scholarly journals LIBRARY ONLINE SERVICES DURING COVID-19: THE EXPERIENCE OF LIBRARIES IN CROATIA AND UKRAINE

2021 ◽  
pp. 81-97
Author(s):  
D. Holcer ◽  
Yu. Horban ◽  
D. D. Mašina ◽  
O. Skachenko
Keyword(s):  
Customer Service ◽  
Public Libraries ◽  
Remote Work ◽  
University Libraries ◽  
Online Services ◽  
Public Response ◽  
Remote Maintenance ◽  
National University ◽  
Online Spaces ◽  
Digital Library Services

The purpose of the article is to identify activities in providing online services during forced quarantine on the example of public libraries’ activities in Croatia and university libraries in Ukraine. The study aimed to identify, analyse, and characterise online services offered by libraries to establish remote customer service during the forced quarantine. The results of the study are presented in three sections. The first analyses the work of Croatian public libraries; the second, presents the experience of Ukrainian libraries; in the third, there is the case of the Scientific Library of Kyiv National University of Culture and Arts is displayed. The scientific novelty of the article is to identify practices for providing online services by libraries in Croatia and Ukraine during the COVID‑19 pandemic. The study shows that Croatian public librarians, as well as Ukrainian librarians, have demonstrated they can quickly adapt and use digital technologies on behalf of their supporters. Libraries went from developing imaginative practices to create online spaces in a matter of weeks. The result was a massive amount of produced content like workshops for children and adults; streamings of online events, organisation of virtual exhibitions, and collecting verified reference sources for research and learning. Another one of the impacts of this crisis was the accelerated development of digital library services, including online membership registration and the acquisition of e-books by public libraries. Public response was more significant than ever, including following, commenting, and sharing digital content created or shared by public libraries. The study found that the challenges of the COVID‑19 pandemic have intensified the digitisation of Ukrainian libraries and led to changes in activities. University libraries quickly adapted to remote work, offering their users a variety of remote services. The authors hope that the considered practices will contribute to disseminating better experience of libraries during quarantine in general and online services in remote maintenance in particular.

scholarly journals Practices and thinking of public libraries in China during COVID-19

IFLA Journal ◽  
2021 ◽  
pp. 034003522110460
Author(s):  
Zhou Xin
Keyword(s):  
Open Access ◽  
New Media ◽  
Information Literacy ◽  
Information Sources ◽  
Public Libraries ◽  
Library Services ◽  
National Library ◽  
Online Services ◽  
Collaborative Development ◽  
National Library Of China

As a result of the COVID-19 pandemic, libraries in China closed their doors in early 2020 and moved all their services online. This change has brought unprecedented challenges for the development of library services, while it has also brought opportunities and motivation for the future transformation of libraries. This article uses official WeChat accounts of the National Library of China and more than 30 provincial public libraries as the main information sources to summarize and classify the services provided during the period of closure. It also collates and analyses news items released by these libraries to guide the improvement of the online services of public libraries in the pandemic environment. Finally, it puts forward the author’s reflections and suggestions on the key development directions of libraries in the post-pandemic era in six areas: reading promotion, smart libraries, new media operation, information literacy cultivation, open access and collaborative development.

scholarly journals Repertorio bibliográfico anotado de monografías de lucha leonesa (1977-2015)

2017 ◽  
Vol 12 (2) ◽  
pp. 50
Author(s):  
José Antonio Robles-Tascón ◽  
Héctor García-Robles
Keyword(s):  
Public Libraries ◽  
Annotated Bibliography ◽  
Private Institutions ◽  
University Libraries ◽  
Local Dimension ◽  
National Library ◽  
Public And Private ◽  
Starting Point

The purpose of this study was to create an annotated bibliography about Leonese wrestling. The first author's library was the starting point and then the catalogs of the National Library of Spain, Public Libraries of Spain, Spanish University Libraries Network, as well as the Spanish ISBN Agency Database of books published in Spain were consulted by using the keywords “lucha leonesa” and “aluche”. The annotated bibliography comprises a total of 19 monographs, published between 1977 and 2015. As a whole, they show the eminently local dimension of this traditional sport, the support it has received from several public and private institutions, as well as its double dimension as a sport and as a tradition solidly rooted in Leonese culture.

scholarly journals From the President: Productive Engagement

2009 ◽  
Vol 61 (3) ◽  
pp. 87
Author(s):  
Pauletta Brown Bracy
Keyword(s):  
North Carolina ◽  
Public Libraries ◽  
Public Library ◽  
State University ◽  
University Libraries ◽  
North Carolina State University ◽  
Randolph County ◽  
Forsyth County ◽  
Wake County ◽  
College Library

The joys of the vice presidency are embellished by the thrills of conference planning. I worked with some of the most generous and assiduous members of our association, who made the experience truly memorable. My deepest appreciation is extended to Dale Cousins and Ann Burlingame of Wake County Public Libraries; Dave Fergusson, Mary McAfee, Yolanda Bolden, and John Via of Forsyth County Public Library; Irene Laube of Durham Technical Community College Library; John Abbott of Appalachian State University Libraries; Bao-Chu Chang of North Carolina State University Libraries; Connie Keller of Carol Grotnes Belk Library, Elon University; Ednita Bullock, formerly of Bennett College Center of Information Resources and currently of North Carolina A. & T. State University’s F.D. Bluford Library; Philip Cherry of Durham County Library; Jonathan Farlow of Randolph County Public Library; and Caroline Walters, NCLA Administrative Assistant.

scholarly journals History of North Carolina Libraries and Librarianship: A Bibliography, Part II

2009 ◽  
Vol 62 (2) ◽  
pp. 91
Author(s):  
Wiley J. Williams
Keyword(s):  
North Carolina ◽  
Public Libraries ◽  
University Libraries ◽  
Library History ◽  
College And University ◽  
Library Associations ◽  
History Of

The first installment of this four-part bibliography, including general historical works about North Carolina public libraries, and histories of libraries from (alphabetically) Alamance through Guilford counties, was published in the Spring 2004 issue of North Carolina Libraries. Part two contains histories of public libraries from Halifax through Yadkin Counties, part three will include references to general works on North Carolina library history and histories of special libraries in thestate, and part four will describe materials on college and university libraries and library associations. Many of the works about individual libraries may not be considered traditional library history, however, an effort has been made to include all works that may be of use to librarians and researchers who are studying specific institutions.

scholarly journals Gender ratios in library management (‘directorship’) roles in New Zealand public and tertiary libraries

2021 ◽  
Author(s):  
◽  
Gareth Shute
Keyword(s):  
New Zealand ◽  
Gender Bias ◽  
Public Libraries ◽  
New South ◽  
Research Problem ◽  
University Libraries ◽  
Tertiary Institutions ◽  
Library Management ◽  
Female Managers ◽  
South Wales

<p>Research problem: This study looked at the percentage of female managers in charge of library systems within New Zealand between 1980 and 2013 to see if their gender balance matched the wider library workforce (which has upwards of 80% female staff). Methodology: Directories of public libraries were examined and the gender of each library manager was noted. Results: The overall figure for library managers was found to be around 80%, with a slight improvement over the period examined. However, when public libraries were divided by size, the results for the 1980s showed that large libraries had fewer female managers than the overall library workforce, while small libraries had a larger percentage. This difference was shown to decrease over the period studied, until both large and small libraries had around 80% female staff. A similar result was shown in preliminary data sourced from New South Wales (Australia), which suggested that this trend also occurs overseas. The New Zealand data also considered tertiary institutions. At the beginning of the study, only one out of six university library systems was managed by a woman, while in the most recent year seven out of ten managers were female. In contrast, there was found to be a high percentage of female managers in charge of polytechs over this same time. Implications: These results suggest that a gender bias existed within some sectors of librarianship (within large public libraries and university libraries) at the beginning of the study period, but that this bias has largely disappeared in recent years.</p>

Is There Such a Creature as the Post-Fordist Public Library? The Value of French Regulation Theory for Questions in Public Policy

2013 ◽  
Author(s):  
Siobhan Stevenson
Keyword(s):  
Public Policy ◽  
Customer Service ◽  
Public Libraries ◽  
Public Library ◽  
Regulation Theory ◽  
The Public ◽  
Régulation Theory ◽  
Reference Et

“Dismantling our fortress that was the reference desk and our citadel known as the circulation desk” these are some of the steps public libraries are taking in the name of customer service. The purpose of this research is to answer the question: “if the public library blossomed in the era of Fordism, what are the identifying features of the post-Fordest library?Au nom du service à la clientèle, certaines bibliothèques publiques ont entreprise de « démanteler la forteresse que constitue le poste de référence et la citadelle que constitue le bureau de prêt ». L'objectif de cette recherche est de répondre à la question: « Si la bibliothèque publique s'est développée à l'ère du fordisme, quelle sont les caractéristiques distinctives de la bibliothèque post-fordiste? » 

Users' needs and expectations on information services provided in libraries: case of four public university libraries from the western region of Kenya

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Irene Nyakweba ◽  
Joyce Muwanguzi Bukirwa ◽  
Eunice Sendikadiwa ◽  
Felicitas Ciabere Ratanya
Keyword(s):  
Public Libraries ◽  
Developed Countries ◽  
Information Services ◽  
Narrative Form ◽  
Western Region ◽  
University Libraries ◽  
Content Type ◽  
Start Up ◽  
The Western Region ◽  
Information Materials

PurposeThe purpose of this study is to assess the users' needs and expectations on information services provided in libraries, in four public universities from the western region of Kenya. The study explores the extent to which the libraries address users' needs and expectations examining the challenges being encountered, remedies and best practices put in place to mitigate the challenges. The level of users satisfaction towards the information services provided is also examined.Design/methodology/approachStructured questionnaires were distributed among undergraduates (384) and lecturers (86), where 342 were successfully filled and returned, giving a response rate of 73%. The study interviewed ten library staff revealing their views in addressing users' needs and expectations in respective libraries. Collected data were analysed descriptively using statistical methods and presented in figures and tables. Qualitative data were analysed in narrative form.FindingsMajority of users had a positive perception towards the library, while others indicated that their needs were yet to be meet. The study noted the poor state of affair with inadequacies in information materials infrastructure, dwindling budget, facilities and unskilled personnel. The study recommended the need for additional library budget to facilitate acquisition of additional and up-to-date information resources and facilities.Originality/valueThe concept of user needs and expectations has been widely discussed in developed countries. Identifying and understanding users’ requirements in the context of public libraries in developing countries would start up constructive trends towards building useable collections.

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