scholarly journals An Organizational Change With Quarantined Members

SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402098885
Author(s):  
Dorine Maurice Mattar
Keyword(s):  
Social Media ◽  
Organizational Change ◽  
Knowledge Sharing ◽  
Social Relations ◽  
Qualitative Data ◽  
Innovation Adoption ◽  
Readiness For Change ◽  
Innovation Implementation ◽  
Structured Interviews ◽  
Contextual Dimension

This study tackles the extent to which employees’ attributions and acknowledgments of the innovation implementation’s urgency play a role in their acceptance and readiness behavior during a crisis. Moreover, it highlights the importance of support and knowledge sharing among organization members on social media, given that an organizational change is taking place during a crisis while everyone is being quarantined. Qualitative data are collected from semi-structured interviews as well as from the chats on the WhatsApp group created for this quick innovation implementation decision. Findings reveal that during a crisis, employees’ sensemaking of the organization’s innovation adoption is triggered by attribution to constructive intentionality. The urgency imposed boosts the contextual dimension of the readiness for change, which enhances organization members’ commitment to implement the change. Moreover, when everyone is quarantined, social media is found to be the only means for maintaining social relations, ensuring colleagues’ support and sharing knowledge; and consequently boosting members’ readiness. The value of this research lies in the topic addressed, and in the unusual context in which the innovation implementation took place.

scholarly journals “Why not use it more?” Sources of self-efficacy in researchers’ use of social media for knowledge sharing

2018 ◽  
Vol 74 (6) ◽  
pp. 1274-1292 ◽  
Author(s):  
Hussain Alshahrani ◽  
Diane Rasmussen Pennington
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Self Efficacy ◽  
Academic Staff ◽  
Structured Interviews ◽  
Content Type ◽  
Personal Mastery ◽  
Mastery Experience ◽  
Use Of Social Media ◽  
Postdoctoral Researchers

Purpose The purpose of this paper is to investigate the sources of self-efficacy that researchers rely on when using social media for knowledge sharing and to explore how these sources impact their use. Design/methodology/approach The study employed 30 semi-structured interviews with researchers at a major Scottish university. The authors analysed the interview transcriptions using directed content analysis. Findings The researchers relied on the four sources of self-efficacy proposed by Bandura (1977) when using social media for knowledge sharing. These sources lead researchers to use social media effectively and frequently for sharing knowledge, although some may discourage its use. Research limitations/implications It extends the self-efficacy integrative theoretical framework of Bandura (1977) by presenting the relative amount of the influence of these sources for researchers to share their ideas, experiences, questions and research outputs on social media. While the participants included academic staff, postdoctoral researchers, and PhD students, the majority were PhD students. Practical implications The findings can help universities understand how to promote productive use of social media. For example, academic staff who have high personal mastery experience could mentor those who do not. Originality/value This is the first known study to investigate the sources of self-efficacy that impact researchers’ use of social media for knowledge sharing.

Using social networking applications to facilitate change implementation processes: insights from organizational change stakeholders

2020 ◽  
Vol 26 (7) ◽  
pp. 1979-1998 ◽  
Author(s):  
Muhammad Naeem
Keyword(s):  
Social Media ◽  
Organizational Change ◽  
Social Networking ◽  
Knowledge Sharing ◽  
Change Process ◽  
Implementation Process ◽  
Change Implementation ◽  
Content Type ◽  
Implementation Processes ◽  
Insurance Sector

PurposeThe failure rate of change is high amongst countries and cultures where collectivism, destructive politics and resistance are high. Therefore, change leaders are more focused on exploring how they can create networking and socialization amongst major organizational stakeholders that can minimize detrimental cynicism and lobbying during change implementation. This study is an attempt to shed light on how Social Networking Applications (henceforth SNAs) can facilitate change implementation processes in the insurance sector.Design/methodology/approachThe individual reaction and interaction realities during the change process cannot be discovered once and for all as there are varied perspectives on the same subjects. Therefore, a social constructionist position was used to understand the different realties of change managers and change recipients using the context of insurance sector.FindingsThe study documented how SNAs can play an active role in addressing the concerns of employees as well as managing and protecting knowledge sharing to facilitate the change implementation process. The collaborative and interactive nature of SNAs can enhance richness in knowledge sharing and can facilitate the participation of employees. Therefore, management should monitor these platforms as a means to improve the change process and to address the concerns of employees. These networking channels which include WhatsApp and Facebook can enhance social interactions, support and acceptance at individual and organizational levels.Research limitations/implicationsSocial media has become a familiar tool for employees to use to discuss internal changes and policies within their organizations. Social media enhances the richness, reach, knowledge exchange and effective internal communication potential amongst organizational change stakeholders. Using social media, change recipients are now more empowered and connected with their leadership that ever before. It is now easier to facilitate decision making during the change formulation and implementation process.Practical implicationsSocial media applications have become necessary to ensure incremental and radical changes to the survival of dynamic businesses. The findings of this study are beneficial for change leaders and recipients of change to implement successful organizational change using social media tools. The effective and efficient use of social media applications helps organizations to foster knowledge amongst employees and they can address various critical issues, that is resistance to change, lower levels of knowledge sharing and support for change acceptance and lack of employee participation in decision making.Originality/valueThere is an inadequate understanding regarding how SNAs play a role in facilitating the change process in both public and private sector organizations. This study offers a social mchange facilitation model with the help of social learning, social networking and social behaviourism theories.

scholarly journals Policing through social media: a qualitative exploration

2020 ◽  
Vol 22 (2) ◽  
pp. 208-218
Author(s):  
Seth Wyatt Fallik ◽  
Ross Deuchar ◽  
Vaughn J Crichlow ◽  
Hannah Hodges
Keyword(s):  
Social Media ◽  
Law Enforcement ◽  
Police Officer ◽  
Qualitative Data ◽  
Positive Impact ◽  
Ethnographic Research ◽  
Structured Interviews ◽  
Law Enforcement Agencies ◽  
The Past ◽  
Qualitative Exploration

Social media, in the past decade, has been used to hold police accountable for their actions. There has been, however, a paucity of empirical research into how law enforcement uses social media. To explore this issue, this paper uses qualitative data emerging from ethnographic research conducted in a Southern American state. Participant observations of police officer deployments were paired with semi-structured interviews with officers from three law enforcement agencies. The extent and ways in which these officers used social media is explored. Findings indicate that social media is used to bring positive attention to law enforcement agencies and aid criminal investigations. Although the positive impact of social media was highlighted in these experiences, persistent problems and challenges also featured in the data. Finally, officer insights were drawn upon to make recommendations for future policing policy and research.

scholarly journals Knowledge sharing: insights from Campaign for Real Ale (CAMRA) Festival volunteers

2014 ◽  
Vol 5 (3) ◽  
pp. 279-296 ◽  
Author(s):  
Gillian Ragsdell ◽  
Allan Jepson
Keyword(s):  
Knowledge Sharing ◽  
Qualitative Data ◽  
Event Management ◽  
Structured Interviews ◽  
Content Type ◽  
Original Contribution ◽  
Technological Barriers ◽  
Funded Project ◽  
Practical Implications

Purpose – The purpose of this paper is to report the findings of a British Academy funded project that investigated the knowledge sharing activities of volunteers within three Campaign for Real Ale (CAMRA) festivals. Design/methodology/approach – Three case study festivals were selected based on factors such as longevity and size. Rich qualitative data were collected using semi-structured interviews with volunteers in key festival roles and focus groups with a range of other volunteers. Findings – A range of inhibitors and enablers to sharing festival knowledge were identified, some of which have not yet featured in the knowledge management (KM) literature. Riege's categorisation of individual, organisational and technological barriers to knowledge sharing was used to frame discussion of the findings. Research limitations/implications – Volunteer-led festivals are a novel context for knowledge sharing research yet the principles of volunteer working and the project-based approach to most festivals means they are a fertile arena for lessons in KM. Practical implications – Insights into knowledge sharing activities were generated from this study which could improve KM practices in festivals. They included the use of the master-apprentice model, raising the value of post-project reviews and designing festival layout with knowledge sharing in mind. Originality/value – The study of knowledge sharing is an original contribution to the field of event management.

scholarly journals Impact of Social Media Addiction on Employees’ Wellbeing and Work Productivity

2020 ◽  
Author(s):  
Chetna Priyadarshini ◽  
Ritesh Dubey ◽  
YLN Kumar ◽  
Rajneesh Jha
Keyword(s):  
Social Media ◽  
Interpretative Phenomenological Analysis ◽  
Qualitative Data ◽  
Work Productivity ◽  
Human Resource Managers ◽  
Structured Interviews ◽  
Media Usage ◽  
Social Media Addiction ◽  
Resource Managers ◽  
Lack Of Sleep

The objective of this study is to gain insights into the experiences of employees regarding their social media usage and consequences of social media overuse at the workplace. Fourteen semi-structured interviews were conducted, audio-recorded, transcribed, and analyzed using the Interpretative Phenomenological Analysis (IPA) procedures. The qualitative data was collected from the employees working in renowned IT/ITES companies in India. The themes that emerged are lack of sleep; backache and eye strain; feeling of envy; lack of depth in the relationships; tendency to seek approvals; not meeting deadlines; compromise with the work quality; distraction from work. The present study intends to assist human resource managers in designing appropriate policies and guidelines pertaining to employees’ social media usage at the workplace.

Negotiating Reunion in Intercountry Adoption Using Social Media and Technology

2020 ◽  
Author(s):  
Anne Marie Shier
Keyword(s):  
Social Media ◽  
Qualitative Data ◽  
Potential Role ◽  
Real Life ◽  
Intercountry Adoption ◽  
Structured Interviews ◽  
Birth Parents ◽  
Birth Family ◽  
Media And Technology

Abstract This article focuses on how intercountry adoptees use social media and technology to negotiate and facilitate reunion with their birth families. The qualitative data were drawn from in-depth, semi-structured interviews with eleven adoptees who were internationally adopted to Ireland and have contact with their birth families using social media and technology. The findings from this interpretivist study demonstrate that social media and technology have significantly transformed and can now play a central role in reunion in intercountry adoption. They also suggest that social workers need to be aware of the emerging role of social media and technology in intercountry adoption reunion to develop further knowledge and skills in this area. Specifically, the study indicates that social media and technology have facilitated, ‘normalised’ and casualised aspects of contact with birth family; increased the pace of contact and can pose challenges in navigating contact and boundaries. A key finding of this study relates to the importance of contact with birth siblings and their potential role as mediators and facilitators of contact with birth parents. Participants report that whilst social media and technology have facilitated their contact with birth family, it cannot and does not replace the need for ‘real life’ in-person contact.

scholarly journals Fenomena Phubbing: Suatu Degradasi Relasi Sosial Sebagai Dampak Media Sosial

2021 ◽  
Vol 2 (1) ◽  
pp. 8-14
Author(s):  
Rafinita Aditia
Keyword(s):  
Social Media ◽  
Social Relations ◽  
Qualitative Data ◽  
Social Relation ◽  
Qualitative Approach ◽  
Primary Data ◽  
The Social ◽  
Use Of Social Media ◽  
And Control ◽  
The Impact

Abstract—This study aims to find out about the phubbing phenomenon as a degradation of social relations as a result of social media. The term phubbing is an abbreviation of the words phone and snubbing, which are used to show the attitude of hurting the other person by using an excessive smartphone. This type of research used a qualitative approach with descriptive methods. The data needed in this study are qualitative data as primary data in the form of images, words and not numbers in a discourse regarding the phubbing phenomenon as a degradation of social relations as a result of social media. Based on the results of the research, it is found that phubbing behavior can threaten the disruption of ongoing communication relationships, causing social degradation. The social degradation that occurs is due to the impact of phubbing perpetrators' indifference to their environment because they are too busy using smartphones, especially in the use of social media. Therefore it is necessary to limit and control the use of social media properly so that the phubbing phenomenon can be resolved immediately and the degradation of social relations does not occur. Keywords: phubbing, degradation, social relation, social media   Abstrak—Penelitian ini bertujuan untuk mengetahui tentang tentang fenomena phubbing sebagai suatu degradasi relasi sosial sebagai dampak dari media sosial. Jenis penelitian yang digunakan menggunakan pendekatan kualitatif dengan metode deskriptif. Data yang dibutuhkan dalam penelitian ini merupakan data kualitatif sebagai data primer berupa gambar, kata-kata dan bukan angka-angka dalam sebuah wacana mengenai fenomena phubbing sebagai suatu degradasi relasi sosial sebagai dampak dari media sosial. Berdasarkan hasil penelitian diperoleh hasil bahwa perilaku phubbing mampu mengancam terganggunya hubungan komunikasi yang sedang berlangsung, sehingga menyebabkan degradasi sosial. Degradasi sosial yang terjadi ialah karena dampak dari keacuhan pelaku phubbing terhadap lingkungannya karena terlalu sibuk menggunakan smartphone, terlebih dalam penggunaan media sosial. Oleh karena itu penggunaan media sosial perlu dibatasi dan dikontrol dengan baik agar fenomena phubbing dapat segera teratasi dan degradasi relasi sosial tidak terjadi. Kata kunci : phubbing, degradasi, hubungan sosial, sosial media

A Pilot Study of Blog Use for Internal Knowledge Sharing in Academic Libraries

2013 ◽  
Author(s):  
Eric Forcier
Keyword(s):  
Social Media ◽  
Pilot Study ◽  
Service Delivery ◽  
Knowledge Sharing ◽  
Academic Libraries ◽  
Academic Librarians ◽  
Structured Interviews ◽  
Médias Sociaux ◽  
Medias Sociaux ◽  
Internal Knowledge

While Library 2.0 has brought attention to the value of social media for service delivery, the use of such tools for internal knowledge sharing remains largely unexplored. Through semi-structured interviews with five librarians, this pilot study examines the current use of blogs by academic librarians for internal communication.Alors que la bibliothèque 2.0 a attiré l’attention sur la valeur des médias sociaux pour la prestation de service, l’utilisation de ces outils aux fins de partage des connaissances à l’interne demeure largement inexplorée. Au moyen d’entrevues semi structurées avec cinq bibliothécaires, cette étude pilote porte sur l’utilisation actuelle des blogues par les bibliothécaires universitaires aux fins de communication interne.

scholarly journals “Maybe we can work together”: researchers’ outcome expectations for sharing knowledge on social media

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hussain Alshahrani ◽  
Diane Pennington
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Cognitive Theory ◽  
Academic Staff ◽  
Outcome Expectations ◽  
Positive Outcomes ◽  
Negative Outcomes ◽  
Structured Interviews ◽  
Content Type ◽  
Use Of Social Media

Purpose This study aims to investigate the outcomes that researchers expect from using social media for knowledge sharing and to explore how these outcomes impact their use. Design/methodology/approach The authors conducted 30 semi-structured interviews with researchers at a major Scottish university. They analysed the interview transcripts using directed content analysis. Findings Researchers expect social and personal outcomes from the use of social media to share knowledge. Each type has positive and negative forms. The positive outcomes motivate researchers to use it, whereas negative outcomes prevent them from using it. Research limitations/implications This study extends the integrative theoretical framework of outcome expectations within the social cognitive theory by exploring these outcomes and their relative amount of influence on sharing ideas, experiences, questions and research outputs on social media. While the participants included academic staff and postdoctoral researchers, the majority were PhD students. Practical implications The findings will help individual researchers and universities to use social media effectively in sharing ideas and promoting research through identifying the positive outcomes. Identifying the negative outcomes will help in using solutions to overcome them. Originality/value This is the first known study to investigate the outcome expectations that impact researchers’ use of social media for knowledge sharing.

scholarly journals Mechanisms for enhancing the use of social media for knowledge sharing by the construction professionals

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramtin Etemadi ◽  
Carol K.H. Hon ◽  
Karen Manley ◽  
Glen Murphy
Keyword(s):  
Social Media ◽  
Grounded Theory ◽  
Knowledge Sharing ◽  
Design Methodology ◽  
Shared Knowledge ◽  
Structured Interviews ◽  
Content Type ◽  
The Common ◽  
Use Of Social Media

Purpose This paper aims to investigate the mechanisms for transforming construction professionals’ intentions into use of social media (SM) for knowledge sharing (KS). The objectives are to: identify the common types of SM platforms used by the construction professionals for KS; identify the key problems influencing transformation of the construction professionals’ intentions into use of SM for KS; identify the factors mitigating the problems; and provide recommendations for enhancing construction professionals’ use of SM for KS. Design/methodology/approach The data was collected through semi-structured interviews with Australian construction professionals and analysed using grounded theory (GT). The outcomes of the analyses formed a framework for the enhancement of SM use for KS. Findings The findings show that private SM followed by enterprise SM are more appealing to the construction professionals for KS compared to public SM; and uncertainties about users’ privacy/confidentiality and the quality of the shared knowledge adversely affect the transformation of the construction professionals’ intentions into use of SM for KS. Three types of trust are identified as the mitigators of the identified problems. A framework is proffered to enhance SM use for KS by construction professionals. Originality/value This paper contributes to the construction literature by developing a GT to explain the factors which impact the transformation of the construction professionals’ intentions into use of SM for KS. Additionally, the practical contribution of this study is the provision of framework constituting recommendations for the enhancement of SM use for KS.

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