7 Providing Timely Feedback on Organizational Blockages

2020 ◽  
pp. 232-252
Keyword(s):  
2001 ◽  
Vol 20 (1) ◽  
pp. 147-155 ◽  
Author(s):  
William F. Wright

An area of significant importance and risk exposure during an audit of a financial institution is assessing the uncollectible portion of the client's loan portfolio. Auditing the collectibility of a commercial loan can be difficult because this complex judgment is semi-structured and many kinds of information can be relevant. However, timely judgment process and outcome feedback are available and may improve the quality of an auditor's conclusions over time. Therefore, to test for the benefits of task-specific experience, I compare loan judgments provided by inexperienced seniors, experienced managers, and more experienced junior partners and senior managers to a criterion based on the conclusions of senior audit partners. While previous research usually does not indicate performance improvements beyond the level of an audit senior (e.g., Tan and Libby 1997) for this complex task with timely feedback, consistent and substantial performance improvements are reported here. Auditors provided increasingly more appropriate and less biased judgments, and they achieved greater judgment consensus.


Author(s):  
Nadine B. Sarter ◽  
David D. Woods

In a variety of domains, researchers have observed breakdowns in human-automation coordination and cooperation. One form of breakdown is a lack of mode awareness which can result in ‘automation surprises’. These are, in part, related to a lack of adequate feedback on system status and behavior. The need for effective and timely feedback has become even more pressing with the evolution of systems that operate at increasingly high levels of authority and autonomy. In the absence of improved feedback design, however, the gap between required and available information has widened. To explore the impact of this trend towards ‘strong yet silent’ machine agents, a line of research was conducted on pilot-automation coordination on the Airbus A-320, an aircraft that exemplifies these trends. This research involved a survey of pilots' line experiences with the A-320 automation, observations of transition training to the airplane, and an experimental simulation study on pilots' mode awareness and pilot-automation coordination. The results of this work indicate a trend from mode errors of commission (which represented a more frequent problem on early generation ‘glass cockpit’ aircraft) to errors of omission. In other words, pilots were more likely to fail to observe and interfere with uncommanded and undesired automation and aircraft behavior. Such errors of omission also seem to have played a role in recent incidents and accidents. They illustrate the need for improved communicative abilities in autonomous and powerful systems to enable them to actively support the coordination between human and machine.


2021 ◽  
Vol 2 (6) ◽  
Author(s):  
Leatitiah Namubiru ◽  
Denis Male ◽  
Ivan Mukisa Muzira ◽  
Yusuf Byenkya Byaruhanga

Previous studies have reported the presence of aflatoxins (AFB1, AFB2, AFG1 and AFG2), heavy metals (As, Cd and Pb) and organochlorine pesticide residues (OCPs) in rice sold in Uganda. However, the potential health effects associated with consumption of rice have not been evaluated. The aim of this study was to evaluate the health risk of consuming rice sold in Uganda. A total of 45 packed and 30 open traded rice samples were randomly collected from retail outlets in the main rice trading areas of Uganda. Rice was analysed for AFB1, AFB2, AFG1 and AFG2, As, Cd, Pb and OCPs using AOAC standard methods. Dietary exposure of the consumers to contaminants was assessed using the estimated daily intake (EDI). The Hazard index (HI) and the incremental lifetime cancer risk (ILCR) were determined to define the non-carcinogenic and carcinogenic risk from contaminants, respectively. The potency of liver cancer cases in Uganda was 1.02E-5 and 1.05E-5 adults/year/100,000, and 6.50E-4 and 6.72E-5 infants /year/100,000 for open traded and packed rice, respectively. The values obtained for the ILCR for Arsenic detected in rice were 1.14E-2 and 7.28E-2 for adults and infants, respectively. The ILCR of all detected OCPs in adults and infants were higher than 1.0E-4, in both open traded and packed rice. This study established a potential carcinogenic risk from consumption of rice sold in Uganda in both infants and adults at the current level of contamination and consumption rate. Establishment of a monitoring system along the entire rice value chain; enforced by a national regulatory body can provide timely feedback on the levels of contamination and the progress in reducing the contamination burden.


2019 ◽  
Vol 37 (2) ◽  
pp. 189-206
Author(s):  
Yingsai Cao ◽  
Sifeng Liu ◽  
Zhigeng Fang

Purpose The purpose of this paper is to propose new importance measures for degrading components based on Shapley value, which can provide answers about how important players are to the whole cooperative game and what payoff each player can reasonably expect. Design/methodology/approach The proposed importance measure characterizes how a specific degrading component contributes to the degradation of system reliability by using Shapley value. Degradation models are also introduced to assess the reliability of degrading components. The reliability of system consisting independent degrading components is obtained by using structure functions, while reliability of system comprising correlated degrading components is evaluated with a multivariate distribution. Findings The ranking of degrading components according to the newly developed importance measure depends on the degradation parameters of components, system structure and parameters characterizing the association of components. Originality/value Considering the fact that reliability degradation of engineering systems and equipment are often attributed to the degradation of a particular or set of components that are characterized by degrading features. This paper proposes new importance measures for degrading components based on Shapley value to reflect the responsibility of each degrading component for the deterioration of system reliability. The results are also able to give timely feedback of the expected contribution of each degrading component to system reliability degradation.


2017 ◽  
Vol 19 (1) ◽  
pp. 85-87
Author(s):  
Elizabeth A Morphis

This article focuses on a shift in the author’s approach to teaching a literacy course to a coaching-based model after observing pre-service teachers “struggle” to implement the teaching practices during on-site fieldwork with a kindergarten, first-, or second-grade child partner. The author discusses how she provided more timely feedback and instruction by coaching the undergraduate students who were taking a course she taught while the students were working with an elementary child partner and preparing a running-record assessment. Coaching provided the pre-service teachers with a deeper level of understanding of specific literacy practices in the early childhood classroom, and it afforded them the opportunity to reflect on the objective of the literacy practice in a way that let them better use it during their own teaching.


Author(s):  
Jacklyne Alari ◽  
Maurice Okoth

Abstract Students' experience in institutions of higher learning can be a factor of make or break for the institution. Good students' experience is a great marketer of the institution through referrals of word of mouth by alumni and bad experiences can be great de-marketer. It is important that the universities strive to deliberately improve on students' experience. Research indicates that great students' experience in universities promotes peaceful co-existence, enhances academic performance and minimize disruption to teaching and learning. Enhanced students experience is directly proportional to good handling of students' complaints as they may come up from time to time. The study was guided by the following objectives: What are the major students concerns in the universities in Kenya? Is the University leadership aware of the students concerns? How does the University leadership address the major students concerns? A survey was conducted, data was randomly collected using digital google forms questionnaires. A total of 167 respondents participated in the study. Descriptive statistics was used to analyze data. Quantitative data was analyzed directly using the google forms application as responses were received. Qualitative data was analyzed by creating themes and developing a narration. Results show that the major students concerns are: Stressful/traumatic experiences, academic issues and social issues. The findings also reveal that the university leadership is aware of the concern however there are serious lapses in addressing students' concerns. The lapses are systemic, policy related, legislative, leadership, governance resulting to unsatisfying or no responses. The study recommends that there is need for timely feedback by University leadership on the key students concerns. Further there is need for a structured platform of feedback that is interactive and friendly. These include but not limited to dialogue; constant monitoring of student needs in order to improve the general students' experience in universities.


2019 ◽  
Vol 6 (3) ◽  
pp. 172-174
Author(s):  
Jemina Oremeyi Onimowo ◽  
Gary Knowles ◽  
Gemma Wrighton ◽  
Manisha Shah

For clinical simulation to be of maximum benefit, obtaining timely feedback from participants is vital in ensuring suitable improvements are made in the content and delivery of teaching in this setting. This report reviews the literature and describes the use of quick response (QR) codes instead of paper feedback forms following simulation-based learning sessions for fourth-year medical students. This newly implemented electronic method of collecting feedback has resulted in an increase in feedback response rate, reduction in administrative workload and a reduced carbon footprint. We also discuss other QR code-based innovations currently being implemented in this setting.


2022 ◽  
pp. 106-124
Author(s):  
Kelly N. Conroy ◽  
Jillian L. Lykens

This chapter explores pandemic-driven innovations in world language (WL) curriculum design and content delivery that encouraged student communication during remote learning. The study focused on questionnaire data from 49 WL instructors who identified specific pedagogical techniques acquired and honed during the COVID-19 pandemic, even amidst unprecedented hardships. Results indicated that WL instructors found most successful the types of activities which allowed for more timely feedback and student choice and built communicative skills for real-life situations. Furthermore, the instructors shared post-pandemic plans to employ more of these technological tools that fostered student collaboration and engagement, with a focus on building community and supporting social and emotional learning. Educators also emphasized deepened awareness regarding the myriad inequities among learners, the importance of establishing rapport with students, and the value of their own professional networks.


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