scholarly journals Analysis of Herding Behavior in Moroccan Stock Market

2019 ◽  
Vol 11 (1(J)) ◽  
pp. 181-190
Author(s):  
Mustapha El Hami ◽  
Ahmed Hefnaoui
Keyword(s):  
Stock Market ◽  
Quantitative Research ◽  
Stock Exchanges ◽  
Research Approach ◽  
Linear Inversion ◽  
Absolute Deviation ◽  
Cross Sectional ◽  
Econometric Methods ◽  
Daily Data

Frontier markets, particularly the Moroccan financial market, are characterized by a narrowness of market, inability to absorb erratic price fluctuations and the low liquidity of securities that encourage investors to herd and imitate those who have all the information about the market. A quantitative research approach was used to analyze the existence of herding n Moroccan stock market. The daily data used in this study concerns the period from 04/01/2010 to 29/12/2017 and contains the daily returns of the MASI and a total of 43 traded stocks. Statistical and econometric methods such as multidimensional scaling and Cross-sectional absolute deviation were used. Subsequently, after the regression models were examined, findings indicated that the first stocks with the highest similarity to the index return are BMCE, BCP, IAM, ATW and CMSR, and the first stocks with the highest dissimilarity are PAP, IBC and SNP, This will have to allow investors to choose profitable alternatives and avoid those that present a possible risk. The results did also show the existence of herding in the Moroccan stock market both upward and downward. This finding was supported by the clear existence of a non-linearity between market performance and CSAD measurement, which confirms the prediction of a non-linear inversion relationship between CSAD and 𝑅𝑚. This could be due to the low level of transparency that prevails in frontier stock exchanges and reduces the quality of their information environment, which leads investors not to react rationally and to draw information from the transactions of their peers.

scholarly journals Analysis of the Effect of Health Service Quality on Patients in the Inpatient Room of Haji Hospital Medan

2021 ◽  
Vol 2 (4) ◽  
pp. 1-7
Author(s):  
Nidya Andani ◽  
Mappeaty Nyorong ◽  
Asriwati Amirah
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Service Quality ◽  
Quantitative Research ◽  
Cross Sectional Study ◽  
P Value ◽  
Research Approach ◽  
Cross Sectional ◽  
Study Approach

The hospital is one of the institutions engaged in health services. The main indicator of the standard of a health facility and is a measure of the quality of service, low customer satisfaction will have an impact on the number of visits that will affect the profitability of health facilities. This study aims to determine the effect of quality and the dominant variables that affect service on patient satisfaction at the Haji-Medan Hospital in 2020. The quantitative research was conducted through an analytical survey research approach with a cross sectional study approach. Testing through logistic regression on the independent variables, namely; Reliability, Responsiveness, Assurance, Empathy and Tangible from the respondents' questionnaire data as many as 80 samples. The results showed that service quality had a significant effect on patient satisfaction from four variables, namely; reliability p value 0.020 (p < 0.05), responsiveness p value 0.038 (p < 0.05), empathy p value 0.000 (p < 0.05), p value tangible 0.001 (p < 0.05). Assurance variable, the quality of health services has no effect on patient satisfaction with a p value of 0.332 (p> 0.05). The dominant variable affecting patient satisfaction is the empathy variable. It is recommended to improve services from the aspect of assurance in order to increase patient confidence in getting services so that patients can feel satisfied with the services provided.

scholarly journals The Effect Of Health Service On Patient Satisfaction In Haji Hospital, Medan City

2021 ◽  
Vol 8 (4) ◽  
pp. 14-23
Author(s):  
Nidya Andani ◽  
Mappeaty Nyorong ◽  
Asriwati .
Keyword(s):  
Patient Satisfaction ◽  
Quantitative Research ◽  
Cross Sectional Study ◽  
P Value ◽  
Research Approach ◽  
Cross Sectional ◽  
Independent Variables ◽  
Study Approach ◽  
Quality Of Health Services

The study aimed to determine the effect of quality and the dominant variables affecting service on patient satisfaction at the Haji Hospital-Medan in 2020. Quantitative research was conducted through a survey analytic research approach with a cross sectional study approach. Test through logistic regression on independent variables, namely; Reliability, Responsiveness, Assurance, Empathy and Tangible from the questionnaire data of respondents as many as 80 samples. The results showed that there was a significant effect of service quality on patient satisfaction from four variables, namely; the reliability of the p value is 0.000 (p <0.05), the responsiveness of the p value is 0.038 (p <0.05), the empathy p value is 0.016 (p <0.05), the tangible p value is 0.001 (p <0.05). The assurance variable, there is no effect of the quality of health services on patient satisfaction with a p value of 0.696 (p> 0.05). The dominant variable affecting patient satisfaction is the variable of empathy with an odds ratio of 0.2120.

Family Environment, Sibling Relationship and Rivalry towards Quality of Life

2016 ◽  
Vol 1 (3) ◽  
Author(s):  
Rugayah Hashim ◽  
Hashim Ahmad
Keyword(s):  
Quality Of Life ◽  
Family Environment ◽  
Quantitative Research ◽  
Publishing House ◽  
Sibling Rivalry ◽  
Sibling Relationship ◽  
Family Quality Of Life ◽  
Research Approach ◽  
Economic Developments

Kinship, family composition and household dynamics among siblings are developed positively or negatively in early life right through adulthood. Hence, the purpose of this paper is highlight the importance of family environment in influencing sibling relationship, with emphasis on sibling rivalry. Determining the factors that contribute towards sibling competition is important in counselling and assisting individuals with family issues. From a quantitative research approach, the findings showed that sibling relationships are problematic and has led to jealousies and prejudices especially if parents take sides. Family ties depend on happy sibling interactions which indirectly affects socio-economic developments as social ills are resolved. In ameliorating these private and sensitive issues among family members, the holistic society will benefit psychologically and happiness as well as a better quality of life will be attained.© 2016. The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK. Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies, Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.Keywords: Sibling rivalry; family; quality of life; socio-economic impact

scholarly journals PENGARUH KOMPETENSI DAN MOTIVASI TERHADAP KUALITAS PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALEMBANG

2020 ◽  
Vol 3 (1) ◽  
pp. 17-22
Author(s):  
Yofitri Heny Wahyuli
Keyword(s):  
Quantitative Research ◽  
Employee Motivation ◽  
Quality Of Services ◽  
Research Approach ◽  
Service Agency ◽  
Section Data ◽  
Analysis Technique ◽  
Employee Competencies ◽  
Positive Effect

The purpose of this study was to analyze the effect of employee competencies and employee motivation simultaneously or partially on the quality of services at the Investment and Integrated One Top Service Agency of Palembang city. This study uses a quantitative research approach with census strategies. The study population was 25 civil servants. The data used is cross section data collected using a questionnaire. The data analysis technique used is multiple linear regression with F test and t test. The results showed that employee competency and employee motivation simultaneously had a positive effect on the quality of services; employee competence partially has a positive effect on the quality of services; and employee motivation simultaneously has a positive effect on the quality of services Palembang city.

scholarly journals HUBUNGAN DUKUNGAN KELUARGA DENGAN KUALITAS HIDUP ORANG DENGAN GANGGUAN JIWA

2018 ◽  
Vol 1 (2) ◽  
pp. 87
Author(s):  
Kadek Putra Sanchaya ◽  
Ni Made Dian Sulistiowati ◽  
Ni Putu Emy Darma Yanti
Keyword(s):  
Quality Of Life ◽  
Mental Disorders ◽  
Family Support ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Rank Test ◽  
Cross Sectional ◽  
Respondent Characteristics ◽  
The Relationship

THE RELATIONSHIP BETWEEN FAMILY SUPPORT AND THE QUALITY OF LIFE OF PEOPLE WITH MENTAL DISORDERS  ABSTRACTMental disorder is one of the most serious health problems. Families have to spend more time to provide care to People with Mental Disorders at home. People with Mental Disorders (ODGJ) usually have problems with quality of life. The study aimed to determine the relationship between family support and the quality of life of People with Mental Disorders / ODGJ. This research is a quantitative research by using cross-sectional design with correlative analytic method. The sample of the research were 39 people selected by non probability sampling technique of purposive sampling. Data collection of respondent characteristics was conducted by using questionnaire of respondent characteristics. The level of family support was assessed by using family support questionnaires proposed by Friedman and the quality of life of the respondents was measured using the SQLS questionnaires. The findings showed that good and moderate family supports have the same percentage of 35.9%, while the results of the quality of life score showed that the majority of respondents had good quality of life (82.1%). Based on the analysis by using Spearman-Rank test, there is a significant correlation between family support and quality of life of respondents with p = 0,000 (p <0,05) and strong correlation value of 0.618 and positive correlation direction which means if family support increases then the quality of life of respondents will increase and vice versa. The future researchers are expected to exercise control over other factors that may affect the quality of life of People with Mental Disorders (ODGJ).

scholarly journals The Relationship between Reliability, Responsiveness, and Empathy Aspects with Patient Satisfaction in Pharmacy Installations at Mitra Medika Amplas Hospital

2021 ◽  
Vol 6 (3) ◽  
pp. 99-105
Author(s):  
Daphne . ◽  
Ida Yustina ◽  
Deli Theo
Keyword(s):  
Patient Satisfaction ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Standard Of Living ◽  
Cross Sectional ◽  
Quality Health ◽  
Cross Sectional Design ◽  
Improve Service Quality ◽  
The Relationship

As people's standard of living increases, the demand for quality health also increases. Patient satisfaction is correlated with the quality of service in the hospital. By understanding the level of patient satisfaction, hospital management can learn and improve service quality. The study aims to determine the relationship between reliability, responsiveness, and empathy aspects with patient satisfaction in Pharmacy Installations at Mitra Medika Amplas Hospital. This research was an explanatory quantitative research with cross sectional design. The sample of this study amounted to 60 people and taken by accidental sampling technique. The data obtained through interviews using a questionnaire. The results showed that the level of patient satisfaction in Pharmacy Installations at Mitra Medika Amplas Hospital on reliability aspect was 63.3%, responsiveness aspect was 56.7% and empathy aspect was 81.7%. Based on the result of the research, the suggestion given to the service provider in this case Mitra Medika Amplas Hospital is to improve the performance of health service especially in Pharmacy Installation service by way of monitoring and evaluating periodically with the implementation of the service, evaluating and developing human resources, and infrastructure. Keywords: Reliability, Responsiveness, Empathy, Patient Satisfaction.

Impacts of procurement strategies on construction SMEs’ growth

2020 ◽  
Vol 25 (3) ◽  
pp. 423-446
Author(s):  
Abimbola Olukemi Windapo ◽  
Oluseye Olugboyega ◽  
Sunday Odediran
Keyword(s):  
Quantitative Research ◽  
Community Empowerment ◽  
Research Approach ◽  
Cross Sectional ◽  
Content Type ◽  
Managerial Skills ◽  
Social Growth ◽  
Construction Company ◽  
Construction Enterprises ◽  
Procurement Strategies

Purpose This study aims to investigate the impacts of procurement strategies on the growing proportion of construction small- and medium-sized enterprises (SMEs) and whether the size of the construction company moderates the effect. Design/methodology/approach This study adopted a quantitative research approach and a cross-sectional questionnaire survey in achieving its objectives. The survey requires the respondent to identify both the most successful and most outstanding project that the respondent was involved in between 2010 and 2016. Findings The study found that only traditional and management-oriented procurement strategies ensure the achievement of all growth plans for construction SMEs in South Africa; and that medium-sized construction enterprises achieve social growth such as community empowerment, managerial skills and advancement on the cidb Register of Contractors. Practical implications The findings of the study imply that policymakers should base their decisions regarding macroeconomic issues and growth plans for construction SMEs on the internal and external factors such as differences in the sizes of construction SMEs and differences in the suitability of procurement strategies affecting the growth of construction SMEs. Originality/value In past studies, the diversity amongst SMEs is often overlooked and SMEs are erroneously assumed to share similar objectives, possess equal capabilities and face challenges of the same magnitude. The original contribution of this study is shown in the investigation of the moderating effect of SMEs’ diversity (in terms of company size) on their growth proportion as influenced by procurement strategies.

Perceptions of product advantage, NPD and organisational performance

2014 ◽  
Vol 21 (1) ◽  
pp. 49-68 ◽  
Author(s):  
Brian Healy ◽  
Ann Ledwith ◽  
Michele O'Dwyer
Keyword(s):  
New Product Development ◽  
Quantitative Research ◽  
New Product ◽  
Product Performance ◽  
Research Approach ◽  
Organisational Performance ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
New Product Performance

Purpose – This paper aims to extend previous studies on new product development (NPD) performance by identifying the product advantage, new product performance and organisational performance indicators that are considered by small and medium-sized firms (SMEs) to be most relevant to their performance. Design/methodology/approach – A quantitative research approach was adopted, using a cross-sectional survey of a sample of 137 firms representing the industry sectors active within the Irish economy. The research instrument was based on existing recognised research measures. Findings – The results suggest that: large firms consider that their products derive advantage through product quality and cost, while SMEs are more concerned with satisfying customer needs; larger firms concentrate on market measures in measuring new product performance, while SMEs focus on customer acceptance measures; and in measuring organisational performance larger firms focus on market share and profitability, while SMEs concentrate on profitability and sales growth. Research limitations/implications – This study identifies the aspects of product advantage, new product performance and organisational performance on which firms concentrate, thereby increasing our ability to redirect their focus from what they consider to be important, to what will have an impact on their firm's performance. Originality/value – This study identifies the aspects of product advantage, new product performance and organisational performance on which firms concentrate, thereby increasing our ability to redirect their focus from what they consider to be important, to what will have an impact on their firm's performance.

scholarly journals Customer Satisfaction in the Banking Industry in Ghana: A Case of GCB Bank Limited in Wa Municipality

2016 ◽  
Vol 3 (2) ◽  
pp. 217 ◽  
Author(s):  
Abdul-Moomin Adams ◽  
Motin Bashiru ◽  
Ibrahim Abu Abdulai
Keyword(s):  
Customer Satisfaction ◽  
Customer Service ◽  
Banking Industry ◽  
Training Programme ◽  
Primary Data ◽  
Research Approach ◽  
Cross Sectional ◽  
Service Training ◽  
Wa Municipality

<p>The banking industry in the Wa Municipality has experienced some growth over the past decade. This results in increased competition among banks in the industry as each bank tries to capture a greater market share. Banks achieve competitive advantage through innovations of products that reflect customers’ expectations. Despite this competition, customer satisfaction in GCB Bank Limited is perceived to be low. However, there is no empirical evidence to establish whether the products and services delivered by the bank meet customers’ expectation. This study was set out to assess the quality of products and services of GCB bank; and to assess the level of customer satisfaction with products and services of GCB bank. The study employed the cross-sectional research design and the mixed research approach so that the research findings could be generalized. Primary data were collected from 155 customers of GCB bank using questionnaires. The customers were selected through accidental sampling. Data were analysed using descriptive statistics. The study revealed that current account, savings account and ATM services were at least of high quality to majority of the respondents. However, over 40% of the respondents were not satisfied with the quality of the bank’s products and services. Management of GCB bank should organize a regular in-service training programme on customer service for the entire staff of the Wa branch in order to improve their customer service skills which would ultimately impact positively on the performance of the bank.</p>

scholarly journals Examine Employees Creativity in the Bank: A case of Commercial Bank of Ethiopia Woldia Branches

2020 ◽  
Author(s):  
Erstu Tarko
Keyword(s):  
Multiple Regression ◽  
Commercial Bank ◽  
Role Ambiguity ◽  
Study Finding ◽  
Research Approach ◽  
Job Complexity ◽  
Cross Sectional ◽  
Regression Methods ◽  
Cross Sectional Design

Abstract The study aims to examine employees’ creativity in the bank a case of commercial bank of Ethiopia Woldia Branches. The researcher used a cross-sectional design and followed a mixed research approach. This study census method has been utilized to participate in respondents from four branches, that on duty 182 employees in commercial bank of Ethiopia. The collected data were analyzed by using multiple regression methods method after proving the quality of the data. The study finding revealed that autonomy, supervisors’ support and role ambiguity significantly affects the creativity of employees in the workplace. The remaining variables self-efficacy and job complexity have no statistically significant effect on employees’ creativity in the bank.

Sign in / Sign up

Export Citation Format

Share Document