scholarly journals Chapter 9. Students’ perceptions and expectations of native and non-native speaking teachers

Author(s):  
Luís Guerra
2013 ◽  
Vol 221 (4) ◽  
pp. 205-213 ◽  
Author(s):  
Gabriel Horenczyk ◽  
Inga Jasinskaja-Lahti ◽  
David L. Sam ◽  
Paul Vedder

This paper focuses on processes and consequences of intergroup interactions in plural societies, focusing primarily on majority-minority mutuality in acculturation orientations. We examine commonalities and differences among conceptualizations and models addressing issues of mutuality. Our review includes the mutual acculturation model ( Berry, 1997 ), the Interactive Acculturation Model (IAM – Bourhis et al., 1997 ), the Concordance Model of Acculturation (CMA – Piontkowski et al., 2002 ); the Relative Acculturation Extended Model (RAEM – Navas et al., 2005 ), and the work on acculturation discrepancies conducted by Horenczyk (1996 , 2000 ). We also describe a trend toward convergence of acculturation research and the socio-psychological study of intergroup relations addressing issues of mutuality in attitudes, perceptions, and expectations. Our review has the potential to enrich the conceptual and methodological toolbox needed for understanding and investigating acculturation in complex modern societies, where majorities and minorities, immigrants and nationals, are engaged in continuous mutual contact and interaction, affecting each other’s acculturative choices and acculturative expectations.


2011 ◽  
Author(s):  
Adam J. Berinsky ◽  
Gabriel S. Lenz ◽  
Krista Loose ◽  
Michele Margolis ◽  
Michael Sances

Author(s):  
Johnathan Emahiser ◽  
John Nguyen ◽  
Cheryl Vanier ◽  
Amina Sadik

AbstractDeclining lecture attendance has been an ongoing concern for educators involved in undergraduate medical education. A survey was developed (a) to gain insight into the reasons students skipped class, (b) to identify the type of study materials they were using, and (c) to determine what they thought would motivate them to come to class. The survey was sent to 317 first-year and second-year medical students, and 145 (45%) responded. Only 63% of first-year students and 53% of second-year students attended any lectures that were not mandatory. The attendance was higher for students who aspired to less competitive specialties such as pediatrics and family medicine. The most popular reasons for not coming to class were related to the efficiency of information intake and instructor or class style. The most heavily used resources (> 60%) were materials or recorded lectures provided by the instructor. The second-year students also heavily used outside study materials for Board exams, such as Pathoma (50%). Students’ ideas for what might increase their attendance suggest that they perceive that the lectures may not prepare them for Board exams, and they would like faculty to address Board related content more often in class and on assessments. Respondents also suggested that teaching practices might be improved through faculty development. Faculty awareness of and references to Board exam content, embedded in strong teaching practices, may help students find more value in live lectures. Carefully designed active learning sessions may change students’ minds regarding the relevance and value of these sessions.


2020 ◽  
Vol 11 (1) ◽  
pp. 33-41
Author(s):  
Fitriah Fauzi ◽  
Purnama Putra

Service quality is the level of excellence expected and control over that excellence is to fulfillcustomer desires. In the service industry such as Islamic banking, service has an important role ingenerating a sense of satisfaction for customers. Customer satisfaction is related to what is expressedby customers about their perceptions and expectations of the services obtained. Customer satisfactioncan also create long-term customer trust that makes customers loyal to the company. This study aimsto analyze the effect of service quality and corporate image on loyalty through customer satisfactionas an intervening variable at Bank BNI Syariah Bekasi Branch. The population used in this studyis Bank BNI Syariah Bekasi Branch. The sample in this study was taken based on the population ofcustomers who save at BNI Syariah at the Bekasi Branch Office as many as 100 respondents. Theanalysis technique in this study is path analysis, which aims to calculate the influence of one or moreindependent variables on other dependent variables. The results showed that the value of servicequality has a positive effect on customer satisfaction. Furthermore, company image has a positiveeffect on customer satisfaction. Furthermore, service quality and company image have a positive effecton customer satisfaction simultaneously. Then customer satisfaction affects customer loyalty.


Author(s):  
Mohamed Hendaus ◽  
Shabina Khan ◽  
Samar Osman ◽  
Yasser Alsamman ◽  
Tushar Khanna ◽  
...  

Author(s):  
Rizal Kurniansah

This study aims to determine the key components of tourism destinations Lakey-Hu’u, Sumbawa Island.It also examines the perceptions and expectations of tourists to the quality of the components, and describes the improvised program of the Lakey- Hu’u components.Data were collected through observation, interviews, and questionnaires which then analysed using theory component of the tourism product and the theory of perception.The results showed that the decisive component of tourism destinations Lakey-Hu’u include attractions, amenities, accessibility, ancillary, and community involvement.Based on the analysis of the Likert scale rating on the perceptions and expectations of the quality of tourism destinations Lakey-Hu’u component, the average rating was already good, improvisation program components that get listed on the main handling quadrant I, among others: a parking lot, a lifeguard, ding repair, the condition of transport modes to the location and completeness of the information through the Internet, travel agents, tour brochures or information.


Sign in / Sign up

Export Citation Format

Share Document