scholarly journals Ensuring the quality of logistic service of automobile dealers

2017 ◽  
Vol 11 (1) ◽  
Author(s):  
Tatyana A. Salimova ◽  
◽  
Lyudmila A. Fedos’kina ◽  
Keyword(s):  
Logistic Service ◽  
Automobile Dealers

The Role of Technology Level and Logistics Performance on the Relationship Between Logistics Service Quality and Firm Performance

2020 ◽  
pp. 107-135
Author(s):  
Özgür Kayapınar ◽  
Fatma Lorcu
Keyword(s):  
Factor Analysis ◽  
Firm Performance ◽  
Service Quality ◽  
Logistics Service ◽  
Logistic Service ◽  
Logistics Service Quality ◽  
Technology Level ◽  
The Relationship

The main purpose of this study is to examine the relationship between logistics service quality, logistics performance, firm performance, and technology. Survey data, which was collected from 572 industrial consumers operating in Turkey by stratified sampling method, were analyzed and compared by factor analysis and SEM. According to the results of the analysis, the data indicate that the quality of logistic service affects logistic performance and firm performance positively and directly. Also, it is clear from the results that the mediation role of logistic performance and its indirect impact are important in the effect of logistic service quality on firm performance. In the effect of the quality of logistic performance on firm performance, the role of technology in moderation is understood. It is also stated that when the moderation role of technology in the logistic service quality affects firm performance, logistic performance has also the mediation role.

Logistic Solutions for the Organization of Combined Cargo Transportation

2021 ◽  
pp. 79-85
Author(s):  
I. Procenko ◽  
G. Merkur'ev ◽  
N. Bahmet'ev
Keyword(s):  
Sources Of Information ◽  
Russian Market ◽  
Time Costs ◽  
Logistic Service ◽  
Cargo Transportation ◽  
Research Analysis

The article is devoted to the organization of combined cargo transportation in the activities of logistic operators on the Russian market. The paper considers features of the organization of combined cargo transportation and the related directions and tasks of the logistic services development in the modern market. Methodological tools of the research: analysis of the statistical sources of information reflecting the specifics, delivery schemes and problems in the organization of combined cargo transportation. The authors, conducting a study of the functioning, one of the largest 3 PL operators providing logistic services for the combined cargo transportation, identified problems in this process. This allowed to develop and offer a tool for improving this process, which reduces not only time costs, but also improves the quality of logistic service for the client.

Measuring the quality of logistic service as an element of the logistics provider offering

2012 ◽  
Vol 23 (11-12) ◽  
pp. 1345-1361 ◽  
Author(s):  
Milorad Kilibarda ◽  
Slobodan Zečević ◽  
Milorad Vidović
Keyword(s):  
Logistic Service

scholarly journals Logistic Service Quality and Customer Satisfaction to Customer Retention on Rice Producer Industry

2020 ◽  
Vol 76 ◽  
pp. 01048
Author(s):  
Samuel Nugroho ◽  
Sesilya Kempa ◽  
Togar Wiliater Soaloon Panjaitan
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Retention ◽  
Partial Least Square ◽  
Least Square ◽  
Logistic Service

Good quality logistic services from the company can make customers feel satisfied and make purchases back to the company. in the form of rice shops will This study aims to look at the effect of logistic service quality on customer retention through customer satisfaction. This study investigates the service quality of logistic providers that are hired by the rice producers in distributing rice to rice retailers. The samples in this study are 36 rice retailers who have used logistic services at least two times. Data obtained from the questionnaire are processed using partial least square (PLS). The results of this study provide evidence that logistic service quality affects customer retention and customer satisfaction. Further results show that dissatisfied customers will significantly reduce customer retention with a statistical value of 2.754. Intervening results in this study indicate that there is an influence between logistic service quality on customer retention through customer satisfaction.

LOGISTIC APPROACHES TO MANAGEMENT OF BUSINESS PROCESSES IN SERVICE ENTERPRISES

2020 ◽  
Vol 3 (8) ◽  
pp. 54-58
Author(s):  
L. G. KIRILLOVA ◽  
◽  
E. V. BARDASOVA ◽  
Keyword(s):  
Value Chain ◽  
Business Processes ◽  
Information Support ◽  
Market Conditions ◽  
Material Goods ◽  
Logistic Service ◽  
Quality Of Products ◽  
The Cost

In market conditions, in order to increase the competitiveness of products and services, great attention should be paid to the efficiency of business processes. The logistic approach to management is implemented both in the production of material goods in the course of business processes, and along the entire value chain of forming the cost of finished products, affects the operations of storage, transportation, information support. Logistic service is implemented at all stages of the enterprise and is aimed at saving costs, improving the quality of products and services, and as a result, more complete satisfaction of the needs of end consumers.

Immunoferritin localization of intracellular antigens in positively stained frozen sections

1978 ◽  
Vol 36 (2) ◽  
pp. 168-169
Author(s):  
K. T. Tokuyasu
Keyword(s):  
Surface Tension ◽  
Water Surface ◽  
Thin Layers ◽  
The Other ◽  
Positive Staining ◽  
Frozen Sections ◽  
The Past ◽  
Ultrathin Frozen Sections ◽  
Definition Of

During the past investigations of immunoferritin localization of intracellular antigens in ultrathin frozen sections, we found that the degree of negative staining required to delineate u1trastructural details was often too dense for the recognition of ferritin particles. The quality of positive staining of ultrathin frozen sections, on the other hand, has generally been far inferior to that attainable in conventional plastic embedded sections, particularly in the definition of membranes. As we discussed before, a main cause of this difficulty seemed to be the vulnerability of frozen sections to the damaging effects of air-water surface tension at the time of drying of the sections.Indeed, we found that the quality of positive staining is greatly improved when positively stained frozen sections are protected against the effects of surface tension by embedding them in thin layers of mechanically stable materials at the time of drying (unpublished).

Sign in / Sign up

Export Citation Format

Share Document