scholarly journals Analysis of public satisfaction with the quality of the ophthalmic health care in the public and private health care institutions (by the example of Stavropol)

2014 ◽  
Vol 9 (3) ◽  
Author(s):  
Valentina Muravyeva ◽  
Artur Korolkov ◽  
Valentina Savchenko
2021 ◽  
Vol 8 (3) ◽  
pp. 124-127
Author(s):  
Priyanka Devgun ◽  
Shivesh Devgan ◽  
Harjot Singh ◽  
Sukhpal Singh ◽  
Amanbir Singh

From a point in time where the human race declared itself the master of the universe to this point in time where it is facing an existential threat from the contagion- Covid 19 pandemic has exposed the vulnerability of the human race to a wipeout. The disruption of physical, mental, social, emotional and financial health and health systems is unprecedented. Study the impact of Covid 19 on continuity of essential health services in various health care institutions in district Amritsar, Punjab.: Online survey was conducted through google forms using questionnaire adapted from the World Health Organization-Pulse Survey on Continuity of Essential Health Services during Covid 19 pandemic. Respondents were personnel working at public and Ayushman Bharat empaneled private health care institutions. Response rate was 60% (55 out of 92 health care institutions personnel responded) A highly significant difference was observed between the public and the private health care sector in provision of antenatal care (Mann Whitney U statistic= 78.00, p=.004) and imaging and radio diagnosing services (Mann Whitney U statistic= 48.00, p=.000) while a significant difference was observed in provision of service of institutional delivery (Mann Whitney U statistic= 112.00, p=.046). All the other essential health services were similarly affected in the public and private health sector institutes. Financial difficulties faced during the lockdown was the single most common reason stated for disruption of essential health services. There was a significant difference in level of satisfaction experienced by health care personnel from public and private sector (Mann Whitney U statistic= 94.00, p=.02). Thematic analysis of the data on improving preparedness to minimize disruption in essential health services yielded the themes pertaining to creating a robust public health care infrastructure including use of e-health technology in the district and recruitment of adequate health care man power according to set norms.


2016 ◽  
Vol 3 (2) ◽  
pp. 237-249
Author(s):  
Sri Hartini

Goal of this research is a model of complaint handling strategy on health care institutions for the quality of service. The specific targets to be achieved are: the identification of attributes essential health services, identify performance attributes of health services, idenfifikasi complaint regarding health care received by the public, the media used in the delivery of the complaint and the complaint handling process health-care institutions. Exploratory qualitative research design used with in-dept interview to determine the behavior of the public complaint related to health care institutions and attributes of the expected public health services. To determine the relationship between variables based on qualitative research results in previous studies. model of service quality expected by society and complaint handling are ideal to create excelent service in health care institutions. The result are 4 proposition.     Key words : complain handling,service excellent,layanan kesehatan


2016 ◽  
Vol 49 (5) ◽  
pp. 753-771 ◽  
Author(s):  
Kenneth Oldfield

Proper hand sanitation prevents spreading of many types of illness and infection, thereby lowering the quantitative and qualitative costs of public and private health care. Research shows that thinking or knowing someone is watching you wash your hands in a public lavatory appreciably improves the odds of you doing so. Nevertheless, most restaurants place their hand washing facilities inside the bathroom, beyond public view. Reformers from the public and private sectors should work cooperatively to incentivize restaurant owners voluntarily to place their hand washing facilities in public spaces. If this uncompelled approach proves unsuccessful, reformers should seek to impose laws requiring that all public eateries place their bathroom washbasins in conspicuous locations. The discussion closes by suggesting ancillary improvements to test in pursuit of further improving hand washing rates and practices in public spaces.


Nutrition ◽  
2019 ◽  
Vol 59 ◽  
pp. 131-137
Author(s):  
Ingrid Maria Novais Barros de Carvalho Costa ◽  
Daniele Góes da Silva ◽  
José Augusto Soares Barreto Filho ◽  
Joselina Luzia Meneses Oliveira ◽  
José Rodrigo Santos Silva ◽  
...  

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