scholarly journals The Extent to Which Universities Have Embraced Technology in Service Delivery: A Comparative Study of NUST (Zimbabwe) and University of Venda (RSA)

2019 ◽  
Vol 10 (4) ◽  
pp. 182-190
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyib

nformation Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to enhance and develop lives of the university community. Keywords: Information Communication Technology, Information society, Global village, Universities, e-learning.

2018 ◽  
Vol 10 (4) ◽  
pp. 16-24
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi

Information communication technologies (ICTs) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs, especially the Internet, creating websites, making use of Web 2.0 applications, that is, social networks and moving their services from a manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some Web 2.0 applications though not fully exploiting all the functions.   Keywords: Information communication technology, information society, global village, universities, e-learning.  


2018 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi

 Information Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery.  Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to    enhance and develop lives of the university community. 


2018 ◽  
Vol 10 (1) ◽  
pp. 01-09
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi

AbstractInformation and communications technologies (ICT) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs especially the Internet, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The comparative study was done to find out to what extent the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. It is recommended that these universities adopt online service delivery to enhance and develop lives of the university community.Keywords: Information and communications technology, information society, global village, universities, e-learning.


2021 ◽  

The MIMI project was initiated by the DSI in partnership with the South African Local Government Association (SALGA), the HSRC and UKZN. The purpose of this initiative was to develop an innovative tool capable of assessing and measuring the innovation landscape in municipalities, thus enabling municipalities to adopt innovative practices to improve service delivery. The outcome of the implementation testing, based on the participation of 22 municipalities, demonstrated the value and the capacity of MIMI to produce innovation maturity scores for municipalities. The digital assessment tool looked at how a municipality, as an organisation, responds to science, technology and innovation (STI) linked to service delivery, and the innovation capabilities and readiness of the municipality and the officials themselves. The tool is also designed to recommend areas of improvements in adopting innovative practices and nurturing an innovation mindset for impactful municipal service delivery. The plan going forward is to conduct learning forums to train municipal officials on how to use the MIMI digital platform, inform them about the nationwide implementation rollout plan and support municipal officials to engage in interactive and shared learnings to allow them to move to higher innovation maturity levels. The virtual launch featured a keynote address by the DSI Director-General, Dr Phil Mjwara; Prof Mehmet Akif Demircioglu from the National University of Singapore gave an international perspective on innovation measurements in the public sector; and messages of support were received from MIMI partners, delivered by Prof Mosa Moshabela, Deputy Vice-Chancellor (DVC) of Research at the University of KwaZulu-Natal (UKZN) and Prof Leickness Simbayi, Acting CEO of the Human Sciences Research Council (HSRC). It attracted over 200 attendees from municipalities, government, business and private sector stakeholders, academics, policymakers and the international audience. @ASSAf_Official; @dsigovza; #MIMI_Launch; #IID


Author(s):  
S. Thanuskodi

The present century ushered in the knowledge economy whereby information, access to it, and the ability to use it to create new knowledge becomes the single most important skill that individuals need to acquire in order to succeed. The workplace is asking for university graduates who have acquired a stronger intellectual framework for using information for discovery. This calls for a change in the university educational landscape and a pedagogic shift from the closure learning system where students and the teacher communicated and interacted face-to-face to include a new learning system that is virtual, distributed, problem-based, more student-centered, and facilitated by global information networking systems. This is a knowledge-based pedagogy and requires that both students and teaching faculty acquire information seeking and management skills. E-learning, open access to resources, distance education, interdisciplinary and cross-institutional collaboration enhanced by information communication technologies are major developments that are reshaping library services. Consequently, new roles and services have emerged for university librarians. Taking up the characteristics of an electronic information resource, librarians are more “distributed” and play a central role in the teaching/learning programmes of the university: they serve as consultants in information resources management and coordinate information technology applications; they provide instructions on research methods and other areas that deal with incorporating information communication technologies into learning, and are more actively involved in providing information instructional programmes to both faculty and students. The present study evaluates the use of library facilities and information resources in university libraries in Tamil Nadu. A survey of 518 students from 5 universities in Tamil Nadu was conducted through a set of questionnaires. The collected data covers the use of library resources, services, (e.g. reference services, photocopying services), etc. The chapter concludes that the main intention for the use of libraries has been the academic interest of the students.


2020 ◽  
Vol 19 (1-2) ◽  
pp. 76-94
Author(s):  
Thomas Kleiner

Abstract Today industrial production is performed across national boundaries in real time with great accuracy and precision using digital information communication technologies. Manufacturing in one location is possible as it receives digital signals and messages transmissions from remote activities across borders. But who are these magicians behind the curtain? They are the highly skilled and educated knowledge workers of the global, blue-collar, working class. A generation ago working in industrial settings we would have likely shared close physical proximity as well as a common language and culture. Today we share the interconnectedness of our global village across national, cultural, and linguistic boundaries.


Author(s):  
Nataliia M. Vinarchuk ◽  
Olha S. Haliuka ◽  
Mariia-Tereza I. Sholovii

The new reality caused by the coronavirus pandemic opens up the possibility of updating the content of professional training of socially mobile educators by means of health-saving and information-communication technologies. The purpose of the study is to analyse the features of the use of health and IC-technologies in the process of forming a socially mobile teacher in a pandemic. The research methodology includes theoretical analysis and generalisation of psychological and pedagogical sources, elaboration of legal documents in the field of education, study and generalisation of experience of scientific and pedagogical workers, disclosure of basic theoretical provisions, identification and substantiation of key concepts. The authors present a detailed analysis of the concepts of “health”, “health-saving technologies”, “information and communication technologies”, “social mobility”. The purpose and tasks of health-saving and IC-technologies are clarified. Ways to implement and use health-saving technologies in educational institutions during the pandemic COVID-19 have been identified. Methods of application of information and communication technologies in the conditions of distance learning are offered. A number of advantages and disadvantages of ICT in education are identified. The guidelines of successful realisation of a socially mobile teacher in the modern educational reality are determined. It has been found that social mobility as an integrative ability of an individual to adapt to the changing environment and changes dictated by society is perhaps the most important and relevant feature in our time. It is determined that the readiness to implement, combine and use in professional pedagogical activities of health-saving and IC-technologies indicates the formation of social mobility of the teacher. The experience of using health-saving and information-communication technologies by scientific and pedagogical workers of Ivan Franko National University of Lviv in the process of becoming and formation of socially mobile educators in the conditions of the COVID-19 pandemic is described. The practical value of scientific work lies in the substantiation and generalisation of pedagogical conditions for updating the content of professional training of future teachers through the prism of their ability to social mobility


Author(s):  
D. Bruce Taylor ◽  
Lindsay Sheronick Yearta

While technology has always played a role in teaching and learning, with the advent of Information Communication Technologies (ICTs), schools have struggled to keep pace with Web 2.0 tools available for teaching and learning. Multiliteracies, a term coined by scholars who published under the name The New London Group in 1996, has helped provide a theoretical foundation for applying new texts and tools to teaching and learning; however, much of the scholarship around Multiliteracies remains in the academic and theoretical domain. The authors suggest a pedagogic framework or metastructure for applying Multiliteracies to teacher education and by extension to P-12 classrooms. They document Web 2.0 tools and discuss how they have used them in undergraduate and graduate teacher education courses.


2004 ◽  
Author(s):  
◽  
Pretty L. Majola

This topic was initiated because of love of community development and information communication application by the researcher. It was further strengthened by taking part during the International Wowen University (Ifu) practice in 2000. The main theme of the study was Information Age. Ifu is well known as the virtual university, which is based in Germany at the University of Hamburg. The researcher, together with eight other women from different countries, designed and developed a model for community development by using ICTs. The model can be used as a basic guide for similar projects. The work, therefore in this thesis is based on personal experiences shared experiences, and research as well as by reading others experiences. This study provides ideas for potential community development by using Information Communication Technologies (ICTs) in rural areas with special reference to Ward Three of Durban Metro. The results of the study confirmed the saying “If you can’t beat them join them”. This study reported on research conducted in two different rural areas known as Bamshela and Ward Three. The results from the first area Bamshela, illustrated the way forward for Ward Three. Since the ICTs center exists in Bamshela the author received more information about the centre’s utilisation than its establishment. The focus on the second area emphasises the necessity, awareness and participation in community development. The three specifics focuses on whether there is a need for the ICTs centre for community development. Further more the study focused on areas where ICTs played prominent roles, such as in policy making, education, globalisation, ICTs, community development and participation of community members in community development projects.


Purpose of the study. The publication considers the activities of two university museums – the Museum of Archeology and the Museum of Ethnography of Volyn and Polissya which operating at the Faculty of History, Political Science and National Security at the Lesya Ukrainka Volyn National University. The preconditions of their creation are analyzed and the main stages of development are singled out. Attention is focused on the initiators of the research museums. The contribution of the heads in development of the Museum of Archeology and the main directions of their work are highlighted. The research methodology is based on a comparative study of the main directions of the research were the peculiarities of the fund and exposition-exhibition work of the Museum of Archeology and the Museum of Ethnography of Volyn and Polissya at the Lesya Ukrainka Volyn National University. The scientific novelty. Scientific novelty lies in the fact that the first named to the reasons for three changes in the location of the Museum of Archeology. The preconditions that prompted re-expositions in these museums are highlighted. The ways of replenishment of the fund collections of the Museum of Archeology and the Museum of Ethnography of Volyn and Polissya at the Lesya Ukrainka Volyn National University are singled out. Findings. The characteristic features of the construction of the expositions of these museums, which are due to the specifics of the use of their premises as the auditorium fund of the university were highlighted. The classification of monuments, which can be conditionally combined into groups, is given. The fund groups of both museums are characterized. Prospects for further development of the studied university museums are outlined.


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