scholarly journals The extent to which universities have embraced technology in service delivery: A comparative study of NUST (Zimbabwe) and University of Venda (RSA)

2018 ◽  
Vol 10 (1) ◽  
pp. 01-09
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Information And Communications Technology ◽  
Web Content ◽  
Global Village ◽  
National University ◽  
E Learning ◽  
The University ◽  
The Comparative Study

AbstractInformation and communications technologies (ICT) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs especially the Internet, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The comparative study was done to find out to what extent the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. It is recommended that these universities adopt online service delivery to enhance and develop lives of the university community.Keywords: Information and communications technology, information society, global village, universities, e-learning.

scholarly journals The extent to which universities have embraced technology in service delivery: a comparative study of NUST (Zimbabwe) and University of Venda (RSA)

2018 ◽  
Vol 10 (4) ◽  
pp. 16-24
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Global Village ◽  
National University ◽  
E Learning ◽  
The University

Information communication technologies (ICTs) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs, especially the Internet, creating websites, making use of Web 2.0 applications, that is, social networks and moving their services from a manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some Web 2.0 applications though not fully exploiting all the functions.   Keywords: Information communication technology, information society, global village, universities, e-learning.  

scholarly journals The Extent to Which Universities Have Embraced Technology in Service Delivery: A Comparative Study of NUST (Zimbabwe) and University of Venda (RSA)

2019 ◽  
Vol 10 (4) ◽  
pp. 182-190
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyib
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Online Service ◽  
Global Village ◽  
National University ◽  
The University

nformation Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to enhance and develop lives of the university community. Keywords: Information Communication Technology, Information society, Global village, Universities, e-learning.

scholarly journals The extent to which universities have embraced technology in service delivery: A comparative study of NUST (Zimbabwe) and university of Venda (RSA)

2018 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Online Service ◽  
National University ◽  
The University

 Information Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery.  Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to    enhance and develop lives of the university community. 

scholarly journals The Launch of the National Rollout of the Municipal Innovation Maturity Index (MIMI) (A tool to measure innovation in municipalities).

2021 ◽  
Keyword(s):  
Service Delivery ◽  
Assessment Tool ◽  
International Perspective ◽  
Director General ◽  
Digital Assessment ◽  
Vice Chancellor ◽  
National University ◽  
Innovative Tool ◽  
International Audience ◽  
The University

The MIMI project was initiated by the DSI in partnership with the South African Local Government Association (SALGA), the HSRC and UKZN. The purpose of this initiative was to develop an innovative tool capable of assessing and measuring the innovation landscape in municipalities, thus enabling municipalities to adopt innovative practices to improve service delivery. The outcome of the implementation testing, based on the participation of 22 municipalities, demonstrated the value and the capacity of MIMI to produce innovation maturity scores for municipalities. The digital assessment tool looked at how a municipality, as an organisation, responds to science, technology and innovation (STI) linked to service delivery, and the innovation capabilities and readiness of the municipality and the officials themselves. The tool is also designed to recommend areas of improvements in adopting innovative practices and nurturing an innovation mindset for impactful municipal service delivery. The plan going forward is to conduct learning forums to train municipal officials on how to use the MIMI digital platform, inform them about the nationwide implementation rollout plan and support municipal officials to engage in interactive and shared learnings to allow them to move to higher innovation maturity levels. The virtual launch featured a keynote address by the DSI Director-General, Dr Phil Mjwara; Prof Mehmet Akif Demircioglu from the National University of Singapore gave an international perspective on innovation measurements in the public sector; and messages of support were received from MIMI partners, delivered by Prof Mosa Moshabela, Deputy Vice-Chancellor (DVC) of Research at the University of KwaZulu-Natal (UKZN) and Prof Leickness Simbayi, Acting CEO of the Human Sciences Research Council (HSRC). It attracted over 200 attendees from municipalities, government, business and private sector stakeholders, academics, policymakers and the international audience. @ASSAf_Official; @dsigovza; #MIMI_Launch; #IID

scholarly journals Comparative Study of Internet Usage Among University Students: A Study of the University of Dhaka, Bangladesh

2017 ◽  
Vol 13 (34) ◽  
pp. 134 ◽  
Author(s):  
Md. Akram Hossain ◽  
Md. Habibur Rahman
Keyword(s):  
University Students ◽  
Comparative Study ◽  
Internet Access ◽  
Internet Usage ◽  
The Internet ◽  
Survey Questionnaire ◽  
Business Studies ◽  
Versatile Tool ◽  
The University ◽  
The Comparative Study

Internet is a versatile tool used by the students that draws attention of many researchers. But little research has been found regarding the comparative study of internet usage among university students. For this reason, the study surveyed the internet usage among university students coming from Business Studies, Science & Arts disciplines at University of Dhaka, Bangladesh and the overall perceptions towards the internet usage. So we developed a survey questionnaire and collected data on students’ demographics, internet usage behavior and purposes of internet use. Therefore, we distributed 50 questionnaires to each discipline and a total of 150 questionnaires were returned and all were usable. Then we analyzed the obtained data using SPSS. The results show that the percentage of internet usage among the students coming from Business Studies, Science and Arts disciplines is 100%, 92% and 90% respectively. The study recommends that the students coming from Science and Arts background should enhance the internet usage. And the students from all backgrounds should enhance the frequency of internet access per day and invest more on internet usage. The study also recommends that the universities should provide adequate internet facilities and enabling environment for student. This study provides a theoretical and empirical basis for further studies on internet usage of university students.

Opportunities and Challenges in Implementing Distance Learning and e-Learning

2015 ◽  
pp. 329-345
Author(s):  
Jennifer Kasanda Sesabo ◽  
Rashid Mfaume ◽  
Dominik T. Msabila
Keyword(s):  
Distance Learning ◽  
Information And Communications Technology ◽  
Teaching Staff ◽  
Pedagogical Strategies ◽  
Demand For Education ◽  
Delivery Modes ◽  
Resource Investment ◽  
Effective Delivery ◽  
E Learning ◽  
The University

In Tanzania, the growing demand for education due to massive enrolment in universities calls for adoption of Distance Learning (DL) and e-learning. Other factors for adoption include limited space and pace of learning, pedagogical weaknesses, and shortage of teaching staff. Mzumbe University also experiences the same as it operates satellite teaching centres of Morogoro town, Mbeya, Dar es Salaam, Tanga and Mwanza. This has made the university consider shifting from conventional delivery modes to alternative pedagogical strategies using Information and Communications Technology (ICT). The aim is to ensure effective delivery of quality education. There are opportunities and challenges. The challenges include absence of national and institutional quality assurance system framework on e-learning and distance education, and shortage of teaching staff and ICT facilities. Thus, universities need appropriate budget and resource investment to support capacity building for teaching staff and students, and formulating policies, guidelines and operational framework on distance learning and e-learning.

scholarly journals Comparative Study Of Platforms For E-Learning In The Higher Education

2008 ◽  
Vol 4 (8) ◽  
pp. 15-26
Author(s):  
Jose Mondejar-Jimenez ◽  
Juan-Antonio Mondejar-Jimenez ◽  
Manuel Vargas-Vargas ◽  
Maria-Leticia Meseguer-Santamaria
Keyword(s):  
Higher Education ◽  
Comparative Study ◽  
Virtual Environments ◽  
Integrated Management ◽  
The Internet ◽  
Virtual Campus ◽  
University Environment ◽  
La Mancha ◽  
E Learning ◽  
The University

Castilla-La Mancha University has decided to implement two tools: WebCT and Moodle, Virtual Campus has emerged: www.campusvirtual.ulcm.es. This paper is dedicated to the analysis of said tool as a primary mode of e-learning expansion in the university environment. It can be used to carry out standard educational university activities in accordance with the guidelines set out by the new European Space for Higher Education. New needs continue to present themselves, not only with regard to the exchange of information and documents, but the complete and integrated management of teaching which is carried out using virtual environments and the Internet: e-learning.

Sign in / Sign up

Export Citation Format

Share Document