scholarly journals Organizational Performance, Firm Size and Chief Executive Officer’s (CEO’S) Compensation for Firms Listed in Nairobi Securities Exchange, Kenya

2019 ◽  
Vol 7 (06) ◽  
Author(s):  
Omamo Anne ◽  
Peter K’ Obonyo ◽  
Florence Muindi
Keyword(s):  
Organizational Performance ◽  
Firm Size ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Chief Executive ◽  
Primary Data ◽  
Financial Indicators ◽  
The Balanced Scorecard ◽  
Listed Firms ◽  
The Relationship

This study examined the link between organizational performance, firm size and CEO’S compensation of firms listed at the NSE. Past studies on the determinants of CEO’S compensation revealed a lack of consensus to the explanation of increases in CEO’S compensation. While most of the studies confirm linkages between organizational performance and CEO’S compensation, they measured organizational performance using financial indicators of performance, the current study investigates the relationship between organizational performance and CEO’S compensation but differs from the previous studies by expanding the measures of organizational performance to include the balanced scorecard measures of financial indicators, customer satisfaction, internal processes and learning and growth elements of performance. Additionally, the study sought to find out the moderating role of firm size on the relationship between organizational performance and CEO’S compensation. The theoretical foundation of this study was based on agency theory. A conceptual model and conceptual hypothesis were drawn from literature and provided directions for this study. The study’s population constituted 60 firms listed at the NSE. Descriptive crossectional survey was adopted for this study. Primary data was collected to capture the opinion of board members on factors that determine levels of CEO’S compensation using semi structured questionnaire. Secondary data was gathered from the financial statements of the listed firms for 2015-2016 financial periods. Descriptive statistics and stepwise regression were used to analyze and interpret the collected data. The study revealed that there was significant and positive relationship between organizational performance and CEO’S compensation. The study further found that firm size had a significant moderating effect on the relationship between organizational performance and CEO’S compensation.  

scholarly journals The Balanced Scorecard: the illusion of maximization without constraints

2012 ◽  
Vol 2 (1) ◽  
pp. 10-15
Author(s):  
Morten Jakobsen ◽  
Rainer Lueg
Keyword(s):  
Literature Review ◽  
Organizational Performance ◽  
Performance Measures ◽  
Balanced Scorecard ◽  
Analytical Study ◽  
Leading Indicators ◽  
Financial Indicators ◽  
Financial Success ◽  
The Balanced Scorecard ◽  
Overall Performance

The Balanced Scorecard (BSC) claims to maximize organizational performance through the management of different perspectives (e.g., financial, customers, internal processes, learning & growth). Most of the chosen measures are usually non-financial, as they are supposedly leading indicators of financial success. The developers of the BSC Kaplan and Norton see these perspectives as related, but not as linked to each other by accounting logic. Moreover, Kaplan and Norton recommend cascading the BSC across the organization by breaking up the BSC into sub-targets for each organizational unit.Inevitably, this can lead to situations where actors in an organization focus on a subset of non-financial indicators. In their attempt to maximize these indicators, unit-egoism may lead to sub-optimal overall performance of the organization. This is because the link from non-financial indicators at lower levels of the organization to the overall financial goals have been disjoined. This problem, however, has been largely ignored in the BSC-literature. Therefore, this paper addresses the rationality and limits inherent in the usage of multiple performance measures. For this, we conduct an analytical study based on a literature review.

scholarly journals Analisis Kinerja Koperasi Unit Desa Menggunakan Balanced Scorecard

2020 ◽  
Vol 16 (2) ◽  
pp. 113-128
Author(s):  
Jatmiko Wahyudi ◽  
Siti Qorrotu Aini
Keyword(s):  
Balanced Scorecard ◽  
Secondary Data ◽  
Point Of View ◽  
Primary Data ◽  
Fiscal Year ◽  
Well Performance ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Process Perspective ◽  
Learning Development

ENGLISHThis study aims to analyze the performance of a village unit cooperative (KUD) as a business entity using the balanced scorecard instrument. The research was conducted in July 2020 with KUD Bahagia, one of rural cooperatives in Pati Regency, as research object. This research used a quantitative and qualitative approach (mix method). Primary data were obtained by interviewing KUD administrators and field observations, while secondary data were derived from the annual report of the KUD Bahagia in 2020 fiscal year. Data were analyzed using a balanced scorecard to determine the performance of KUD from four perspectives namely financial perspective, customer perspective, internal business process perspective, and learning development perspective. The results showed that from balanced scorecard point of view, in general KUD Bahagia showed well performance. Few indicators show lower performance and the management of KUD Bahagia should pay attention for the indicators.The number of KUD members tends to decrease and the use of information technology in managing administration and running a business need to be boosted. INDONESIAPenelitian ini bertujuan untuk menganalisis kinerja badan usaha berbentuk Koperasi Unit Desa (KUD) dengan menggunakan instrumen balanced scorecard. Penelitian dilaksanakan pada bulan Juli 2020 dengan objek penelitian KUD Bahagia di Kabupaten Pati. Penelitian menggunakan pendekatan kuantitatif dan kualitatif secara bersama (mix method). Data primer diperoleh dengan cara wawancara dengan pengurus KUD dan observasi lapangan sedangkan data sekunder diperoleh dari laporan rapat anggota tahunan Koperasi Unit Desa (KUD) Bahagia Tahun 2020. Data dianalisis dengan menggunakan balanced scorecard untuk mengetahui kinerja KUD dari perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan. Hasil penelitian menunjukan bahwa ditinjau dari analisis balanced scorecard, Koperasi Unit Desa (KUD) Bahagia secara umum menunjukkan kinerja yang baik. Beberapa indikator kinerja yang perlu mendapat perhatian dari pengelola KUD Bahagia adalah penurunan jumlah anggota KUD dan masih perlu dioptimalkan penggunaan teknologi informasi dalam mengelola administrasi maupun menjalankan usaha.

scholarly journals PENGUKURAN KINERJA INSTALASI FARMASI RSUD DATOE BINANGKANG KABUPATEN BOLAANG MONGONDOW DENGAN METODE BALANCED SCORECARD

PHARMACON ◽  
2020 ◽  
Vol 9 (4) ◽  
pp. 589
Author(s):  
Ellysa N. Laleno ◽  
Gayatri Citraningtyas ◽  
Erladys M. Rumondor
Keyword(s):  
Balanced Scorecard ◽  
Business Processes ◽  
Drug Information ◽  
District Hospital ◽  
Secondary Data ◽  
Primary Data ◽  
The Balanced Scorecard ◽  
Financial Perspective ◽  
Financial Administration ◽  
Hospital General

ABSTRACTPerformance measurement used the Balanced Scorecard method needs to be done at Datoe Binangkang Hospital General Pharmacy Installation to measure the performance achievements that have been carried out by Datoe Binangkang Hospital General Pharmacy Installation and as a basis for further performance improvement. This research aims to determine the performance of IFRS Datoe Binangkang with the Balanced Scorecard method in terms of the financial perspective and the perspective of internal business processes. This research is descriptive used a retrospective approach to financial perspective and prospective for internal business processes. Primary data were obtained from direct observation and secondary data were obtained from IFRS financial administration reports and Datoe Binangkang District Hospital. The results showed that in the financial perspective of 2019: the contribution of IFRS to RSUD 73.01%, ITOR 3.65 times and the average age of inventor 100 days. Internal business perspective: The level of availability of drugs is 95%, the average dispensing time for non-concoction prescriptions is 22.17 minutes and prescription concoctions at IFRS that are usually given to children, replaced with drugs that are already available according to the patient's illness, the component of drug information given to patients still does not meet the standards set by the Indonesian Minister of Health  No. 73 of 2016. The conclusion is the performance of Datoe Binangkang Hospital Pharmacy Installation is quite good, but needs to be improved in terms of drug inventory control, dispensing time and drug information services. Key words: Performance, Pharmacy Installation Datoe Binangkang District Hospital, Balanced ScorecardABSTRAK Pengukuran kinerja dengan metode Balanced Scorecard perlu dilakukan di Instalasi Farmasi RSUD Datoe Binangkang untuk mengukur pencapaian kinerja yang telah dilakukan Instalasi Farmasi RSUD Datoe Binangkang serta sebagai dasar untuk perbaikan kinerja selanjutnya. Penelitian ini bertujuan untuk mengetahui kinerja IFRS Datoe Binangkang dengan metode Balanced Scorecard ditinjau dari perspektif keuangan dan perspektif proses bisnis internal. Penelitian ini bersifat deskriptif dengan menggunakan pendekatan retrospektif untuk perspektif keuangan dan prospektif untuk proses bisnis internal. Data primer diperoleh dari observasi langsung, wawancara dan data sekunder diperoleh dari laporan administrasi keuangan IFRS dan RSUD Datoe Binangkang. Hasil penelitian menunjukan bahwa pada perspektif keuangan tahun 2019: kontribusi IFRS ke RSUD 73,01%, ITOR 3,65 kali dan average age of inventory 100 hari. Perspektif bisnis internal: Tingkat ketersediaan obat 95%, average dispensing time untuk resep non-racikan 22,17 menit dan resep racikan di IFRS yang biasanya diberikan pada anak, diganti dengan obat-obatan yang sudah tersedia sesuai dengan penyakit yang diderita pasien, komponen informasi obat yang diberikan kepada pasien masih belum memenuhi standar yang telah ditetapkan oleh Permenkes RI No. 73 Tahun 2016. Kesimpulannya yaitu kinerja Instalasi Farmasi RSUD Datoe Binangkang sudah cukup baik, akan tetapi perlu dilakukan perbaikan dalam hal pengendalian persediaan obat, dispensing time dan pelayanan informasi obat. Kata kunci : Kinerja, Instalasi Farmasi RSUD Datoe Binangkang, Balanced  Scorecard

scholarly journals The Relationship Between Human Resource Strategies and Organizational Performance Based on The Balanced Scorecard in a Public hospital in Iran: A Cross-Sectional Study

2021 ◽  
Author(s):  
Ebrahim Nafari ◽  
Behrooz Rezaei
Keyword(s):  
Organizational Performance ◽  
Human Resource ◽  
Balanced Scorecard ◽  
Pearson Correlation ◽  
Hospital Performance ◽  
Cross Sectional Study ◽  
Training And Development ◽  
Cross Sectional ◽  
The Balanced Scorecard ◽  
The Relationship

Abstract Background: Today, due to complex environment and rapidly changing of health industry, hospitals need to optimize their organizational performance to achieve a competitive advantage. One of the important factors for achieving competitive advantage is the effective human resources management through application of appropriate human resource strategies. The aim of this study was to investigate the relationship between human resource strategies and organizational performance based on the balanced scorecard. Methods: A cross-sectional study was conducted among clinical and administrative staff in a public hospital in Isfahan, Iran. All eligible staff entered the study (n=200). Data were collected using self reported questionnaires during July 2018. The main questionnaire contained 32 items which investigated employees' perceptions on human resource strategies (including seven strategies) and organizational performance based on the balanced scorecard approach. In order to analyzing data, Pearson correlation coefficient and multivariate regression analysis were applied using SPSS/21 software (P <0.05). Results: In this study, 154 questionnaires were completed and returned (return rate = 77%). Human resource strategies and organizational performance were evaluated at a medium level. There was a significant positive relationship between human resource strategies and organizational performance (r = 0.73, p = 0.001). Pearson correlation coefficient showed that human resource strategies had the highest relationship with organizational performance in the dimension of growth and learning (r = 0.669, p = 0.001) and the least relationship with the dimension of financial performance (r = 0.455, 0.001). 0 = p). Regression analysis showed that all human resources strategies were effective on organizational performance (R=0.998, R2=0.997, ADJ.R2=0.997). Staff training and development strategy (Beta = 0. 265, p = 0.000), personnel compensation (Beta = 0.212, p = 0.000) and recruitment strategy (Beta = 0.208, B, P=0.000) had the greatest impact on organizational performance respectively. Conclusion: In order to improve hospital performance, it seems that the development of human resource strategies (especially staff training and development, and compensation strategy) can be considered by hospital managers. The findings of this study can be considered for developing hospital performance in similar context.

TQM and organizational performance using the balanced scorecard approach

2017 ◽  
Vol 66 (1) ◽  
pp. 111-125 ◽  
Author(s):  
Gholamhossein Mehralian ◽  
Jamal A. Nazari ◽  
Golnaz Nooriparto ◽  
Hamid Reza Rasekh
Keyword(s):  
Organizational Performance ◽  
Balanced Scorecard ◽  
Structural Equation ◽  
Strong Association ◽  
Measurement Model ◽  
Equation Modeling ◽  
Total Quality ◽  
Content Type ◽  
The Balanced Scorecard ◽  
The Relationship

Purpose The purpose of this paper is to examine the relationship between the implementation of total quality management (TQM) and organizational performance, using the balanced scorecard (BSC) approach. Design/methodology/approach In order to investigate the relationship between TQM and BSC, a questionnaire was developed and distributed to 30 largest pharmaceutical distribution companies in Iran. Structural equation modeling was used to evaluate the measurement model and to test the research hypotheses using the data from 933 completed questionnaires. Findings The results supported the research model and revealed that TQM implementation can positively and significantly influence the BSC and its four perspectives. Practical implications Considering the strong association between TQM and all four perspectives of organizational performance (BSC), managers should strongly leverage the implementation of TQM practices in order to reach their strategic objectives. Originality/value This study is the first empirical study conducted on the association of TQM and BSC in the pharmaceutical industry. The findings of this study provide strong evidence supporting the implementation of TQM in the pharmaceutical context.

scholarly journals The Measurement Of Performance Using The Balanced Score Card In Islamic Banking

2020 ◽  
Vol 1 (1) ◽  
pp. 10-22
Author(s):  
Tri Wahyuni ◽  
Suwignyo Widagdo ◽  
Hamzah Fansuri Yusuf
Keyword(s):  
Data Processing ◽  
Test Data ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Primary Data ◽  
Balanced Score Card ◽  
Employee Productivity ◽  
The Balanced Scorecard ◽  
Score Card ◽  
The Balanced Score Card

This  study  aimed  to  analyze  the  extent  to  which  performance  of  the PT. BPR Sinar Artha Wuluhan when measure d using the four perspectives of the Balanced Scorecard. The research was conducted on the company's performance in 2013-2014. The data used are primary data obtained from interviews with the resource persons and distributing questionnaires to the respondents as many as 130 respondents, ie 95 respondents and 35 respondents. This study also used secondary  data  obtained  from  various  sources  such  as  the  internet,  books, journals, theses, and others associated with this research. Data processing method using test data quality, the data validity test and reliability test data to test the questionnaire with the help of analysis tools SPSS version 20. The data processing also uses four perspectives of the Balanced Scorecard, the financial perspective using ROA, ROE and NPM. Customers use the perspective of customer acquisition, customer retention and customer satisfaction. Internal business perspective using indicators of innovation and operations. Learning and Growth perspective   using  a   level   employee   productivity,   employee   retention   and employee satisfaction. The results showed overall scores obtained by the performance of the company amounted to 46,9 % who expressed the company's performance is not good. However, there is increasing from year to year has increased its performance is quite good. Keywords: Performance Measurement, Balanced Score Card

scholarly journals PENERAPAN BALANCED SCORECARD DALAM PENGUKURAN KINERJA ORGANISASI PUBLIK (Studi Kasus Pada Badan Pendapatan Daerah Kabupaten Mojokerto)

2019 ◽  
Vol 4 (02) ◽  
Author(s):  
Lailatul Fajriah ◽  
M. Taufiq Hidayat
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Primary Data ◽  
The Balanced Scorecard ◽  
Study Approach ◽  
Satisfaction Index ◽  
Financial Perspective ◽  
Process Perspective ◽  
Internal Business Process

ABSTRACTThis study aims to analyze the performance of the Mojokerto Regency Revenue Agency with the Balanced Scorecard approach. Performance is measured through four perspectives: financial perspective, customer perspective, internal business process perspective and learning and growth perspective. This type of research is a descriptive qualitative research with a case study approach. The data used are primary data from interviews and secondary data from documentation. Data analysis was performed by covering four perspectives, the financial perspective was measured by the value for money method, the perspective of the customer with the customer satisfaction index. Internal business process perspective is measured by service cycle efficiency and learning and growth perspective with employee satisfaction index. The results of this study indicate that evaluating performance from a financial perspective is economical, efficient and effective. Performance from the customer's perspective is good, because taxpayers are satisfied with the services provided by the Mojokerto Regency Revenue Agency. The internal business process performance is classified as efficient in providing services, and the assessment of learning and growth perspective performance is good, because employees of the Mojokerto Regency Revenue Agency are satisfied with what is provided by the Mojokerto Regency Revenue Agency. Keywords: Balanced Scorecard, Public Organizations

scholarly journals Strategi Peningkatan Kinerja Badan Amil Zakat Daerah (BAZDA) Kabupaten Nganjuk (Studi Analisis dengan Metode Balanced Scorecard)

2016 ◽  
Vol 1 (1) ◽  
Author(s):  
Mukhamad Zakariya
Keyword(s):  
Performance Improvement ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Fund Raising ◽  
Primary Data ◽  
Public Confidence ◽  
Improvement Strategy ◽  
The Balanced Scorecard ◽  
Performance Report ◽  
Research Procedure

To optimize the role of BAZDA, it requires good fund management strategy so as to create public confidence in disbursing the fund to Bazda rather than giving it directly to mustahik. Directly channeling is closer to the consumptive use that it somewhat obscures productive purposes. Author feel interested in doing research related to performance improvement strategy of BAZDA Nganjuk residence to the management of zakat, infaq, and sadaqah with Balanced Scorecard method. This study titled "Strategy for Performance Improvement of BAZDA Nganjuk Residence (Study Analysis of the Balanced Scorecard method) ".  Type of research used in this paper is qualitative, that is research procedure that produces descriptive data in the form of written or spoken words’ people and behaviors that can be observed. The data used in this study can be divided into two. First, the primary data, that is in the form of interviews with a Nganjuk BAZ board, local government and muzakki. Second, Secondary Data, it is obtained through the financial statements of BAZDA Nganjuk and also from the literature books that support theory of research. The result of study shows; (a) on the basis of the financial perspective, there are still some potential areas of real that can not be absorbed optimally; (b) on the basis of business process perspective, realization of consumptive utilization of zakat is greater than the productive empowerment of zakat; (c) on the basis of customer perspective, when the process of zakat socialization is associated with the result of fund raising, and there are still some potency of zakat that is optimally untapped, it still requires an effort to socialize it more proactive; (d) on the basis of growth and learning, for progress institution of BAZDA Nganjuk, it requires reference sources, both internal and external agencies. Internal agency may be the agency's each period of performance report, while the external agency is from muzakki and mustahik. Keywords: Strategy, performance of BAZDA, balanced scorecard method

Strategi Peningkatan Kinerja Badan Amil Zakat Daerah (Bazda) Kabupaten Nganjuk

2016 ◽  
Vol 1 (1) ◽  
pp. 36-54
Author(s):  
Mukhamad Zakariya
Keyword(s):  
Performance Improvement ◽  
Balanced Scorecard ◽  
Secondary Data ◽  
Fund Raising ◽  
Primary Data ◽  
Public Confidence ◽  
Improvement Strategy ◽  
The Balanced Scorecard ◽  
Performance Report ◽  
Research Procedure

To optimize the role of BAZDA, it requires good fund management strategy so as to create public confidence in disbursing the fund to Bazda rather than giving it directly to mustahik. Directly channeling is closer to the consumptive use that it somewhat obscures productive purposes. Author feel interested in doing research related to performance improvement strategy of BAZDA Nganjuk residence to the management of zakat, infaq, and sadaqah with Balanced Scorecard method. This study titled "Strategy for Performance Improvement of BAZDA Nganjuk Residence (Study Analysis of the Balanced Scorecard method) ".  Type of research used in this paper is qualitative, that is research procedure that produces descriptive data in the form of written or spoken words’ people and behaviors that can be observed. The data used in this study can be divided into two. First, the primary data, that is in the form of interviews with a Nganjuk BAZ board, local government and muzakki. Second, Secondary Data, it is obtained through the financial statements of BAZDA Nganjuk and also from the literature books that support theory of research. The result of study shows; (a) on the basis of the financial perspective, there are still some potential areas of real that can not be absorbed optimally; (b) on the basis of business process perspective, realization of consumptive utilization of zakat is greater than the productive empowerment of zakat; (c) on the basis of customer perspective, when the process of zakat socialization is associated with the result of fund raising, and there are still some potency of zakat that is optimally untapped, it still requires an effort to socialize it more proactive; (d) on the basis of growth and learning, for progress institution of BAZDA Nganjuk, it requires reference sources, both internal and external agencies. Internal agency may be the agency's each period of performance report, while the external agency is from muzakki and mustahik

scholarly journals The extent possibility of implementing balanced scorecard within manufacturing industries sector in Sulaymaneyah Governorate

2017 ◽  
Vol 3 (3) ◽  
pp. 371
Author(s):  
Farooq H Muhammad
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Manufacturing Sector ◽  
Secondary Data ◽  
Industrial Sector ◽  
Primary Data ◽  
Future Research ◽  
Theoretical Concepts ◽  
The Balanced Scorecard ◽  
Industrial Enterprises

This research is part of a broader investigation into disclosing the reasons behind the impossibility of applying advanced management techniques and tools in developing countries. The aim of this research is to find out the availability of requirements and then obstacles in applying the balanced scorecard method in the manufacturing sector because of the importance of this sector in economic development. The importance of choosing the province of Sulaymaneyah as a research population place is due to according to the industrial indicators of the Kurdistan Region Statistics Authority and the Iraq's Central Statistics Organization; the province is considered a more developed model in the industrial sector in Iraq and contains high proportion of small, medium and large, miscellaneous enterprises. The research adopted an analytical descriptive method, where secondary data was collected through a comprehensive survey and access to what was written previously on relevant and then collecting primary data through conducting the questionnaire, in addition to field visits and access to the archive of information on these projects in the relevant directorates. Then the descriptive and inferential statistics were used to organize, display and analyze the data and to arrive at accurate results and realistic conclusions and so that the researcher formulated a set of recommendations according to the conclusions. The results showed that the financial perspective remains the highest priority among all other perspectives (Customers, Internal processes, learning and growth) perspective. And most of the firms lack strategic management and they do not have the basic requirements and there are actually a number of obstacles to the application of this tool. It is expected that the results and recommendations help the decision makers of industrial enterprises to adopt and move towards the implementation of the Balanced Scorecard more broadly.  The results of the research confirm some of the prevailing theoretical concepts and recommendations provide possible solutions or help for institutional changes to enhance performance management generally. Finally, the numbers of the future research were proposed.

Sign in / Sign up

Export Citation Format

Share Document