scholarly journals An ensemble approach to stabilize the features for multi-domain sentiment analysis using supervised machine learning

2018 ◽  
Vol 5 (1) ◽  
Author(s):  
Monalisa Ghosh ◽  
Goutam Sanyal
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Supervised Machine Learning ◽  
Ensemble Approach

scholarly journals Financial Context News Sentiment Analysis for the Lithuanian Language

2021 ◽  
Vol 11 (10) ◽  
pp. 4443
Author(s):  
Rokas Štrimaitis ◽  
Pavel Stefanovič ◽  
Simona Ramanauskaitė ◽  
Asta Slotkienė
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Short Term Memory ◽  
Machine Learning Algorithms ◽  
Supervised Machine Learning ◽  
Experimental Investigations ◽  
Support Vector ◽  
Applied Machine Learning ◽  
Bayes Algorithm ◽  
Website Content

Financial area analysis is not limited to enterprise performance analysis. It is worth analyzing as wide an area as possible to obtain the full impression of a specific enterprise. News website content is a datum source that expresses the public’s opinion on enterprise operations, status, etc. Therefore, it is worth analyzing the news portal article text. Sentiment analysis in English texts and financial area texts exist, and are accurate, the complexity of Lithuanian language is mostly concentrated on sentiment analysis of comment texts, and does not provide high accuracy. Therefore in this paper, the supervised machine learning model was implemented to assign sentiment analysis on financial context news, gathered from Lithuanian language websites. The analysis was made using three commonly used classification algorithms in the field of sentiment analysis. The hyperparameters optimization using the grid search was performed to discover the best parameters of each classifier. All experimental investigations were made using the newly collected datasets from four Lithuanian news websites. The results of the applied machine learning algorithms show that the highest accuracy is obtained using a non-balanced dataset, via the multinomial Naive Bayes algorithm (71.1%). The other algorithm accuracies were slightly lower: a long short-term memory (71%), and a support vector machine (70.4%).

Multilingual Sentiment Analysis on Short Text Document Using Semi-Supervised Machine Learning

2021 ◽  
Author(s):  
Joshua Lois Cruz Paulino ◽  
Lexter Carl Antoja Almirol ◽  
Jun Marco Cruz Favila ◽  
Kent Alvin Gerald Loria Aquino ◽  
Angelica Hernandez De La Cruz ◽  
...  
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Supervised Machine Learning ◽  
Short Text ◽  
Text Document

scholarly journals Sentiment Analysis using various Machine Learning and Deep Learning Techniques

2021 ◽  
pp. 385-394
Author(s):  
V Umarani ◽  
A Julian ◽  
J Deepa
Keyword(s):  
Machine Learning ◽  
Deep Learning ◽  
Sentiment Analysis ◽  
Naive Bayes ◽  
Naïve Bayes ◽  
Supervised Machine Learning ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Analysis Process ◽  
Learning Techniques

Sentiment analysis has gained a lot of attention from researchers in the last year because it has been widely applied to a variety of application domains such as business, government, education, sports, tourism, biomedicine, and telecommunication services. Sentiment analysis is an automated computational method for studying or evaluating sentiments, feelings, and emotions expressed as comments, feedbacks, or critiques. The sentiment analysis process can be automated using machine learning techniques, which analyses text patterns faster. The supervised machine learning technique is the most used mechanism for sentiment analysis. The proposed work discusses the flow of sentiment analysis process and investigates the common supervised machine learning techniques such as multinomial naive bayes, Bernoulli naive bayes, logistic regression, support vector machine, random forest, K-nearest neighbor, decision tree, and deep learning techniques such as Long Short-Term Memory and Convolution Neural Network. The work examines such learning methods using standard data set and the experimental results of sentiment analysis demonstrate the performance of various classifiers taken in terms of the precision, recall, F1-score, RoC-Curve, accuracy, running time and k fold cross validation and helps in appreciating the novelty of the several deep learning techniques and also giving the user an overview of choosing the right technique for their application.

scholarly journals Bangla Text Sentiment Analysis Using Supervised Machine Learning with Extended Lexicon Dictionary

2021 ◽  
Vol 1 (3-4) ◽  
pp. 34
Author(s):  
Nitish Ranjan Bhowmik ◽  
Mohammad Arifuzzaman ◽  
M. Rubaiyat Hossain Mondal ◽  
M. S. Islam
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Supervised Machine Learning ◽  
Text Sentiment Analysis

Evaluating Annotated Dataset of Customer Reviews for Aspect Based Sentiment Analysis

2021 ◽  
Author(s):  
Dimple Chehal ◽  
Parul Gupta ◽  
Payal Gulati
Keyword(s):  
Machine Learning ◽  
Support Vector Machine ◽  
Sentiment Analysis ◽  
Nearest Neighbor ◽  
Supervised Machine Learning ◽  
Support Vector ◽  
Product Reviews ◽  
K Nearest Neighbor ◽  
Customer Reviews ◽  
Percent Accuracy

Sentiment analysis of product reviews on e-commerce platforms aids in determining the preferences of customers. Aspect-based sentiment analysis (ABSA) assists in identifying the contributing aspects and their corresponding polarity, thereby allowing for a more detailed analysis of the customer’s inclination toward product aspects. This analysis helps in the transition from the traditional rating-based recommendation process to an improved aspect-based process. To automate ABSA, a labelled dataset is required to train a supervised machine learning model. As the availability of such dataset is limited due to the involvement of human efforts, an annotated dataset has been provided here for performing ABSA on customer reviews of mobile phones. The dataset comprising of product reviews of Apple-iPhone11 has been manually annotated with predefined aspect categories and aspect sentiments. The dataset’s accuracy has been validated using state-of-the-art machine learning techniques such as Naïve Bayes, Support Vector Machine, Logistic Regression, Random Forest, K-Nearest Neighbor and Multi Layer Perceptron, a sequential model built with Keras API. The MLP model built through Keras Sequential API for classifying review text into aspect categories produced the most accurate result with 67.45 percent accuracy. K- nearest neighbor performed the worst with only 49.92 percent accuracy. The Support Vector Machine had the highest accuracy for classifying review text into aspect sentiments with an accuracy of 79.46 percent. The model built with Keras API had the lowest 76.30 percent accuracy. The contribution is beneficial as a benchmark dataset for ABSA of mobile phone reviews.

Sentiment Analysis on UAV-aided Product Comments Based on Machine Learning: From Sentence to Document Level

2020 ◽  
Author(s):  
JINGYANG CAO ◽  
Shirong Yin ◽  
Guoxu Zhang
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Accurate Result ◽  
Supervised Machine Learning ◽  
Hotel Management ◽  
Novel Approach ◽  
Online Comments ◽  
New Perspective ◽  
The Relationship ◽  
Document Level

Abstract This paper presents a novel approach to analyze the sentiment of the product comments from sentence to document level and apply to the customers sentiment analysis on UAV-aided product comments for hotel management. In order to realize the effiffifficient sentiment analysis, a cascaded sentence-to-document sentiment classifification method is investigated. Initially, a supervised machine learning method is applied to explore the sentiment polarity of the sentence (SPS). Afterward, the contribution of the sentence to document (CSD) is calculated by using various statistical algorithms. Lastly, the sentiment polarity of the document (SPD) is determined by the SPS as well as its contribution. Comparative experiments have been established on the basis of hotel online comments, and the outcomes indicate that the proposed method not only raises the effiffifficiency in attaining a more accurate result but also assists immensely in regards to the B5G wireless communication supported by the UAV. The fifindings provide a new perspective that sentence position and its sentiment similarity with document (sentiment condition) dramatically disclose the relationship between sentence and document.

Implementation of n-gram Methodology for Rotten Tomatoes Review Dataset Sentiment Analysis

2017 ◽  
Vol 7 (1) ◽  
pp. 30-41 ◽  
Author(s):  
Prayag Tiwari ◽  
Brojo Kishore Mishra ◽  
Sachin Kumar ◽  
Vivek Kumar
Keyword(s):  
Machine Learning ◽  
Support Vector Machine ◽  
Sentiment Analysis ◽  
Maximum Entropy ◽  
Learning Strategies ◽  
Supervised Machine Learning ◽  
Support Vector ◽  
N Gram ◽  
F Measure ◽  
Blog Posts

Sentiment Analysis intends to get the basic perspective of the content, which may be anything that holds a subjective supposition, for example, an online audit, Comments on Blog posts, film rating and so forth. These surveys and websites might be characterized into various extremity gatherings, for example, negative, positive, and unbiased keeping in mind the end goal to concentrate data from the info dataset. Supervised machine learning strategies group these reviews. In this paper, three distinctive machine learning calculations, for example, Support Vector Machine (SVM), Maximum Entropy (ME) and Naive Bayes (NB), have been considered for the arrangement of human conclusions. The exactness of various strategies is basically inspected keeping in mind the end goal to get to their execution on the premise of parameters, e.g. accuracy, review, f-measure, and precision.

scholarly journals Evolution of corporate reputation during an evolving controversy

2019 ◽  
Vol 23 (1) ◽  
pp. 52-71 ◽  
Author(s):  
Siyoung Chung ◽  
Mark Chong ◽  
Jie Sheng Chua ◽  
Jin Cheon Na
Keyword(s):  
Machine Learning ◽  
Social Media ◽  
Sentiment Analysis ◽  
Corporate Reputation ◽  
Supervised Machine Learning ◽  
Future Research ◽  
Content Type ◽  
Twitter Users ◽  
Corporate Crisis ◽  
The Impact

PurposeThe purpose of this paper is to investigate the evolution of online sentiments toward a company (i.e. Chipotle) during a crisis, and the effects of corporate apology on those sentiments.Design/methodology/approachUsing a very large data set of tweets (i.e. over 2.6m) about Company A’s food poisoning case (2015–2016). This case was selected because it is widely known, drew attention from various stakeholders and had many dynamics (e.g. multiple outbreaks, and across different locations). This study employed a supervised machine learning approach. Its sentiment polarity classification and relevance classification consisted of five steps: sampling, labeling, tokenization, augmentation of semantic representation, and the training of supervised classifiers for relevance and sentiment prediction.FindingsThe findings show that: the overall sentiment of tweets specific to the crisis was neutral; promotions and marketing communication may not be effective in converting negative sentiments to positive sentiments; a corporate crisis drew public attention and sparked public discussion on social media; while corporate apologies had a positive effect on sentiments, the effect did not last long, as the apologies did not remove public concerns about food safety; and some Twitter users exerted a significant influence on online sentiments through their popular tweets, which were heavily retweeted among Twitter users.Research limitations/implicationsEven with multiple training sessions and the use of a voting procedure (i.e. when there was a discrepancy in the coding of a tweet), there were some tweets that could not be accurately coded for sentiment. Aspect-based sentiment analysis and deep learning algorithms can be used to address this limitation in future research. This analysis of the impact of Chipotle’s apologies on sentiment did not test for a direct relationship. Future research could use manual coding to include only specific responses to the corporate apology. There was a delay between the time social media users received the news and the time they responded to it. Time delay poses a challenge to the sentiment analysis of Twitter data, as it is difficult to interpret which peak corresponds with which incident/s. This study focused solely on Twitter, which is just one of several social media sites that had content about the crisis.Practical implicationsFirst, companies should use social media as official corporate news channels and frequently update them with any developments about the crisis, and use them proactively. Second, companies in crisis should refrain from marketing efforts. Instead, they should focus on resolving the issue at hand and not attempt to regain a favorable relationship with stakeholders right away. Third, companies can leverage video, images and humor, as well as individuals with large online social networks to increase the reach and diffusion of their messages.Originality/valueThis study is among the first to empirically investigate the dynamics of corporate reputation as it evolves during a crisis as well as the effects of corporate apology on online sentiments. It is also one of the few studies that employs sentiment analysis using a supervised machine learning method in the area of corporate reputation and communication management. In addition, it offers valuable insights to both researchers and practitioners who wish to utilize big data to understand the online perceptions and behaviors of stakeholders during a corporate crisis.

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