scholarly journals Mining “What they talk about” for a Private Healthcare Service Provider

2017 ◽  
Vol 5 (5) ◽  
Author(s):  
Tong-Ming Lim
Keyword(s):  
Service Provider ◽  
Healthcare Service ◽  
Private Healthcare

scholarly journals Developing a predictive model of subjective organisational culture

2006 ◽  
Vol 32 (4) ◽  
Author(s):  
Annalie Strydom ◽  
Gert Roodt
Keyword(s):  
South Africa ◽  
Job Satisfaction ◽  
Predictive Model ◽  
Service Provider ◽  
Healthcare Service ◽  
Response Rate ◽  
Theory Development ◽  
Organisational Culture ◽  
Personality Variables ◽  
Private Healthcare

The objective of this theory development study was to propose a predictive model of subjectively perceived organisational culture with biographic variables, job satisfaction and personality variables as predictors. A countrywide sample of convenience drawn from a population of nurses (N = 3456) of a private healthcare service provider in South Africa yielded 713 completed questionnaires (response rate = 21%) that were obtained in multiple sessions. Goal directedness, a dimension of organisational culture, was significantly positively related to all three measures of satisfaction (imposed personal demands, extrinsic satisfaction and intrinsic satisfaction), while internal climate was significantly negatively related to the three satisfaction dimensions. Other significant findings are reported on.

Environmental Problems of Delhi and Governmental Concern

2020 ◽  
pp. 133-167
Author(s):  
Mohd. Yousuf Bhat
Keyword(s):  
Water Pollution ◽  
Service Provider ◽  
Healthcare Service ◽  
Environmental Problems ◽  
High Order ◽  
Capital City ◽  
Political Will ◽  
Capital Cities ◽  
Northern Zone

Delhi, the capital city of India, which is the concern of this chapter, has its own significance as it is the seat of governance, learning, and the healthcare service provider. Capital cities though inhabit people from every region and tend to be overcrowded, but in Delhi, the situation is not only the nature of a capital city, but also the industrial and commercial centre of high order in the northern zone of India, which is creating a number of environmental problems, such as air and water pollution, slum development, congested housing, etc. The chapter discusses all causes of Delhi's environmental problems like atrophy of political will, mismanaged urbanisation, court interventions, etc., and finally, the chapter tries to find out possible solutions in a detailed manner keeping in view the measures taken by other countries like China to deal with such problems.

Healthcare vouchers for better elderly services? Input from private healthcare service providers in Hong Kong

2020 ◽  
Author(s):  
Valerie Lai‐Hei Fung ◽  
Angel Hor‐Yan Lai ◽  
Carrie Ho‐Kwan Yam ◽  
Eliza Lai‐Yi Wong ◽  
Sian M. Griffiths ◽  
...  
Keyword(s):  
Hong Kong ◽  
Healthcare Service ◽  
Service Providers ◽  
Private Healthcare

Healthscape role towards customer satisfaction in private healthcare

2016 ◽  
Vol 29 (6) ◽  
pp. 600-613 ◽  
Author(s):  
Debajani Sahoo ◽  
Tathagata Ghosh
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Service Delivery ◽  
Healthcare Service ◽  
Reliability And Validity ◽  
Healthcare Services ◽  
Healthcare Sector ◽  
Valuable Insight ◽  
Content Type ◽  
Private Healthcare

Purpose – The purpose of this paper is to identify the motives that enforce consumers to find out the major determinants that frame healthscape in private healthcare service that leads to their satisfaction in a developing country like India. Design/methodology/approach – The generic motive dimensions are identified using an exploratory factor analysis. Next the reliability and validity of the factors are established followed by regression analysis using SPSS 20.0 s/w. Findings – This paper identifies six healthscape motives in the private healthcare sector named as service personnel conduct and cleanliness, service delivery and facilities, ambience, location and look, appealing decoration, and upgraded safety service, out of which only service delivery, ambience, location, and decorations contribute the most to build customer satisfaction as per their significance value. Research limitations/implications – The various dimensions of healthcare motives should be viewed as the levers of improving hospitals’ service quality in the minds of its present and future customers. This finding can offer valuable insight to the forthcoming as well as existing developer who are planning to have their healthcare service presence in India. Practical implications – This study suggests some important strategic guidelines for service positioning and market segmentation of healthcare services as per customer requirements. In the recent past, availing services from hospitals were purely utilitarian in nature. Customers were more inclined to get proper and timely services and cared more about the service quality of the healthcare service provider. Originality/value – This paper is among the few works done on understanding private healthcare service delivery process in India and customer satisfaction level from those Hospitals. This study addresses the gap by identifying a set of dimensions that are relevant to customers for a unique healthcare experience.

scholarly journals COVID-19 Emergency: Faux Healthcare Service Causes Distress and Life Dissatisfaction

2021 ◽  
pp. 53-61
Author(s):  
A. Bhattacharjee ◽  
V. Bansal ◽  
M. K. I. Juman
Keyword(s):  
Life Satisfaction ◽  
Physical Health ◽  
Survey Data ◽  
Healthcare Service ◽  
Snowball Sampling ◽  
Cross Sectional ◽  
Private Hospitals ◽  
Private Healthcare ◽  
Life Dissatisfaction ◽  
The Impact

Background and Aims: In Bangladesh, a significant number of individuals experienced a faux coronavirus test, especially at the profit oriented private hospitals or clinics during the COVID-19 emergency. Therefore, the prime purpose of the study was to investigate the impact of healthcare service faux pas on the mental health of Bangladeshi people during the COVID-19 pandemic. Additionally, the current study even explored the changes in life satisfaction of Bangladeshi individuals due to the faux SARS-CoV-2 tests in the country. Moreover, the study also dealt with the satisfaction of the people on the healthcare service during the COVID-19 emergency in Bangladesh.  Study Design: The current research was conducted as a descriptive and bi-monthly cross-sectional study and used the snowball sampling technique to collect the survey data in Bangladesh. Place and Duration of Study: This study was employed in Dhaka division and Comilla division of Bangladesh between June and July in 2020. Methodology: In this study, we surveyed 393 Bangladeshi individuals from two divisions of the country. We measured mental & physical health (SF12), depression (PHQ2), anxiety (GAD2), distress (K6), life satisfaction and overall satisfaction on healthcare service. Survey data was analyzed on STATA platform to find the study findings. Results: This research found that Bangladeshi people experienced lower levels of mental and physical health conditions with the mean (STD) values of 23.1 (6.9) and 37.2 (9.1) respectively. Among the study participants, female individuals (60.05%) were mostly dissatisfied with the COVID-19 emergency healthcare service and dealt with more severe mental and physical disorders than male persons (39.95%) in the country. In this perspective, the study explored a dramatic increase in the mental stress and steady decline in life satisfaction of Bangladeshi individuals due to the false COVID-19 test certificates. Therefore, most of them had to go through multiple coronavirus tests to confirm the infected status. Additionally, participants visited at private hospitals for SARS-CoV-2 emergency support had higher levels of distress and dissatisfaction on the private healthcare services. Finally, the study found literally poor life satisfaction among all participants.   Conclusion: The study found mental distress and life dissatisfaction caused by a private healthcare service faux pas in Bangladesh. So, this study suggests that a surge in the private healthcare service faux pas during or post coronavirus pandemic needs sustainable policy standards by the Government and nongovernment concerns. Fruitfully, the proper implementation of new policies especially for the private healthcare organizations is indeed essential to ensure a stress free healthy healthcare environment as well as higher life satisfaction for every individual in the country.

scholarly journals A lean kultúra értelmezése és mérése egy egészségügyi szolgáltatónál (The interpretation and measurement of the lean culture – in case of a healthcare service provider)

2012 ◽  
pp. 106-120 ◽  
Author(s):  
Andrea Toarniczky ◽  
Noémi Imre ◽  
István Jenei ◽  
Dávid Losonci ◽  
Henriett Primecz
Keyword(s):  
Cultural Change ◽  
Service Provider ◽  
Healthcare Service ◽  
Relevant Literature ◽  
Healthcare Services ◽  
Lean Management ◽  
Evaluation Tool ◽  
Lean Tools ◽  
Specific Culture

A lean menedzsment egészségügyi szolgáltatásokra való alkalmazásával elérhető eredmények egyre inkább nyilvánvalóvá válnak. Ennek köszönhetően a szektorban dinamikus növekedés tapasztalható ezen a téren. A kutatások azonban arra hívják fel a figyelmet, hogy a lean menedzsment alkalmazásával elért eredmények csak akkor lesznek fenntarthatóak, ha az eszközök alkalmazását a kultúra átalakulása is követi. A kultúra változásának követéséhez annak folyamatos értékelésére van szükség. A szervezeti kultúra lean-specifikus méréséhez azonban – a szerzők tudomása szerint – még nincs kidolgozott eszköz. Ezért cikkükben a kapcsolódó szakirodalom áttekintése után kidolgoztak egy lean kultúra kérdőívet, majd bemutatják a kérdőív tesztelését és annak eredményeit. Összegzésként elmondható, hogy az itt bemutatott kérdőív az első tesztelés alapján további fejlesztésre szorul. / === / The results that can be obtained by applying lean management in healthcare services become more and more clear. This generates a dynamic increase of lean applications in healthcare. However, researches are warning that the res ults obtained by lean applications can only be sustained, if next to the use of the lean tools cultural change will also take place. In order to track changes in culture its constant evaluation is necessary. According to the authors’ knowledge today does not exist any lean-specific culture evaluation tool. In this paper they elaborate a lean culture questionnaire based on the review of relevant literature. Than they describe its test and the results of the test. The authors conclude that the questionnaire as introduced here needs further improvement.

scholarly journals An Analytic Model for Reducing Authentication Signaling Traffic in an End-to-End Authentication Scheme

Sensors ◽  
2021 ◽  
Vol 21 (15) ◽  
pp. 4980
Author(s):  
Shadi Nashwan ◽  
Imad I. H. Nashwan
Keyword(s):  
Cost Function ◽  
Service Provider ◽  
Healthcare Service ◽  
Sensor Nodes ◽  
Security Level ◽  
Analytic Model ◽  
Optimal Value ◽  
End To End ◽  
The Cost ◽  
Signaling Traffic

In an end-to-end authentication (E2EA) scheme, the physician, patient, and sensor nodes authenticate each other through the healthcare service provider in three phases: the long-term authentication phase (LAP), short-term authentication phase (SAP), and sensor authentication phase (WAP). Once the LAP is executed between all communication nodes, the SAP is executed (m) times between the physician and patient by deriving a new key from the PSij key generated by healthcare service provider during the LAP. In addition, the WAP is executed between the connected sensor and patient (m + 1) times without going back to the service provider. Thus, it is critical to determine an appropriate (m) value to maintain a specific security level and to minimize the cost of E2EA. Therefore, we proposed an analytic model in which the authentication signaling traffic is represented by a Poisson process to derive an authentication signaling traffic cost function for the (m) value. wherein the residence time of authentication has three distributions: gamma, hypo-exponential, and exponential. Finally, using the numerical analysis of the derived cost function, an optimal value (m) that minimizes the authentication signaling traffic cost of the E2EA scheme was determined.

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