Analisis Kewiralembagaan Desa Wisata dalam Pengembangan Desa Wisata Kedang Ipil

Kedang Ipil officially became a Tourism Village in 2016. The main advantages are natural Waterfall and Cultural Arts. Readiness in the face of competition needs to be supported by such things as adequate infrastructure, good marketing, and, most importantly, institutional governance. The purpose of this study is to determine the institutional process, the relationship between actors and structures that occur in the development activities of Kedang Ipil Tourism Village. To describe institutional opportunities and arrange elements of tourism village institutional governance to be able and ready to face both local and global competitions. Based on the Institutional Entrepreneurial Task quadrant analysis, the Kedang Ipil Tourism village institution belongs in the third quadrant. The function and formation are already available, but they don't function properly. Tourism management that moves to social enterprises requires actors to be more innovative in organizing tourist destinations, starting from marketing, services, formulating tour packages, even creating new attractions so that existing institutions can run effectively and efficiently so it will affect to the residents’ welfare. Keywords: Institutional Entrepreneurship, Sustainability, Village Tourism

Partisipasi Masyarakat Lokal dalam Pengembangan Kawasan Wisata Geopark Batur di Kintamani Kabupaten Bangli

This study aims to examine the participation of local communities in the development of the Batur Geopark tourist area in Kintamani, Bangli Regency regarding the participation of local communities in the development of the Batur Geopark tourist area, the obstacles faced by local communities in the development of the Batur Geopark tourist area, and the efforts made by the Government in developing the tourist area Batur Geopark. In this study the data collected through interviews, observations, literature studies, documentation studies, and the Community then analyzed the data using qualitative descriptive data analysis techniques. The presentation of data analysis in this study was carried out qualitatively through verbal delivery with interpretative descriptive techniques. The results of this study indicate that in the development of the Batur Geopark tourist area there are still several obstacles faced in its development. The government's efforts in developing the Batur Geopark tourist area are: the formation of a tourism awareness group, tightening permits for facility construction, establishing a management agency, procuring tourism facilities, improving the road infrastructure, structuring material excavation at the foot of Mount Batur, holding promotions, and providing tourism training. The forms of community participation in the development of the Batur Geopark tourist area are: preserving the biodiversity of flora and fauna, building tourism facilities, developing the typical Kintamani major culinary, cultural preservation, taking jobs in the tourism sector, nature conservation, and the formation of security officers. Keywords: Community Participation, Tourism Development, Geopark

Dari Sejarah Menuju Pengembangan Pariwisata Berkelanjutan: Studi Kasus Kampung Wisata Pancer

Indonesia has made tourism as the leading sector in economy. This has prompted many regions to compete to develop their tourism potential, including Kota Serang - Banten by launching Kampung Wisata Pancer. Kampung Pancer is closely related to the history of the Karangantu Harbour area, which was an international port during the Banten Kingdom era. Not many studies have discussed about the development of sustainable tourism in the Banten region. This article aims to show the progress of tourism in Banten today. Its development has allowed tourism to stand on its own feet. This study is based on an overview of secondary sources and observations and personal interviews with several informants and tourism experts. The results of this study showed that the tourism development efforts in Kampung Wisata Pancer are not in accordance with the concept of sustainable tourism development. Keywords: Tourism Village, Community Based Tourism, Sustainable Tourism Development

Pengembangan Kawasan Kampung Pelangi Semarang: Persepsi dan Dukungan Masyarakat

This study attempts to make a little contribution to the sustainable development of tourism by examining the residents’ perceptions and support on the impact of the development of the Rainbow Village area as a tourist attraction in Semarang. Data were collected by means of a questionnaire. Based on 100 respondents surveyed, the findings show that the majority of respondents were male, aged between 36-45 years, were a native, who were born and lived in Wonosari village for more than 15 years. Overall, respondents viewed tourism positively and would support this development, because they consider the development of rainbow Village to contribute economically as well as socio-culture in Kampung Wonosari Semarang. They were generally in favor of development of rainbow Village that contributes economically and socio-culturally to Wonosari village. They were, however, slightly ambivalent to environmental impacts of tourism. Implications, policy recommendations and limitations of study are presented in the conclusion. Keywords: perception, support, residents, development, rainbow village

Perubahan Sosial Budaya Masyarakat di Sekitar Kawasan Wisata Pulo Cinta Eco Resort

A meeting between the local community and tourists will produce some social changes in the local community where tourist site is located. The present study describes forms of socio-cultural changes in the local communities since the formation of Pulo Cinta Eco Resort for four years. The purpose of the present study was to examine the forms of socio-cultural changes in Patoameme Village community after the development of Pulo Cinta Eco Resort. The research method was case study using descriptive approach. This was based on the issues, which were what the object was and how it was formed. The data collection used observation, in-depth interview, and document study. The data was analyzed by performing data reduction, display and conclusion drawing. The data validity was examined using data source triangulation technique. Based on the findings in the field, the socio-cultural changes were; 1) symbols, b) language, c) values and d) norms. Keywords: Social Cultural Changes, Develepoment of Tourist Areas, Local Community

Penerapan Empat Fungsi Manajemen Pada Pengelolaan Pariwisata Bahari Berkelanjutan di Desa Jungutbatu, Kecamatan Nusa Penida

Tourism activities in Nusa Penida have experienced a very rapid increase in recent years, mainly in Jungutbatu Village, which is the village where Nusa Penida tourism began around 1970. After the transition from the seaweed farming activities in recent years, now the community relies on the tourism sector. The rapid development of marine tourism and the importance of this to the economy of the community of Jungutbatu Village, requires its management be carried out properly and sustainably. The purposes of this study were to determine the management of marine tourism in Jungutbatu Village through the application of four management functions (Planning, Organizing, Actuating, and Controlling), and to analyze tourist perceptions on the application of sustainable tourism management in Jungutbatu Village. The research approach was descriptive qualitative and data collection methods were observation, interviews, questionnaires and literature study. The results of this study indicated that the management of marine tourism in the Jungutbatu Village was carried out by involving various parties such as the community, entrepreneurs, non-governmental organizations, and the government. The planning, organizing and actuating processes that involved and accommodated the interests of various parties built a sense of responsibility and awareness to participate in the controlling process. Good management led to a good perception of tourists who came to visit, which in turn affected satisfaction and then influenced loyalty to revisit or recommend the marine tourism area of Jungutbatu Village to others. Keywords: management, perception, sustainable tourism, marine protected areas

E-Service Quality Hotel Pangeran Pekanbaru Pada Website Traveloka

Hotel Pangeran Pekanbaru is a 4-star hotel in Pekanbaru City which uses several Online Travel Agent (OTA) companies as online reservation media, with one of the highest reservation comes from Traveloka. The purpose of this study is to assess the electronic quality service of Traveloka’s website as an online reservation media at Hotel Pangeran Pekanbaru. The six dimensions of e-service quality by Tsang et al. (2010) include: (1) Website Function; (2) Quality and Information Content; (3) Need Fulfillment and Responsiveness; (4) Safety and Security; (5) Appearance and Presentation; and (6) Customer Relationships are implemented as a measure of the quality of an OTA's electronic service. This research is a descriptive quantitative study using data collection methods of survey and online questionnaire as a research tool. Online questionnaires were distributed to 100 guests of Hotel Pangeran Pekanbaru who had made online reservations through the Traveloka website. The results of this study indicate that the respondents' perceptions of Traveloka website’s e-service quality as an online reservation media for Hotel Pangeran Pekanbaru were classified as "high" with an average score of 3.56. Although the overall value of e-service quality on the Traveloka website is classified as "high", at the e-service quality value from the respondent's profile perspective, there is a minority group of 1% who answered that the quality of electronic services was in the "medium" category. Keywords: electronic service quality, online travel agent, Traveloka, online reservation, online booking

Strategi Bisnis Primebiz Hotel Surabaya Menghadapi Pandemi Covid-19

The Covid-19 pandemic has a negative impact on the tourism and hospitality sector, one of which is PrimeBiz Hotel Surabaya (PHS). The lack of income for the hotel forces hotel management to think creatively and make the right decisions to maintain hotel operations. This study aims to describe the strategies that PHS has implemented during the Covid-19 pandemic. The research method was carried out qualitatively, the data were obtained through structured interviews with key informants from management, marketing experts, hospitality experts and PHS consumers. The conclusion of this study are; first, the Covid-19 pandemic makes PHS management have to weigh income and expenditure to be balanced. Second, the marketing strategy implemented by PHS is to maximize the use of social media for all employees. Third, the strategy carried out by PHS is to continue to implement a multitasking system, employees must be able to innovate and make adjustments to conditions that occur in the future. Keywords: business strategy, hotel, Covid-19

Pengaruh Electronic Word of Mouth (EWOM) Terhadap Brand Image, Trust dan Keputusan Berkunjung ke Kampung Tridi Malang

Electronic word of mouth (EWOM) is quite effective in increasing the decision to visit tourist destinations. Indirectly, electronic word of mouth has an important role in forming a brand image, so there is a need for a good brand image to increase trust so that tourist visits can increase. The purpose of this research are to (1) to analyze the effect of the Electronic Word of Mouth on brand image, trust and the decision to visit in Kampung Tridi Malang, (2) to analyze the influence of brand image on the decision to visit in Kampung Tridi Malang, and (3) to analyze the effect of trust on decisions. visited Kampung Tridi Malang. This study uses SEM (Structural Equation Modeling) analysis using the SmartPLS 3.0 student version software. The data collection instrument used a questionnaire with 100 respondents. The distribution of questionnaires was carried out by purposive sampling to domestic tourists. The results of this research indicate that 1) electronic word of mouth has a significant effect on brand image, (2) electronic word of mouth has a significant effect on trust, (3) electronic word of mouth has a significant effect on visiting decisions, (4) brand image has a significant effect on trust. decision to visit and (5) trust has a significant effect on the decision to visit 6) electronic word of mouth has a significant effect on the decision to visit through brand image 7) electronic word of mouth has a significant effect on the decision to visit through trust. The influence of EWOM on the decision to visit is quite strong so that it can be considered for the managers of Kampung Tridi Malang to further develop marketing using social media. Keywords: Electronic Word of Mouth, Brand Image, Trust, Visit Decision, Kampung Tridi Malang

Penempatan SDM Penyandang Disabilitas di Sektor Pariwisata

The existence of a negative stigma in society’s view for persons with disabilities makes them unable to show their optimal self-existence even though they competently have them. Not all industries or government agencies have implemented the rules whereby the agencies they manage should implement rules for employing persons with disabilities (the proportion is private sector 1 %, and government agencies 2%) referring to the rules mandated in Law no. 8 of 2016 concerning Persons with Disabilities. According to the perspective of Human Resources management, this is a challenge how the existence of persons with disabilities can get space without discrimination from all parties. The resultsof research showed that the inoptimal placement of human resources with disabilities occurred due to several factors, both from the person and the employer. The involvement of stakeholders has an important role in solving problems from associations, universities, communities and the government. Keywords: Disabilities, Human Resources, Tourism Sector, Employee Placement