scholarly journals Providing Targeted Digital Signage: Possible Solutions

2019 ◽  
Vol 18 (4) ◽  
pp. 831-857
Author(s):  
Kurt Sandkuhl ◽  
Alexander Smirnov ◽  
Nikolay Shilov
Keyword(s):  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Information Delivery ◽  
Point Of View ◽  
User Identification ◽  
Wide Audience ◽  
Digital Signage ◽  
Public Areas ◽  
Common Interests

Presenting information to a wide audience through digital signage has now become a very popular way in both public areas (shopping centers, exhibitions) and areas accessible by limited groups of people (condominiums, office buildings). This method of information delivery can be used both for advertising and for non-commercial information. Although targeted information delivery to one person (for example, banner ads on web pages) is already very well developed, the design of digital signage systems that provide targeted information has not been paid enough attention. The paper proposes an approach to providing information through targeted digital signage. The research method used in this work is based on the design science research (DSR) approach. This is an approach to problem solving, motivated and initiated by a specific business problem and trying to solve this problem by creating and verifying information technology artifacts, such as prototypes, models, methods, or architectures. Based on this method, the problem was refined, in particular, from the point of view of the housing industry, which led to the development of a new solution to support business processes of stakeholder groups in the industry. Verification of the draft decision showed that additional technological solutions are needed, such as user identification support, search for common preferences for a group of users, ensuring confidentiality of interests and preferences of individual users. The paper also proposes technologies for user identification and finding common interests and preferences.

Dynamic product line for Business Process Management

2015 ◽  
Vol 21 (6) ◽  
pp. 1224-1256 ◽  
Author(s):  
Roberto dos Santos Rocha ◽  
Marcelo Fantinato ◽  
Lucinéia Heloisa Thom ◽  
Marcelo Medeiros Eler
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Integrated Approach ◽  
Product Line ◽  
Content Type ◽  
Dynamic Techniques

Purpose – The purpose of this paper is to present the proposal of a Product Line (PL)-based approach for Business Process Management (BPM) projects that cover the entire BPM lifecycle and proposes integrating it with dynamic techniques still not used together. Design/methodology/approach – The authors carried out this work using the design science research methodology. The authors assessed the proposed approach using a classification procedure created through a series of specific attributes, which enables a comparison of the proposed integrated approach with related works selected from a systematic literature review. Findings – The comparative assessment has shown that the proposed approach presents the most comprehensive solution than any other similar one suggested for the same purpose, mainly in terms of the coverage of the entire BPM lifecycle and dynamic techniques. Research limitations/implications – Due to the high-level conceptual nature of the proposed approach, the authors could not evaluate it also in terms of some controlled experiment or a case study. Originality/value – The proposed approach aims at improving the management of business processes in organizations in a systematic way using concepts and techniques that exist in other areas, but not widely used together yet, such as BPM, service-oriented computing, and Software PL.

Smart platform experiment cycle (SPEC): a process to design, analyze, and validate digital platforms

2021 ◽  
Vol 35 (2) ◽  
pp. 209-225
Author(s):  
Patrick Brecht ◽  
Manuel Niever ◽  
Roman Kerres ◽  
Anja Ströbele ◽  
Carsten H. Hahn
Keyword(s):  
Business Model ◽  
Business Models ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Digital Platforms ◽  
Digital Platform ◽  
Design Science Research Methodology ◽  
Customer Development ◽  
Early Market

AbstractDigital platform business models are disrupting traditional business processes and reveal a new way of creating value. Current validation processes for business models are designed to assess pipeline business models. They cannot grasp the logic of digital platforms, which increasingly integrate Artificial Intelligence (AI) to ensure success. This study developed a new validation process for early market validation of digital platform business models by following the Design Science Research methodology. The designed process, the Smart Platform Experiment Cycle (SPEC), is created by combining the Four-Step Iterative Cycle of business experiments, the Customer Development Process, and the Build-Measure-Learn feedback loop of the Lean Startup approach and enriching it with the knowledge of digital platforms. It consists of five iterative steps showing the startup how to design their platform business model and corresponding experiments and how to run, measure, analyze, and learn from the outcomes and results. To assess its efficacy, applicability, and validity, SPEC was applied in the German startup GassiAlarm, a service marketplace business model. The application of SPEC revealed shortcomings in the pricing strategy and highlighted to what extent their current business model would be successful. SPEC reduces the risk of building a product or service the market deems redundant and gives insights into its success rate. More applications of the SPEC are needed to validate its robustness further and to extend it to other types of digital platform business models for improved generalization.

Supporting business processes through human and IT factors: a maturity model

2018 ◽  
Vol 24 (4) ◽  
pp. 985-1006 ◽  
Author(s):  
Sarra Mamoghli ◽  
Luc Cassivi ◽  
Sylvie Trudel
Keyword(s):  
Human Factors ◽  
Process Management ◽  
Business Processes ◽  
Design Science ◽  
Model Development ◽  
Science Research ◽  
Main Process ◽  
Maturity Model ◽  
Content Type ◽  
Iterative Model

Purpose The purpose of this paper is to assist organizations in the assessment of both information technology (IT) and human factors required to support their business processes (BPs) by taking into account the interdependence and alignment of these factors, rather than considering them independently. Design/methodology/approach A design science research methodology was followed to build a maturity model (MM) enabling this assessment. The proposed design process is composed of four steps: problem identification, comparison of 19 existing MMs in business process management (BPM), iterative model development, and model evaluation. The last two steps were specifically based on three research methods: literature analysis, case studies, and expert panels. Findings This paper presents a MM that assigns a maturity level to an organization’s BPs in two assessment steps. The first step evaluates the level of sophistication and integration of the IT systems supporting each BP, while the second step assesses the alignment of human factors with the technological efforts. Research limitations/implications The research was conducted with SMEs, leading to results that may be specific to this type of organization. Practical implications Practitioners can use the proposed model throughout their journey toward process excellence. The application of this model leads to two main process improvement scenarios: upgrading the sophistication and integration of the software technologies in support of the processes, and improving the cohesion of the resources the organization already owns (human and IT resources). Originality/value The proposed MM constitutes a first step in the assessment of the interdependence between the factors influencing BPM.

scholarly journals Lightweight framework for mobile documentation of very small enterprise business transactions

2014 ◽  
Author(s):  
◽  
Brenda Malese Ndhlovu
Keyword(s):  
Mobile Devices ◽  
Mobile Technology ◽  
Socioeconomic Development ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Computer Applications ◽  
Desktop Computer ◽  
Lightweight Framework ◽  
Business Transactions

In this study, an investigation was conducted to determine an appropriate lightweight framework that could adequately support Very Small Enterprises (VSEs) in documenting their daily business transactions. The VSEs play a significant role in the socioeconomic development of nations by providing employment opportunities. They contribute to the Gross Domestic Product (GDP) and provide a platform for entrepreneurial skills advancement. However, VSEs have very little access to innovative Information and Communication Technology (ICT) that could help to address the unique challenges that prohibit their growth and sustainability. In many instances, the documentation of VSEs business transactions is still lacking. This deficiency promotes insufficient, unreliable and untraceable business transaction records which ultimately affect the smooth growth and sustainability of VSEs. Mobile technology provides the VSEs with a unique opportunity because of its support for mobility and low costs of system procurement. Moreover, mobile technology can enable easy connection, access and retrieval of VSE services even in the resource constrained environments anytime and anywhere. However, the inherent limitations of mobile devices such as device size, storage size, computing power and battery lifespan have forced many of the existing ICT business applications to continually rely on desktop computers. The desktop computer applications are huge, complex and not compatible with the current mobile devices. The Design Science Research (DSR) method was used to understand how VSEs conduct their daily business transactions, discover essential factors that influence the business processes of VSEs and derive a lightweight framework for mobile documentation of VSE business transactions. The lightweight framework was prototyped as ICT artefact and evaluated to determine the adoption of mobile applications by VSEs for documentation of daily business transactions. The evaluation results revealed the developed lightweight framework to be effective for mobile documentation of VSEs business transactions. In this study, an investigation was conducted to determine an appropriate lightweight framework that could adequately support Very Small Enterprises (VSEs) in documenting their daily business transactions. The VSEs play a significant role in the socioeconomic development of nations by providing employment opportunities. They contribute to the Gross Domestic Product (GDP) and provide a platform for entrepreneurial skills advancement. However, VSEs have very little access to innovative Information and Communication Technology (ICT) that could help to address the unique challenges that prohibit their growth and sustainability. In many instances, the documentation of VSEs business transactions is still lacking. This deficiency promotes insufficient, unreliable and untraceable business transaction records which ultimately affect the smooth growth and sustainability of VSEs. Mobile technology provides the VSEs with a unique opportunity because of its support for mobility and low costs of system procurement. Moreover, mobile technology can enable easy connection, access and retrieval of VSE services even in the resource constrained environments anytime and anywhere. However, the inherent limitations of mobile devices such as device size, storage size, computing power and battery lifespan have forced many of the existing ICT business applications to continually rely on desktop computers. The desktop computer applications are huge, complex and not compatible with the current mobile devices. The Design Science Research (DSR) method was used to understand how VSEs conduct their daily business transactions, discover essential factors that influence the business processes of VSEs and derive a lightweight framework for mobile documentation of VSE business transactions. The lightweight framework was prototyped as ICT artefact and evaluated to determine the adoption of mobile applications by VSEs for documentation of daily business transactions. The evaluation results revealed the developed lightweight framework to be effective for mobile documentation of VSEs business transactions.

scholarly journals Toward robotic process automation implementation: an end-to-end perspective

2019 ◽  
Vol 26 (2) ◽  
pp. 405-420 ◽  
Author(s):  
Filipa Santos ◽  
Rúben Pereira ◽  
José Braga Vasconcelos
Keyword(s):  
Literature Review ◽  
Case Studies ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Business Organizations ◽  
Process Automation ◽  
Content Type ◽  
Robotic Process Automation ◽  
Reducing Costs

Purpose Robotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface, improving efficiency and reducing costs. However, some critical steps, such as identifying processes suitable for RPA automation, can have a tremendous impact in organizations if a wrong process is selected. Therefore, the purpose of this paper is to provide an approach for analyzing RPA development in business organizations. Design/methodology/approach This research presents a cohesive literature review about RPA, in order to identify RPA main concepts, which should be reported and considered in all RPA case studies. A model connecting the main elicited RPA concepts is presented as well as its evaluation and applicability grounded of past RPA case study (CS) analysis, using design science research. Findings The results from this research show that most of the RPA main concepts gathered in the literature review are not reported in the selected RPA CSs. Originality/value As RPA is a recent topic, literature lacks a synthetization of RPA main topics. This research aims to fill the gap on that, by identifying and synthesize the main topics related to RPA and proposing a model that connects the main RPA concepts, which can be used by researchers as a schema for conducting and writing RPA case studies.

scholarly journals Pushing Digital Automation of Configure-to-Order Services in Small and Medium Enterprises of the Construction Equipment Industry: A Design Science Research Approach

2019 ◽  
Vol 9 (18) ◽  
pp. 3780 ◽  
Author(s):  
Schimanski ◽  
Pasetti Monizza ◽  
Marcher ◽  
Matt
Keyword(s):  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Pilot Project ◽  
Design Science Research ◽  
Information Modeling ◽  
Research Approach ◽  
Suggested Approach ◽  
Industry Partner ◽  
Building Information

In order to efficiently transform business processes (such as product design, product engineering, production, logistics, sales, deliveries, etc.) into digitally automated processes, new concepts have been introduced in both the manufacturing and construction industries. Under the term Industry 4.0, promising possibilities for high-performance production processes are emerging based on e.g., digital twins and cyber-physical systems. However, the construction industry lags behind in adapting these ideas, and is still facing severe productivity deficits. This paper addresses these deficits by assessing the hypothesis of Building Information Modeling—as the digital twinning methodology in construction—representing a key driver for digital automation and thus enabling more productive processes. To this end, we apply a design science research approach to develop artefacts using computational methods for the automation of business processes in a configure-to-order industry partner. The evaluation is done in the context of a pilot project together with this industry partner. The findings obtained in the pilot project revealed time savings in the phases of bid estimation and work preparation. Based on the findings, the applicability and utility of the suggested approach are discussed and allow for the conclusion that Building Information Model data can usefully streamline and automate many processes at the interface between design and production, if structured and preprocessed purposefully.

scholarly journals The Five Diamond Method for Explorative Business Process Management

2021 ◽  
Author(s):  
Thomas Grisold ◽  
Steven Groß ◽  
Katharina Stelzl ◽  
Jan vom Brocke ◽  
Jan Mendling ◽  
...  
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Design Science ◽  
Innovation Management ◽  
Science Research ◽  
Real World Applications ◽  
Value Propositions ◽  
Research Gap

AbstractExplorative business process management (BPM) is attracting increasing interest in the literature and professional practice. Organizations have recognized that a focus on operational efficiency is no longer sufficient when disruptive forces can make the value proposition of entire processes obsolete. So far, however, research on how to create entirely new processes has remained largely conceptual, leaving it open how explorative BPM can be put into practice. Following the design science research paradigm and situational method engineering, we address this research gap by proposing a method called the Five Diamond Method. This method guides explorative BPM activities by supporting organizations in identifying opportunities from business and technology trends and integrating them into business processes with novel value propositions. The method is evaluated against literature-backed design objectives and competing artifacts, qualitative data gathered from BPM practitioners, as well as a pilot study and two real-world applications. This research provides two contributions. First, the Five Diamond Method broadens the scope of BPM by integrating prescriptive knowledge from innovation management. Second, the method supports capturing emerging opportunities arising from changing customer needs and digital technologies.

scholarly journals The Play Your Process Method for Business Process-Based Digital Game Design

2019 ◽  
Vol 6 (1) ◽  
pp. 27-48
Author(s):  
Tadeu Moreira de Classe ◽  
Renata Mendes De Araujo ◽  
Geraldo Bonorino Xexéo ◽  
Sean Siqueira
Keyword(s):  
Business Process ◽  
Game Design ◽  
Serious Games ◽  
Business Processes ◽  
Design Science ◽  
Design Method ◽  
Science Research ◽  
Process Models ◽  
Design Elements ◽  
Process Elements

Serious games have been understood as a useful tool to engage, educate and train individuals in many areas. They are also suitable for the business processes management area where it is expected that business-process-based digital games can bring together players (process actors) to better understand and learn organizational business processes. This paper presents a game design method for the development of serious games which aims to provide business process understanding to players, as well as to allow them to reflect on process challenges and difficulties. The design of serious business process games requires game designers to have business process modeling skills and instructions on how to represent business process elements in the game context. This research was conducted using the Design Science Research Methodology, and addresses the challenge of providing a method for the design of serious business process games. The method receives business process models as input and comprises steps to (i) map business process elements into game design elements, game design and development, and (ii) evaluate games with game designers, process actors, and game players. In order to validate the method, a set of games was built and evaluated with players. The designed games were evaluated as to adequate quality, although fun and entertainment can still be improved, and players´ understanding regarding process increase after games are played

Audit Data Analytics Research—An Application of Design Science Methodology

2019 ◽  
Vol 33 (3) ◽  
pp. 69-73 ◽  
Author(s):  
Alexander Kogan ◽  
Brian W. Mayhew ◽  
Miklos A. Vasarhelyi
Keyword(s):  
Social Sciences ◽  
Data Analytics ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Sampling Techniques ◽  
Recent Advances ◽  
Audit Data ◽  
Science Methodology ◽  
Audit Sampling

SYNOPSIS This introduction to Audit Data Analytics Research overviews the forum's five articles that showcase recent advances in audit data analytics technology and methodology. The articles are discussed through the prism of design science research that originates in engineering and computer science. In contrast with natural and social sciences that aim to develop and test theories about the world, the objective of design science is to create new artifacts that are useful for solving important practical problems. In audit research, design science methodology was originally used implicitly in early studies devoted to developing and evaluating audit analytical procedures and audit sampling techniques. The recent advances in information technology necessitate renewed attention to this research methodology especially given the profound changes in accounting, auditing, and business processes currently underway.

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