Barriers, Enablers, and Consumer Design Ideas for Health Literacy Responsive Hospital Waiting Areas: A Framework Method Analysis

2021 ◽  
pp. 193758672110329
Author(s):  
Cassie E. McDonald ◽  
Louisa J. Remedios ◽  
Kate L. Cameron ◽  
Catherine M. Said ◽  
Catherine L. Granger
Keyword(s):  
Health Literacy ◽  
Health Information ◽  
Information Resources ◽  
Outpatient Rehabilitation ◽  
Personal Factors ◽  
Future Health ◽  
Barriers And Enablers ◽  
Accessibility Issues ◽  
Health Information Resources ◽  
Design Ideas

Aim: The study aim was to (1) investigate the barriers and enablers experienced by consumers to accessing and engaging with health tools in hospital waiting areas and (2) evaluate consumers’ ideas for designing a health literacy responsive waiting area. Background: Health information, resources, and supports (“health tools”) in waiting areas should be responsive to the health literacy needs of consumers. However, consumers’ experiences of using health tools and their ideas for improving them are not known. Methods: Multicenter study was set in hospital waiting areas of outpatient rehabilitation services. Semistructured in-person interviews were conducted with 33 adult consumers attending appointments for various health conditions. Seven stages of the Framework Method were used to analyze data. Results: Six themes were identified which explained barriers and enablers from the perspective of consumers. The barriers were accessibility issues; personal factors—physical condition, emotional state, and preferences; and poorly presented and outdated resources. The enablers were design suits consumer needs and preferences; usable in available time or portable; and compatible environment for engaging and sharing. Consumers shared design ideas which fit within four typologies. Conclusions: A range of barriers and enablers exist which have an impact on consumers’ ability to engage with available health information, resources, and supports in hospital outpatient waiting areas. Practical insights from the perspective of consumers can be applied to future health service design. Consumer’s design ideas suggest that partnerships with consumers should be formed to design health literacy responsive waiting areas.

Health Literacy in Hospital Outpatient Waiting Areas: An Observational Study of What Is Available to and Accessed by Consumers

2020 ◽  
pp. 193758672095454
Author(s):  
Cassie E. McDonald ◽  
Louisa J. Remedios ◽  
Catherine M. Said ◽  
Catherine L. Granger
Keyword(s):  
Health Literacy ◽  
Health Information ◽  
Health Resources ◽  
Cross Sectional Study ◽  
Observation Time ◽  
Information Resources ◽  
Outpatient Rehabilitation ◽  
Cross Sectional ◽  
Hospital Outpatient ◽  
Health Information Resources

Aim To investigate: (1) the types of health information, resources, and supports available to consumers in hospital outpatient waiting areas and (2) whether these are accessed by consumers. Background Outpatient waiting areas commonly offer health information, resources, and supports to improve the health literacy of waiting consumers. It is not known what is available to or accessed by consumers in hospital outpatient rehabilitation waiting areas. Methods A multicenter, prospective, observational, cross-sectional study was conducted in the waiting areas of two hospital outpatient rehabilitation services. Direct observations (in person and video recordings) of the waiting areas were used to describe what health information, resources, and supports were available and, if present, what was being accessed and for how long by consumers. Results Fifteen hours of in-person and video-recorded observations were documented on purpose-designed instruments across the two sites during 18 observation sessions over 8 days. A total of 68 different health information and resources were identified. Approximately half were specifically for consumers (Site 1: 57%; Site 2: 53%). Only seven (10%) were accessed by consumers across both sites. Each resource ( n = 7) was only accessed once. Health resources were used by consumers for 0.8% (3/360 min) of the observation time at each site. Health and social supports and use of other non health resources were also observed. Conclusions Available health information, resources, and supports were infrequently and briefly accessed by consumers. Further research is required to explore what consumers want and need to improve the health literacy responsiveness of hospital outpatient waiting areas.

HIPAA Hoopla: Privacy and Security of Identifiable Health Information

2001 ◽  
Vol 17 (6) ◽  
pp. 336-341 ◽  
Author(s):  
Martha Dewey Bergren
Keyword(s):  
School Districts ◽  
Health Information ◽  
Family Health ◽  
School Nurses ◽  
Information Resources ◽  
Student Health ◽  
Privacy And Security ◽  
Privacy Act ◽  
The Family ◽  
Health Information Resources

The privacy and security provisions of the Health Insurance Portability and Accountability Act (HIPAA) are changing the standards for how identifiable health information is handled. This article explains HIPAA and how it interacts with the Family Educational Right to Privacy Act. The advent of HIPAA and the attention given to privacy and security of identifiable health information provides the opportunity for school nurses, school districts, and administrators to revisit and update how they handle student health information. Resources to assist in establishing policies, procedures, and practices that protect student and family health information are identified.

scholarly journals Consumer health information services in public libraries in Canada and the US

2008 ◽  
Vol 29 (4) ◽  
pp. 141 ◽  
Author(s):  
Susan Murray
Keyword(s):  
Health Information ◽  
Public Libraries ◽  
Consumer Health Information ◽  
Information Services ◽  
Information Resources ◽  
Consumer Health ◽  
The Public ◽  
The Us ◽  
Set Up ◽  
Health Information Resources

In response to a growing demand from the public for health information resources, North American public libraries have provided varying levels of consumer health information (CHI) services since the 1970s. Due to the availability of funding in the US, many American public libraries have provided CHI services, although the majority of these have been as partnerships with health sciences libraries or via the “Go Local” programs. In Canada, where no specific funding has been available for CHI services, few public libraries have set up CHI services; health information has generally been provided by augmenting health collections or “virtually,” i.e., by providing links to recommended electronic resources via the library’s Web site.

Awareness and Use of Electronic Health Information Resources in Teaching, Research and Patient Care

2018 ◽  
Vol 7 (4) ◽  
pp. 45-68
Author(s):  
Samuel Akande Bello
Keyword(s):  
Health Information ◽  
Hypothesis Test ◽  
Information Resources ◽  
Descriptive Statistics ◽  
P Value ◽  
Frequency Of Use ◽  
Electronic Health ◽  
Health Information Resources ◽  
Electronic Health Information ◽  
University Of Ibadan

The central objective of this study was to determine the level of awareness and use of Electronic Health Information Resources (EHIRs) among the Academic Physicians of College of Medicine, University of Ibadan (COMUI), Nigeria. Others were to find out the frequency of use, the purposes and barriers against the use. Two hypotheses formulated and tested. This is a total enumeration research with 265 COMUI Academic Physicians, Nigeria. Questionnaire, designed with nominal and dichotomous questions was used. Data collected was analyzed with SPSS version 20.0. Descriptive statistics was used. Test of Pearson Moment Correlation (PMC) with Independent Sample t – test at 5% p – value used. The Academic Physicians mean age was 37.75. The results obtained indicated variations: 96.0% aware and used HINARI, 94.0% aware and used PubMed/Medline, NCBI was 64.9%. Hypothesis Test between awareness and use of EHIRs signified coefficient of proportionality (r = 218, p < 05).

scholarly journals Digital health literacy of health care profession students

2019 ◽  
Vol 29 (Supplement_4) ◽  
Author(s):  
J Dratva ◽  
S Juvalta ◽  
M Gemperle ◽  
D Händler-Schuster ◽  
M Scheermesser ◽  
...  
Keyword(s):  
Health Literacy ◽  
Digital Media ◽  
Health Information ◽  
Health Systems ◽  
Health Professionals ◽  
Digital Health ◽  
Critical Evaluation ◽  
Health Professions ◽  
Information Resources ◽  
Personal Health Information

Abstract Background Digital transformation in health and health systems is a chance and a challenge for health professionals irrespective of their field. To maximize the benefit for patients high digital health literacy is required. A requirement not represented in health professions’ curricula in Switzerland. Little is known on the digital health competencies of students, on their utilization and views of digital media in the context of health, thus a cross-sectional survey was performed at a School of Health Professsions in Switzerland. Methods All BSc. students (N = 1200; nursing, midwifery, occupational health, physiotherapy and health promotion) received an online questionnaire covering utilization of various information resources, views on digital health & media and the German eHealth Literacy Scale (eHEALS, score 0 - 40). Descriptive and group analyses were performed, further adjusted analyses will be run. Results 453 students responded (female N = 368, male N = 26). Participation was 38% and highest in 1st students. Personal health information resources used most were: internet 82%, familiy&friends 70%, health professionals 66%, textbooks 40%. A majority rated digital media as important (66%) or rather important (30%) for their future professional activities. The overall eHeals-score was 28.6 (sd 4.93); critical evaluation and confidence in applying information scored lowest. Preliminary group analyses show significant increase by study year (1st 28.0, 2nd 28.9, 3rd 29.7, p = 0.01), while scores by gender or health profession were non-significantly different. Conclusions Almost all students in health professions use digital media for their own health information needs and consider digital media as highly relevant for their future career. Critical evaluation skills need to be strenghtend. Digital Health Literacy is only slightly higher in 3rd year students. Longitudinal data are needed to differentiate cohort from learning effects. Key messages Digital media are increasingly important in health systems, a view shared by future health professionals. Data indicate only a small increase of digital health literacy across three years of study. Curricula should include digital health competencies to ensure a highly digitally skilled health work force.

scholarly journals A comprehensive scoping review to identify standards for the development of health information resources on the internet

PLoS ONE ◽  
2019 ◽  
Vol 14 (6) ◽  
pp. e0218342 ◽  
Author(s):  
Noha Abdel-Wahab ◽  
Devesh Rai ◽  
Harish Siddhanamatha ◽  
Abhinav Dodeja ◽  
Maria E. Suarez-Almazor ◽  
...  
Keyword(s):  
Health Information ◽  
Scoping Review ◽  
Information Resources ◽  
The Internet ◽  
Health Information Resources
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