scholarly journals Failure Recovery Management in Performance of Logistics Services in a B2B Context: A Case Study Using the 3PL Perspective

2008 ◽  
Vol 1 (1) ◽  
pp. 29 ◽  
Author(s):  
Luis Antonio Figueira Sanches Flores ◽  
Marcos André Mendes Primo

What are the main factors affecting the failure recovery management in Logistics ServiceProviders (LSPs)? In trying to answer this question, a case study was conducted in a large Brazilian LSPto understand actions taken by that company in failure recovery processes, especially when the LSPmanages business-to-business (B2B) relationships. In those situations, the LSP acts as a third party relatingwith other two companies in the supply chain. At the end, seven main factors were found to be relevantto the failure recovery management analysis: Strong link in the supply chain, Relationship, Level ofCustomer Importance, Level of Customer Importance, Procedures, Personnel Training and Technology,Rewards for performance, Outsourcing. Limitations and suggestion for future research are discussed.

2021 ◽  
Vol 11 (5) ◽  
pp. 537-545
Author(s):  
Jeferson Martínez ◽  
Javier M. Durán

Exploitation of a vulnerability that compromised the source code of the Solar Winds’ Orion system, a software that is used widely by different government and industry actors in the world for the administration and monitoring of networks; brought to the fore a type of stealth attack that has been gaining momentum: supply chain attacks. The main problem in the violation of the software supply chain is that, from 85% to 97% of the code currently used in the software development industry comes from the reuse of open source code frameworks, repositories of third-party software and APIs, creating potential vulnerabilities in the development cycle of a software product. This research analyzes the SolarWinds case study from an exploratory review of academic literature, government information, but also from the articles and reports that are published by different cybersecurity consulting firms and software providers. Then, a set of good practices is proposed such as: Zero trust, Multi-Factor authentication mechanisms (MFA), strategies such as SBOM and the recommendations of the CISA guide to defend against this type of attack. Finally, the research discusses about how to improve response times and prevention against this type of attacks, also future research related to the subject is suggested, such as the application of Machine Learning and Blockchain technologies. Additionally for risk reduction, in addition to the management and articulation of IT teams that participate in all the actors that are part of the software life cycle under a DevSecOps approach.


Author(s):  
Anuj Dixit ◽  
Srikanta Routroy ◽  
Sunil Kumar Dubey

Purpose This paper aims to review the healthcare supply chain (HSC) literature along various areas and to find out the gap in it. Design/methodology/approach In total, 143 research papers were reviewed during 1996-2017. A critical review was carried out in various dimensions such as research methodologies/data collection method (empirical, case study and literature review) and inquiry mode of research methodology (qualitative, quantitative and mixed), country-specific, targeted area, research aim and year of publication. Findings Supply chain (SC) operations, performance measurement, inventory management, lean and agile operation, and use of information technology were well studied and analyzed, however, employee and customer training, tracking and visibility of medicines, cold chain management, human resource practices, risk management and waste management are felt to be important areas but not much attention were made in this direction. Research limitations/implications Mainly drug and vaccine SC were considered in current study of HSC while SC along healthcare equipment and machine, hospitality and drug manufacturing related papers were excluded in this study. Practical implications This literature review has recognized and analyzed various issues relevant to HSC and shows the direction for future research to develop an efficient and effective HSC. Originality/value The insight of various aspects of HSC was explored in general for better and deeper understanding of it for designing of an efficient and competent HSC. The outcomes of the study may form a basis to decide direction of future research.


Mathematics ◽  
2021 ◽  
Vol 9 (3) ◽  
pp. 253
Author(s):  
Yuyan Wang ◽  
Zhaoqing Yu ◽  
Liang Shen ◽  
Runjie Fan ◽  
Rongyun Tang

Considering the peculiarities of logistics in the electronic commerce (e-commerce) supply chain (ESC) and e-commerce platform’s altruistic preferences, a model including an e-commerce platform, third-party logistics service provider, and manufacturer is constructed. Based on this, three decision models are proposed and equilibrium solutions are obtained by the Stackelberg game. Then, an “altruistic preference joint fixed-cost” contract is proposed to maximize system efficiency. Finally, numerical analysis is used to validate the findings of the paper. The article not only analyzes and compares the optimal decisions under different ESC models, but also explores the intrinsic factors affecting the decisions. This paper finds that the conclusions of dual-channel supply chains or traditional supply chains do not necessarily apply to ESC, and that the effect of altruistic behavior under ESC is influenced by consumer preferences. Moreover, there is a multiparty win–win state for ESC, and this state can be achieved through the “altruistic preference joint fixed-cost” contract. Therefore, the findings of this paper contribute to the development of an e-commerce market and the cooperation of ESC members.


2021 ◽  
Vol 19 (3) ◽  
pp. 240-244
Author(s):  
Joseph L. Richmond, LPD, MPA

Objective: On May 22, 2011, an EF-5 tornado struck Joplin, Missouri, leaving behind 161 fatalities and $2.8 billion in economic impacts. This case study of the 2011 disaster was an attempt at determining if and how economic recovery occurred following the disaster through the lived experiences of government officials, local policymakers, and business officials. Design: Case study using in-depth, semistructured, one-on-one interviews and a qualitative design and analysis.Setting: Joplin, Missouri/2011 Joplin Tornado Participants: Seven local government officials, policymakers, and business officials from the city of Joplin that were directly involved in the response and recovery from the 2011 tornado.Interventions: N/AMain outcome measure(s): N/AResults: Policies and actions that were the most effective focused on housing, personal financial resources of the survivors, and ensuring that the recovery processes were expedited as much as prudently possible.Conclusions: Specific policy measures are not recommended through the un-generalizable findings of this case study; however, this case study places a foundation for future research to develop specific policy measures related to disaster recovery.


Author(s):  
Eliene Cristina Barros Ribeiro ◽  
António Carrizo Moreira ◽  
Luís Miguel Domingues Fernandes Ferreira ◽  
Leonardo Leocádio Coelho de Souza ◽  
Aldara da Silva César

2016 ◽  
Vol 8 (3) ◽  
pp. 49
Author(s):  
Sylvain Charlebois ◽  
Paul Uys

<p>With consumer consciousness growing in the area of sustainable food supply, food<br />distribution is looking for methods to embrace, adapt and improve its environmental<br />performance, while still remaining economically competitive. Until recent innovative<br />solutions were developed, coffee pods have been considered as an ecologically unsound<br />approach to single-serve beverages. Some have argued that reverse logistics (recycling) is a<br />better option than green supply chain management (composting). With a particular focus on<br />coffee pods a case study on Club Coffee, which focuses on green supply chain management,<br />is presented for the design of a capacitated distribution network for a two-layer supply chain<br />involved in the distribution of coffee pods in Canada. Our investigation shows that Club<br />Coffee’s relationship is not only critical to fostering the green supply chain ideology, but it is<br />also unique in the business. Findings are presented and limitations and future research are<br />proposed.</p>


2021 ◽  
pp. 1-7
Author(s):  
Tim Lloyd ◽  
Sara Rouhi

A critical component in the development of sustainable funding models for Open Access (OA) is the ability to communicate impact in ways that are meaningful to a diverse range of internal and external stakeholders, including institutional partners, funders, and authors. While traditional paywall publishers can take advantage of industry standard COUNTER reports to communicate usage to subscribing libraries, no similar standard exists for OA content. Instead, many organizations are stuck with proxy metrics like sessions and page views that struggle to discriminate between robotic access and genuine engagement. This paper presents the results of an innovative project that builds on existing COUNTER metrics to develop more flexible reporting. Reporting goals include surfacing third party engagement with OA content, the use of graphical report formats to improve accessibility, the ability to assemble custom data dashboards, and configurations that support the variant needs of diverse stakeholders. We’ll be sharing our understanding of who the stakeholders are, their differing needs for analytics, feedback on the reports shared, lessons learned, and areas for future research in this evolving area.


Author(s):  
Cécile L'Hermitte ◽  
Peter Tatham ◽  
Ben Brooks ◽  
Marcus Bowles

Purpose – The purpose of this paper is to extend the concept of agility in humanitarian logistics beyond emergency operations. Since the humanitarian logistics literature focuses primarily on emergencies and sees longer term and regular operations as being conducted in relatively stable and predictable environments, agile practices are usually not associated with humanitarian protracted operations. Therefore, this paper explores the logistics and supply chain environment in such operations in order to identify their basic features and determine if agility is an important requirement. Design/methodology/approach – Using a case study of the United Nations World Food Programme, the authors collected and analysed qualitative and quantitative data on the characteristics of protracted operations, the risks and uncertainties most frequently encountered, their impact, and the ways that field logisticians manage contingencies. Findings – The research demonstrates that unpredictability and disruptions exist in protracted operations. Therefore, short-term operational adjustments and agile practices are needed in order to support the continuity of humanitarian deliveries. Research limitations/implications – Future research should focus on a wider range of humanitarian organisations and move from a descriptive to a prescriptive approach in order to inform practice. Notwithstanding these limitations, the study highlights the need for academics to broaden the scope of their research beyond emergencies and to address the specific needs of humanitarian organisations involved in longer term operations. Originality/value – This paper is the first empirical research focusing exclusively on the logistics features of humanitarian protracted operations. It provides a more concrete and complete understanding of these operations.


2020 ◽  
Vol 54 (4) ◽  
pp. 691-714
Author(s):  
Hansen Zhou ◽  
William E. Hanson ◽  
Ryan Jacobson ◽  
Angie Allan ◽  
Diana Armstrong ◽  
...  

This study explores Canadian clinicians’ perceptions of test feedback (TFB) and how those perceptions influence their practice. This secondary analysis of open-ended qualitative data extends a previous study with similar research questions conducted by Jacobson et al. (2015). A case study design and consensual qualitative research (CQR) data analysis procedure was utilized to enhance the trustworthiness of the results. The findings indicate that clinicians give TFB in a variety of settings. Clinicians emphasize the importance of providing tailored and collaborative TFB, of attending to ethical issues related to TFB, and of improving academic training in TFB. Also, clinicians discuss unique situations in which feedback is provided to a third party rather than to the testing individual. Clinical implications such as increased practical training for providing TFB are discussed. Future research could investigate the outcomes of TFB provision.


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