scholarly journals The Possibility of Determining the Level of Performance in the Faculty of Education at Kuwait University Using the ‘Balanced Scorecard’ from the Perspective of Faculty Members

2017 ◽  
Vol 11 (3) ◽  
pp. 527
Author(s):  
Sultan G. Aldaihani
Keyword(s):  
Balanced Scorecard ◽  
Financial Management ◽  
Poor Performance ◽  
College Of Education ◽  
Point Of View ◽  
Faculty Members ◽  
Kuwait University ◽  
The Balanced Scorecard ◽  
Action Strategies ◽  
Faculty Of Education

This study aimed to identify the possibility of determining the level of performance in the Faculty of Education at Kuwait University using the ‘Balanced Scorecard’ from the point of view of faculty members. The study used the descriptive methodology through a tool which was applied to (98) faculty members in the College of Education at Kuwait University. The results showed that the ‘vision and action strategies’ have obtained an average performance, while the rest of the dimensions were of poor performance. There were statistically significant differences due to educational degree in favor of professors, and years of experience in favor of 21 years and above. The level of performance about the vision and action strategies can be predicted in the College of Education based on the level of performance using the ‘Balanced Scorecard’. The effect of the domain ‘the internal operations’ was statistically insignificant and was less influential on the ‘vision and action strategies’; while ‘the financial management’ was the highest in impact. In conclusion, the study proposed some important recommendations and suggestions.

scholarly journals The Application of Total Quality Management Using a Balanced Scorecard from the Point of View of the Faculty and Administrative Staff at the Faculty of Politics and Economics, Suez University.

2019 ◽  
Vol 2 (2) ◽  
pp. 111-127
Author(s):  
Aly Osman ◽  
Abeer Kabeel ◽  
Sahar Essa ◽  
Ahmad Abd Elhaleem ◽  
Mai Abd Elsmed
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Balanced Scorecard ◽  
Point Of View ◽  
Faculty Members ◽  
Administrative Staff ◽  
Total Quality ◽  
Administrative Services ◽  
The Balanced Scorecard ◽  
The University

The aim of this research is to determine the extent to which Total Quality Management can be applied using a balanced scorecard according to the balanced scorecard dimensions from the perspective of the faculty and administrative staff at the Faculty of Politics and Economics, Suez University. To achieve this aim, the researchers used a descriptive research methodology based on the questionnaire for a sample of (33) faculty members, and the administrative staff at the Faculty of Politics and Economics, Suez University. Some faculties in Egyptian universities find it difficult to measure the effectiveness and efficiency of educational and administrative services performance which were provided to clients as well as the difficulty of measuring the outputs of these services, so Balanced Scorecard is the best tool for evaluating and measuring the performance of these services and outputs. The results of the study showed a statistically significant effect of the use of balanced scorecard dimensions (financial, internal processes, clients, and growth and learning indicators). One of the most important results of the research was that there is a clear variation in the level of awareness of the components of the use of balanced scorecard indicators in the application of total quality management, which reflects the importance of using the balanced scorecard in evaluating the university performance in light of the philosophy and mission of the university. The clients dimension is the most important dimension for it’s directly reflects on the satisfaction of clients from the provided service, and the financial perspective can be achieved by develop programs and academic services to increase the variety of revenues for the development of academic and administrative performance through the support of innovations and creative activities of scientific and professional efficiency of students, faculty members and administrators with the consolidation of a culture of technological knowledge of developments in the global academic arena.

scholarly journals The extent of inclusion of the cultural side in the program of preparing the computer teacher at the College of Education in Jubail for the life skills from the point of view of the faculty members

2017 ◽  
Vol 1 (11) ◽  
Author(s):  
Sawsan bint Ali Al Ghamdi
Keyword(s):  
Social Skills ◽  
Problem Solving ◽  
Communication Skills ◽  
Life Skills ◽  
College Of Education ◽  
Point Of View ◽  
Faculty Members ◽  
Cultural Aspect ◽  
Effective Manner ◽  
Faculty Of Education

The study aimed to identify the extent to which the cultural aspect in the program of preparing the computer teacher in the College of Education in Jubail for the life skills from the point of view of the faculty members. The descriptive method was used and the researcher prepared the questionnaire tool which consisted of four axes of life skills: skills Interpersonal skills, communication skills, social skills, thinking skills and problem solving. (34) subjects. The study population consisted of members of the faculty of general and supporting subjects at the College of Education in Jubail. The sample included (15) faculty members. The results showed that the cultural side in the program of preparing the computer teacher in the Faculty of Education in Jubail includes all the life skills in a very large degree from the point of view of the faculty members. The communication skills came first, then the social skills, then the personal skills and finally the skills of thinking and problem solving. The study recommended benefiting from the experience of the Faculty of Education in Jubail in incorporating the life skills of the cultural aspect in the computer department and transferring them to the educational institutions and universities by integrating the life skills in the curricula and the diversification of teaching methods and student activities in an effective manner to meet the requirements of the age.

Adaptation of the balanced scorecard model to measure performance of the departments at Dr Zainoel Abidin Regional General Hospital, Banda Aceh

2020 ◽  
Vol 15 (2) ◽  
pp. 365-379
Author(s):  
Ashiva Martunis ◽  
Ritha Dalimunthe ◽  
Khaira Amalia ◽  
Juanita Juanita ◽  
Hendra Syahputra ◽  
...  
Keyword(s):  
Performance Appraisal ◽  
General Hospital ◽  
Balanced Scorecard ◽  
Financial Management ◽  
Content Type ◽  
The Balanced Scorecard ◽  
Business Plans ◽  
And Performance ◽  
And Training ◽  
Banda Aceh

Purpose This paper aims to determine the performance of the departments at Dr Zainoel Abidin Regional General Hospital, Banda Aceh, Indonesia, in 2016, based on the targets and realization of their work programs using balanced scorecard. Design/methodology/approach This study adopted qualitative and quantitative approaches. Findings The overall results of the performance appraisal using the balanced scorecard approach seen from the financial, internal business, customer and training and learning perspectives are good. Dr Zainoel Abidin Regional General Hospital has provided good services, and performance of its departments have generated the expected outcome, realized by the Hospital. Originality/value The novelty of the present study lies in its research model, where human resources (transformational leadership, organizational commitment and resource uniqueness) and financial management (business plans, budget and performance).

scholarly journals Analisis Kinerja Koperasi Unit Desa Menggunakan Balanced Scorecard

2020 ◽  
Vol 16 (2) ◽  
pp. 113-128
Author(s):  
Jatmiko Wahyudi ◽  
Siti Qorrotu Aini
Keyword(s):  
Balanced Scorecard ◽  
Secondary Data ◽  
Point Of View ◽  
Primary Data ◽  
Fiscal Year ◽  
Well Performance ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
Learning Development

ENGLISHThis study aims to analyze the performance of a village unit cooperative (KUD) as a business entity using the balanced scorecard instrument. The research was conducted in July 2020 with KUD Bahagia, one of rural cooperatives in Pati Regency, as research object. This research used a quantitative and qualitative approach (mix method). Primary data were obtained by interviewing KUD administrators and field observations, while secondary data were derived from the annual report of the KUD Bahagia in 2020 fiscal year. Data were analyzed using a balanced scorecard to determine the performance of KUD from four perspectives namely financial perspective, customer perspective, internal business process perspective, and learning development perspective. The results showed that from balanced scorecard point of view, in general KUD Bahagia showed well performance. Few indicators show lower performance and the management of KUD Bahagia should pay attention for the indicators.The number of KUD members tends to decrease and the use of information technology in managing administration and running a business need to be boosted. INDONESIAPenelitian ini bertujuan untuk menganalisis kinerja badan usaha berbentuk Koperasi Unit Desa (KUD) dengan menggunakan instrumen balanced scorecard. Penelitian dilaksanakan pada bulan Juli 2020 dengan objek penelitian KUD Bahagia di Kabupaten Pati. Penelitian menggunakan pendekatan kuantitatif dan kualitatif secara bersama (mix method). Data primer diperoleh dengan cara wawancara dengan pengurus KUD dan observasi lapangan sedangkan data sekunder diperoleh dari laporan rapat anggota tahunan Koperasi Unit Desa (KUD) Bahagia Tahun 2020. Data dianalisis dengan menggunakan balanced scorecard untuk mengetahui kinerja KUD dari perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan. Hasil penelitian menunjukan bahwa ditinjau dari analisis balanced scorecard, Koperasi Unit Desa (KUD) Bahagia secara umum menunjukkan kinerja yang baik. Beberapa indikator kinerja yang perlu mendapat perhatian dari pengelola KUD Bahagia adalah penurunan jumlah anggota KUD dan masih perlu dioptimalkan penggunaan teknologi informasi dalam mengelola administrasi maupun menjalankan usaha.

scholarly journals The Level of Applying the “NCATE” Standards in the Faculty of Education, University of Khartoum from the Point of View of Faculty Members

2020 ◽  
Vol 12 (42) ◽  
pp. 57-86
Author(s):  
Saifaldin Idris Onia ◽  
◽  
Adil Mohammed Dafallah ◽  
Fadlalmawla Abdulradi Alshaikh ◽  
◽  
...  
Keyword(s):  
Point Of View ◽  
Faculty Members ◽  
Faculty Of Education

scholarly journals If Development, Then Sustainability

2015 ◽  
Vol 3 (1) ◽  
pp. 27-39
Author(s):  
Péter Bóna
Keyword(s):  
Balanced Scorecard ◽  
Regression Models ◽  
Success Factors ◽  
Point Of View ◽  
Successful Operation ◽  
Processing Industry ◽  
Outstanding Achievement ◽  
The Balanced Scorecard ◽  
Sustainability Performance ◽  
Internal Development

Abstract The aim of this study is to explore how the effects of components belonging to the concept of strategic management system influence outstanding achievement and success in the processing industry in Hungary as well as the sustainability success component within that. In order to do that, the study defines the factors having an influence. Thereafter, it explains the successful operation of companies with the help of factors emerging via path analysis using regression models. It uses the balanced scorecard as a tool for success criteria describing success. This is a non-market aspect that has an impact on the whole system, making it of crucial importance. Via the exploration of effects, it can be shown the deliberate use of those factors that generate outstanding results and success from the point of view of sustainability, and thus internal development, customer appreciation, and financial success. By taking the results of the research into consideration, it will also be revealed that success factors in the processing industry in Hungary have the most direct and the largest impact on outstanding sustainability performance.

scholarly journals Balanced scorecard implementation in higher education: An Emirati perspective

2018 ◽  
Vol 15 (3-1) ◽  
pp. 205-216
Author(s):  
Kaïs Lassoued
Keyword(s):  
Higher Education ◽  
Strategic Planning ◽  
Performance Management ◽  
Balanced Scorecard ◽  
Swot Analysis ◽  
Poor Performance ◽  
Evaluation Tool ◽  
The Balanced Scorecard ◽  
College Of Business

Considering the lack of research focusing on the use of the Balanced Scorecard (BSC) as performance evaluation tool in Emirati higher education institutions, the main purpose of the study is to present a basis for a more general BSC model helping higher education managers in UAE environment for evaluating and managing the performance of their institutions. This paper is based on the case study as a research method. However, the relevance of this case study lies in the use of a joint approach combining SWOT analysis and BSC and generating an integrated strategic management system. The study comes up with a strategic evaluation plan considering the 4 BSC perspectives and designs the strategy map for it in the case of the Emirates College of Business. In this research, the traditional customer perspective of Kaplan and Norton is replaced by the students and stakeholders perspective. It is found that there is a limitation in the effective strategic problem that leads to the recruitment and placement issues, increased costs, student retention, lack of partnerships, a decrease in annual growth of income and poor performance management that can be managed through effective strategic planning. The study also reflects that there is a range of opportunities that can be exploited using the strengths in order to achieve the goals. The outcomes of this study case can be employed in the strategic planning of ECB and all other Emirati business institutions can be inspired.

scholarly journals DEA-BSC and Diamond Performance to Support Museum Management

Mathematics ◽  
2020 ◽  
Vol 8 (9) ◽  
pp. 1402
Author(s):  
Antonella Basso ◽  
Stefania Funari
Keyword(s):  
Balanced Scorecard ◽  
Multiple Input Multiple Output ◽  
Management Control ◽  
Point Of View ◽  
Weight Restrictions ◽  
Present Contribution ◽  
The Balanced Scorecard ◽  
Input Multiple Output ◽  
Dea Models ◽  
Organisation Management

In the present paper, we propose some models for the computation of an overall indicator which measures the performance of a set of museums from a multidimensional point of view. One of the most used methodologies that provide a multiple input–multiple output performance score is Data Envelopment Analysis (DEA), which in recent years has also been applied to museums. Recently, the literature on museums performance has proposed a model that combines DEA with the Balanced Scorecard (BSC) approach, which is used in the management control of organisations and focuses on a multidimensional framework based on four different dimensions of the organisation management. In the present contribution, we propose a two-stage DEA-BSC model which adopts more plain DEA models without weight restrictions and can be better understood by museums’ managers. In addition, in order to overcome the drawback of the low discriminatory power shown by this model when applied to a few museums, we propose some alternative ways to compute the overall performance at the second stage. One indicator computes the area of a special geometric representation of the efficiency scores obtained at the first stage for the four BSC perspectives and for this reason is named diamond efficiency. Finally, the models proposed are applied to the set of municipal museums of Venice.

scholarly journals Kajian Kinerja Sistem Polder sebagai Model Pengembangan Drainase Kota Semarang Bagian Bawah dengan Balanced Scorecard

2016 ◽  
Vol 22 (1) ◽  
pp. 43
Author(s):  
Hari Nugroho ◽  
Dwi Kurniani ◽  
Mega Asiska ◽  
Nuraini Nuraini
Keyword(s):  
Balanced Scorecard ◽  
Financial Management ◽  
Flood Control ◽  
System Development ◽  
Learning And Development ◽  
Integrated Water Management ◽  
Water Management System ◽  
Governing Body ◽  
The Balanced Scorecard ◽  
Under Construction

One of the technological flood control and rob in the big cities is the polder system that include drainage systems , retention ponds, levees that surround the area, as well as the pump and / floodgates, as the area of integrated water management system. Likewise, as the coastal city of Semarang in Indonesia has built some of the polder which has been in operation or under construction. To assess the success of the polder management, necessary for a study to determine the performance of the system in controlling the flood in Semarang. Assessment of performance of the system as a whole polder in this study used the concept of the Balanced Scorecard (BSC). The results of this study demonstrate the performance of the polder in Semarang is an ideal: Polder Tanah Mas (73.81 / 100), then Polder Banger (67.21 / 100), Polder Kali Semarang (58.70/100) and the Polder Tawang (58.65/100). The performance of the Polder system above can not be separated from the existence of an independent governing body and had been prepared much earlier. So the presence of the governing body needs to be prepared in the polder system development. To improve performance, the polder-existing polder in Semarang needs to be improved its performance by improving the performance indicators is still less based on this research primarily on indicators: financial, management agencies and learning and development.

scholarly journals PENERAPAN BALANCED SCORECARD SEBAGAI TOLOK UKUR PENGUKURAN KINERJA

2019 ◽  
Vol 4 (2) ◽  
pp. 571
Author(s):  
Kusnadi Yudha Wiguna ◽  
Riswati Wati ◽  
Yayuk Marliza
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Business Processes ◽  
Descriptive Analysis ◽  
Poor Performance ◽  
Primary Data ◽  
Hospital Data ◽  
The Balanced Scorecard ◽  
Mother And Child ◽  
Child Hospital

The purpose of this study was to determine the performance of the Dwi Sari Lubuklinggau Mother and Child Hospital measured using the Balanced Scorecard. This research is a qualitative descriptive study. The operational variable of this research is performance measurement with four perspective indicators in the balanced scorecard namely financial perspective, customer perspective, internal business process perspective, learning and growth perspective. Data sources used in this study are primary data obtained from questionnaire results for patients and hospital employees and interviews. Secondary data is in the form of hospital profiles and financial data and hospital data. The data analysis technique used is descriptive analysis. The results showed that Dwi Sari Lubuklinggau's Mother and Child Hospital so far in measuring financial performance is only based on financial reports by looking at revenue growth and has not yet implemented performance measurement with a balanced scorecard. The application of the balanced scorecard to the Dwi Sari Lubuklinggau Mother and Child Hospital using four perspectives on average shows good performance, there are only a few indicators of performance measurement on the customer's perspective and the perspective of internal business processes that show poor performance.

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