The contribution of knowledge management process capability on supply chain performance: a general review in Malaysia

Author(s):  
Pik Yin Foo
Author(s):  
BONGSUG (KEVIN) CHAE ◽  
DAVID L. OLSON

Supply chain management has become more important as an academic topic due to trends in globalization leading to massive reallocation of production related advantages. Because of the massive amount of data that is generated in the global economy, new tools need to be developed in order to manage and analyze the data, as well as to monitor organizational performance worldwide. This paper proposes a framework of business analytics for supply chain analytics (SCA) as IT-enabled, analytical dynamic capabilities composed of data management capability, analytical supply chain process capability, and supply chain performance management capability. This paper also presents a dynamic-capabilities view of SCA and extensively describes a set of its three capabilities: data management capability, analytical supply chain process capability, and supply chain performance management capability. Next, using the SCM best practice, sales & operations planning (S&OP), the paper demonstrates opportunities to apply SCA in an integrated way. In discussing the implications of the proposed framework, finally, the paper examines several propositions predicting the positive impact of SCA and its individual capability on SCM performance.


2016 ◽  
Vol 23 (4) ◽  
pp. 232-248 ◽  
Author(s):  
Muhammad Kashif Imran ◽  
Muhammad Ilyas ◽  
Usman Aslam ◽  
Ubaid-Ur-Rahman Ubaid-Ur-Rahman

Purpose The transformation of firms from resource-based-view to knowledge-based-view has extended the importance of organizational learning. Thus, this study aims to develop an organizational learning model through transformational leadership with indirect effect of knowledge management process capability and interactive role of knowledge-intensive culture. Design/methodology/approach Different statistical analyses were done to check the direct, indirect and interactive effects on 204 valid responses. Findings The results are clearly depicting that transformational leadership has significant positive impact on organizational learning and knowledge management process capability, and partially mediates the relationship between transformational leadership and organizational learning. Additionally, knowledge-intensive culture has strengthened the relationship between transformational leadership and knowledge management process capability. Originality/value This is an overarching and unique conceptual model. After examining the importance of organizational learning in the context of innovative ability, competitive advantage, creativity and organizational performance, management has to initiate steps to induct transformational leaders, develop knowledge-intensive culture and introduce knowledge management processes to boost learning environment in organizations.


Author(s):  
Anirban Ganguly ◽  
Debdeep Chatterjee ◽  
Asim Talukdar

The pharmaceutical supply chain is one of the most complex supply chains in the world. The primary objective of this chapter is to analyze the role of knowledge sharing barriers in supply chain performance. The chapter will explore significant knowledge sharing barriers that might deter the performance of a pharmaceutical supply chain. This chapter is expected to provide the twofold contribution to the academicians and practitioners. Firstly, it will socialize the importance of knowledge sharing barriers and the role they can play in deterring the performance of a pharmaceutical supply chain, and secondly, the prioritized ranking of the identified knowledge sharing barriers is expected to aid the policymakers and managers to understand the relative importance of the knowledge sharing barriers and design their knowledge management strategies accordingly.


Author(s):  
Thomas Senaji ◽  
Andrew B. Nyaboga

According to the resource based view (RBV) of the firm (Wernerfeldt, 1984; Barney, 2004) and distributed knowledge system view of the firm, knowledge is a critical organizational resource that contributes to superior performance if relevant KM capabilities are built and applied to the knowledge resources. The perspective that sound operations strategy applied to knowledge is necessary for a firm to take full advantage of knowledge management programmes is explored in this paper. The objective of this paper is to document empirical evidence from existing literature on the effect of KM process capability on performance of firms and to identify opportunities for further research which can generate more knowledge to help in the understanding of this relationship leading to the improvement of the contribution of knowledge to performance. An empirical literature survey method was used to collect information regarding KM process capability and its effect on performance. The results suggest that knowledge management process operations positively impact performance. Arising from these findings, it is proposed that studies be launched to determine the relative disposition and contribution of each of the KM process capabilities operations to performance. Such studies will guide organizations in building KM process capabilities and carrying out operations which can be leveraged for sustainable superior performance using knowledge resources.


2022 ◽  
Vol 10 (1) ◽  
pp. 125-136 ◽  
Author(s):  
Mailasan Jayakrishnan ◽  
Abdul Karim Mohamad ◽  
Mokhtar Mohd Yusof

The features of a holistic view in an organization create the data value of the Business Intelligence (BI) and Knowledge Management (KM) in viewing the big picture of organizational performance diagnostics framework. This research focuses on the specific features of railway supply chain performance in viewing the decision-making process and creating better knowledge formation. The intention of the study is to structure supplier performance using BI-KM framework development to determine holistic perspective factors. The outcomes indicate that BI and KM significantly increased the railway supply chain and significantly increased the information system. This BI-KM framework relates the current analytic characteristics in designing the railway supply chain towards information system in determining the strategic theme of the decision-making process of the decision support system together with system features, characteristics of data, the content of the themes, and the effect of the decision-making process and for executive strategic performance diagnostics tool that provides effective strategic decision making in supply chain performance. The quantitative research method uses SmartPLS software version 3.2.8 for empirical analysis through distributing survey questionnaires to 320 railway suppliers in Malaysia. Using a model-driven development framework, to measure the implementation success of the decision support system, the study is conducted in the railway supplier focusing on strategic management that helps to make the decision and facilitate the organizational success.


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