scholarly journals Improving Information management in resource as a service framework using gamification technique: a case study in Institut Pendidikan Guru Malaysia

2018 ◽  
Vol 7 (2.14) ◽  
pp. 70
Author(s):  
M Nordin A Rahman ◽  
WM Khairi ◽  
W Awang
Keyword(s):  
Competitive Advantage ◽  
Information Management ◽  
Teaching And Learning ◽  
Storage Management ◽  
Quality Of Services ◽  
Management Process ◽  
Different Types ◽  
Service Framework

The issue of information management is crucial for any academic institution. Convenient access to requested content is creating a competitive advantage for different types of decisions. Information management process in Institut Pendidikan Guru (IPG) often create problems because there is no systematic way of storage management. IPG lecturers stored their teaching materials in different kind of methods. This situation cause in a loss of resources, difficult to retrieve and also cannot be identified when it's needed. Dealing with large volumes of resources it is essential to use technological solutions that enable flexible storage, retrieval, processing and interpreting information. To solve the problems, this article introduced a framework that use single platform and named as Information Sharing for Learning (IS4L) for managing teaching and learning resources in IPG. The resources will be stored and can be accessed at any time. The framework also applied the technique of gamification to motivate and encourage users to use the application and consequently will increase the volume of resources stored. The developed application based on the proposed framework could help to motivate and engage peoples to share their resources and enhance quality of services in IPG. Finally it could assist to improve the performance and effectiveness of services to achieve users’ satisfaction. 

Scholarly Rigor

2020 ◽  
pp. 262-280
Author(s):  
Robert Hallis
Keyword(s):  
Instructional Practices ◽  
Information Management ◽  
Real World ◽  
Domain Knowledge ◽  
Teaching And Learning ◽  
Research Question ◽  
Management Skills ◽  
Opinion Piece

The Scholarship of Teaching and Learning nurtures an academic discussion of best instructional practices. This case study examines the role domain knowledge plays in determining extent to which students can effectively analyze an opinion piece from a major news organization, locate a relevant source to support their view of the issue, and reflect on the quality of their work. The goal of analyzing an opinion piece is twofold: it fosters critical thinking in analyzing the strength of an argument and it promotes information management skills in locating and incorporating relevant sources in a real-world scenario. Students, however, exhibited difficulties in accurately completing the assignment and usually overestimated their expertise. This chapter traces how each step in the process of making this study public clarifies the issues encountered. The focus here, however, centers on the context within which the study was formulated, those issues that contributed to framing the research question, and how the context of inquiry served to deepen insights in interpreting the results.

scholarly journals CONSULTING IN THE UKRAINIAN MARKET OF SERVICES AND ITS COMPETITIVE ADVANTAGES

2021 ◽  
Vol 7 (4) ◽  
pp. 72-84
Author(s):  
Natalia Yevtushenko ◽  
Tatiana Halimon
Keyword(s):  
Competitive Advantage ◽  
Graphical Representation ◽  
Quality Of Services ◽  
Expert Assessment ◽  
Target Market ◽  
Competitive Advantages ◽  
Competitive Strategies ◽  
Consulting Services ◽  
Practical Recommendations

The article summarizes the arguments and counterarguments about the peculiarities of formation of competitive advantages on the services market in Ukraine on the example of consulting. Assessment of the development of consulting services market in Ukraine was conducted for ten years (2010; 2011; 2012; 2013; 2013; 2014; 2015; 2016; 2017; 2018; 2019, 2020). Methodology. The use of methods of analysis, synthesis and graphical representation allowed for a theoretical study of the formation of competitive advantages. The use of methods of economic, heuristic and strategic analysis became the basis for estimating the market of consulting services in Ukraine and working out practical recommendations for its development. Results. The author's understanding of the concept of "competitive advantages of the company", the factors of their formation and described the relationship of competitive strategies with the process of their formation. Analysis of the market of consulting services in Ukraine revealed its immaturity, exacerbated by the economic crisis, as well as the institutional vulnerability of consulting. The reasons of unstable demand for consulting services are described. According to the results of the expert assessment the Top 15 Ukrainian consulting companies (2020) out of 102 were determined. The leadership matrix of these companies is built depending on their role in the target market, taking into account the typology of competitive strategies of F. Kotler. The analysis showed the transformation of consulting in Ukraine under the influence of the COVID-19 pandemic and the broad interest in digital and HR consulting. Practical recommendations for the development of the market of consulting services in Ukraine are presented. Practical implications. It is proposed to include the following factors in the formation of the competitive advantages of the consulting company: the quality of services, competence of consultants and productivity of the company. The main competitive advantage is the competence of consultants, the level of which affects the quality of services, the results of the company and its customers. To strengthen the competitive advantage it is recommended to use the standard of consulting services in the activities of Ukrainian companies. Value/originality. The results of the study can be useful for any consulting company wishing to improve its competitiveness and expand the market for its services.

scholarly journals Penerapan Standar Operasional Prosedur Pada Klinik Utama Vincentius Kristus Raja Surabaya

2021 ◽  
Vol 13 (2) ◽  
pp. 146-155
Author(s):  
Jeanne Asteria Wawolangi ◽  
Anita Permatasari
Keyword(s):  
Research Study ◽  
Standard Operating Procedures ◽  
Quality Of Services ◽  
Public Health Services ◽  
Clinic Foundation ◽  
Health Clinics ◽  
Standard Operating ◽  
Long Time

Vincentius Kristus Raja (KR) Main Clinic aims to serve patients effectively and economically in an effort to improve the quality of public health services, especially in Surabaya. This type of research is descriptive qualitative in the form of a case study, to assess the implementation of standard operating procedures at the Vincentius Kristus Raja Main Clinic. Relevant data collection was carried out using questionnaires distributed to personnel related to standard operating procedures. The results of the research study according to the questionnaire indicate that the operational implementation is in accordance with the standard operating procedures that have been set based on the policies of the leadership and the Vincentius Kristus Raja Main Clinic Foundation. Compliance with standard operating procedures is very important because standard operating procedures are guidelines or references for carrying out tasks and work in accordance with their functions. The conclusions and suggestions from this study are that although compliance with standard operating procedures is adequate, the Vincentius Kristus Raja Main Clinic needs to develop and improve the quality of services, especially better communication with patients, both new patients and patients who have been on treatment for a long time at the Vincentius Kristus Raja Main Clinic. Considering that there are now many new health clinics that can be competitors for the Vincentius Kristus Raja Main Clinic, there must be a good response to this phenomenon. The emergence of these new competitors requires the Vincentius Kristus Raja Main Clinic to be able to be competitive in order to face the existing competition by improving the quality and quality of service for patients.

scholarly journals The Utilization of Mobile Money Services in Small Scale Enterprises:A Case Study

2019 ◽  
Vol 4 (6) ◽  
Author(s):  
Suryakanthi Tangirala ◽  
Samuel Nlondiwa
Keyword(s):  
Mobile Phone ◽  
Service Providers ◽  
Small Scale ◽  
Small Enterprises ◽  
Mobile Money ◽  
Different Types ◽  
The Subject ◽  
Transactional Costs

Mobile money is an electronic wallet service that allows users to store, send and receive money using their mobile phone. This research is an effort to find out the adoption and utilization of mobile money services in small sized enterprises located in Gaborone, Botswana. Inevitably, other aspects such as different types of transactions carried out using mobile money services in small business, customer’s perception on quality of mobile money service providers, impeding factors of mobile money adoption are also studied for wider understanding of the subject. The findings of the study show that small enterprises use mobile money services to carryout transactions but the level of adoption is not significant. The study revealed that transactional costs and connectivity issues are major barriers of adoption of mobile money services. In conclusion the study recommended that the service providers must improve the connectivity issues and reduce transaction charges in order to increase the utilization of mobile money services

Access Control in Federated Clouds

2013 ◽  
pp. 148-169
Author(s):  
Valentina Casola ◽  
Antonio Cuomo ◽  
Umberto Villano ◽  
Massimiliano Rak
Keyword(s):  
Access Control ◽  
Resource Sharing ◽  
Real Case ◽  
Quality Of Services ◽  
Research Topics ◽  
On Demand ◽  
Identity Federation ◽  
Open Issues

Resource sharing problem is one of the most important aspects of Cloud architectures whose primary goal is to fully enable the concept of accessing computing resources on-demand. Access control and resource federation are hot research topics and a lot of open issues should be addressed on functionalities, technological interoperability, quality of services and security of the federated infrastructures. This chapter aims at offering a view on the problems of access control on federated Clouds; since they strongly depend on chosen architectures and platforms, the chapter will discuss some solutions applied on a real case study: the PerfCloud framework, which is based on the integration of Grid and Cloud platforms. The proposed architecture is based on the adoption of an interoperability system to cope with identity federation and access control, it is strictly related to the adopted framework nevertheless it helps the reader to have an idea of the involved open issues and available solutions in commercial or experimental clouds.

Access Control in Federated Clouds

2012 ◽  
pp. 395-417 ◽  
Author(s):  
Valentina Casola ◽  
Antonio Cuomo ◽  
Umberto Villano ◽  
Massimiliano Rak
Keyword(s):  
Access Control ◽  
Resource Sharing ◽  
Real Case ◽  
Quality Of Services ◽  
Research Topics ◽  
On Demand ◽  
Identity Federation ◽  
Open Issues

Resource sharing problem is one of the most important aspects of Cloud architectures whose primary goal is to fully enable the concept of accessing computing resources on-demand. Access control and resource federation are hot research topics and a lot of open issues should be addressed on functionalities, technological interoperability, quality of services and security of the federated infrastructures. This chapter aims at offering a view on the problems of access control on federated Clouds; since they strongly depend on chosen architectures and platforms, the chapter will discuss some solutions applied on a real case study: the PerfCloud framework, which is based on the integration of Grid and Cloud platforms. The proposed architecture is based on the adoption of an interoperability system to cope with identity federation and access control, it is strictly related to the adopted framework nevertheless it helps the reader to have an idea of the involved open issues and available solutions in commercial or experimental clouds.

MOOC and Blended Learning Models

2018 ◽  
pp. 276-288 ◽  
Author(s):  
Teresa Torres-Coronas ◽  
María-Arántzazu Vidal-Blasco
Keyword(s):  
Blended Learning ◽  
Teaching And Learning ◽  
Academic Staff ◽  
Education Institution ◽  
Learning Models ◽  
Undergraduate Level ◽  
Strategic Approach ◽  
Current Experience

Interest is growing in educational designs that blend MOOCs with on-campus teaching and researchers are seeking to incorporate the spirit of a MOOC into a hybrid model. This article reports on the current experience of a higher education institution embarking on blended learning models. The aim of this article is to present a case study and to discuss the strategic approach to integrating a MOOC at undergraduate level. The evaluation strategy of this experience uses surveys and focus groups to interpret the results and the perspective of the various stakeholders. The analysis synthesizes the opinion of the main stakeholders – the institution, the students and the academic staff – and shows that in addition to improving the financial viability of MOOCs, blended learning models improve the quality of students' education, strengthen students' academic performance, and encourage academic staff to constantly innovate their teaching and learning process.

Challenges and Pitfalls in Portal Information Management

2011 ◽  
pp. 118-122
Author(s):  
Fredric Landqvist ◽  
Dick Stenmark
Keyword(s):  
Information Management ◽  
Information Quality ◽  
Travel And Tourism ◽  
Internet Portal ◽  
The Core ◽  
Main Challenge ◽  
Management Perspective ◽  
Content Provision

One major objective for information portals is to provide relevant and timely information to their intended target groups. The main challenge from an information management perspective, however, is that the portal itself does not have full information ownership, and therefore cannot guarantee information quality. Poor information quality severely decreases the actual business value of a portal, but the quality of the portal information is inherited from the underlying sources. The case study we present illustrates the evolution of the Swedish Travel and Tourism Council’s (STTC) national Internet portal through three phases, thereby unmasking some of the core problems in portal information management: information ownership, stakeholder incentives, and clear business roles in the content provision process.

scholarly journals Business networking in organisationally thin regions: a case study on network brokers, SMEs and knowledge-sharing

2020 ◽  
Vol 27 (5) ◽  
pp. 839-861 ◽  
Author(s):  
Birgit Leick ◽  
Susanne Gretzinger
Keyword(s):  
Public Policy ◽  
Knowledge Sharing ◽  
Knowledge Exchange ◽  
Business Networks ◽  
Content Type ◽  
Different Types ◽  
Business Networking ◽  
Practical Implications

PurposeResearch on business networks in organisationally thin regions, which are characterised by a low density and quality of business networks, is still in its infancy, while the facilitation of business networks receives increasing interest. The present paper combines both perspectives by investigating how different types of network brokers facilitate business networking and knowledge-sharing in organisationally thin regions.Design/methodology/approachBurt's theory on brokers in social networks is applied to knowledge-sharing in business networks for organisational thinness as context. A qualitative case study represents the empirical basis that describes network brokers from various domains in three different German case regions, which are characterised by organisational thinness.FindingsThe network brokers studied facilitate different types of business networks, and they use various levers to increase knowledge-sharing among companies in business networks. Two broker types emerge, private business-driven versus public policy-driven network brokers with distinct approaches to the facilitation of business networking and knowledge-sharing and different limitations due to organisational thinness.Practical implicationsCompanies, notably SMEs, in contexts characterised by low networking density and quality may benefit from various types of network brokers that foster business networking and instigate knowledge exchange. Public policy should embed activities of private brokers in existing SME assistance programmes to increase the quantity and quality of business networks.Originality/valueNetwork facilitation in regions with weaknesses in their endowment with industry clusters, business networks and innovative knowledge exchange is under-explored, and this paper contributes to shedding light on this topic with a case study.

scholarly journals Mapping Health Opportunity: A Case Study of Dortmund, Germany

2019 ◽  
Vol 6 ◽  
pp. 51-63
Author(s):  
Sushma Bajracharya
Keyword(s):  
Decision Makers ◽  
Development Programs ◽  
Neighborhood Conditions ◽  
Cultural Conditions ◽  
People’S Perception ◽  
Different Types ◽  
Health Related ◽  
Physical Features

Health being one of the most important aspects of life, people are much concerned about their health. Because people value their health, today cities are planned considering the health and environment for providing good quality of life. Many studies have shown different effects in health due to interaction with environment. As socioeconomic, environmental and cultural conditions may vary from place to place, people living in different areas in the cities can have different health outcomes. Also, people's perception of such neighborhood conditions can vary which can influence their health. There can be different resources in and around the neighborhood that provide opportunity for its people to perform different health-benefitting activities. Such physical features can be termed as health-related resources or in other words health opportunities. This study was conducted in two different type of neighborhoods in Dortmund, Nordstadt being deprived and Kreuzviertel being affluent. To know which locations people, consider as good or bad for their health, participants who agreed to take part in questionnaire survey were directly asked to point out the places they use and avoid for health-related activities. This study found out different types of health opportunities identified by respondents in Nordstadt and Kreuzviertel. Respondents from Nordstadt mentioned health opportunities inside and outside their neighborhood whereas in Kreuzviertel health opportunities were pointed outside the neighborhood. The information about people's perception on local neighborhood can be taken as useful insights for planners and decision-makers to plan development programs. The research provides an opportunity to formulate policies that address main problems acting as barriers so that people can get maximum benefits from health opportunities. To find out detailed explanations for differences between actual and perceived environmental situation, more in-depth research is needed.

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