Interrelationships amongst performance measures towards excellence: a study of small and medium enterprises

2017 ◽  
Vol 13 (2) ◽  
pp. 141
Author(s):  
T.V. Sreenath ◽  
Virupaxi Bagodi
2006 ◽  
Vol 13 (1/2) ◽  
pp. 120-134 ◽  
Author(s):  
Sérgio D. Sousa ◽  
Elaine M. Aspinwall ◽  
A. Guimarães Rodrigues

Author(s):  
Mahshid Lonbani ◽  
Saudah Sofian ◽  
Mas BambangBaroto

Using financial and non-financial measures, the Balanced Scorecard (BSC) approach evaluates different aspects of firms’ performance: financial, customer, learning and growth, and internal business processes. Resource flexibility and availability of financial resources are basically highlighted as separate antecedents of company’s performance. Grounded on resource based view, the role of financial resources on business strategy has been addressed numerously in previous studies.  However, there is limited study to evaluate the role of financial resources on relationship between business strategy and BSC performance measures. Especially there is no study addressing this issue according to the moderating role of financial resources among small and medium enterprises (SMEs). It is worth mentioning that such relationships and models can be more highlighted in a developing countries since financial resources has been debated to be weak in theses context. Grounded in contingency theory, an evaluation of the moderating role that financial resources plays in the relationship between SMEs’ business strategy and balanced scorecard performance measures in SMEs points to the value of providing enough resources for SMEs. External fund providers such as banks and loan providers can help SMEs in this regard since firms could pass the way from business strategy to superior BSC performance measures more successfully.


2005 ◽  
Vol 16 (2) ◽  
pp. 277-307 ◽  
Author(s):  
Sérgio D. Sousa ◽  
Elaine Aspinwall ◽  
Paulo A. Sampaio ◽  
A. Guimarães Rodrigues

2016 ◽  
Vol 7 (3) ◽  
pp. 8-16
Author(s):  
Shepherd Dhliwayo

The aim of the article is to illustrate that export experience of small and medium enterprises (SMEs) has a statistically significant effect on financial performance. This may seem obvious, but similar studies done elsewhere have shown conflicting results. The study’s findings also show conflicting results in the three single-item performance measures used, namely, sales, profits and savings. Data from a sample of 144 exporting SMEs were collected using a structured questionnaire. Export experience is measured by years exporting, and financial performance covers a period of three years. A Chi-square test was used to measure the effect of experience on performance. Results show that export experience had a statistically significant effect on sales and profitability, but not on savings. They also show that performance in sales and profitability increased with export experience. It is, therefore, recommended that appropriate interventions to improve exports, should take export experience into account. Keywords: export experience, performance, SMEs, sales, profitability, savings, Southern African Development Community. JEL Classification: L25


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vishal Ashok Wankhede ◽  
S. Vinodh

PurposeThe purpose of this paper is to report a study on analysis of barriers for cyber-physical system (CPS) adoption in small and medium enterprises (SMEs).Design/methodology/approachIn Industry 4.0 scenario, Indian SMEs are struggling to bring their manufacturing processes in line with large manufacturing sector. CPS is considered as the backbone of Industry 4.0, and its implementation in SMEs will make significant changes pertaining to manufacturing automation. However, due to the lack of a proper CPS implementation strategy, SMEs face many challenges in its adoption. Hence, this study identified 18 possible barriers and seven performance measures pertaining to CPS adoption in Indian SMEs. Interpretive ranking process (IRP) is used to develop the contextual relationships among CPS barriers. IRP process include structured step-by-step matrix-based approach in which dominance among various alternatives is determined using performance measures developing a structured ranking model.FindingsThe developed IRP model revealed that CPS barriers “Lack of skilled manpower (CPSB2)” and “Lack of robustness with respect to environmental conditions in automotive environments (CPSB7)” are the most significant barriers (top two) hindering CPS adoption in SMEs.Research limitations/implicationsIn the present study, barriers for CPS adoption has been analyzed. In future, barriers for adopting other Industry 4.0 technologies could be analyzed.Practical implicationsThe present research work is one of the few studies which analyzed CPS barriers in SMEs and provided improvement suggestions to the most significant barriers for its smooth adoption. The managerial and practical implications have been derived.Originality/valueThe analysis of barriers for CPS adoption in SMEs is the original contribution of the authors.


2016 ◽  
Vol 14 (2) ◽  
pp. 46-55 ◽  
Author(s):  
Caroline Chidinma Maduekwe ◽  
Peter Kamala

High failure rate of small and medium enterprises (SMEs) has been partly attributed to the use of inappropriate performance measures. This study seeks to determine the types of performance measures employed by SMEs, purpose for which performance measures are used, perceived effectiveness of performance measures used and factors that may inhibit SMEs from using both financial and non-financial performance measures. Data are collected using a questionnaire and analyzed using descriptive and inferential statistics. The findings of this study reveal that most of the sampled SMEs measure their performance using both financial and non-financial performance measures, albeit financial performance measures are used more frequently than the non-financial ones. Of the financial performance measures, the most popular ones are sales growth, cash flows, operating income and net profit margin. The most popular non-financial measures are customer focused. These include response time, customers’ satisfaction, percentage of repeat customers and customers’ complaints. The findings also reveal that performance measurement reports are used by the sampled SMEs mostly for monitoring the business, gauging the performance of the business, improving business processes, identifying problems and optimizing the use of resources. The findings further reveal that the performance measures used are perceived to be effective but that the lack of awareness, qualified personnel, top management support, required resources such as computers, had, to some extent, inhibit SMEs from using the appropriate performance measures. This study not only fills in the gap in the literature on performance measurement by SMEs, but also provides invaluable insights on the extent to which these entities use different performance measures. These insights could inform future government interventions meant to avert the high failure rates of these entities and also aid SMEs to gauge their performance measurement practices with a view to adopt the best practices or avoid factors that could inhibit them from using these practices


Author(s):  
Mudasetia Hamid ◽  
Evy Rosalina Widyayanti

Yogyakarta is a city and the capital of Yogyakarta Special Region in Java, Indonesia. It is renowned as a center of tourism, education and culture. Yogyakarta is one of the foremost cultural centers of Java. This region is located at the foot of the active merapi vulcano. Yogyakarta is often called the main gateway to the Central Java as where it is geographically located. It stretches from Mount Merapi to the Indian Ocean. This province is one of the most densely populated areas of Indonesia. Yogyakarta is popular tourist destination in indonesia after Bali. These have attracted large number of visitors from across Indonesia and abroad to the city. This status makes Yogyakarta is one of the most heterogeneus cities in Indonesia. In edition, Yogyakarta has attracted large number of people to reside in this city for business. One of these comers is small entrepreneurs with their market munchies enterprise (specially a traditional snack trader). This business is one of famous business in Yogyakarta, we will find rows of pavement vendors selling market munchies. The students and tourists are their main target customers. Market munchies enterprise is part of small and medium enterprises SMEs as livelihood activities. SMEs has an important role in economic growth of Indonesia. Therefore, it is very important to develop and strengthen the micro enterprise empowerment. Micro enterprise empowerment is one of strategy to reduce the poverty rate in Indonesia. Major challenger in implement this program are that micro entrepreneurs are conventional and have satisfied with their revenue. It is very important to develop a comprehensive and sustainable micro enterprise empowerment which consist of strengthen the quality of human resources, maximize the government’s roles, empower the enterprise capital and strengthen the partnership and autonomous. Micro enterprise autonomy will contribute to the economic and investment climate. This will lead to establish an accountable enterprise both for the micro enterprise and customers which at the end will strengthen the development of the micro enterprise in Yogyakarta.Keyword: micro entreprise, human resources, government roles, capital, partnership and autonomous.


Author(s):  
Khoirunnisa Cahya Firdarini

Accounting information has an important role to achieve business success, as well as for small businesses.This research examines the effect of business experience and accounting information system used toward business success with age of business as control variable. The population of this research are small and medium enterprises (SMEs) in creative industries sector operated in Yogyakarta district. Based on purposive sampling method, total sample of this research is 200 SMEs. Statistical tool utilized to test the hypothesis in this study is path analysis using structural equation modelling (SEM). The test result shows that business experience and accounting information have positive and significant effect to the success of SMEs.


Liquidity ◽  
2018 ◽  
Vol 1 (2) ◽  
pp. 159-166
Author(s):  
Muchtar Riva’i

The law arrangement of franchise law was first explicitly regulated by the Government Regulation No. 16 of 1997 which is then updated by Government Regulation No. 42 of 2007 to be created in an agreement that at least contains clauses as stipulated by Article 5 of the Government Regulation. However, franchise arrangements also associated with a variety of other laws and regulations applicable in Indonesia. This article is going to state that the importance of partnerships with small and medium enterprises as an effort to encourage the involvement of the wider economic community.


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