scholarly journals Proposal For Applying Quality Management Techniques To Manage Welfare Facilities For The Elderly

Author(s):  
Manabu Yamaji ◽  
Ayako Oura ◽  
Atsushi Ogihara

In recent years, the quality of services at welfare facilities for the elderly has come into question and differences in concepts and ways of approach toward quality are affecting facility performances. In the context of quality management, the concept of quality has extended from a mere focus on service to business processes, and now focuses specifically on quality in welfare facility management. Care workers have typically been responsible for the quality of care in welfare facilities. However, as it has become difficult to retain already-trained care workers and also source fresh, competent care workers to provide care for the elderly in welfare facilities, there is a pressing need to adopt measures to find, train, and retain skilled care workers. We propose a quality management model to effectively manage welfare facilities for the elderly with an emphasis on improving the intellectual productivity of care workers in these facilities. This model is centered mainly on information sharing to secure and develop skilled human resources in order to ensure the delivery of high quality services in these facilities. Moreover, in this model, it is conditional that CS, ES, SS are met under stable management and environment that same quality and optimal services are offered. Further, we report examples of the application of this model and its effectiveness.

2018 ◽  
Vol 19 (1) ◽  
pp. 74-105
Author(s):  
Rohmat Rohmat

Abstract: The quality of madrasah education needs to get serious attention both from process aspect and its result. The quality of madrasah education is also influenced by the family and community environment. This brings with it the need for a review and mapping of the quality management model of education in Madrasah Ibtidaiyah. The Madrasah Ibtidaiyah of Purwokerto and MI Ma'arif Pageraji Purwokerto were chosen to be the subject of this study with the consideration that the school has a good quality management system. This study aims to find the typology of quality management education in MI that is effective so that it can be replicated. Based on the findings of the data, it can be concluded as follows: (1) Quality planning conducted in MIN and MI Ma’arif pageraji Purwokerto through (a) improvement of teacher competence, through OJT activity (on the job trainning), (b) teacher. (c) Development of natural competence matrix. (d) Parent and community cooperation in establishing some madrasah programs. (2) Quality control system conducted in MIN and MI Ma’arif pageraji Purwokerto done through supervision activities. (3) Quality assurance conducted in MIN and MI Ma’arif pageraji Purwokerto done internally by madrasah and audited through accreditation activities run by the accreditation bodies of madrasah or other institutions externally. Keywords: Management model, quality of madrasah.


2018 ◽  
Vol 71 (suppl 2) ◽  
pp. 811-817 ◽  
Author(s):  
Giovana Aparecida de Souza Scolari ◽  
Leidyani Karina Rissardo ◽  
Vanessa Denardi Antoniassi Baldissera ◽  
Lígia Carreira

ABSTRACT Objective: to understand the conception of the elderly and their caregivers about the accessibility to health mediated by the service in Emergency Care Units. Methodo: a qualitative study conducted with 25 elderly patients and caregivers at Emergency Care Units in a city of Paraná, using Grounded Theory as a methodological reference. Results: According to the participants, the resources available in these services guarantee medical consultation and provide access to exams and medicines. Such resources have attracted patients and caused excess demand, which implies a set of compromising factors for the quality of care in these services. Final considerations: Investments in the restructuring of the care network, especially in primary care, with an increase in the number of consultations and the creation of a bond, can contribute to the emergency care units achieving the goal of access to qualified assistance to the elderly population.


1998 ◽  
Vol 46 (2) ◽  
pp. 157-170 ◽  
Author(s):  
Kaori Imai

The demand for health care and social welfare services for the elderly has increased and in Japan, there is a need in the social system to improve the quality of life, especially for those who are disabled. This article directs attention to bed-ridden elderly persons from the standpoint of social problems attending economic development and population changes based on data from Japan, the United States, Sweden, and OECD countries. Compared to the United States, there are more bed-ridden elderly in Japan, and inadequate public resources for caring. Physicians, nurses, care workers, and rehabilitation specialists such as physiotherapist and occupational therapist per 1000 aged sixty-five or over are 89.5 in Japan while 237.4 in Sweden. Japan has the fewest such health and welfare personnel among developed countries. Even with increases in such personnel through the New Gold Plan, future increase in aged population would off-set the effect and the problem of providing care for the elderly remains.


Author(s):  
Olufunke O. Adegoke ◽  
Adeola I. Alabi ◽  
Ayodele S. Jegede

Yoruba conception of “eniyan l’aso mi” meaning “humans are my clothing” represents the deep cultural belief in the importance of having reliable people for support whenever needed. Social production of care is production and distribution of roles and responsibilities in caregiving. Individual household members care for their relatives differently. While this concept of eniyan l’aso mi influences social relationship generally in the Yoruba society it is not clear how this will translate to social production of care for the elderly. Considering the changes in social realities of the elderlies and their families, this study, examined, family care provision for the elderlies living with chronic conditions. Using Symbolic Interactionism and Role Theory for the theoretical analysis, data were generated on familial support for elderly living with diabetes mellitus/cardiovascular diseases. Twenty-four In-Depth Interviews and Twelve Key Informant Interviews were conducted among elderlies and their caregivers selected from the community and Old People’s Home. The generated data was content-analyzed in line with the thematic of the study. Change in residential pattern, rising cost of living, children’s late entrance into marital/family life and disintegration of familial bond were observed factors influencing familial care of the elderly. Furthermore, children were found to be the most reliable source of family support for these elderly; familial support was not only found to be preferred to other sources of support, it was also found to be positively associated with aged quality of life. Although familial support is a key determinant of chronically ill elderlies’ quality of life, measures guaranteeing elderly access to care must be put in place.


Author(s):  
Joanna Ejdys

One of the forms of care for the elderly are the nursing homes, long-term care homes. Still, in many countries the low level of quality of such services is still the main criterion for the perception of objects as a final option, in the absence of alternative forms of care for an older person. The aim of the article is to seek answers to the questions about the expected quality of the services offered by nursing homes. The article presents the results of research on the expectations of the society in terms of quality of services, carried out on a sample of 602 Polish citizens. The study allowed to identify the key characteristics that determine the quality of services from the perspective of the future decisions related to the choice of the resort.


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