scholarly journals THE INFLUENCE OF EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR TOWARDS OFFICER PERFORMANCE WITH THE ORGANIZATION AND RELIGIOSITY AS A MODERATING VARIABLE (STUDY ON THE EMPLOYEES OF THE EDUCATION AND CULTURE DEPARTMENT IN DEMAK)

2018 ◽  
Vol 3 (1) ◽  
pp. 423
Author(s):  
Erika Bestyasamala
Keyword(s):  
Emotional Intelligence ◽  
Data Collection ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Regression Equations ◽  
Government Organizations ◽  
Negative Effect

Performance is always the problem faced by government organizations, so it is necessary to know the factors that affect the performance of employees. This research aims to test the influence of emotional intelligence and organizational citizenship behavior on employee performance with a moderated Climate organization and Religiosity in the service of education and culture of Demak Regency. This research uses a quantitative approach to Explanatory research. The population in this research is a Muslim employee perform duties in the service of education and culture of Kab. Demak and with a population of 117 people. The variable in this study consists of three free variables that is emotional intelligence (X 1), Organizational Climate (X 2), Religiosity (X 3) and two variable i.e. Organizational Citizenship Behavior (Y1) and the performance of the Employee (Y2). Data collection using a structured questionnaire tool is closed and the results of the data collection further analyzed by using Multiple Linear Regression equations model. The research results showed that significant positive Emotional effect on performance, Organizational Citizenship Behavior significant negative effect on performance, emotional intelligence a significant positive effect against the performance of employees, Organizational Climate strengthens the influence of emotional intelligence on employee performance, Religiosity weakens the influence of emotional intelligence to increased Employee Performance, strengthen the influence of Religiosity Organizational Citizenship Behavior (OCB) against performance improvement Officer Office of education and culture of Demak Regency.Keyword: Employee Performance, Emotional Intelligence, Organization Climate, Religiosity, Organizational Citizenship Behavior.

scholarly journals Emotions, Behavior, and the Mediating Role of Climate

2018 ◽  
Vol 12 (12) ◽  
pp. 145
Author(s):  
Taghrid S. Suifan
Keyword(s):  
Emotional Intelligence ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Pharmaceutical Companies ◽  
Mediating Role ◽  
Efficiency And Effectiveness ◽  
The Impact

This study examined the impact of emotional intelligence on organizational citizenship behavior with organizational climate as the mediator, in the context of Jordanian pharmaceutical companies. The study addresses the gap in the research that examines the mediating effect organizational climate has on organizational citizenship behavior and emotional intelligence. Quantifiable data were collected using a survey questionnaire, and statistical analyses were performed, including correlation and regression analysis. This study indicates that organizational climate is of great importance in Jordanian pharmaceutical companies because it tended to promote efficiency and effectiveness among employees. Organizational climate mediates the relationship between emotional intelligence and organizational citizenship behavior; if emotionally intelligent employees are provided with a positive organizational climate, only then can they contribute positively towards organizational citizenship behavior. The study is helpful in understanding how organizational citizenship behavior has become a factor underlying job satisfaction. Therefore, Jordanian pharmaceutical companies should focus on developing a culture in which employees can achieve goals and feel satisfied.

scholarly journals Pengaruh Budaya Kerja dan Organizational Citizenship Behavior Terhadap Kinerja Karyawan PT. Kaltrabu Indah Tour dan Travel Banjarmasi

2020 ◽  
Vol 4 (1) ◽  
pp. 24-29
Author(s):  
Fanlia Adiprima Sanjaya
Keyword(s):  
Linear Regression ◽  
Data Collection ◽  
Qualitative Analysis ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Work Culture ◽  
Culture Influence ◽  
Question Form

This research aims to study, analyze, and determine the effect of Work Cultur and, Organizational Citizenship Behavior on Employee Performance PT Kaltrabu Indah Tour & Travel Banjarmasin. Method of data collection is done by passing the question form on the overall Employee population PT Kaltrabu Indah tours & Travel Banjarmasin totalling 35 people who then established as the sample of respondents with saturated samples or samples (total as many as 35 people) census respondents. Using quantitative and qualitative analysis also linear regression program simple and multiple linear regression as well as using software MS Excell and SPSS Version 20.0.The results were obtained as follows: Partially work culture influence the Employee Performance PT. Kaltrabu Indah Tour & Travel Banjarmasin significant effect. And Partially Organizational Citizenship Behavior influence the Employee Performance PT. Kaltrabu Indah Tour & Travel Banjarmasin significant effect. Simultaneously influence Work Culture and Organizational Citizenship Behavior Employee Performance PT. Kaltrabu Indah Tour & Travel Banjarmasin significant effect.

The Effect of Transformational Leadership and Organizational Commitment to Employee Performance with Citizenship Organization (OCB) Behavior as Intervening Variables (At PT Sarana Arga Gemeh Amerta in Denpasar City)

2018 ◽  
Vol 9 (02) ◽  
pp. 20503-20518 ◽  
Author(s):  
Tiksnayana Vipraprastha ◽  
I Nengah Sudja ◽  
Anik Yuesti
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Partial Least Square ◽  
Citizenship Behavior ◽  
Significant Positive Effect ◽  
Negative Effect ◽  
Positive Effect

Organizations that are successful in achieving goals and being able to fulfill their social responsibilities will depend largely on their leaders. The transformational leadership style can encourage and motivate employees to increase the extra role and performance of employees towards the organization. The purpose of this study is to analyze and explain the influence of transformational leadership and organizational commitment to employee performance with organizational citizenship behavior as intervening variable at PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar. The research population is the employees of PT. Sarana Arga Gemeh Amerta (SAGA) Denpasar with the number of samples is 88 respondents. The sampling technique used is proportional random sampling. The research instrument used questionnaire and analysis method using Partial Least Square (PLS) with SmartPLS v 3.0 software. The results of this study show that (1) transformational leadership has a negative effect on employee performance (2) organizational commitment has a significant positive effect on employee performance (3) transformational leadership has a significant positive effect on organizational citizenship behavior (4) organizational commitment has significant positive effect on organizational citizenship behavior (5) organizational citizenship behavior has a significant positive effect on employee performance (6) organizational citizenship behavior fully and positively and significantly mediates relationship between transformational leadership and employee performance (7) organizational citizenship behavior mediate partially and positively and significantly to the relationship between organizational commitment and employee performance. Suggestions on research that is transformational leadership should be preferred by managers because based on the results of research that transformational leadership variables have a negative effect on employee performance. Employees are also advised to further improve mutual attitudes and pay attention to its extraneous role to the organization as it can improve employee performance. Furthermore, further research can broaden the research orientation within the larger organizational and population scope and add other variables.

scholarly journals PENGARUH IKLIM ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KANTOR KECAMATAN PANAKKUKANG KOTA MAKASSAR

2021 ◽  
Vol 4 (1) ◽  
pp. 97-103
Author(s):  
Nurul Oktavia Putri ◽  
Thamrin Abduh ◽  
Hasanuddin Remmang
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Methods ◽  
Employee Performance ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Validity And Reliability ◽  
Purposive Sampling

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh iklim organisasi Terhadap Kinerja Pegawai Melalui Kepuasan Kerja dan Organizational Citizenship Behavior Pada Kantor Kecamatan Panakkukang Kota Makassar. Jenis penelitian ini menggunakan metode kuantitatif yang berkarakter probablistik menggunakan analisis jalur path. Metode yang digunakan untuk menganalisis data adalah regresi linier berganda dengan serangkaian uji instrumen dan uji asumsi klasik.  Teknik pengambilan sampel yang digunakan adalah purposive sampling.  Variabel penelitian ini terdiri dari iklim organisasi, kepuasan kerja, Organizational Citizenship Behavior, dan kinerja pegawai. Teknik pengumpulan data yang digunakan dalam penelitian ini terdiri dari observasi, wawancara, kuesioner, dan dokumentasi.  Pengujian instrumen dalam penelitian ini menggunakan uji validitas dan uji reliabilitas.  Hasil penelitian menunjukkan Iklim organisasi berpengaruh positif dan signifikan. This study aims to determine the influence of organizational climate on Employee Performance through Job Satisfaction and Organizational Citizenship Behavior at the Panakkukang District Office, Makassar City. This research uses quantitative methods with probabilistic characteristics using path analysis. The method used to analyze the data is multiple linear regression with a series of instrument tests and classical assumption tests. The sampling technique used was purposive sampling. The variables of this study consist of organizational climate, job satisfaction, Organizational Citizenship Behavior, and employee performance. Data collection techniques used in this study consist of observation, interviews, questionnaires, and documentation. Testing instruments in this study using validity and reliability tests. The results showed that organizational climate has a positive and significant effect.

scholarly journals The Role of Emotional Intelligence and Organizational Commitment in Increasing OCB and Employee Performance

2019 ◽  
Vol 7 (05) ◽  
Author(s):  
Via Lailatur Rizki ◽  
Purnamie Titisari ◽  
Dewi Prihatini
Keyword(s):  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Method ◽  
Employee Performance ◽  
Citizenship Behavior ◽  
Organization Citizenship Behavior ◽  
Branch Office

The need for high quality and highly contributing human resources in providing their best performance is an opportunity for organizations to achieve goals especially in the current millennial era. Employee performance can be influenced by several factors such as emotional intelligence, organizational commitment and Organizational Citizenship Behavior (OCB) which are this research variables. The purpose of this study is to determine and to analyze the influence of emotional intelligence, organizational commitment on the employee performance with Organization Citizenship Behavior (OCB) as an intervening variable at PT. Panin Dubai Syariah Bank in Surabaya area. The population in this study were all employees of PT. Panin Dubai Syariah Bank in Surabaya, Indonesia, as many as 60 employees, consisting of 40 employees of Main Branch Office of Panin Dubai Syariah Bank and 20 employees of Sub-Branch Office of Panin Dubai Syariah Bank, Ngagel Surabaya). The sampling method used is census which uses the entire population of employees of PT. Panin Dubai Syariah Bank in Surabaya. Path analysis was performed to answer research hypotheses. The results of this study are emotional intelligence and organizational commitment have a significant effect on Organizational Citizenship Behavior (OCB),  emotional intelligence and organizational commitment have a significant effect on employee performance, OCB has significant effect on employee performance,  and emotional intelligence and organizational commitment have a significant effect on employee performance  through OCB at PT. Panin Dubai Syariah Bank in Surabaya.

scholarly journals The Relationship among Spiritual Intelligence, Emotional Intelligence, Organizational Citizenship Behaviour, and Employee Performance

ETIKONOMI ◽  
2019 ◽  
Vol 18 (2) ◽  
pp. 249-258
Author(s):  
Achmad Sani Supriyanto ◽  
Vivin Maharani Ekowati ◽  
Masyhuri Masyhuri
Keyword(s):  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
The Relationship

The effect of Intelligence on employee performance is highly essential, although contradictions related to the current research found. This research aims to analyze the direct and indirect effect of spiritual intelligence and emotional intelligence on employee performance through Organizational Citizenship Behavior (OCB). This research using Partial Least Square (PLS) with 50 respondents as samples. It shows that emotional intelligence has a direct and indirect effect on employee performance. Meanwhile, spiritual intelligence only has a direct effect on employee performance. Emotional intelligence can increase employee performance indirectly through OCB. Management implies that the supervisor is supposed to conduct an assessment on OCB to enhance employee performance continuously.JEL Classification: D23, J24

scholarly journals MANAGING ORGANIZATIONAL CITIZENSHIP BEHAVIOR HUMAN RESOURCES OF EDUCATION IN BASIC SCHOOL IN THE SERANG CITY

2018 ◽  
Vol 2 (1) ◽  
pp. 1-9
Author(s):  
Ranthy Pancasasti
Keyword(s):  
Elementary School ◽  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Human Resources ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Team Work ◽  
Citizenship Behavior ◽  
Direct Influence

The purpose of this research is to know the direct influence of transformational leadership, organizational climate, team work, and emotional intelligence toward organizational citizenship behavior of human resources at State Elementary School in Serang City. This study used survey methods, and included in quantitative research. The number of population in this study as many as 433 people, the sample amounted to 100 people, taken by random sampling technique. Method of data collection were conducted by interviews, questionnaires, and documentation studies. The result of the research shows that there are positive direct influence of transformational leadership, organizational climate, team work, and emotional intelligence toward the organizational citizenship behavior of human resources personnel at elementary school in Serang city. The emotional intelligence factor is the variable that has the greatest influence on the organizational citizenship behavior. Teamwork factor is the smallest variable of influence on organizational citizenship behavior. Keywords: Transformational Leadership, Organizational Climate, Team Work, Emotional Intelligence, and Organizational Citizenship Behavior.

scholarly journals MANAGING ORGANIZATIONAL CITIZENSHIP BEHAVIOR HUMAN RESOURCES OF EDUCATION IN BASIC SCHOOL IN THE SERANG CITY

2018 ◽  
Vol 2 (1) ◽  
pp. 1-9
Author(s):  
Ranthy Pancasasti
Keyword(s):  
Elementary School ◽  
Emotional Intelligence ◽  
Transformational Leadership ◽  
Human Resources ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Team Work ◽  
Citizenship Behavior ◽  
Direct Influence

The purpose of this research is to know the direct influence of transformational leadership, organizational climate, team work, and emotional intelligence toward organizational citizenship behavior of human resources at State Elementary School in Serang City. This study used survey methods, and included in quantitative research. The number of population in this study as many as 433 people, the sample amounted to 100 people, taken by random sampling technique. Method of data collection were conducted by interviews, questionnaires, and documentation studies. The result of the research shows that there are positive direct influence of transformational leadership, organizational climate, team work, and emotional intelligence toward the organizational citizenship behavior of human resources personnel at elementary school in Serang city. The emotional intelligence factor is the variable that has the greatest influence on the organizational citizenship behavior. Teamwork factor is the smallest variable of influence on organizational citizenship behavior. Keywords: Transformational Leadership, Organizational Climate, Team Work, Emotional Intelligence, and Organizational Citizenship Behavior.

scholarly journals IKLIM ORGANISASI, KEPUASAN KERJA DAN LOYALITAS KERJA BERPENGARUH TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)

2020 ◽  
Vol 9 (4) ◽  
pp. 1425
Author(s):  
Kadek Nabella Sri Astarini ◽  
I Wayan Mudiartha Utama
Keyword(s):  
Job Satisfaction ◽  
Linear Regression ◽  
Data Collection ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Turnover Intentions ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Analysis Technique

Organizational citizenship behavior is an important element in an organization. If employees feel dissatisfied with work situations,, it will lead to higher turnover intentions in the company. This study aims to explain the influence of organizational climate, job satisfaction, and work loyalty on organizational citizenship behavior in Jimbaran Bay Seafood Café (JBS) Kedonganan. The respondents in this study were all 58 employees. The sampling technique uses saturated sampling. The method of data collection is done by the method of open interview and questionnaire. The analysis technique used is multiple linear regression. The results of the analysis show that organizational climate, job satisfaction and work loyalty have a positive and significant effect on organizational citizenship behavior. The results of this study reveal the importance of management in considering how much organizational climate, job satisfaction, and work loyalty in influencing the level of organizational citizenship behavior (OCB) Keywords :  organizational climate, job satisfaction, job loyalty, organizational citizenship behavior

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