scholarly journals Model of Quality Management System Using Malcolm Baldrige Criteria in Nursing Education in Surabaya

Jurnal NERS ◽  
2015 ◽  
Vol 10 (1) ◽  
pp. 165 ◽  
Author(s):  
A. Aziz Alimul Hidayat ◽  
Stefanus Supriyanto ◽  
Nursalam Nursalam
Keyword(s):  
Nursing Education ◽  
Quality Management ◽  
Strategic Planning ◽  
Human Resources ◽  
Management System ◽  
Quality Management System ◽  
Study Program ◽  
Baldrige Criteria ◽  
Malcolm Baldrige Criteria ◽  
Malcolm Baldrige

Introduction: Most of the quality of Nursing Education in Surabaya is still at the low level. It is due to the fact that the process and job performances which have not been integrated yet, systematic and fl exible which are in line with the capacity of the organization and the needs of graduates. This study aims to develop a model of quality management systems of Nursing bachelor’s degree program based on the Malcolm Baldrige Criteria For Performance Excellence. Method: The method used is a cross sectional survey design. This research was conducted with a sample of eight institutions and twenty four of respondents. The data was collected by means of interviews, questionnaires and documentation. Analysis of the data used Partial Least Square (PLS). Result: The results showed that 1) leadership affects the study program as well as the profi le that affects job performances; 2) Leadership affects the strategic planning as well as the strategic planning that affects focus of Human Resources. In addition, the focus of human resources affects the focus process and fi nally affects job performances as well; 3) customer focus affects leadership as well as leadership affects strategic planning. As the impact, strategic planning affects focus of human resources and it affects similarly on the focus process and fi nally affects job performances; 4) All variables are affected by measurements, analysis and knowledge management, except in strategic planning. Discussion: Based on the above results, the model of quality management system can be developed by using the Malcolm Baldrige criteria for the purpose of increasing the quality of Nursing Study Program. On the other hands, this model can be used as a reference of the organization at the level of Nursing Study Program (Strategic Business Unit) to restructure the performance of the college in global competition.Keywords: model of quality management system, nursing study program, malcolm baldrige criteria for performance

scholarly journals PENERAPAN SISTEM MANAJEMEN MUTU BERDASARKAN STANDAR ISO 9001 : 2005

2018 ◽  
Vol 13 (1) ◽  
pp. 1-9
Author(s):  
Shakina Nur Fitriyna ◽  
Lenggogeni Lenggogeni ◽  
R. Eka Murtinugraha
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Construction Management ◽  
Management System ◽  
Quality Management System ◽  
Development Project ◽  
Iso 9001 ◽  
Management Consultant ◽  
Questionnaire Form ◽  
Made In

This study aims to find out how the implementation of quality management system based on clause in ISO 9001: 2015 on podomoro golf project development project cimanggis with PT. Wijaya Karya Building Building as a contractor. This study is descriptive using clauses in ISO 9001: 2015 as a way of knowing the implementation of quality management system from owner, construction management consultant, and contractor, with questionnaire form about application of field. Questions are made in clauses 4 to clause 10 in ISO 9001: 2015.The results in this study indicate that the implementation of quality management system based on clause in ISO 9001: 2015 from the owner is "Rarely" applied with the percentage of assessment between 50% to 74.99%. The construction management consultant is "Always" applied to the assessment percentage of 75% to 100%. From the contractor's side is "Always" applied with the percentage of valuation between 75% to 100%. From these results obtained factors - factors that become constraints on the implementation of quality management system based on clauses in ISO 9001: 2015, the method or procedure, human resources (HR), and implementation or operational work.

DEVELOPMENT OF A PROCESS MODEL OF HUMAN RESOURCES MANAGEMENT IN THE QUALITY MANAGEMENT SYSTEM OF THE ORGANIZATION

2020 ◽  
pp. 43-50
Author(s):  
T. P. Mozhaeva
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Management System ◽  
Process Model ◽  
Swot Analysis ◽  
Quality Management System ◽  
Human Resources Management ◽  
International Standards ◽  
Dual Nature ◽  
Resources Management

The article describes an approach to the development of a model of human resources management in the quality management system (QMS) of the organization on the basis of their dual nature and process approach in the interpretation of international standards ISO 9000:2015.The analysis of scientific views on the specifics of human resources. The ambiguity of the nature of human resources and in this regard the heterogeneity of personnel processes. The expediency of design of personnel processes on the basis of integration of such tools as methodology IDEF0, functional cost analysis (FSA), PDCA cycle is proved. In the context of risk-based thinking, an algorithm of personnel risk management based on SWOT analysis and statistical justification of the results is proposed. The application of the proposed approach will ensure the correct modeling of human resources management processes in the QMS.

scholarly journals Evaluasi Manajemen Mutu Internal di Fakultas Tarbiyah dan Keguruan dengan Metode Malcolm Baldrige Criteria for Education

2017 ◽  
Vol 2 (2) ◽  
pp. 111 ◽  
Author(s):  
Nirva Diana
Keyword(s):  
Teacher Training ◽  
English Education ◽  
Biology Education ◽  
Islamic Education ◽  
Study Program ◽  
Baldrige Criteria ◽  
Study Programs ◽  
Industry Leader ◽  
Malcolm Baldrige Criteria ◽  
Malcolm Baldrige

This study aims to evaluate the internal quality management of each study program at the Faculty of Tarbiyah and Teacher Training of UIN Raden Intan Lampung. Place of the research is Faculty of Tarbiyah and Teacher Training of UIN Raden Intan Lampung. The type of the research used is quantitative research with Malcolm Baldrige Criteria for Education (MBCfE) method. The results of the assessment use the Baldrige criteria. The results of the research  show that the performance of the Study Programs which occupy the Benchmark Leader level include: Islamic Education Management, English Education, Mathematics Education, Physics Education and Islamic Education, while the Study Programs which occupy the Industry Leader level include: Counseling Guidance, Madrasah Ibtidaiyah Teacher Training (PGMI),  Raudatul Anfal Teacher Training (PGRA), Arabic Education, and Biology Education. The results of the study found that the main factors in determining the success of the study program management are leadership and human resources factors. While the factors that need to be developed in an effort to improve the quality of the study program are the factors of information management and analysis, strategic planning, and results of educational activities. Penelitian ini bertujuan untuk mengevaluasi manajemen mutu internal masing-masing program studi di Fakultas Tarbiyah dan Keguruan UIN Raden Intan Lampung. Tempat penelitian di Fakultas Tarbiyah dan Keguruan UIN Raden Intan Lampung. Jenis penelitian yang digunakan adalah penelitian kuantitatif menggunakan metode Malcolm Baldrige Criteria for Education (MBCfE). Hasil dari penilaian menggunakan kriteria Baldrige. Hasil penelitian menunjukkan bahwa kinerja program studi yang menempati level Benchmark Leader meliputi: Manajemen Pendidikan Islam, Pendidikan Bahasa Inggris, Pendidikan Matematika, Pendidikan Fisika, dan Pendidikan Agama Islam. Sedangkan Kinerja Program Studi yang menempati level Industry Leader meliputi: Bimbingan Konseling, Pendidikan Guru Madrasah Ibtidaiyah (PGMI), Pendidikan Guru Raudatul Anfal, Pendidikan Bahasa Arab, dan Pendidikan Biologi. Hasil penelitian menemukan bahwa faktor utama dalam menentukan keberhasilan pengelolaan program studi adalah faktor kepemimpinan dan sumber daya manusia. Sementara faktor yang perlu dikembangkan dalam upaya meningkatkan mutu prodi adalah faktor manajemen informasi dan analisis, perencanaan strategis, dan hasil-hasil kegiatan pendidikan. 

scholarly journals ROLE OF QUALITY MANAGEMENT SYSTEM (QMS) ON THE PERFORMANCE OF TEACHER IN N 2 JEMBER

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Agus Dedi Mustofa ◽  
Suwignyo Widagdo ◽  
Muhaimin Dimyati
Keyword(s):  
Quality Management ◽  
Data Collection ◽  
Human Resources ◽  
Management System ◽  
Total Population ◽  
Quality Management System ◽  
Survey Technique ◽  
Research Findings

This research is aimed at identifying and analyzing the roles of Quality Management System (QMS) towards the productive teachers’ performance of SMKN 2 Jember. The hypothesis of this research says Quality Management System (QMS) is partially significant effect on performance. The population of the research is productive teachers of SMKN 2 Jember. This research uses survey technique for sampling taken as a whole from the total population of productive teachers of SMKN 2 Jember. The samples of the population are 50 respondents of productive teachers of SMKN 2 Jember. The methods of data collection of this research are observation, interviews, questionnaires and documentation. The implications of research findings may contribute to the development of academic sciences and practitioners. The result of this research is to improve the productive teachers’ performance which is consistent with the concept of human resources and the aspects of the Quality Management System towards productive teachers’ performance which has partially significant effect on their performance.

scholarly journals Pengaruh Penerapan Quality Management System terhadap Kualitas Sumber Daya Manusia pada PT Casuarina Harnessindo – Bekasi

2014 ◽  
Vol 3 (2) ◽  
pp. 102
Author(s):  
Niken Widyastuti
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Management System ◽  
Quality Management System ◽  
Hypothesis Test ◽  
Human Resources Development ◽  
Reliability Test ◽  
Analysis Method ◽  
Test Use

<p>This research aim for given prove empirically effect application role of quality management system to factor or variable that influence quality human resources development. This research carry out in PT. Casuarina Harnessindo – Bekasi, with use population with amount 30 respondent with use census sample draw method: sample drawing where all population amount become sample so that amount sample within this research have amount 30 respondent. Data<br />collection technique use documentation and questioner. Data analysis method use research instrument test use validity test and reliability test, hypothesis test consist multiple linear regression, determinan coefficient, t testt analysis and F test, classic assumption test consist normality, multicolienearity, heteroskedasity and autocorrelation.</p>

scholarly journals Improvement of Human Resource Management in the Quality Management System of the Enterprise

2019 ◽  
Vol 297 ◽  
pp. 06009 ◽  
Author(s):  
Tatyana Mozhaeva
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Management System ◽  
Swot Analysis ◽  
Quality Management System ◽  
Human Resources Management ◽  
International Standards ◽  
Formal Approach ◽  
Dual Nature ◽  
The One

The paper deals with the principles of improving the management of human resources in the quality management system (QMS) of the enterprise, based on the concept of human resources management and process approach in accordance with the requirements of international standards ISO 9000:2015. There is a dual nature of human resources identified, where the staff is considered, on the one hand, as the most important, specific resource determining the competitiveness of the enterprise, and, on the other hand, as an internal consumer of the rewarding mechanism offered to employees for quality work. The procedure to design personnel processes of QMS of the enterprise is considered. The expediency of integrating IDEF0 model and the methodology of functional cost analysis (FCA) into the enterprise’s QMS. There is no formal approach to analysis and assessment of personnel risks in the management of processes. The application of SWOT analysis adapted to the personnel management of the enterprise is justified in order to use it for controlling QMS personnel risks. There are criteria given to apply this approach to ensure the quality of personnel processes in QMS of the enterprise.

scholarly journals PERANAN TOTAL QUALITY MANAGEMENT (TQM) DI SEKOLAH DASAR

2019 ◽  
Vol 5 (2) ◽  
pp. 226
Author(s):  
Putu Yulia Angga Dewi ◽  
Kadek Hengki Primayana
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Management System ◽  
Quality Management System ◽  
Fundamental Problem ◽  
Quality Of Education ◽  
Total Quality ◽  
Educational Processes ◽  
The Face

<em>Management of education by creating a conducive learning environment and successfully fulfilling commitments in fulfilling promises as educational leaders. The low quality of human resources is a fundamental problem that can hamper development and national economic development. Along with the advancement of knowledge and technology, the socio-cultural life, socio-economy is increasingly unacceptable to space and time. In order to build the quality of Indonesian people who are able to challenge it, clearly it requires human resources that can be relied upon in the face of competition. TQM is a quality management system that is related to continuous improvement in improving the quality of education from various aspects of sustainability. Educational quality that is acceptable from customer needs and satisfaction. The application of TQM in school organizations is carried out as an effort to improve the quality of education in schools, thereby improving the quality of schools by improving the quality of education of high quality. The implementation of a management system is always disrupted by balance. Two parties who are pro and contra arise, accept TQM and reject TQM. TQM's refusal because it affects changes in management, namely changing established values. With this pillar, it is expected to be able to help schools improve their educational processes. The implementation of integrated Quality Management in schools is inseparable from the efforts of the principal to provide assistance to the school.</em>

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