scholarly journals Relationship between emotional intelligence and innovative work behaviors in Turkish banking sector

2012 ◽  
Vol 1 (1) ◽  
pp. 21-28 ◽  
Author(s):  
Hasan Dincer ◽  
Nazife Orhan
Keyword(s):  
Emotional Intelligence ◽  
Banking Sector ◽  
Dynamic Structure ◽  
Work Behaviors ◽  
Data Collection Tool ◽  
Intelligence Scale ◽  
Private Banks ◽  
Innovative Work ◽  
High Level ◽  
Almost All

Nowadays, almost all sectors especially service ones are aware of the fact that the presence of employees who have high level of emotional intelligence and innovative work behaviors is crucial so as to perform efficiently and productively. Since customer satisfaction and customer loyalty are the main primacy for the banking sector, they need to keep up with all kinds of changes and developments to resist and gain advantages over their competitors subject to the highly increase of competition worldwide.  The main reason of applying this study on the banking sector is its dynamic structure that has been changed both positively and negatively owing to the economic crisis. In connection with this, it is aimed to present the importance of emotional intelligence and innovative work behaviors on the success of banking sector through the analysis of two variables in terms of their relationship between each other. Additionally, it is intended for setting forth the differences of state-owned and private banks in terms of the level of emotional intelligence and innovative work behaviors. As a data collection tool, questionnaire technique has been used. It has been benefited from the emotional intelligence scale developed by Wong and Law to obtain the data related to emotional intelligence level; and the innovative work behaviors scale developed by Janssen to obtain the data related to innovative work behaviors. The findings obtained from the questionnaire were applied to 332 employees in Turkish banking sector.

scholarly journals Relationship between emotional intelligence and innovative work behaviors in Turkish banking sector

2012 ◽  
Vol 1 (1) ◽  
pp. 21
Author(s):  
Nazife Orhan ◽  
Hasan Dincer
Keyword(s):  
Emotional Intelligence ◽  
Banking Sector ◽  
Dynamic Structure ◽  
Work Behaviors ◽  
Data Collection Tool ◽  
Intelligence Scale ◽  
Private Banks ◽  
Innovative Work ◽  
High Level ◽  
Almost All

<p>Nowadays, almost all sectors especially service ones are aware of the fact that the presence of employees who have high level of emotional intelligence and innovative work behaviors is crucial so as to perform efficiently and productively. Since customer satisfaction and customer loyalty are the main primacy for the banking sector, they need to keep up with all kinds of changes and developments to resist and gain advantages over their competitors subject to the highly increase of competition worldwide.  The main reason of applying this study on the banking sector is its dynamic structure that has been changed both positively and negatively owing to the economic crisis. In connection with this, it is aimed to present the importance of emotional intelligence and innovative work behaviors on the success of banking sector through the analysis of two variables in terms of their relationship between each other. Additionally, it is intended for setting forth the differences of state-owned and private banks in terms of the level of emotional intelligence and innovative work behaviors. As a data collection tool, questionnaire technique has been used. It has been benefited from the emotional intelligence scale developed by Wong and Law to obtain the data related to emotional intelligence level; and the innovative work behaviors scale developed by Janssen to obtain the data related to innovative work behaviors. The findings obtained from the questionnaire were applied to 332 employees in Turkish banking sector.</p>

Innovative Work Behaviors in Turkish Banking Sector

2014 ◽  
pp. 293-303
Author(s):  
Hasan Dinçer ◽  
Nazife Orhan
Keyword(s):  
Emotional Intelligence ◽  
Banking Sector ◽  
Management Strategies ◽  
Work Behaviors ◽  
Senior Managers ◽  
Innovative Work Behavior ◽  
Innovative Work ◽  
Fierce Competition ◽  
High Level ◽  
Almost All

In relation to globalization and its worldwide effects, the requirement for a high level of emotional intelligence competency that both senior managers, junior administrative officers, and other employees should have has gained importance for a successful decision making process. In addition, the significance of innovative management strategies and also employees who are open to innovations has started to be more of an issue for companies since dynamic changes and developments in the field of technology owing to this fierce competition affect almost all sectors seriously. Taking all of these variables into consideration, this chapter aims to investigate the role and importance of innovative work behaviors in the Turkish Banking Sector by using the questionnaire technique as a data collection tool. Findings have been obtained from 332 staff through the survey on emotional intelligence competency by Wong and Law and the innovative work behavior survey by Janssen.

scholarly journals The Relationship Between Candidates Teachers’ 21st Century Skills and Their Emotional Intelligence Levels

2021 ◽  
Vol 11 (3) ◽  
pp. 527-535
Author(s):  
murat canpolat
Keyword(s):  
Emotional Intelligence ◽  
Academic Success ◽  
21St Century ◽  
Teacher Candidates ◽  
21St Century Skills ◽  
Intelligence Scale ◽  
Skill Levels ◽  
Faculty Of Education ◽  
High Level ◽  
The Relationship

The aim of this study is to examine the relationship between 21st century skills and emotional intelligence of teacher candidates. In addition, it was investigated whether teacher candidates’ levels of 21st century skills and emotional intelligence differ significantly according to various variables. This research, which was designed according to the relational screening model, was conducted with 312 teacher candidates studying at Inonu University Faculty of Education. “Multidimensional 21st Century Skills Scale” and “Emotional Intelligence Scale” were used to collect data in the study. Descriptive statistics, difference analysis, Pearson Product Moment Correlation Coefficient and regression analysis were used to analyze the data. As a result of the analysis of the research data, it was found that teacher candidates’ 21st century skills and emotional intelligence are at a high level, that the emotional intelligence and 21st century skill levels of teacher candidates do not differ significantly according to gender, but those who have medium and high overall academic success are 21st. century skills and emotional intelligence levels were found to be high and significantly different. In addition, in the study, it was found that there was a significant, medium, positive relationship between 21st century skills and emotional intelligence of teacher candidates, It was concluded that the level of predicting 21st century skills of emotional intelligence is statistically significant. In the process of preparing students for the future, suggestions were made for the development of 21st century skills and emotional intelligence.

Influence of Emotional Intelligence on Employee Satisfaction: An Empirical Study of Banking Sector

2016 ◽  
Vol 5 (1) ◽  
Author(s):  
Prabhjot Kaur Mahal
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Employee Satisfaction ◽  
Banking Sector ◽  
Employee Performance ◽  
Satisfaction Scale ◽  
Intelligence Scale ◽  
Northern India ◽  
Service Sectors ◽  
The Relationship

This study explores the relationship between emotional intelligence and employee satisfaction among executives working in service sectors in northern India including Delhi/NCR. Information was gathered, using three instruments, from a sample of 120 managers, by using the emotional intelligence scale developed by Chadha and Singh (2001) and job satisfaction scale developed by Harris (2000). It was found that there is a very strong significant linear relationship between emotional intelligence and employee satisfaction. This research therefore adds a new dimension to employee performance, leadership and emotional intelligence, since no similar study has been conducted.

scholarly journals Vietnam

2020 ◽  
pp. 305-326
Author(s):  
Que-Giang Tran-Thi ◽  
Tu-Anh Vu-Thanh
Keyword(s):  
Banking Sector ◽  
International Banking ◽  
Financial Policies ◽  
Regulatory Decision ◽  
Adoption And Implementation ◽  
Private Banks ◽  
International Regulations ◽  
Implementation Costs ◽  
The Subject ◽  
High Level

The implementation of international banking standards in Vietnam has been the subject of contestation between reformist and conservative factions within the governing political party. In any given period, the speed of implementation has been affected by which of these factions dominates regulatory decision-making. The adoption and implementation of Basel standards in Vietnam has gone through three distinctive periods: from 1999–2006, the reformist faction pursued international regulations in order to discipline state-owned banks and improve the functioning of the financial sector. From 2006–13, the central bank (SBV) formally adopted Basel II but a domestic banking crisis effectively halted implementation. More recently there has been a return to pro-Basel preferences. However, interventionist financial policies, high implementation costs, the low internationalization level of the banking sector, and the lack of competent technocrats inside both the SBV and domestic private banks have all contributed to a high level of regulatory forbearance.

scholarly journals "The Role of Emotional Intelligence in Relation to Traits of Anxiety "

2007 ◽  
Vol 6 (2) ◽  
pp. 1
Author(s):  
Batool Pashang ◽  
Mridula Singh
Keyword(s):  
Emotional Intelligence ◽  
Self Control ◽  
The Other ◽  
Emotional Instability ◽  
Intelligence Scale ◽  
Medium Level ◽  
High Level ◽  
Low Self Control ◽  
Guilt Proneness

The present study examines the role of Emotional intelligence, as measured by Emotional Intelligence Scale (EIS), in relation to Traits of anxiety (Emotional instability, Suspiciousness, Guilt proneness, Low integration and Tension), as measured by Anxiety Scale (IPAT). A total of 599 adults, between the ages of 20 to 50 were asked to complete the questionnaires. The mean score on total anxiety verified that the highest level of El tolerated the lowest anxiety, which was followed by subjects with medium and low levels of El. The results of the Low self control (Q3) and Emotional Instability(C) traits, displayed that the highest level of El yielded the lowest scores on those traits. The findings reported that the trait of Suspicion was tolerated same among the groups. On the other hand both the Apprehension and Tension traits pushed up on the high level of El. In the case of medium level of El, people were engaged with all of the traits on an average but the Apprehension was increased in this group in comparison to the other traits.

scholarly journals The Effect of Individual Innovation and Emotional Intelligence on Positive Organizational Behavior

2021 ◽  
Vol 7 (3) ◽  
pp. 58
Author(s):  
Nuri Berk Güngör ◽  
Zulbiye Kaçay ◽  
Fikret Soyer
Keyword(s):  
Emotional Intelligence ◽  
Data Collection ◽  
Organizational Behavior ◽  
Average Level ◽  
Study Group ◽  
Data Collection Tool ◽  
Positive Organizational Behavior ◽  
High Level ◽  
Moderate Relationship

The purpose of this research is to examine the effects of individual innovation and emotional intelligence levels on organizational behavior of the participants working in the Provincial Directorate of Youth and Sports. The study group of the research consists of 77 female (38.7%) and 122 male (61.3%) participants working in the Provincial Directorate of Youth and Sports. As a data collection tool in the research; Individual Innovation, Emotional Intelligence and Positive Organizational Behavior Scales were used. The participants drew a high level of innovative profile; It can be stated that he has an above-average level of emotional intelligence and organizational behavior. According to the results of the research; A significant, positive and moderate relationship was found between individual innovation, emotional intelligence and organizational behavior. In addition; It can be said that 53% of organizational behavior is explained by individual innovation and emotional intelligence characteristics.

Emotional intelligence among students of the kindergarten department

2021 ◽  
Vol 28 ◽  
Keyword(s):  
Emotional Intelligence ◽  
Key Words ◽  
Statistical Methods ◽  
Basic Education ◽  
Intelligence Scale ◽  
Future Studies ◽  
College Of Basic Education ◽  
Level Of Significance ◽  
High Level ◽  
Academic Year

The aim of the research is to identify the level of emotional intelligence among students of the Kindergarten Department in the College of Basic Education for the academic year 2020-2021 in the College of Basic Education / Al-Mustansiriya University. To achieve the objectives of the research, the emotional intelligence scale prepared by (Hassan 2015) was adopted, which consisted of (50) items, and the necessary standard characteristics were extracted for it. The sample results were extracted after using the appropriate statistical methods;- The students of the Kindergarten Department have a high level of emotional intelligence, where the calculated T-value reached (40.87), which is higher than the tabular value of (1.96) at the level of significance (0.05) and in the light of the results, recommendations and suggestions for future studies were made. key words:- emotional intelligence

Self-Rated Emotional Intelligence Scale—Revised

2006 ◽  
Author(s):  
Marc A. Brackett ◽  
Susan E. Rivers ◽  
Sara Shiffman ◽  
Nicole Lerner ◽  
Peter Salovey
Keyword(s):  
Emotional Intelligence ◽  
Intelligence Scale
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