Influence of Emotional Intelligence on Employee Satisfaction: An Empirical Study of Banking Sector

2016 ◽  
Vol 5 (1) ◽  
Author(s):  
Prabhjot Kaur Mahal
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Employee Satisfaction ◽  
Banking Sector ◽  
Employee Performance ◽  
Satisfaction Scale ◽  
Intelligence Scale ◽  
Northern India ◽  
Service Sectors ◽  
The Relationship

This study explores the relationship between emotional intelligence and employee satisfaction among executives working in service sectors in northern India including Delhi/NCR. Information was gathered, using three instruments, from a sample of 120 managers, by using the emotional intelligence scale developed by Chadha and Singh (2001) and job satisfaction scale developed by Harris (2000). It was found that there is a very strong significant linear relationship between emotional intelligence and employee satisfaction. This research therefore adds a new dimension to employee performance, leadership and emotional intelligence, since no similar study has been conducted.

Coping Humor as a Mediator Between Emotional Intelligence and Job Satisfaction

2017 ◽  
Vol 16 (3) ◽  
pp. 155-159 ◽  
Author(s):  
Peizhen Sun ◽  
Jennifer J. Chen ◽  
Hongyan Jiang
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Future Research ◽  
Satisfaction Scale ◽  
Primary School Teachers ◽  
Mediating Role ◽  
Regulation Of Emotion ◽  
The Relationship ◽  
Overall Job Satisfaction

Abstract. This study investigated the mediating role of coping humor in the relationship between emotional intelligence (EI) and job satisfaction. Participants were 398 primary school teachers in China, who completed the Wong Law Emotional Intelligence Scale, Coping Humor Scale, and Overall Job Satisfaction Scale. Results showed that coping humor was a significant mediator between EI and job satisfaction. A further examination revealed, however, that coping humor only mediated two sub-dimensions of EI (use of emotion and regulation of emotion) and job satisfaction. Implications for future research and limitations of the study are discussed.

The Influence of Teachers’ Emotional Intelligence on Academic Performance With Mediating Effect of Job Satisfaction

2021 ◽  
pp. 002205742110323
Author(s):  
Sonika Singh ◽  
Piar Chand Ryhal
Keyword(s):  
Job Satisfaction ◽  
Academic Achievement ◽  
Emotional Intelligence ◽  
Secondary School ◽  
Secondary School Teachers ◽  
Mediating Effect ◽  
Survey Method ◽  
School Teachers ◽  
Northern India ◽  
The Relationship

This study examined the influence of teachers’ emotional intelligence (EI) on academic achievement and outlined the model with the mediating effect of job satisfaction (JS) between the EI and academic achievement. Survey method was employed to collect the information from 728 secondary school teachers belong to Himachal Pradesh, a state of Northern India, through various statistical tools. The results of the study showed that teachers’ emotional abilities were significantly and positively associated with academic achievement of students and showed R2 61% variance in academic achievement. The relationship between EI and academic achievement of students is partially mediated by JS.

scholarly journals The Relationship between Perceived Emotional Intelligence, Work Engagement, Job Satisfaction, and Burnout in Italian School Teachers

2020 ◽  
Vol 29 (1) ◽  
pp. 63-84
Author(s):  
Antonella D’Amico ◽  
Alessandro Geraci ◽  
Chiara Tarantino
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Work Engagement ◽  
Protective Role ◽  
International Studies ◽  
School Teachers ◽  
Satisfaction Scale ◽  
Italian School ◽  
Perceived Emotional Intelligence ◽  
The Relationship

The study investigates the relationship between perceived emotional intelligence, burnout, work engagement, and job satisfaction in 238 Italian school teachers. The mean age was 50 years, ranged from 26 to 66 (SD = 9.16). The research protocol included a demographics data sheet, the Wong and Law Emotional Intelligence Scale (WLEIS; Wong & Law, 2002), the Copenhagen Burnout Inventory (CBI; Kristensen, Borritz, Villadsen, & Christensen, 2005), the Utrecht Work Engagement Scale (UWES; Schaufeli, Bakker, & Salanova, 2006), and the Organizational Satisfaction Scale (QSO; Cortese, 2001). Several international studies already demonstrated an association among these variables. Our results showed that perceived emotional intelligence positively correlates with work engagement and job satisfaction, and negatively correlates with burnout. Hierarchical regression analyses also point out that, among all the perceived emotional intelligence subdimensions, the use of emotion is the best predictor of the study variables, even when controlling for gender differences. These results suggest that emotional intelligence may have a protective role in preventing negative working experiences of teachers.

scholarly journals The Role of Mediation on Work Practices and Employee Involvement

2021 ◽  
Vol 11 (2) ◽  
pp. 177-188
Author(s):  
Nuzulul Fatimah ◽  
Nauman Tahir ◽  
Muhammad Ali Ahmad ◽  
Amna Batool ◽  
Arbab Gul ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Employee Engagement ◽  
Banking Sector ◽  
Employee Performance ◽  
Practical Implication ◽  
Mediating Effect ◽  
Work Practices ◽  
Employee Job Satisfaction ◽  
Performance Satisfaction ◽  
The Relationship

Organizations face many challenges regarding employee engagement and employee job satisfaction. To increase the level of employee job satisfaction, HIWP must be implemented in order to have an impact on employee performance satisfaction. The purpose of this study was to examine the relationship between high-involvement work practices (HIWP) and job satisfaction with the mediating effect of employee engagement; HIWPs consist of four main attributes: (a) power (b) information (c) reward (d) knowledge. This study investigates the relationship between the three variables. Here, convenience sampling was used and data were collected through questionnaires from 185 organizational respondents in the banking sector. Regression analysis was used to test the hypothesis and Andrew F. Hayes model 4 was used to examine the mediating effect. The results showed that there was a significant relationship between the mediating variables and the effect of employee engagement. This study expands on HIWP employment and job satisfaction. The practical implication of this research is to measure the level of job satisfaction of employees by using HIWP can be implemented for managers and employees.

Unlocking the “black box” in the talent management employee performance relationship: evidence from Ghana

2016 ◽  
Vol 39 (12) ◽  
pp. 1546-1566 ◽  
Author(s):  
James Kwame Mensah ◽  
Justice Nyigmah Bawole ◽  
Nisada Wedchayanon
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Affective Commitment ◽  
Banking Sector ◽  
Employee Performance ◽  
Talent Management ◽  
Work Attitudes ◽  
Content Type ◽  
Four Dimensions ◽  
The Relationship

Purpose Combining insights from the social exchange and signalling theories, the purpose of this paper is twofold: first, to investigate the relationship between talent management (TM) practices and four dimensions of talented employees’ performance; and, second, to examine the mediating role of job satisfaction and affective commitment on this relationship in the Ghanaian banking context. Design/methodology/approach Structural equation modelling was used to survey data from 232 employees who are part of a talent pool in the Ghanaian banking sector. Findings The findings of this paper showed that TM practices increase positive talented employee performance of task, contextual and adaptive, whereas it reduces counterproductive behaviours. Second, talented employee work attitudes of job satisfaction and affective commitment partially mediate the relationship between TM practices and four dimensions of talented employees’ performance. Research limitations/implications This study used cross-sectional data; hence, conclusions regarding causality cannot be made. Practical implications Management and organisations implementing and intending to implement TM practices should implement and invest in TM practices that will trigger employee work attitudes to achieve full employee performance. Originality/value This paper advances the literature by exploring the relationship between TM practices and four dimensions of talented employees’ performance.

scholarly journals Exploring Association Between Emotional Intelligence And Job Satisfaction Of Subject Specialists

2021 ◽  
Vol 58 (1) ◽  
pp. 3965-3982
Author(s):  
Dr. Farah Deeba, Amna Saleem, Shabnam Noor
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Teaching Experience ◽  
Demographic Variables ◽  
Satisfaction Scale ◽  
Intelligence Scale ◽  
Academic Qualification ◽  
Independent Variable ◽  
The Mean ◽  
Skewness And Kurtosis

The purpose of the present study was to explore the association between emotional intelligence and job satisfaction of subject specialists of public higher secondary schools of district Lahore. For this purpose, a five-point Likert type scale, an emotional intelligence scale, and a Job Satisfaction Scale was used to measure emotional intelligence and job satisfaction respectively. The demographic variables were gender, locality, subject, academic qualification, age, and teaching experience whose percentages were calculated. Each scale was split into four components of each variable and then percentage responses mean, standard deviation, skewness, and kurtosis were applied to study the statistics of these variables. The mean score of financial matters was the lowest and that of understanding was the highest. The zero value of skewness and kurtosis showed that the data was normal. Furthermore, an independent sample t-test was applied to find the comparison of two variables based on gender discipline, marital status, and locality. ANOVA was used to find out the comparison of more than two variables academic qualification, age, and teaching experience. Correlation between the two variables the Emotional Intelligence and Job Satisfaction was calculated by using Pearson’s coefficient which showed that there was a positive significant strong correlation between these two variables. Further regression analysis was done to find the description of the effect. There was a significant effect of emotional intelligence on job satisfaction. Independent variable managing was the best predictor of job satisfaction.

The Relationship between Professional Translators’s Emotional Intelligence and thei̇r Translator Satisfactio

2019 ◽  
Vol 7 (3) ◽  
pp. 50
Author(s):  
Fadime Çoban
Keyword(s):  
Emotional Intelligence ◽  
Significant Relationship ◽  
Cognitive Skills ◽  
Pearson Correlation ◽  
Translation Process ◽  
Satisfaction Scale ◽  
Intelligence Scale ◽  
Interdisciplinary Field ◽  
The Relationship

It is a well-known fact that translation studies is an interdisciplinary field of science and interacted by other disciplines such as Linguistics, Literature, Sociology and Philosophy to find answers to translation problems. The relationship between psychology and translation has also become widespread among translation scholars in recent years. In addition to cognitive skills, non-cognitive skills also affect the decisions of translators and the quality of translation in the translation process. Related studies on these concepts are being investigated nowadays. The aim of this study is to examine whether there is any relationship between the emotional intelligence of the professional translators working in the market and their translator satisfaction. For this purpose, a questionnaire study for professional translators was completed and the data were analyzed through SPSS 21.0 program. In the study, 3 different data collection tools such as Individual Information Form, Emotional Intelligence Scale and Translator Satisfaction Scale were used. Relational screening model was also used in the study. Pearson Correlation Analysis was used to determine whether there was any statistically significant relationship between the dimensions and besides regression analysis was performed in order to see the effects of interrelated dimensions. As a result of the analyzes, it was found that there was a statistically significant relationship between both the emotional intelligence and translator satisfaction of professional translators. The same was also found the dimensions of both scales.

Pengaruh Kecerdasan Emosional Dan Kecerdasan Spiritual Pada Kepuasan Kerja Yang Berdampak Terhadap Kinerja Karyawan PT. Madu Baru Bantul, Yogyakarta

2018 ◽  
Vol 26 (1) ◽  
pp. 13-29
Author(s):  
Erlangga Arya Mandala ◽  
Faresti Nurdiana Dihan
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Statistical Analysis ◽  
Significant Influence ◽  
Significant Relationship ◽  
Research Method ◽  
Quantitative Method ◽  
Employee Performance ◽  
Spiritual Intelligence ◽  
Employee Job Satisfaction

The Emotional intelligence, spiritual intelligence and job satisfaction to be part of the factors that influence performance. The purpose of this study was to determine the effect of emotional intelligence and spiritual intelligence on the performance through job satisfaction as an intervening variable partially and simultaneously. This study also aimed to determine the effect of emotional intelligence and spiritual intelligence on the performance through job satisfaction as an intervening variable directly and indirectly. This study was conducted to 77 respondents employees of PT. Madu Baru, Yogyakarta. The research method used is quantitative method uses statistical analysis and descriptive. The results of this study are (1) there is a significant effect of emotional intelligence on employee job satisfaction. (2) there is a significant influence of spiritual intelligence on employee job satisfaction. (3) There is a significant relationship between emotional intelligence and spiritual intelligence on job satisfaction. (4) There is a significant relationship between emotional intelligence on employee performance. (5) There is a significant relationship between spiritual intelligence on employee performance. (6) There is a significant relationship between emotional intelligence and spiritual intelligence on employee performance. (7) There is a significant relationship between job satisfaction on employee performance. (8) There is an indirect effect of emotional intelligence on the performance of employees through job satisfaction. (9) There is the indirect influence of spiritual intelligence on the performance of employees through job satisfaction. Keywords: emotional intelligence, spiritual intelligence, job satisfaction and employee performance

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