scholarly journals UX Design na criação e desenvolvimento de aplicativos digitais

2016 ◽  
Vol 18 (2) ◽  
Author(s):  
Milene Rocha de Sousa ◽  
Joao Vicente Cegato Bertomeu
Keyword(s):  
User Experience ◽  
Experience Design ◽  
Ux Design

Concebido em 1990, pelo psicólogo cognitivo Donald Norman, o termo User Experience (UX) tem como objetivoabranger todos os elementos que envolvem a experiência do usuário com um produto ou uma empresa, conforme afirma Norman (apud BULEY, 2013). Já sua área de atuação, denominadaUser Experience Design(UX Design),segundoUnger e Chandler (2010), estuda como a criação e sincronização desses elementos pode afetar a experiência do usuáriode modo a influenciar suas percepções e comportamento.Tendo em vista a grande concorrência, o alto grau de exigência dos usuários na busca pela extrema qualidade e satisfação que os produtos devem lhe proporcionar, bem como a complexidade do processo e metodologias que envolvem as etapas do UX, A finalidade desse artigo é discutir e demonstrar as possíveis possibilidadesque envolvem a criação, a construçãoe o desenvolvimentodo UX Design em todaa extensãode um projetoatravés da descrição de três metodologias que possuem em comum a aplicação dodesign centrado no usuário.Para tal, foi realizada uma revisão bibliográfica visando discutir e compreender as etapas dos processos que envolvem as questões projetuais na criação e desenvolvimento de aplicativos digitais e a complexidade que estas etapas e metodologias buscam solucionar nas amplas e ainda recentes discussões que abrangem o UX Design,fazendo o uso de autores conceituados na área de UX como Garrett (2011), Unger e Chandler (2010) e também na área de usabilidade, como Morville (2004) e Nielsen; Loranger(2007).

scholarly journals Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

2018 ◽  
Vol 2 (4) ◽  
pp. 74
Author(s):  
Stavros Tasoudis ◽  
Mark Perry
Keyword(s):  
User Experience ◽  
Participatory Design ◽  
Ease Of Use ◽  
Design System ◽  
User Needs ◽  
Experience Design ◽  
User Experience Design ◽  
Self Image ◽  
Traditional Research ◽  
Ux Design

This study reports on the empirical findings of participatory design workshops for the development of a supportive automotive user experience design system. Identifying and addressing this area with traditional research methods is problematic due to the different user experience (UX) design perspectives that might conflict and the related limitations of the automotive domain. To help resolve this problem, we conducted research with 12 user experience (UX) designers through individual participatory prototyping activities to gain insights into their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system’s architecture; detailed features of interactivity; and to describe user needs including efficiency, effectiveness, engagement, naturalness, ease of use, information retrieval, self-image awareness, politeness, and flexibility. Our analysis led us to design implications that translate participants’ needs into UX design goals, informing practitioners on how to develop relevant systems further.

scholarly journals The current state of measuring return on investment in user experience design

2021 ◽  
Vol 33 (1) ◽  
Author(s):  
Trevor Chawana ◽  
Funmi Adebesin
Keyword(s):  
South African ◽  
User Experience ◽  
Return On Investment ◽  
System Development ◽  
Experience Design ◽  
User Experience Design ◽  
Current State ◽  
Ux Design ◽  
Development Processes ◽  
Selection Of

Incorporating user experience (UX) design into system development processes can give an organisation competitive advantage over its rivals. Embedding UX design into system development processes requires investment in skilled professionals, who in turn follow a methodical process to make UX design an integral part of the organisation. Despite the value that can be added by UX design, demonstrating the return on investment (ROI) in UX remains a perennial challenge because of the difficulty associated with explicitly linking UX design with good ROI, to the exclusion of other system development processes. In this paper, we report on the current state of measuring ROI in UX design in a selection of South African organisations. We interviewed 33 UX professionals from four organisations to get insight into how ROI in UX design is measured in their respective organisations. The results showed that some participants were aware of the metrics that could be used to measure ROI in UX design. However, none of the four organisations were specifically calculating ROI in UX. Rather, ROI was being calculated on entire project.

scholarly journals Participatory Prototyping to Inform the Development of a Remote UX Design System in Automotive

2018 ◽  
Author(s):  
Stavros Tasoudis ◽  
Mark Perry
Keyword(s):  
User Experience ◽  
Participatory Design ◽  
Ease Of Use ◽  
Design System ◽  
User Needs ◽  
Experience Design ◽  
User Experience Design ◽  
Self Image ◽  
Traditional Research ◽  
Ux Design

This study reports on empirical findings of participatory design workshops for the development of a supportive user experience design system in the automotive. Identifying and addressing this area with traditional research methods is problematic due to the different UX design perspectives that might be conflicting and the related automotive domain limitations. To help resolve this problem, we conducted research with 12 User Experience (UX) designers through individual participatory prototyping activities to gain insights on their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system's architecture; detailed features of interactivity and describe user needs including Efficiency, Effectiveness, Engagement, Naturalness, Ease of Use, Information retrieval, Self-Image awareness, Politeness, and Flexibility. Our analysis led us to design implications that translate participants' needs into UX design goals, informing practitioners on how to develop relevant systems further.

Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

2022 ◽  
pp. 004728162110725
Author(s):  
Jason Tham ◽  
Tharon Howard ◽  
Gustav Verhulsdonck
Keyword(s):  
Artificial Intelligence ◽  
User Experience ◽  
Professional Practice ◽  
Technical Communication ◽  
Design Thinking ◽  
Experience Design ◽  
User Experience Design ◽  
Ux Design ◽  
Content Strategy ◽  
Communication Pedagogy

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.

scholarly journals User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

2021 ◽  
Vol 6 (1) ◽  
pp. 49-60
Author(s):  
Isnan Nugraha ◽  
Agung Fatwanto
Keyword(s):  
Information Technology ◽  
Design Process ◽  
User Experience ◽  
Experience Design ◽  
Design Processes ◽  
User Experience Design ◽  
Development Cycle ◽  
Ux Design ◽  
Information Technology Companies

User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is  important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX design process is an important part of software development. Each company has its order and priorities in regard to the UX design processes and only follows their established UX design process framework in order to meet their product development requirements. We also found that there are different UX design process approaches from these six companies.

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