scholarly journals The extent to which universities have embraced technology in service delivery: a comparative study of NUST (Zimbabwe) and University of Venda (RSA)

2018 ◽  
Vol 10 (4) ◽  
pp. 16-24
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Global Village ◽  
National University ◽  
E Learning ◽  
The University

Information communication technologies (ICTs) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs, especially the Internet, creating websites, making use of Web 2.0 applications, that is, social networks and moving their services from a manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some Web 2.0 applications though not fully exploiting all the functions.   Keywords: Information communication technology, information society, global village, universities, e-learning.  

scholarly journals The Extent to Which Universities Have Embraced Technology in Service Delivery: A Comparative Study of NUST (Zimbabwe) and University of Venda (RSA)

2019 ◽  
Vol 10 (4) ◽  
pp. 182-190
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyib
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Online Service ◽  
Global Village ◽  
National University ◽  
The University

nformation Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to enhance and develop lives of the university community. Keywords: Information Communication Technology, Information society, Global village, Universities, e-learning.

scholarly journals The extent to which universities have embraced technology in service delivery: A comparative study of NUST (Zimbabwe) and University of Venda (RSA)

2018 ◽  
Vol 10 (1) ◽  
pp. 01-09
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Information And Communications Technology ◽  
Web Content ◽  
Global Village ◽  
National University ◽  
E Learning ◽  
The University ◽  
The Comparative Study

AbstractInformation and communications technologies (ICT) have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing ICTs especially the Internet, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The comparative study was done to find out to what extent the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. It is recommended that these universities adopt online service delivery to enhance and develop lives of the university community.Keywords: Information and communications technology, information society, global village, universities, e-learning.

scholarly journals The extent to which universities have embraced technology in service delivery: A comparative study of NUST (Zimbabwe) and university of Venda (RSA)

2018 ◽  
Vol 10 (1) ◽  
pp. 1
Author(s):  
Njabulo Bruce Khumalo ◽  
Charity Baloyi
Keyword(s):  
Service Delivery ◽  
Comparative Study ◽  
Web 2.0 ◽  
Communication Technologies ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Web Content ◽  
Online Service ◽  
National University ◽  
The University

 Information Communication Technologies have greatly impacted the education sector over the years leading to electronic service delivery. Universities all over the world are embracing Information Communication Technologies especially the internet, creating websites, making use of web 2.0 applications, that is, social networks and moving their services from manual based to electronic platforms. The study was comparative, looking extent to which the National University of Science and Technology (NUST) (Zimbabwe) and the University of Venda (RSA) have embraced ICTs in the conduct of business and how this has impacted on their service delivery.  Universities have embraced ICTs in different levels, according to their capacity in terms of finances, human resources, institutional capacity and other variables. A combination of web content analysis and a comparative study of the web presence of the two universities was done which revealed that the universities are present on some web 2.0 applications though not fully exploiting all the functions. Websites for both universities were carefully analysed and the results showed that online service delivery was growing yet in need of full implementation and use. It is therefore recommended that these universities adopt online service delivery to    enhance and develop lives of the university community. 

scholarly journals The Launch of the National Rollout of the Municipal Innovation Maturity Index (MIMI) (A tool to measure innovation in municipalities).

2021 ◽  
Keyword(s):  
Service Delivery ◽  
Assessment Tool ◽  
International Perspective ◽  
Director General ◽  
Digital Assessment ◽  
Vice Chancellor ◽  
National University ◽  
Innovative Tool ◽  
International Audience ◽  
The University

The MIMI project was initiated by the DSI in partnership with the South African Local Government Association (SALGA), the HSRC and UKZN. The purpose of this initiative was to develop an innovative tool capable of assessing and measuring the innovation landscape in municipalities, thus enabling municipalities to adopt innovative practices to improve service delivery. The outcome of the implementation testing, based on the participation of 22 municipalities, demonstrated the value and the capacity of MIMI to produce innovation maturity scores for municipalities. The digital assessment tool looked at how a municipality, as an organisation, responds to science, technology and innovation (STI) linked to service delivery, and the innovation capabilities and readiness of the municipality and the officials themselves. The tool is also designed to recommend areas of improvements in adopting innovative practices and nurturing an innovation mindset for impactful municipal service delivery. The plan going forward is to conduct learning forums to train municipal officials on how to use the MIMI digital platform, inform them about the nationwide implementation rollout plan and support municipal officials to engage in interactive and shared learnings to allow them to move to higher innovation maturity levels. The virtual launch featured a keynote address by the DSI Director-General, Dr Phil Mjwara; Prof Mehmet Akif Demircioglu from the National University of Singapore gave an international perspective on innovation measurements in the public sector; and messages of support were received from MIMI partners, delivered by Prof Mosa Moshabela, Deputy Vice-Chancellor (DVC) of Research at the University of KwaZulu-Natal (UKZN) and Prof Leickness Simbayi, Acting CEO of the Human Sciences Research Council (HSRC). It attracted over 200 attendees from municipalities, government, business and private sector stakeholders, academics, policymakers and the international audience. @ASSAf_Official; @dsigovza; #MIMI_Launch; #IID

scholarly journals Implementation of E-Learning Innovative Technologies in The Process of Studying Foreign Languages by Students of Agrarian Universities

2020 ◽  
Vol 8 (1) ◽  
pp. 75-84
Author(s):  
Marina Anatoliivna Bilotserkovets ◽  
◽  
Oksana Yuriivna Gubina ◽  
Oleksandr Mykolaiovych Kobzhev ◽  
◽  
...  
Keyword(s):  
Distance Learning ◽  
Communication Technologies ◽  
Educational Environment ◽  
Educational Process ◽  
Foreign Languages ◽  
Information Communication Technologies ◽  
Information Communication ◽  
Educational Materials ◽  
Study Results ◽  
E Learning

The article reveals the implementation of innovative e-learning technologies in the process of mastering the discipline “Foreign language in the professional direction” by students of agricultural universities. Actual approaches to teaching humanities require the use of information-communication technologies (ICT) for educational purposes, that allows increasing the volume of educational materials and modernizing it with the help of multimedia presentation tools. The application of information-communication technologies contributes to the students’ mastering of foreign languages knowledge as a tool of communication in a global society and the development of their information competencies. Particular attention is paid to the characteristics of the content, structure and objectives of the electronic training course on learning English, German, Ukrainian and Russian as foreign languages for students of the distance learning form of Sumy National Agrarian University. The presented distance learning course is an innovative development exemplar, that provides learners’ study of educational textual, audio and video materials in the mode of independent work with a computer and facilitates regulating the order of interaction of students with a computer. Such interaction contributes to the improvement of the efficiency of the educational process through the introduction of new methods and means of teaching educational materials; stimulates students’ interest in the study of foreign languages through the use of innovative information-communication technologies; responsiveness of the feedback and the possibility of direct consultation with the teacher in the educational environment of the Moodle platform. The analysis of the experimental study results showed predominantly sufficient and high levels of humanitarian knowledge in experimental groups that were trained on the basis of the electronic course in the educational environment of Moodle platform; in contrast to the low and initial levels in the control groups.

Network-Based Continuous Education Opportunities

2014 ◽  
pp. 117-134
Author(s):  
Edita Butrimė ◽  
Vaiva Zuzevičiūtė
Keyword(s):  
Teaching And Learning ◽  
Communication Technologies ◽  
Professional Activity ◽  
Information Communication Technologies ◽  
Full Potential ◽  
Information Communication ◽  
Educational Support ◽  
University Teachers ◽  
E Learning ◽  
Almost All

The purpose of this chapter is to analyze and present theoretical and empirical findings about the ways that teachers in Higher Education (HE) interpret the role of ICT for their professional development both as teachers in HE and as medical professionals in some cases. Two research questions were formulated: 1) Why is the employment of technologies fully accepted and promoted in almost all aspects of professional activity, but employment of ICT for teaching and learning at HE is not always used to its full potential? 2) What (if any) educational support is needed for university teachers to use available e-learning opportunities for their own development as teachers to a greater extent? Educational support for university teachers to use contemporary information communication technologies and network provisions more effectively for their competence development are presented.

Challenges Facing the Semantic Web and Social Software as Communication Technology Agents in E-Learning Environments

2010 ◽  
Vol 1 (4) ◽  
pp. 18-30 ◽  
Author(s):  
Bolanle A. Olaniran
Keyword(s):  
Semantic Web ◽  
Information Acquisition ◽  
Global Economy ◽  
Communication Technologies ◽  
Social Software ◽  
Information Communication Technologies ◽  
Cultural Issues ◽  
Information Communication ◽  
E Learning ◽  
Efficient Information

The semantic web describes the process whereby information content is made available for machine consumption. With increased reliance on information communication technologies, the semantic web promises effective and efficient information acquisition and dissemination of products and services in the global economy, in particular, e-learning. Despite the semantic web’s promises, certain challenges face the realization of these goals. In this paper, the author addresses key challenges, including technological and socio-cultural issues, in addition to discussing specific implications relating to the direction of the semantic web.

scholarly journals Digital Pedagogy for Sustainable Learning

2021 ◽  
Vol 9 (3) ◽  
pp. 179-185
Author(s):  
C Nanjundaswamy ◽  
S Baskaran ◽  
M H Leela
Keyword(s):  
Practical Knowledge ◽  
Communication Technologies ◽  
Digital Learning ◽  
Information Communication ◽  
Creative Pedagogy ◽  
E Learning ◽  
Digital Pedagogy ◽  
Common Goals ◽  
Learning Platforms ◽  
Access To Data

Digital pedagogy is essential now as the entire world moves towards digitalization in all fields. Technology has influenced a lot on learning and resulted in the development of digital pedagogy, which has become a vital part of today’s world. This paper focuses on the influence and benefits of digital pedagogy for sustainable learning. The multifaceted nature that supports the developing idea of sustainable learning is viable for collaborating and networking interdisciplinary. Introduction of common goals, shared values and means for sustainability become challenging to achieve until a rapid or fast advancement on data innovation and information technology, digital learning, and worldwide access to data, information communication technologies (ICT) and development of selforganized socio-technical networks. Another dimension for innovation is ‘Susthingsout’, which refers to a creative pedagogy with an enhanced teaching platform, improved e-magazine and virtual e-learning platforms. The word ‘Susthingsout’ means to uphold, encourage, and instill sustainable learning through the extensive and broad curriculum to the undergraduate course and various campus-based activities. In this regard, ‘Education for Sustainable Development (ESD)’ bridges the gap between the traditional and contemporary era that receives global acceptance and global reach. The present study outlines how contemporary platforms developed with unified efforts by combining experts, professionals, academicians, practitioners, learners and curriculum as a result of blended application on theory and practical knowledge and augments students’ employability. The study aims to examine the viability of academic practice, skills beyond disciplines, the classroom and the institution. The conceptual model has been initiated on Digital Collaboration and Sustainable Learning. Therefore, collaborative learning, blended learning, flipped learning, open conversation, creativity and innovation are at the heart of education and it is a system for sustainable learning and development.

scholarly journals Comparative Study Of Platforms For E-Learning In The Higher Education

2008 ◽  
Vol 4 (8) ◽  
pp. 15-26
Author(s):  
Jose Mondejar-Jimenez ◽  
Juan-Antonio Mondejar-Jimenez ◽  
Manuel Vargas-Vargas ◽  
Maria-Leticia Meseguer-Santamaria
Keyword(s):  
Higher Education ◽  
Comparative Study ◽  
Virtual Environments ◽  
Integrated Management ◽  
The Internet ◽  
Virtual Campus ◽  
University Environment ◽  
La Mancha ◽  
E Learning ◽  
The University

Castilla-La Mancha University has decided to implement two tools: WebCT and Moodle, Virtual Campus has emerged: www.campusvirtual.ulcm.es. This paper is dedicated to the analysis of said tool as a primary mode of e-learning expansion in the university environment. It can be used to carry out standard educational university activities in accordance with the guidelines set out by the new European Space for Higher Education. New needs continue to present themselves, not only with regard to the exchange of information and documents, but the complete and integrated management of teaching which is carried out using virtual environments and the Internet: e-learning.

Rapid E-Learning in the University

2011 ◽  
pp. 1892-1898
Author(s):  
Ivy Tan ◽  
Ravi Chandran
Keyword(s):  
Academic Research ◽  
Production Cycle ◽  
Design Development ◽  
Instructional Focus ◽  
Academic Settings ◽  
National University ◽  
E Learning ◽  
Definition Of ◽  
Almost All ◽  
The University

Rapid e-learning (REL) is a phrase in common use since 2003. This article defines REL, describes types of REL authoring tools, discusses management and instructional issues surrounding REL in corporate and academic settings, and summarizes the experience of the National University of Singapore (NUS), an early adopter of the concept of REL since 2004. Almost all current literature on the topic focuses on REL applications in corporate e-learning. There is very little academic research into issues surrounding REL because this is a recent development. At this stage of implementation of REL, the literature on the topic is limited. The following three definitions are commonly used: 1. Josh Bersin defined REL as a category of online training content, which can be developed in weeks, can be authored by subject matter experts (SMEs), and maintains instructional focus and quality (Bersin & De Vries, 2004). REL tools leverage on common software such as PowerPoint and then convert that to Flash or other formats for Web delivery with options to add audio and simple quiz. Content is published, edited, and republished by the SMEs with little or no assistance. 2. Patti Shank, President of Learning Peaks, broadened the definition to include rapid instructional design, development, deployment, and evaluation (Shank, 2006). REL is no longer just synonymous to the rapid authoring and development of content, but also to the streamlining of the entire project management process and production cycle. 3. Another possible definition of Rapid E-learning is when the phrase is used to indicate how rapidly e-learning is being adopted or embraced by an organization. (Tan, Lee & Goh, 2004). The definitions by Bersin & Associates and Patti Shank, which include process and product, are widely accepted as the main definitions of REL.

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