Endemic corporate responsibility dimensions in the developing economy: An exploratory study

2021 ◽  
Vol 5 (1) ◽  
pp. 31-38
Author(s):  
Poojaa Gokarna ◽  
Bala Krishnamoorthy
Keyword(s):  
Corporate Responsibility ◽  
Qualitative Content Analysis ◽  
Economic Dimension ◽  
Corporate Websites ◽  
Inductive Research ◽  
Csr Strategy ◽  
The Common ◽  
Exhaustive Study ◽  
Corporate Social ◽  
Stakeholder Expectation

The current understanding of corporate social responsibility (CSR) and its associated dimensions have majorly been developed by western researchers (Xu & Yang, 2010). An exhaustive study of CSR as a concept based in the specific socio-cultural settings of India is imminent (Mohan, 2001). Hence, this research is predominantly intended to identify the endemic CSR dimensions as well as the actions that constitute these dimensions for organisations based in India. The official company website is the common communication medium for publishing information about CSR. Therefore, inductive research was conducted for twenty-seven corporate websites of companies in India using qualitative content analysis. Nine dimensions of CSR along with the actions that constitute these dimensions were identified. The dimensions are economic dimension, environment protection, ethical consideration, employee, consumerism, community development, legal, stakeholder expectation and philanthropy. Thus, this study helps develop knowledge and understanding about CSR within a specific context, i.e., India. This research will lend a holistic perspective for creating a CSR strategy for an organisation

Antagonistic framing of sustainability by energy suppliers

2019 ◽  
Vol 24 (2) ◽  
pp. 368-390 ◽  
Author(s):  
Franzisca Weder ◽  
Isabell Koinig ◽  
Denise Voci
Keyword(s):  
Qualitative Content Analysis ◽  
Online Communication ◽  
Clear Trend ◽  
Content Type ◽  
Corporate Websites ◽  
The Usa ◽  
Political Argumentation ◽  
Online Communication Tools ◽  
Corporate Social ◽  
Energy Companies

Purpose The purpose of this paper is to determine inasmuch energy suppliers dedicate communicative resources toward sustainable development and corporate social responsibility (CSR), also paying attention to how they frame it, and if they manage to achieve consistency in their communication or fall victim to contradictions. Design/methodology/approach By use of a qualitative content analysis, online communication tools (information on corporate websites) as well as content for download were examined in detail. The present study sample comprised of 12 case studies from selected countries (Austria, Russia, Germany, the USA, France and Korea). Findings Overall, findings indicate that CSR has already been implemented in most energy and energy-related industries; however, it is put forward with varying degrees of attention and intensity, depending on which topics energy companies choose to address communicatively (results were classified according to a frame positioning scheme by Weder, 2012, 2018). Results underscore the fact that, at times, companies are struggling to link their CSR projects back to their core businesses. Yet, a clear trend to politicization can be described as a strong correlation of communication strategies of energy suppliers and political programs of the respective country becomes obvious. Research limitations/implications Limited research as to how CSR topics are framed in different branches has been conducted to date; likewise, the energy sector, whose motives has been often subject to public questioning, has received little attention in CSR communication research to date. Hence, ambiguities were presumed to exist. Originality/value The present study examines the relevance and framing of CSR in a highly competitive, centralized industry that is challenged by a global process of transition to renewable energy. The results show that the analyzed energy suppliers offer only a limited variety of issue-specific frames; instead CSR as well as sustainability are (ab)used as master frames or “buzz words” in a fairly shallow economic or socio-political argumentation.

scholarly journals Corporate Social Responsibility of Islamic Banks: CSR website visibility, CSR initiatives, CSR strategy

2021 ◽  
Vol 6 (2) ◽  
pp. 166
Author(s):  
Tahreem Noor Khan
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Banking Sector ◽  
Ethical Aspect ◽  
Islamic Banks ◽  
Moral Principles ◽  
Corporate Websites ◽  
Csr Strategy ◽  
Core Elements ◽  
Corporate Social

Purpose: The concept of Corporate Social Responsibility (CSR) has been widely known in the Islamic banking sector yet there is criticism and lack of trust which exists among stakeholdersDesign/Method/Approach: To reduce negative concern and to fill the gap in the literature, this research reinforces the integration of ethical and moral principles in the banking business.Findings: One of the integral and core elements of Islamic economics is ‘falah’; which focuses on wellness and the concept of reward in this world and hereafterOriginality/Values: To fulfil the needs of the ethical aspect of Islamic banks which leads to ‘falah’, this research has extracted the underlying theoretical issues of Islamic bank Corporate Social Responsibility (web visibility, initiatives, strategy).  This research also determines the extent of CSR visibility in twelve leading Islamic banks’ corporate websites.

scholarly journals Approaches and economic and social perspectives of corporate responsibility

2017 ◽  
Vol 33 (58) ◽  
pp. 90-102
Author(s):  
Teresa De Dios Alija
Keyword(s):  
Social Factors ◽  
Corporate Responsibility ◽  
Common Ground ◽  
Theoretical Models ◽  
Social Perspectives ◽  
Law And Politics ◽  
The Common ◽  
The Moment ◽  
Corporate Social ◽  
A Company

Over the last few decades, scholars from different areas of knowledge including economics, ethics, sociology, psychology, law and politics, have attempted to find a sufficiently clear and explicit description of the concept of Corporate Social Responsibility. Despite this, the debates have so far not given rise to solvent solutions, firstly because the concept itself arises from a not-so unanimous idea of what a business organization is or should be; secondly, because not all analyses part from entering a person’s duty within a company into the same vein. The common ground that can be found in theoretical models trying to explain the concept of the company is that it is a group of people that work together in order to achieve objectives. Much debate arises the moment in which said objectives need to be formulated. Do individuals decide to form a part of an organization in order to satisfy their collective or personal needs or interests? With the purpose of answering such questions, this study looks at the different approaches of an ethical-anthropological origin, bearing in mind above all economic and social factors. A chronological order is followed throughout the analysis, making explicit the thinking and reasoning of those who have reflected on each perspective significantly. In this manner, it is clear to see how the ideas of some are very often the result of those of their predecessors, reminding us of the old metaphor that we are dwarfs standing on the shoulders of giants.

scholarly journals Unions and Decisionistic-Restricted Involvement in the CSR Debate – An Explanation to a Cooperative Approach

2019 ◽  
Vol 65 (4) ◽  
pp. 81-98
Author(s):  
Nataniel Zemla
Keyword(s):  
Sustainable Management ◽  
Best Practice ◽  
Qualitative Content Analysis ◽  
Complex Environment ◽  
Cooperative Approach ◽  
Csr Strategy ◽  
New Perspective ◽  
Corporate Social ◽  
Science And Research ◽  
Very High

AbstractCorporate social responsibility (CSR) implies the responsibility of companies for sustainable management in economic, ecological and social terms. The majority of CSR works in science and research were written primarily with the focus on ethics (moral vs. market economy), bearer of responsibility (state vs. companies) and management (e.g. best practice, manuals). This article comes from the perspective of a stakeholder group that is constantly mentioned but receive insufficient attention: unions. Research indicated early on that unions leaned back in the European CSR-debate since its beginning 2001. Based on the case of German unions, the author will analyse their motivation by studying their statements. The systematic literature review provides the basis for his qualitative content analysis of reasonable motives. The results show the unions encountering a complex environment with diverse interests, in which it is difficult to position themselves. Furthermore CSR requirements placed on companies were considered, by economy, to be set very high. Although CSR is not driven by legal regulations, it unfolds quasi-binding rules. For those reasons, it is not surprising that unions were sceptical and restrictive. With its analysis of a defensive CSR strategy, the study contributes to progress in the field of engagement in international debates. The author deals in a theoretical-conceptual way with the existing research results in this field, invalidates them and presents his own attempt with explanation. His explanatory approach extends the existing explanatory patterns by a new perspective for the problem described.

An evaluation of corporate social responsibility communication on the websites of telecommunication companies operating in Ghana

2017 ◽  
Vol 15 (01) ◽  
pp. 17-31 ◽  
Author(s):  
Henry Boateng ◽  
Ibn Kailan Abdul-Hamid
Keyword(s):  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Impression Management ◽  
Qualitative Content Analysis ◽  
Content Type ◽  
Csr Communication ◽  
Corporate Websites ◽  
Telecommunication Companies ◽  
Impression Management Tactics ◽  
Corporate Social

Purpose Corporate social responsibility (CSR) communication on corporate websites have become an emerging trend by firms. Similarly, corporate websites have been used to manage stakeholders’ impressions about the organization. Meanwhile, CSR by firms have been criticized for been a manipulative tactics used by firms. The purpose of this paper therefore is to ascertain how telecommunication companies operating in Ghana communicate CSR on their corporate websites. Design/methodology/approach This study used a qualitative content analysis technique. It also used Bolino et al.’s (2008) impression management framework as the conceptual framework. Data were extracted from the websites of four telecommunication companies operating in Ghana. Data were analyzed using thematic analysis techniques. Findings The results show that the companies use impression management in communicating CSR on their corporate websites. Account, assertive impression management; blaring, boasting, defensive impression management; demonstrative impression management; exemplification, favor-rendering, illustrative impression management; ingratiation, other-enhancement, other-focused impression management; self-enhancement, self-focused impression management; and self-promotion tactics are tactics prevalent in the CSR communication of the companies. Actor-to-actor link impression management and other emotional appeal also emerged as some of the impression management tactics used by the companies. Originality/value This provides insights into how organizations use impression management in their CSR communication on their corporate websites. Studies of this nature are limited. Again, studies specifically adapting Bolino et al.’s impression management to study CSR communication on corporate websites are rare.

scholarly journals Corporate Responsibility for Human Rights in Assam Tea Plantations: A Business and Human Rights Approach

2020 ◽  
Vol 12 (18) ◽  
pp. 7409
Author(s):  
Madhura Rao ◽  
Nadia Bernaz
Keyword(s):  
Human Rights ◽  
Corporate Responsibility ◽  
Qualitative Content Analysis ◽  
Research Question ◽  
Tea Plantation ◽  
Business And Human Rights ◽  
Tea Plantations ◽  
Protection Of Human Rights ◽  
Assam Tea ◽  
Corporate Social

This paper explores how UK-based companies deal with their responsibility to respect the human rights of Assam (India) tea plantation workers. Through qualitative content analysis of publicly available corporate reports and other documents, it investigates how companies approach and communicate their potential human rights impacts. It highlights the gap between well-documented human rights issues on the ground and corporate reports on these issues. It aims to answer the following research question: in a context where the existence of human rights violations at the end of the supply chain is well-documented, how do companies reconcile their possible connection with those violations and the corporate responsibility to respect human rights under the United Nations Guiding Principles on Business and Human Rights? This paper reveals the weakness of the current corporate social responsibility (CSR) approach from the perspective of rights-holders. It supports a business and human rights approach, one that places the protection of human rights at its core.

Insourcing of IT Workers

2015 ◽  
pp. 241-254 ◽  
Author(s):  
Noam Koriat ◽  
Roy Gelbard
Keyword(s):  
Corporate Social Responsibility ◽  
Human Resources ◽  
Common Good ◽  
Corporate Responsibility ◽  
Direct Impact ◽  
Employment Contracts ◽  
The Common Good ◽  
Fair Employment ◽  
The Common ◽  
Corporate Social

Corporate Social Responsibility (CSR) is a policy and the practices of corporate responsibility for the common good. It might take the form of donations, environmental responsibility, or socially related investments. However, CSR can also be an in-house strategy regarding all the Human Resources (HR) of the company, making them part of the “common good” by fair employment. In this manner, employment contracts can be regarded as both a CSR and Business Ethics (BE) issue. Treating your employees in a respectable way represents the most basic form of corporate responsibility and respectable ethics. The chapter brings an economic analysis illustrating that applying fair and moral HR practices, particularly favoring internal employment (insourcing) over external employment (outsourcing), is consistent with CSR and serves the primary corporate goal, increasing its value. Insourcing is thus a win-win strategy, where in addition to CSR and BE aspects it has a direct impact on the company's achievements.

scholarly journals Online Voluntary Transparency in Spanish Retail Firms. Measurement Index and CSR-Related Factors as Determinants

2018 ◽  
Vol 10 (10) ◽  
pp. 3542 ◽  
Author(s):  
Luis Álvarez-González ◽  
Nuria García-Rodríguez ◽  
María Sanzo-Pérez
Keyword(s):  
Social Responsibility ◽  
Information And Communication Technologies ◽  
Related Factors ◽  
Social Commitment ◽  
Information Transparency ◽  
Corporate Websites ◽  
Csr Strategy ◽  
Information And Communication ◽  
Corporate Social ◽  
Measurement Index

Information transparency is a key aspect of the Corporate Social Responsibility (CSR) strategy. The new information and communication technologies, such as the Internet, allow companies to disseminate relevant corporate information to different stakeholders and society, promoting voluntary online transparency. The analysis of social responsibility information published on corporate websites permits, among other issues, the development of disclosure and transparency indexes that facilitate comparisons between companies, and the assessment of potential drivers of the transparency strategy. In this sense, this study has two main objectives: (1) To develop a measurement index of voluntary online transparency, and (2) to identify relevant factors that influence on such transparency. The empirical research was carried out by analyzing the websites of a 176 large Spanish retail companies. Regression analysis was used to test the proposed hypotheses. The results obtained show that online voluntary transparency is encouraged by the implementation of CSR principles in store management and by the particular type of contributions in which the social commitment of the retail is materialized (monetary versus non-monetary), as well as by the fact that employees and/or society as a whole represent the main beneficiaries of CSR activities.

scholarly journals CSR reporting by Chinese and Western MNEs: patterns combining formal homogenization and substantive differences

2021 ◽  
Vol 6 (1) ◽  
Author(s):  
Irina Ervits
Keyword(s):  
Emerging Markets ◽  
Multinational Enterprises ◽  
Qualitative Content Analysis ◽  
Developed Economies ◽  
Csr Reporting ◽  
Business Operations ◽  
Advanced Economies ◽  
Chinese Mnes ◽  
Complex Picture ◽  
Corporate Social

AbstractIn light of the growing economic might and intensification of global activities of Chinese multinational enterprises (MNE), this paper looks into the nature of their corporate social responsibility (CSR) reporting. CSR communications of the largest Chinese companies and their counterparts from advanced economies have been compared based on quantitative and qualitative content analysis of CSR reports. A mixed method approach has been rarely utilized in the analysis of CSR reporting. To analyze CSR reports the paper uses a two-dimensional conceptual framework based on Wood (Acad Manag Rev 16:691–717, 1991); Jamali and Mirshak (J Bus Ethics 72:243–262, 2007) and Lockett, Moon and Visser (J Manag Stud 43:115–136, 2006); Moon and Shen (J Bus Ethics 94:613–629, 2010). The findings indicate that quantitatively Chinese MNEs display patterns of CSR reporting comparable to major MNEs in developed economies. This paper argues that just like MNEs from developed economies Chinese MNEs use a global CSR reporting template as a convenient tool to align and harmonize various isomorphic pressures. However, qualitatively substantive discrepancies in content have been also identified due to national or other contextual characteristics. The analysis reveals a complex picture of national and international isomorphic forces at play. The paper addresses the lack of consensus concerning convergence/divergence of CSR reporting across the globe and, more specifically, between developed economies and emerging markets. In this respect this paper responds to the general call for research looking into various aspects of business operations, including CSR reporting, of MNEs from emerging markets.

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