DIFFERENT EXTERNAL INFORMATION SOURCES AT PHYSICAL STORES AND THE INFLUENCE ON THE CUSTOMER BUYING DECISION PROCESS

2018 ◽  
Vol 2018 ◽  
pp. 1058-1058
Author(s):  
Andreas Kessenbrock ◽  
◽  
Gerrit Cziehso
Keyword(s):  
Decision Process ◽  
Information Sources ◽  
External Information

scholarly journals Fontes de informação utilizadas por executivos

2004 ◽  
Vol 1 (2) ◽  
pp. 18 ◽  
Author(s):  
Silas Marques de Oliveira
Keyword(s):  
Information Systems ◽  
Decision Process ◽  
Information Sources ◽  
External Information ◽  
Documented Information ◽  
Organizational Information ◽  
Role Of Information

O trabalho discute o papel dos sistemas de informação nas empresas, e apresenta as fontes de informação internas e externas mais utilizadas na opinião de 45 gerentes de SI que participaram de um estudo de campo. O estudo apresentado se insere no contexto da informação empresarial e tem como objetivo principal discutir o papel dos sistemas de informação no processo decisório dos executivos, levando em consideração as fontes informacionais externas e internas utilizadas pelos mesmos. Um estudo utilizando questionário realizado entre 45 gerentes de SI de empresas brasileiras revelou que maioria dos sujeitos preferem, com relação a fontes externas, informações oriundas de pessoas em detrimento de informações documentadas formalmente, coincidindo com as fontes internas de maior preferência. Mais da metade, indicaram que consultam seus colegas gerentes de outras áreas da organização para obter informações, indicaram consultar os executivos superiores os subordinados. Fontes de informações documentais eram consultadas por menos da metade dos gerentes de S.I. O estudo conclui que é provável que os gerentes de SI desconheçam o potencial das fontes de informação bem como não possuam instrução adequada para acessá-las ou utilizá-las de forma eficiente Abstract The study inserts in the context of organizational information, and its main objective is to discuss the role of information systems in the executive’s decision process, considering internal and external information sources used by executives. A study using questionnaires applied to 45 SI managers of Brazilian organizations revealed that most of the subjects prefer external information originated from people in detriment of documented information, coinciding with the preference for information originated internally. More than half of the subjects indicated that they sought information from colleagues of other departments of the company, consulted their superiors, and their subordinates. Documented information sources were consulted by less than half of the S.I. managers studied. The study concludes that it is probable that S.I managers do not know the potential of the information sources and do not have adequate instruction to access and use these sources effectively.

The role of travel experience and gender on travel information source selection

2017 ◽  
Vol 8 (2) ◽  
pp. 296-310 ◽  
Author(s):  
Bahar Yasin ◽  
Fakhri Baghirov ◽  
Ye Zhang
Keyword(s):  
Information Sources ◽  
Information Source ◽  
Distribution Area ◽  
External Information ◽  
Content Type ◽  
Travel Information ◽  
Travel Agents ◽  
Travel Experience ◽  
Internal Information ◽  
And Gender

Purpose This paper aims to identify the most popular travel information sources used among tourists and investigates how travel information selection differs across travel experience and gender. Design/methodology/approach This study used convenient and quota sampling strategy, questionnaires were distributed to 270 respondents at Sultanahmet and Grand Bazaar areas. A screening question was used to classify respondents. Findings First, past travel experience, travel agent, travel websites and hotel websites are generally the most frequently used travel information sources in destination selection due to conveniences and reliability. Second, first-timers prefer to use external information sources such as Facebook, guidebooks, travel agents and newspapers to gather information about destinations, whereas repeat visitors prefer to use internal information sources such as friends’ suggestions and past travel experience. Lastly, female visitors rely more on internal information sources such as friends’ suggestions and past travel experience. However, males prefer to use external information sources like Facebook, television, blog, travel agents, newspaper and guidebooks in choosing Turkey as a destination. Research limitations/implications Because factors studied, travel information sources selected, number of respondents and questionnaire distribution area are limited, future studies can expand to a bigger area so more respondents could get more reliable results. Practical implications This paper could help tourism industries understand searching behaviours among different types of tourists better to promote businesses in convenient sources and reach target customers easily. Originality/value This paper fulfils an identified need to study how travel information searching behaviours differ among tourists.

Communication and Documentation on Parliamentary Websites

2012 ◽  
pp. 60-81
Author(s):  
Enrico Seta
Keyword(s):  
Domain Knowledge ◽  
Information Sources ◽  
External Information ◽  
Shared Services ◽  
Innovative Methods ◽  
Research Activities ◽  
Management Of Resources ◽  
Transformational Government ◽  
Institutional Communication ◽  
Chamber Of Deputies

This chapter describes a new section of the parliamentary website of the Italian Chamber of Deputies launched in November 2009 “Temi dell’attività parlamentare.” In this section, parliamentary records, research material, and hyperlinks to a variety of external information sources are integrated in a unified digital resource structured according to topical indexes. The new website’s section has been conceived as an evolution of documentation and research activities done by the internal staff of the Research Department of the Chamber of Deputies and benefits from the domain knowledge of the parliamentary documentation experts. The chapter discusses future innovation implied by the implementation of the project in the areas of institutional communication, documentation supporting legislators, and their staff internal organization. It also suggests that these innovations relate to the passage from e-government to the conceptual and operational model of “transformational government” (t-government), that emphasizes a citizen-centric delivery of public services, a shared services culture, and innovative methods in management of resources and skills in public administration.

Communication and Documentation on Parliamentary Websites

2012 ◽  
pp. 103-124
Author(s):  
Enrico Seta
Keyword(s):  
Domain Knowledge ◽  
Information Sources ◽  
External Information ◽  
Shared Services ◽  
Innovative Methods ◽  
Research Activities ◽  
Management Of Resources ◽  
Transformational Government ◽  
Institutional Communication ◽  
Chamber Of Deputies

This chapter describes a new section of the parliamentary website of the Italian Chamber of Deputies launched in November 2009 “Temi dell’attività parlamentare.” In this section, parliamentary records, research material, and hyperlinks to a variety of external information sources are integrated in a unified digital resource structured according to topical indexes. The new website’s section has been conceived as an evolution of documentation and research activities done by the internal staff of the Research Department of the Chamber of Deputies and benefits from the domain knowledge of the parliamentary documentation experts. The chapter discusses future innovation implied by the implementation of the project in the areas of institutional communication, documentation supporting legislators, and their staff internal organization. It also suggests that these innovations relate to the passage from e-government to the conceptual and operational model of “transformational government” (t-government), that emphasizes a citizen-centric delivery of public services, a shared services culture, and innovative methods in management of resources and skills in public administration.

Sociotechnical System Design for Learning

2011 ◽  
pp. 348-362
Author(s):  
Benjamin E. Erlandson
Keyword(s):  
Intelligent Agents ◽  
Information Sources ◽  
External Information ◽  
Interactive Learning Environment ◽  
Collective Knowledge ◽  
Knowledge Space ◽  
Learning Society ◽  
Sociotechnical System ◽  
Design For Learning ◽  
Educational Perspective

CompILE is a sociotechnical “comprehensive interactive learning environment” system for personal knowledge management and visualization that represents the growing collective knowledge an individual gathers throughout his or her lifespan. A network of intelligent agents connects the user and his or her inhabited knowledge space to external information sources and a multitude of fellow users. Following a brief perspective on educational technology, concepts of human-computer interaction, and a description of CompILE, this chapter will introduce CompILE as a sociotechnical system supported by an enriched design process. From an educational perspective, CompILE can bridge the digital divide by creating community, embracing culture, and promoting a learning society.

Telematics Issues in California's VII Testbed (Telematikaspekte im kalifornischen VII Feldtest)

2008 ◽  
Vol 50 (4) ◽  
Author(s):  
Susan Dickey ◽  
Joel VanderWerf
Keyword(s):  
Research And Development ◽  
System Design ◽  
Field Test ◽  
Information Sources ◽  
Protocol Design ◽  
Wireless Access ◽  
External Information ◽  
System Management ◽  
Management Experience ◽  
Vehicle Infrastructure Integration

SummaryThe VII California project has developed a testbed of infrastructure-connected wireless access points on urban arterials and expressways. This paper discusses the use of the testbed for research and development of technologies and applications related to vehicle-infrastructure integration. The focus of this paper is on protocol design, connectivity to traffic signal state, external information sources, and system management. Experience gathered from the testbed will contribute to future field-test deployments, application design, scalability predictions, and input to broader system design and standardization efforts.

scholarly journals Mobile phones in the spread of unreliable information on Twitter: evidence from the 2017 French presidential campaign

2020 ◽  
pp. 205015792097215
Author(s):  
Julien Figeac ◽  
Pierre Ratinaud ◽  
Nikos Smyrnaios ◽  
Guillaume Cabanac ◽  
Ophélie Fraisier-Vannier ◽  
...  
Keyword(s):  
Information Sharing ◽  
Mobile Phones ◽  
Information Sources ◽  
Presidential Campaign ◽  
Political Community ◽  
External Information ◽  
Far Right ◽  
Political News ◽  
Types Of Information ◽  
Sharing Behavior

This article analyzes the spread of unreliable information on Twitter during the 2017 French presidential campaign, focusing on the use of mobile phones with regard to information-sharing behavior. The corpus is composed of 38,346,765 tweets, posted by 2,163,812 supporters of the five main French political parties, from November 25, 2016 to May 12, 2017. We examine more precisely a sub-corpus of tweets (13,044,619) containing links to external information sources, in order to evaluate the different types of information sources and their reliability. Our research shows that information-sharing behavior within Twitter in France is generally based on reliable information sources, produced by journalists and professional media. However, we highlight that smartphone users tended to share a greater amount of user-generated content, as well as articles from a wider range of alternative political information sources (blogs, activists’ websites); such sources were most likely to publish unreliable information. Thus it appears that users of mobile phones tend to share more unreliable news than those who use Twitter from a computer web browser. Further, we show that this “device effect” on the spread of unreliable information is primarily amplified among the practices of one political community—namely, the far-right party and its network of supporters—which is more likely to organize debate around a larger number of unreliable references. We are claiming here that the design-based interoperability of these unreliable political news and social media applications helps to understand why the French far-right community shared more unreliable information from the Twitter application.

scholarly journals Informing Protected Area Decision Making through Academic-Practitioner Collaborations

Land ◽  
2020 ◽  
Vol 9 (10) ◽  
pp. 375
Author(s):  
Grant Murray ◽  
Carleigh Randall ◽  
Rick Rollins
Keyword(s):  
Information Sources ◽  
External Information ◽  
Knowledge Mobilization ◽  
Management Guidelines ◽  
Academic Researchers ◽  
External Sources ◽  
On Line ◽  
Line Survey ◽  
Provincial Park

This study examined knowledge mobilization and collaboration practices of practitioners in a Canadian provincial park agency, BC Parks. Data was collected through four focus groups, an on line survey (N = 125), and a follow up workshop. Results showed that the most important information sources used by the agency were “internal” (e.g., policy and management guidelines), while “external sources” such as academic researchers or journals were rated lower. However, those who collaborated with outside groups, including academics, and those working in a science capacity within the agency, rated external information sources more positively. Barriers and enabling conditions for effective knowledge mobilization were identified.

Information Search, Financial Advice Use, and Consumer Financial Behavior

2020 ◽  
pp. JFCP-18-00086
Author(s):  
Lu Fan
Keyword(s):  
Information Search ◽  
Financial Management ◽  
Information Sources ◽  
Search Behavior ◽  
Financial Education ◽  
Equation Modeling ◽  
External Information ◽  
Financial Advice ◽  
Information Search Behavior ◽  
The Relationship

This study develops a conceptual framework to investigate the relationship between households’ information search behavior and financial management outcomes. Consumers’ information search behavior is examined from both internal and external perspectives. The internal information sources include human capital and psychological and attitudinal factors, whereas the external information sources comprise financial professionals from different financial service areas. Financial management behaviors examined in this study consist of consumers’ savings and credit-using behavior. This study uses the 2012 National Financial Capability Study and structural equation modeling methodology. The results suggest that (a) both internal and external information sources used by consumers are significantly associated with savings and credit-using behavior, and (b) seeking external financial advice from professionals mediates the relationship between consumers’ internal sources and financial management outcomes. The findings of this study provide practical implications for financial professionals when counseling and communicating with clients and challenge policymakers to develop pathways that can enhance the quality and accessibility of internal and external information sources for clients, including customized financial education programs and affordable professional financial services.

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