ASSESSMENT ON A MULTI-CRITERIA BASIS OF QUALITY OF WORK OF ELEMENTS OF TRANSPORT AND TECHNOLOGICAL SYSTEM OF THE SEA PORT
Abstract. The article considers the problem of evaluating, on a multicriteria basis, the quality of work of elements of the transport and technological system of the seaport.The method for evaluating the performance indicators of the transport and technological system of the seaport is based on the formation and comparison of a data array of conditional indicators of economic, environmental, social, functional and other types of effectiveness of this system.The management of the international transport system, which is the transport and technological system of the seaport, bears a rather complicated econometric character with the logistic principles of “compromise, non-interference, quality, risks” and others. A simpler is the assessment of quality on a multi-criteria basis using human-machine procedures, which is relevant for evaluating the operation of the transport and technological system of the seaport in modern conditions of deregulation. This is typical for seaports.The human-machine procedure involves the use of two possibilities: the first is reliably necessary and accurate data received from decision makers; the second is the development of an algorithm and program that allows you to speed up the calculations of the necessary estimates and establish estimates of the cost of the quality of work in the transport and technological system of the seaport.Particular attention when using the apparatus of human-machine procedures for calculating the quality assessment on a multi-criteria basis deserves the choice of weight criteria with an assessment of the “importance” of deviations of the cost of the work of a particular element from the indicators in the practice of individual elements of the transport and technological system of the seaport.The quality of work of the elements of the transport and technological system of the seaport should be assessed on a multi-criteria basis at the cost of achieving the value of the corresponding estimated efficiency indicator depending on the value of the cargo.A block diagram of the algorithm has been compiled to accelerate the calculation of the necessary estimated data for establishing an estimate of the cost of the quality of work in the transport and technological system of the seaport, which determines the coefficients of the weight of costs in evaluating the work of its individual elements.Thus, the developed method makes it possible to assess, on a multicriteria basis, the volume of costs, the efficiency and quality of work of any element of the transport and technological system of the seaport in uncertain conditions, especially when deregulating cargo transportation, as well as to outline and develop specific measures to improve the estimated performance of this system.