scholarly journals The Performance of State Civil Apparatus in Gorontalo Province: The Relationship with Emotional Intelligence, Spiritual Intelligence, Leadership, and Organizational Citizenship Behavior

2018 ◽  
Vol 2 (02) ◽  
pp. 71
Author(s):  
Muhdar HM

This study aims to find out and analyze the direct and indercet effect: emotional intelligence with state civil apparatus performnce of through leadership and OCB, spiritual intelligence with state civil apparatus performance of through leadership and OCB. Population is the whole state civil apparatus in Gorontalo Province which amounts 3155. Samples should be taken as many as 350 people and the worthy of only analized 250 questionnaires. The sampling technique using are multistage sampling (purposive sampling and random sampling). The data were analyzed by using of structural equations models (SEM) and program analysis of moment structure (AMOS) version 23. The results showed that emotional intelligence and spiritual intelligence of significant effect on the leadership; emotional intelligence and leadership of significant effect on OCB; emotional intelligence and OCB of significant effect on employee performance; spiritual intelligence does not significant effect on OCB and employee performance; the leadership does not significant effect on employee performance; emotional intelligence and spiritual intelligence effect on OCB through leadership variable; emotional intelligence and spiritual intelligence effect on state civil apparatus performance of through leadership variable; and emotional intelligence and spiritual intelligence effect on state civil apparatus performanc of through OCB variable.

ETIKONOMI ◽  
2019 ◽  
Vol 18 (2) ◽  
pp. 249-258
Author(s):  
Achmad Sani Supriyanto ◽  
Vivin Maharani Ekowati ◽  
Masyhuri Masyhuri

The effect of Intelligence on employee performance is highly essential, although contradictions related to the current research found. This research aims to analyze the direct and indirect effect of spiritual intelligence and emotional intelligence on employee performance through Organizational Citizenship Behavior (OCB). This research using Partial Least Square (PLS) with 50 respondents as samples. It shows that emotional intelligence has a direct and indirect effect on employee performance. Meanwhile, spiritual intelligence only has a direct effect on employee performance. Emotional intelligence can increase employee performance indirectly through OCB. Management implies that the supervisor is supposed to conduct an assessment on OCB to enhance employee performance continuously.JEL Classification: D23, J24


2020 ◽  
Vol 19 (1) ◽  
pp. 15
Author(s):  
Adi Putra ◽  
Dewi Prihatini ◽  
Agus Priyono

This study aims to determine the influence of emotional intellegence and organizational commitment on the employee performance fashion department in Roxy Square Mall Jember with organizational citizenship behavior (OCB) as intervening. The population in this study were all employees working at fasion department  Roxy Square Mall Jember branch as much as 210 employees and the sample used was 138 respondents. The sampling technique uses probality sampling with simple random sampling method. The research model was tested by using the path analysis. The results of this study showed that the emotional intelligence and organizational commitment had a positive effect on Organizational Citizenship Behavior (OCB). The emotional intelligence, organizational commitment and Organizational Citizenship Behavior (OCB) had a positive effect on the employee performance. Emotional intelligence and organizational commitment had an indirect effect on the employee performance through the Organizational Citizenship Behavior (OCB). When analyzed further, the percentage of direct effect was higher than the indirect effect, which showed that the mediating variable of Organizational Citizenship Behavior (OCB) had less effect on the employee performance. Keywords: Emotional Intelligence, Organizational Commitment, Organizational Citizenship Behavior (OCB), Employee Performance.


Author(s):  
Devi Shinta Prahesti ◽  
I Gede Riana ◽  
I Made Artha Wibawa

The purpose of this study is to analyze and explain the mediating role of organizational citizenship behavior on the relationship of transformational leadership on employee performance of cooperatives in Tabanan. The study population were employees of cooperatives in the district of Tabanan with a sample size is 114 respondents in 25 cooperatives. The sampling technique is done by simple random sampling technique. The research instrument used questionnaire and analysis methods using Partial Least Square (PLS) with software SmartPLS 2.0. The results showed (1) transformational leadership has a positive and significant effect on OCB (2) transformational leadership has a positive and significant effect on employee performance (3) OCB has a positive and significant effect on the performance of employees (4) OCB mediate partially and positive and significant relationship between leadership transformasional and employee performance. The implication of this study indicated that transformational leadership was found as a major factor in improving employee performance.. Suggestions for the results are expand the orientation research in wider scope industry and organization to reach more obtain results.


2021 ◽  
Vol 2 (2) ◽  
pp. 72-81
Author(s):  
Andri Radiany ◽  
Ade Asria Radiany

Education plays an essential role in every process of improving the quality and progress of the nation. Quality human resources are needed in building society in a country in the current industrial era 4.0. One of the ways is by improving the quality of education in educating the human resources owned by the State. The function of this particular examine was actually towards discuss the mediating impact of Organizational Citizenship Behavior in between emotional intelligence as well as spiritual intelligence on the efficiency of lecturers in higher institutions of business economics in Surabaya. Besides, this examine likewise intends towards identify the degree of these three variables' affect on efficiency. This kind of research study is actually quantitatively connected with a study technique performed towards academic personnel within this particular situation. The sampling method is actually symmetrical arbitrary sampling. The outcomes revealed a partial arbitration impact in between emotional intelligence as well as spiritual intelligence on the mentor staff's efficiency, within this particular situation, the lecturers. These three variables likewise have actually a considerable impact on the efficiency of lecturers at higher institutions of business economics in Surabaya.


2020 ◽  
Vol 2 (2) ◽  
pp. 134-142
Author(s):  
Ruth Damayanti ◽  
M. Rajab Lubis ◽  
Sjahril Effendy

This study aims to determine the organizational citizenship behavior (OCBC) correlation and work motivation with the performance of CV employees. Bagus Alam Sejahtera, Medan. The sampling technique in this study was total sampling. The sample in this study amounted to 100 people. The instrument used was a Likert scale questionnaire. The data collection technique uses three scales consisting of organizational citizenship behavior (OCB), work motivation, and employee performance. The data analysis technique used is Multiple Regression. Based on the results of the study concluded that: 1) There is a significant correlation between organizational citizenship behavior (OCBC) with employee performance with a correlation coefficient (rx1y) of 0.736 with p = 0,000, and r2 = 0.542 with a contribution of 54.2%. 2) There is a significant correlation between work motivation and employee performance with a correlation coefficient (rx2y) of 0.632 with p = 0,000, and r2 = 0.400 with a contribution of 40.0%. 3) There is a significant correlation between organizational citizenship behavior and work motivation together with employee performance, this result is indicated by the linear coefficient value F = 76,386 and p = 0,000, p 0,05 and r2 = 0,612, with a contribution of 61 , 2%. These results indicate that there are still 39.2% contributions from other factors that can affect employee performance. From these results it can be said that the higher organizational citizenship behavior and work motivation, the higher the employee's performance, and conversely the lower the organizational citizenship behavior and work motivation, the lower the employee's performance.


2020 ◽  
Vol 7 (01) ◽  
Author(s):  
Panji Dwi Herdian ◽  
Riyadi Nugroho ◽  
Sumiati Sumiati

This research aims to analyze the effect of work motivation and spiritual intelligence on employee performance with organizational citizenship behavior as an intervening variable, was conducted on organic employees at PT. Barata Indonesia (Persero),, with a total sample of 158 employees. Data was collected by distributing questionnaires filled out by employees then analyzed using SPSS and SEM software.This study will use two kinds of analysis techniques, namely (1) Confirmatory Factor Analysis on SEM which is used to confirm the most dominant factors in one group of variables and (2) Regression Weight on SEM which is used to examine how much the relationship between variables. The results showed that the Organizational Citizenship Behavior variable had the strongest relationship with Employee Performance, with CR a value of 4.249 with a P-value <5%. which means the higher organizational citizenship behavior, the higher the employee's performance.


2020 ◽  
Vol 2 (3) ◽  
pp. 749
Author(s):  
Karina Debbie Gautama ◽  
Edalmen Edalmen

This study aims to determine the effect of work motivation on employee performance with organizational citizenship behavior (OCB) employees as a mediating variable. The population in this study were all 42 employees of PT Corpus Prima Mandiri Sekuritas. The sample selection method uses a sampling technique saturated with quantitative research and uses a questionnaire to collect data. The results of the study show that there is a positive and significant influence of work motivation and organizational citizenship behavior on employee performance.And then work motivation has a positive and significant effect on organizational citizenship behavior. This study found that direct organizational citizenship behavior mediates the relationship between work motivation and employee performance. Penelitian ini bertujuan untuk mengetahui pengaruh motivasi kerja terhadap kinerja karyawan dengan organizational citizenship behavior (OCB) karyawan sebagai variabel mediasi. Populasi dalam penelitian ini adalah seluruh karyawan PT Corpus Prima Mandiri Sekuritas yang berjumlah 42 orang. Metode pemilihan sampel menggunakan teknik sampling jenuh dengan penelitian kuantitatif dan menggunakan kuesioner untuk mengumpulkan data. Hasil penelitian menunjukkan bahwa motivasi kerja dan organizational citizenship behavior berpengaruh positif dan signifikan terhadap kinerja karyawan. Dan kemudian motivasi kerja berpengaruh positif dan signifikan untuk organizational citizenship behavior. Penelitian ini menemukan bahwa secara tidak langsung, organizational citizenship behavior memediasi hubungan antara motivasi kerja terhadap kinerja karyawan.


2018 ◽  
Vol 9 (2) ◽  
pp. 179
Author(s):  
Muhdar HM

<p>The employees’ existence as an organizational locomotive need to get attention for management because, it is employees who make the organization perform well. Spiritual intelligence and organizational citizenship behaviour (OCB) are known to have effect for improving employee performance. To see this effect, then research was conducted at Sharia Bank in Gorontalo Province with the aim of analyzing and describing the effect of: spiritual intelligence on OCB, spiritual intelligence on employee performance, OCB on employee performance, and spiritual intelligence on employee performance through OCB. The findings of this study are spiritual intelligence had positive and significant effect on OCB. OCB has positive and significant effect on employee performance. Spiritual intelligence has positive and insignificant effect on employee’s performance, but spiritual intelligence has positive and significant effect for employee performance through OCB.</p><p>Keberadaan karyawan sebagai lokomotif organisasi perlu mendapat perhatian oleh manajemen karena karyawan yang membuat organisasi berkinerja baik. Kecerdasan spiritual dan perilaku kewargaan organisasional (OCB) diketahui memiliki implikasi untuk meningkatkan kinerja karyawan. Untuk melihat implikasi ini, maka dilakukan penelitian pada Bank Syariah di Provinsi Gorontalo dengan tujuan menganalisis dan menggambarkan implikasi dari: kecerdasan spiritual terhadap OCB, kecerdasan spiritual terhadap kinerja karyawan, OCB terhadap kinerja karyawan, dan kecerdasan spiritual terhadap kinerja karyawan melalui OCB. Hasil penelitian menunjukkan bahwa kecerdasan spiritual memiliki implikasi positif dan signifikan terhadap OCB. OCB berimplikasi positif dan signifikan terhadap kinerja karyawan. Kecerdasan spiritual berimplikasi positif dan tidak signifikan terhadap kinerja karyawan, tetapi kecerdasan spiritual berimplikasi positif dan signifikan terhadap kinerja karyawan melalui OCB</p>


2018 ◽  
Vol 3 (1) ◽  
pp. 423
Author(s):  
Erika Bestyasamala

Performance is always the problem faced by government organizations, so it is necessary to know the factors that affect the performance of employees. This research aims to test the influence of emotional intelligence and organizational citizenship behavior on employee performance with a moderated Climate organization and Religiosity in the service of education and culture of Demak Regency. This research uses a quantitative approach to Explanatory research. The population in this research is a Muslim employee perform duties in the service of education and culture of Kab. Demak and with a population of 117 people. The variable in this study consists of three free variables that is emotional intelligence (X 1), Organizational Climate (X 2), Religiosity (X 3) and two variable i.e. Organizational Citizenship Behavior (Y1) and the performance of the Employee (Y2). Data collection using a structured questionnaire tool is closed and the results of the data collection further analyzed by using Multiple Linear Regression equations model. The research results showed that significant positive Emotional effect on performance, Organizational Citizenship Behavior significant negative effect on performance, emotional intelligence a significant positive effect against the performance of employees, Organizational Climate strengthens the influence of emotional intelligence on employee performance, Religiosity weakens the influence of emotional intelligence to increased Employee Performance, strengthen the influence of Religiosity Organizational Citizenship Behavior (OCB) against performance improvement Officer Office of education and culture of Demak Regency.Keyword: Employee Performance, Emotional Intelligence, Organization Climate, Religiosity, Organizational Citizenship Behavior.


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