Optimising the Performance of Complex Sociotechnical Systems in High-Stress, High-Speed Environments: The Formula 1 Pit Stop Test Case

In analysing the performance of complex sociotechnical systems, of particular interest is the inevitable and inherent variability that these systems exhibit, but can normally tolerate, in successfully operating in the real world. Knowing how that variability propagates and impacts the total function mix then allows an understanding of emergent behaviours. This interdependence, however, is not readily apparent from normal linear business process flow diagrams. An alternative approach to exploring the operability of complex systems, that addresses these limitations, is the functional resonance analysis method (FRAM). This is a way of visualising a system’s behaviour, by defining it as an array of functions, with all the interactions and interdependencies that are needed for it to work successfully. Until now this methodology has mainly been employed as a qualitative mind map. This paper describes a new development of the FRAM visualisation software that allows the quantification of the extent and effects of this functional variability. It then sets out to demonstrate its application in a practical, familiar test case. The example chosen is the complex sociotechnical system involved in a Formula 1 pit stop. This has shown the potential of the application and provided some interesting insights into the observed performances.

Government Actions and Their Relation to Resilience in Healthcare; What We See Is Not Always What We Get; Comment on "Government Actions and Their Relation to Resilience in Healthcare During the COVID-19 Pandemic in New South Wales, Australia and Ontario, Canada"

This commentary reviews the publication by Smaggus et al. published in the IJHPM in July 2021 on "Government Actions and Their Relation to Resilience in Healthcare During the COVID-19 Pandemic in New South Wales, Australia and Ontario, Canada" which analysed media releases to identify how governments contributed to Resilience in Healthcare (RiH). We suggest media releases might not be the best data to capture the mechanisms, activities and interactions through which government actions enhance or hinder RiH. RiH recognizes healthcare as a complex sociotechnical system, so studies into fostering capacity for RiH should be designed for complex sociotechnical systems. This means data should be derived from multiple sources to allow for diverse perspectives, and preferably include direct observations to capture the intricacies of backstage interactions.

Cognitive compatibility in modern manual mixed-model assembly systems

The compatibility concept is widely used in psychology and ergonomics. It describes the fit between elements of a sociotechnical system which is a prerequisite to successfully cooperate towards a common goal. For at least three decades, cognitive compatibility is of increasing importance. It describes the fit of externally presented information, information processing, and the required motor action. However, with increasing system complexity, probability for incompatibility increases, too, leading to time losses, errors and overall degraded performance. The elimination of cognitive incompatibilities through ergonomic measures at the workplace requires a lot of creativity and effort. Using practical examples from mixed-model assembly, improved information management and the use of informational assistance systems are discussed as promising ergonomic approaches. The ultimate goal is to avoid cognitive overload, for example in part picking or assembly tools choosing. To find a fit between externally mediated work instructions via displays and the subjectively used internal models and competencies is a challenging task. Only if this fit is given the system is perceived as beneficial. To achieve this, the assistance system should be configurable to fit individual needs as far as possible. Successful system design requires early participation and comprehensive integration of the assistance systems into the existing IT infrastructure.Practical relevance: Varied manual assembly requires a high degree of cognitive work. A rise in complexity of the assembly task increases the risk that cognitive incompatibility and thus cognitive overload will occur more frequently. It is shown that such unhealthy conditions can be countered by better information presentation and by the use of individually adaptable informational assistance systems.

Deriving Design Knowledge Graph for Complex Sociotechnical Systems Using the AIA Design Thinking

The AIA design thinking has been validated in complex design tasks, which includes three overlapping design thinking fields and uses the knowledge field theory as a theoretical mechanism of knowledge flow among design thinking fields. Meanwhile, the design of complex sociotechnical systems highly relies on multidisciplinary knowledge and design methods. Despite the emergence of knowledge management techniques (ontology, expert system, text mining, etc.), designers continue to store knowledge in unstructured ways. To facilitate the integration of knowledge graph and design thinking, we introduce an integrated approach to structure design knowledge graph with the AIA design thinking, which organizes existing design knowledge through Agent (concept)-Interaction (relation)-Adaptation (concept) framework. The approach uses an optimized convolutional neural network to accomplish two tasks: building concept graph from text and stimulating design thinking information processing for complex sociotechnical system tasks. Based on our knowledge graph, the validation experiment demonstrates the advantages of promoting the designer’s extension of idea space and idea quality.

Hidden and Latent Factors’ Influence on Digital Technology Sustainability Development

The modern world can be described as a sociotechnical system, the existence and development of which are determined by the successful interaction of technology and society. When introducing a technology, it is important to assess its potential sustainability. There are currently more than a hundred different sustainability assessment methods that allow for the sustainability of a technology to be predicted on the basis of a quantitative assessment of basic impact indicators. However, as the complexity of technology increases, there are hidden and latent factors inherent in technology that sooner or later affect the sustainability of technology and pose significant risks. Identifying these factors is particularly important for digital technologies, as they are the backbone of any other current technology. The aim of this article is to identify and explain the impact of a set of hidden and latent factors on the sustainability of digital technologies by using a system dynamics simulation and the possibilities offered by Bayesian networks. The results of this study are useful for technology sustainability researchers, technology authors, and investors.

Sustainable Transitions of Urban Projects towards Mitigation and Adaptation Projects for Climate Change: The case of Medellin

The research investigates the relationship between cities and climate change by examining how urban projects shifted to mitigation and adaptation for climate change at an urban scale. The article is based upon two complementary approaches, a multilevel analysis from sustainable transitions theory and a framework of interrelations of urban mitigation and adaptation projects. The methodological design is a case study; we analyzed the case of Medellin that, at the beginning of the 2000's, implemented public transport projects, urban parks, educational and cultural facilities, and risk mitigation projects in the surrounding hills. The main findings are that specific projects at an urban scale are operating as niches or experiments, taking advantage of windows of opportunities, and triggering changes in the urban design routines, framing a new sociotechnical system. It is found that governance, leadership, teams of experts and urban planners are drivers for the transition of urban projects, which were initially designed for social and transport needs, to urban mitigation projects for climate change. At the same time, urban mitigation projects such as the Metropolitan Green Belt are transiting to adaptation projects for climate change. The conclusion for this case study is that while most urban projects retain their traditional role, a new generation of projects with mitigation and adaptation features is emerging in the context of climate change. This article contributes to expanding the empirical analysis of the literature on the theory of sustainable transitions specifically related to cities and urban projects. The theoretical framework of urban projects and their linkages with climate change are enriched. The conceptual framework of the analysis is replicable and useful for practitioners in the field of urban design and researchers interested in comparisons to identify patterns or typologies. In addition, the article contributes to sensitize actors involved in public urban design policies in their roles as managers of transitions.

Debunking the system: The rigging of the geofinancial power network

This article demonstrates how key Marxist theories and concepts have influenced my thinking and theoretical framework on financialization. Several key contributions from Marxist theory (the accumulation of capital and class struggle; the law of value and capitalist money; uneven development and imperialism; and financialization and global finance capitalism) provide the theoretical framework for what I call the geofinancial power network, a transnational sociotechnical system. The network is then historically and geographically situated in within the context U.S. post-World War II international hegemony and its military-industrial-complex that gave life to the ideas of ‘systems theory’ and sociotechnical systems, and its efforts to control transnational finance and the mechanisms of power (institutions, technologies etc.) that enabled global finance capitalism to emerge as a system of power. This theoretical framework has been useful for helping me understanding not only how financialization enables capitalism to reproduce itself unevenly across space, but also how it subsequently reorganizes economic spaces institutionally and technically into a hierarchical global system and single division of labor.

The Sociotechnical Ethics of Digital Health: A Critique and Extension of Approaches From Bioethics

The widespread adoption of digital technologies raises important ethical issues in health care and public health. In our view, understanding these ethical issues demands a perspective that looks beyond the technology itself to include the sociotechnical system in which it is situated. In this sense, a sociotechnical system refers to the broader collection of material devices, interpersonal relationships, organizational policies, corporate contracts, and government regulations that shape the ways in which digital health technologies are adopted and used. Bioethical approaches to the assessment of digital health technologies are typically confined to ethical issues raised by features of the technology itself. We suggest that an ethical perspective confined to functions of the technology is insufficient to assess the broader impact of the adoption of technologies on the care environment and the broader health-related ecosystem of which it is a part. In this paper we review existing approaches to the bioethics of digital health, and draw on concepts from design ethics and science & technology studies (STS) to critique a narrow view of the bioethics of digital health. We then describe the sociotechnical system produced by digital health technologies when adopted in health care environments, and outline the various considerations that demand attention for a comprehensive ethical analysis of digital health technologies in this broad perspective. We conclude by outlining the importance of social justice for ethical analysis from a sociotechnical perspective.

Opening Up Containment

Our paper contributes to Science, Technology and Society (STS) scholarship on the practices and technologies of containment. We build on existing work in STS that has analyzed containment as a performative sociotechnical system that generates and sustains new realities, new systems, and new relationships. Our contribution draws from the problem of containment in salmon aquaculture. The stakes for containing salmon are very high. Farmed salmon escapes are environmentally damaging to ecosystems and wild salmon populations, and they put additional pressure on an industry that has a very poor environmental record. We consider in detail Newfoundland and Labrador’s “Code of Containment” that works to keep farmed salmon in cages and prevent them from escaping into the wild. Through our analysis of the Code, we argue that containment is not only about holding inside. It is also about holding together, an obsolete meaning of the term “to contain.” We add to STS scholarship by arguing that containment and its associated Code in Newfoundland holds together a large scale, industrial aquaculture sector that tolerates persistent farmed salmon escapes into the wild from ocean-based cages. We conclude by examining the broader implications of our analysis for STS scholarship on the practices and technologies of containment.

Toward a rational and ethical sociotechnical system of autonomous vehicles: A novel application of multi-criteria decision analysis

The impacts of autonomous vehicles (AV) are widely anticipated to be socially, economically, and ethically significant. A reliable assessment of the harms and benefits of their large-scale deployment requires a multi-disciplinary approach. To that end, we employed Multi-Criteria Decision Analysis to make such an assessment. We obtained opinions from 19 disciplinary experts to assess the significance of 13 potential harms and eight potential benefits that might arise under four deployments schemes. Specifically, we considered: (1) the status quo, i.e., no AVs are deployed; (2) unfettered assimilation, i.e., no regulatory control would be exercised and commercial entities would “push” the development and deployment; (3) regulated introduction, i.e., regulatory control would be applied and either private individuals or commercial fleet operators could own the AVs; and (4) fleets only, i.e., regulatory control would be applied and only commercial fleet operators could own the AVs. Our results suggest that two of these scenarios, (3) and (4), namely regulated privately-owned introduction or fleet ownership or autonomous vehicles would be less likely to cause harm than either the status quo or the unfettered options.