Impact of the Job Quality on Quality of Life of Employees in the Hospitality Industry
The job quality is constituted by the set of work features which foster the well-being of the workers. Job quality is directly linked with the consideration of workers’ points of view and this can be found through the development of surveys into job satisfaction and workers’ well-being Layard, 2005),. The employees in the hotel industry play an important role in the dealing with their customers which has a direct impact upon providing quality services and also involve a high degree of face-to-face interaction between employees and customers but due to the growing work burden of the employees, they are not able to give ample time to their families. With this background, the objective of the present study is to evaluate the relationship between job quality and job satisfaction and the effect of job quality and job satisfaction of hotel employees on their overall quality of life. Lastly various measures for the improvement of the quality of life of employees working in the hotel industry of this particular region are suggested.