scholarly journals If Development, Then Sustainability

2015 ◽  
Vol 3 (1) ◽  
pp. 27-39
Author(s):  
Péter Bóna
Keyword(s):  
Balanced Scorecard ◽  
Regression Models ◽  
Success Factors ◽  
Point Of View ◽  
Successful Operation ◽  
Processing Industry ◽  
Outstanding Achievement ◽  
The Balanced Scorecard ◽  
Sustainability Performance ◽  
Internal Development

Abstract The aim of this study is to explore how the effects of components belonging to the concept of strategic management system influence outstanding achievement and success in the processing industry in Hungary as well as the sustainability success component within that. In order to do that, the study defines the factors having an influence. Thereafter, it explains the successful operation of companies with the help of factors emerging via path analysis using regression models. It uses the balanced scorecard as a tool for success criteria describing success. This is a non-market aspect that has an impact on the whole system, making it of crucial importance. Via the exploration of effects, it can be shown the deliberate use of those factors that generate outstanding results and success from the point of view of sustainability, and thus internal development, customer appreciation, and financial success. By taking the results of the research into consideration, it will also be revealed that success factors in the processing industry in Hungary have the most direct and the largest impact on outstanding sustainability performance.

scholarly journals Analisis Kinerja Koperasi Unit Desa Menggunakan Balanced Scorecard

2020 ◽  
Vol 16 (2) ◽  
pp. 113-128
Author(s):  
Jatmiko Wahyudi ◽  
Siti Qorrotu Aini
Keyword(s):  
Balanced Scorecard ◽  
Secondary Data ◽  
Point Of View ◽  
Primary Data ◽  
Fiscal Year ◽  
Well Performance ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
Learning Development

ENGLISHThis study aims to analyze the performance of a village unit cooperative (KUD) as a business entity using the balanced scorecard instrument. The research was conducted in July 2020 with KUD Bahagia, one of rural cooperatives in Pati Regency, as research object. This research used a quantitative and qualitative approach (mix method). Primary data were obtained by interviewing KUD administrators and field observations, while secondary data were derived from the annual report of the KUD Bahagia in 2020 fiscal year. Data were analyzed using a balanced scorecard to determine the performance of KUD from four perspectives namely financial perspective, customer perspective, internal business process perspective, and learning development perspective. The results showed that from balanced scorecard point of view, in general KUD Bahagia showed well performance. Few indicators show lower performance and the management of KUD Bahagia should pay attention for the indicators.The number of KUD members tends to decrease and the use of information technology in managing administration and running a business need to be boosted. INDONESIAPenelitian ini bertujuan untuk menganalisis kinerja badan usaha berbentuk Koperasi Unit Desa (KUD) dengan menggunakan instrumen balanced scorecard. Penelitian dilaksanakan pada bulan Juli 2020 dengan objek penelitian KUD Bahagia di Kabupaten Pati. Penelitian menggunakan pendekatan kuantitatif dan kualitatif secara bersama (mix method). Data primer diperoleh dengan cara wawancara dengan pengurus KUD dan observasi lapangan sedangkan data sekunder diperoleh dari laporan rapat anggota tahunan Koperasi Unit Desa (KUD) Bahagia Tahun 2020. Data dianalisis dengan menggunakan balanced scorecard untuk mengetahui kinerja KUD dari perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan. Hasil penelitian menunjukan bahwa ditinjau dari analisis balanced scorecard, Koperasi Unit Desa (KUD) Bahagia secara umum menunjukkan kinerja yang baik. Beberapa indikator kinerja yang perlu mendapat perhatian dari pengelola KUD Bahagia adalah penurunan jumlah anggota KUD dan masih perlu dioptimalkan penggunaan teknologi informasi dalam mengelola administrasi maupun menjalankan usaha.

scholarly journals The Possibility of Determining the Level of Performance in the Faculty of Education at Kuwait University Using the ‘Balanced Scorecard’ from the Perspective of Faculty Members

2017 ◽  
Vol 11 (3) ◽  
pp. 527
Author(s):  
Sultan G. Aldaihani
Keyword(s):  
Balanced Scorecard ◽  
Financial Management ◽  
Poor Performance ◽  
College Of Education ◽  
Point Of View ◽  
Faculty Members ◽  
Kuwait University ◽  
The Balanced Scorecard ◽  
Action Strategies ◽  
Faculty Of Education

This study aimed to identify the possibility of determining the level of performance in the Faculty of Education at Kuwait University using the ‘Balanced Scorecard’ from the point of view of faculty members. The study used the descriptive methodology through a tool which was applied to (98) faculty members in the College of Education at Kuwait University. The results showed that the ‘vision and action strategies’ have obtained an average performance, while the rest of the dimensions were of poor performance. There were statistically significant differences due to educational degree in favor of professors, and years of experience in favor of 21 years and above. The level of performance about the vision and action strategies can be predicted in the College of Education based on the level of performance using the ‘Balanced Scorecard’. The effect of the domain ‘the internal operations’ was statistically insignificant and was less influential on the ‘vision and action strategies’; while ‘the financial management’ was the highest in impact. In conclusion, the study proposed some important recommendations and suggestions.

Proposing a strategy map for coastal urban project success using the balanced scorecard method

2020 ◽  
Vol 27 (10) ◽  
pp. 2993-3030
Author(s):  
Truc Thi-Minh Huynh ◽  
Chau Ngoc Dang ◽  
Long Le-Hoai ◽  
Anh-Duc Pham ◽  
Truong Duy Nguyen
Keyword(s):  
Balanced Scorecard ◽  
Success Factors ◽  
Project Success ◽  
Principal Component ◽  
Asia Pacific ◽  
Content Type ◽  
The Balanced Scorecard ◽  
Strategy Map ◽  
Urban Project ◽  
Social And Environmental Performance

PurposeThis study aims to develop a strategic framework for the success of coastal urban projects in Vietnam, which is one of the Asia Pacific countries significantly affected by climate change.Design/methodology/approachA questionnaire was used to collect data from practitioners in Vietnam. Principal component analysis (PCA) technique was used to identify critical success factors (CSFs) of coastal urban projects. A strategy map for the success of coastal urban projects was also proposed using the balanced scorecard (BSC) method.FindingsThis study identified 41 project success factors that could contribute to project success, and thence, extracted 11 CSFs for coastal urban projects using the PCA technique. In addition, 11 key performance indicators (KPIs) for coastal urban projects were listed and their linking with project success factors and CSFs was explored. Furthermore, a strategy map for the success of coastal urban projects was proposed using the BSC method. The strategy map included five perspectives: learning and growth, internal processes, social and environmental performance, financial performance, and stakeholders' satisfaction.Originality/valueThis study identified 11 CSFs for coastal urban projects and proposed a strategy map for the success of coastal urban projects.

scholarly journals DEA-BSC and Diamond Performance to Support Museum Management

Mathematics ◽  
2020 ◽  
Vol 8 (9) ◽  
pp. 1402
Author(s):  
Antonella Basso ◽  
Stefania Funari
Keyword(s):  
Balanced Scorecard ◽  
Multiple Input Multiple Output ◽  
Management Control ◽  
Point Of View ◽  
Weight Restrictions ◽  
Present Contribution ◽  
The Balanced Scorecard ◽  
Input Multiple Output ◽  
Dea Models ◽  
Organisation Management

In the present paper, we propose some models for the computation of an overall indicator which measures the performance of a set of museums from a multidimensional point of view. One of the most used methodologies that provide a multiple input–multiple output performance score is Data Envelopment Analysis (DEA), which in recent years has also been applied to museums. Recently, the literature on museums performance has proposed a model that combines DEA with the Balanced Scorecard (BSC) approach, which is used in the management control of organisations and focuses on a multidimensional framework based on four different dimensions of the organisation management. In the present contribution, we propose a two-stage DEA-BSC model which adopts more plain DEA models without weight restrictions and can be better understood by museums’ managers. In addition, in order to overcome the drawback of the low discriminatory power shown by this model when applied to a few museums, we propose some alternative ways to compute the overall performance at the second stage. One indicator computes the area of a special geometric representation of the efficiency scores obtained at the first stage for the four BSC perspectives and for this reason is named diamond efficiency. Finally, the models proposed are applied to the set of municipal museums of Venice.

Strategic scenario analysis combining dynamic balanced scorecards and statistics

2019 ◽  
Vol 69 (9) ◽  
pp. 1881-1902
Author(s):  
Enrico Supino ◽  
Federico Barnabè ◽  
Maria Cleofe Giorgino ◽  
Cristiano Busco
Keyword(s):  
Scenario Analysis ◽  
Balanced Scorecard ◽  
Success Factors ◽  
Implementation Process ◽  
Strategy Formulation ◽  
Content Type ◽  
Research Perspective ◽  
The Balanced Scorecard ◽  
Balanced Scorecards ◽  
Model Reliability

Purpose The purpose of this paper is to explore the way in which system dynamics (SD) can enhance some key success factors of the balanced scorecard (BSC) model and support decision-makers, specifically in analyzing and evaluating the results of hypothetical scenarios. Moreover, the paper aims to emphasize the role played by statistics not only in validating the SD-based BSC, but also in increasing managers’ confidence in the model reliability. Design/methodology/approach The paper presents a case study, developed according to an action research perspective, in which a three-step approach to the BSC implementation was followed. Specifically, the first step requires the development and implementation of a “traditional” BSC, which is refined and transformed into a simulation SD model in the second step. Last, the SD-based BSC is combined with statistics to develop policy making and scenario analysis. Findings The integration of BSC and SD modeling enables the development of a comprehensive approach to strategy formulation and implementation and, more importantly, provides a more reliable basis upon which to build and test sound cause-and-effect relationships, within a specific BSC. This paper exemplifies how an SD-based BSC can be used – and perceived reliable – to evaluate different scenarios and mutually exclusive policy effects in a multidimensional approach. In particular, this study illustrates how to forecast and depict trends for financial and non-financial indicators over the simulation period, with reference to three different scenarios. Originality/value This paper contributes to the ongoing debate on the BSC by exploring whether a combination of SD and statistics may enhance the BSC system’s advantages and facilitate its implementation process and use for decision-making and scenario analysis.

scholarly journals Measuring Business Performance: Emerging Perspectives Of The Balanced Scorecard

2011 ◽  
Vol 2 (5) ◽  
Author(s):  
Robert McGinty
Keyword(s):  
Balanced Scorecard ◽  
Business Performance ◽  
Critical Success Factors ◽  
Success Factors ◽  
Financial Information ◽  
Font Size ◽  
Bottom Line ◽  
The Balanced Scorecard ◽  
Ski Resorts ◽  
Critical Success

<p class="MsoBodyText" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="font-size: 10pt;"><span style="font-family: Times New Roman;">Benchmarking business performance over time is an emerging managerial capability that is used for continuous improvement of existing value adding activities and processes that become leading indicators of strategic success.<span style="mso-spacerun: yes;">&nbsp; </span>To achieve this success, corporations first define success, and then they decide how to get there from where they are presently.<span style="mso-spacerun: yes;">&nbsp; </span>Financial information has long been the language of business with accountants adding up the numbers and defining success in bottom-line figures.<span style="mso-spacerun: yes;">&nbsp; </span>What have been missing are the non-financial elements of business enterprises, elements that can be quantified and linked to the bottom line as predictors of financial success. This paper utilizes Kaplan &amp; Norton&rsquo;s Balanced Scorecard (BSC) and an extensive pilot study of ski resorts to explore an awareness of using non-financial information as a supplement to financial information in explaining overall strategic performance in one segment of the tourism industry. </span></span></p><p class="MsoBodyText" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="font-size: 10pt;"><span style="font-family: Times New Roman;">&nbsp;</span></span></p><p class="MsoBodyText" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="font-size: 10pt;"><span style="font-family: Times New Roman;">Leading and lagging indicators of a non-financial nature were used in the study to help focus on the strategic and operational management practices at selected ski resorts in Colorado, Montana, Canada, and the Pacific Northwest.<span style="mso-spacerun: yes;">&nbsp; </span>A list of potential critical success factors and non-critical success factors that help build value and best business practices for ski resort management, were identified through written and oral interview survey techniques following a combination Delphi &amp; Nominal Group Techniques.<span style="mso-spacerun: yes;">&nbsp; </span>Previous work on the balanced scorecard by Kaplan and Norton aided in the identification and description of indicators within each of four balanced perspectives.<span style="mso-spacerun: yes;">&nbsp; </span>Recognition of the intuitive elements of non-financial measures represents a departure from prevalent theory that favors the more traditional financial perspective.</span></span></p>

scholarly journals The Application of Total Quality Management Using a Balanced Scorecard from the Point of View of the Faculty and Administrative Staff at the Faculty of Politics and Economics, Suez University.

2019 ◽  
Vol 2 (2) ◽  
pp. 111-127
Author(s):  
Aly Osman ◽  
Abeer Kabeel ◽  
Sahar Essa ◽  
Ahmad Abd Elhaleem ◽  
Mai Abd Elsmed
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Balanced Scorecard ◽  
Point Of View ◽  
Faculty Members ◽  
Administrative Staff ◽  
Total Quality ◽  
Administrative Services ◽  
The Balanced Scorecard ◽  
The University

The aim of this research is to determine the extent to which Total Quality Management can be applied using a balanced scorecard according to the balanced scorecard dimensions from the perspective of the faculty and administrative staff at the Faculty of Politics and Economics, Suez University. To achieve this aim, the researchers used a descriptive research methodology based on the questionnaire for a sample of (33) faculty members, and the administrative staff at the Faculty of Politics and Economics, Suez University. Some faculties in Egyptian universities find it difficult to measure the effectiveness and efficiency of educational and administrative services performance which were provided to clients as well as the difficulty of measuring the outputs of these services, so Balanced Scorecard is the best tool for evaluating and measuring the performance of these services and outputs. The results of the study showed a statistically significant effect of the use of balanced scorecard dimensions (financial, internal processes, clients, and growth and learning indicators). One of the most important results of the research was that there is a clear variation in the level of awareness of the components of the use of balanced scorecard indicators in the application of total quality management, which reflects the importance of using the balanced scorecard in evaluating the university performance in light of the philosophy and mission of the university. The clients dimension is the most important dimension for it’s directly reflects on the satisfaction of clients from the provided service, and the financial perspective can be achieved by develop programs and academic services to increase the variety of revenues for the development of academic and administrative performance through the support of innovations and creative activities of scientific and professional efficiency of students, faculty members and administrators with the consolidation of a culture of technological knowledge of developments in the global academic arena.

scholarly journals SUCCESS FACTORS FOR TAIWANESE CONTRACTORS COLLABORATING WITH LOCAL CHINESE CONTRACTORS IN CONSTRUCTION PROJECTS

2016 ◽  
Vol 17 (6) ◽  
pp. 1007-1021 ◽  
Author(s):  
Chih-Han KAO ◽  
Cheng-Han HUANG ◽  
Mark Shu-Chien HSU ◽  
I-Hung TSAI
Keyword(s):  
Balanced Scorecard ◽  
Construction Projects ◽  
Success Factors ◽  
Trade Agreement ◽  
International Markets ◽  
Foreign Markets ◽  
Analytic Hierarchy ◽  
The Balanced Scorecard ◽  
Construction Firms ◽  
The Taiwan Strait

Regional trade cooperation has become an important component of construction industry due to the Free Trade Agreement. This segment of the market presents many challenges for construction firms. Establishing suitable international partnering relations is an effective strategy for adapting to the additional unpredictability of international markets. This research integrates the Balanced Scorecard system with Fuzzy Analytic Hierarchy Process for comprehensive and quantitative evaluation of the relevant bilateral cooperation. Commercial cooperation across the Taiwan Strait is selected as a case study for determining the evaluating methodology. After examining data from Chinese firms, 12 factors for partner selection are identified. The factors are compared with practical conditions of worldwide and local markets to establish their viability. The methodology provides a framework for evaluating potential partners when attempting to enter foreign markets. Additionally, it identifies critical factors for developing optimal market entrance strategies, contracts, and risk management; results can also be golcally (globally and locally) tailored to promote the efficiency of international cooperation.

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