scholarly journals Evaluasi Keberhasilan Sistem Keuangan Desa Menggunakan Delone & Mclean Is Succes Model

2020 ◽  
Vol 2 (3) ◽  
pp. 3216-3235
Author(s):  
Nabilla Utmary ◽  
Henri Agustin
Keyword(s):  
Data Analysis ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Primary Data ◽  
Quality Service ◽  
System Quality ◽  
Analysis Technique ◽  
Actual Use ◽  
Positive Effect

This study aims to evaluate the implementation of the Rural Financial System (Sistem Keuangan Desa or SISKEUDES). It also seeks to identify the factors that may effect the user satisfaction and actual use of SISKEUDES at the 55 villages in Pariaman City. The data used in this research is primary data obtained by spread the questionnaires to each villages government. This study using purposive sampling with a sample of 55 village tresuers/SISKEUDES operators. Data analysis technique using SmartPLS ver3.0 processed This study found that information quality has a positive effect on user satisfaction, and system quality, service quality has not effect on user satisfaction, while, user satisfaction also has not effect on actual use of SISKEUDES.

scholarly journals The influence Quality of information, Sistem Quality and Service Quality on Satisfaction and User Performace

2021 ◽  
Vol 12 (2) ◽  
pp. Layouting
Author(s):  
Heni Nur Isnaeningsih ◽  
Azmi Fitriati ◽  
Pujiharto Pujiharto ◽  
Herni Justiana Astuti
Keyword(s):  
High School ◽  
Data Analysis ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality System ◽  
Quality Service ◽  
User Performance ◽  
System Quality ◽  
Positive Effect

Research aims: This study aims to analyze the effect of information quality, system quality, and service quality on user satisfaction so that it has an impact on user performance.Design/Methodology/Approach: This type of research is conducted using a quantitative approach, namely research using research instruments, quantitative data analysis with the aim of testing the predetermined hypothesis,The sample used was 61 Religious Teachers at Muhammadiyah Vocational Schools in Cilacap Regency. The data obtained through questionnaires were processed using PLS analysis (Partial Leas Square). Testing the research model (Outer Model) was carried out in two stages, namely testing of the measurement model (Outer Model) with Convergent Validity, Discriminate Validity and structural testing (Inner Model) with Path Coeffecient, Specific Indirect Value.Research findings: The results of data analysis show that information quality has no effect on user satisfaction, system quality, service quality has a positive effect on user satisfaction, system quality has no effect on user performance, service quality affects user performance, information quality, user satisfaction has a positive effect on user performance, namely religion teacher at Muhammadiyah Vocational High School in Cilacap Regency.Theoretical contribution/ Originality: This study examines the influence of information quality, system quality and service quality for employeesPractitioner/Policy implication: it should be that the higher the level of information quality, system quality, service quality, the higher the performanceResearch limitation/Implication: This research was only conducted in Muhammadiyah Junior High School in Cilacap Regency

EFEKTIFITAS SISTEM INFORMASI PERENCANAAN DAN KEUANGAN AKRUAL (SIRKA) DALAM PROSES PERENCANAAN PEMBANGUNAN DAERAH KABUPATEN SITUBONDO

BISMA ◽  
2018 ◽  
Vol 12 (1) ◽  
pp. 92
Author(s):  
Diah Wahyu Puspitarini
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Development Planning ◽  
Ease Of Use ◽  
Primary Data ◽  
Quality Information ◽  
Quality Service ◽  
System Quality ◽  
Net Benefit

Abstract: This study aims to analyze the effectiveness of the implementation of Accrual Finance and Planning Information System (SIRKA) on the regional development planning process of Situbondo Regency. The effectiveness of SIRKA is measured by Delone and McLane’s Information Systems Success Model (2003). The variables used to measure the success of SIRKA are system quality, information quality, service quality, user satisfaction, and net benefit. This is a quantitative research employing census sampling method with the population consists of all users of SIRKA planning. The primary data were sourced from the questionnaires distribution and analyzed using SmartPLS. The results of analysis prove that system quality and service quality affect SIRKA user satisfaction and net benefit. This means that the system quality measured by ease of use, reliability, response time, integrity, accessibility, and output quality supports the accomplishment of timely budget arrangement. SIRKA implementation also increases job performance. However, service quality has no effect on user satisfaction and net benefit. Keywords:     System Quality, Information Quality, Service Quality, User Satisfaction, and Net Benefit.

scholarly journals Analisis Kepuasan Mahasiswa dalam Menggunakan Sistem Informasi Terpadu Akademik (SITA) Universitas Batanghari Jambi

2020 ◽  
Vol 5 (2) ◽  
pp. 327
Author(s):  
Osrita Hapsara ◽  
Gupron Gupron ◽  
Andri Yandi
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Information Quality ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Primary Data ◽  
Quality Information ◽  
Significant Positive Effect ◽  
System Quality ◽  
Positive Effect

This study aims to analyze the effect of system quality, information quality, and service quality on student satisfaction in using the Integrated Academic Information System (SITA) at Batanghari University (Unbari) Jambi. This research was conducted in the Unbari Jambi environment, with the population in this study were students in the Unbari Jambi environment. The sample in the study was 98 students with proportionate random sampling technique. Types and sources of research data consist of primary data, namely data obtained from the opinions of respondents through a research questionnaire, and secondary data, namely data obtained from Unbari Jambi. The data analysis technique used in testing the research hypothesis was multiple linear regression analysis using SPSS version 21.0 for windows. The results of the study found that: 1) system quality has a positive and significant effect on student satisfaction in Unbari Jambi; 2) the quality of information has a significant positive effect on student satisfaction in Unbari Jambi; 3) service quality has a significant positive effect on student satisfaction in Unbari Jambi; and 4) system quality, information quality, and service quality together have a significant effect on the satisfaction of Unbari Jambi students with a contribution of influence of 68.1% and the remaining 31.9% is influenced by other factors not included in the scope of this study.

scholarly journals INFLUENCE OF INFORMATION QUALITY, SYSTEM QUALITY, SERVICE QUALITY AND SECURITY ON USER SATISFACTION IN USING E-MONEY BASED PAYTREN APPLICATIONS

2019 ◽  
Vol 3 (2) ◽  
pp. 288-299
Author(s):  
Winanda Wahana Wargadalam
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Information Service ◽  
Sampling Technique ◽  
Quality System ◽  
Quality Service ◽  
System Quality ◽  
Business Form

Nowadays technology grow extremely fast and it is helpful in communication and transactions, this effect to human behavior that people consider using technology intentively in daily activites cause of its facilities, one of facilities is digital economic transactions or e-money. Due to increasing of technology, there are some companies run their business form e-money based applications, one of the applications is the PayTren. The purposed of this research is to examine the satisfactory of the user who apply PayTren applications, such as the influence of information quality, system quality, service quality and security. The method of the research is based on DeLone and McLean models, then it will be modified. The research’s data is quantitative data. researchers collected 89 questionnaires from the population of PayTren application users in Batam by using a purposive sampling technique.  The conclusion of the research show that there is an influence between the quality of information, service quality and security on the satisfaction of e-money users based on the PayTren application, while it is found that there is no influence between the quality of the system on the satisfaction of e-money users based on PayTren applications.

scholarly journals ANALISIS KEPUASAN PENGGUNA APLIKASI PENILAIAN PRESTASI KERJA (SKP ONLINE) MENGGUNAKAN METODE HUMAN ORGANIZATION TECHNOLOGY (HOT) FIT PADA BADAN KEPEGAWAIAN DAERAH KOTA PADANG

2017 ◽  
Vol 5 (2) ◽  
Author(s):  
Primadani Viandra ◽  
Titi Sriwahyuni ◽  
Muhammad Anwar
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Research Result ◽  
Sampling Technique ◽  
Survey Method ◽  
Quality Information ◽  
Quality Service ◽  
System Quality ◽  
Human Organization

This study is aimed to describe user satisfaction on application applied at BKD Kota Padang, based on system quality, information quality, service quality, service quality and structure of organization aspects. This research has also analysed the effect of Human Organization Technology method to users’ satisfaction of SKP Online system. Survey method was used by sampling to end user of SKP Online as the population. By purposive sampling technique, this research selected limited respondent of 55 users. Descriptive analysis, inferential analysis and multiple regression have utilized to analyse the data and making decision as research result. However, the study result have shown that system quality, information quality, service quality and structure of organization are simultaneously affecting the users’ satisfaction variable and giving contribution of 48,4%. It means that improving many factors as above will absolutely increase the quality and users’ satisfaction of online SKP system as well.  Keyword     : Human Organization Technology, SKP Online, User Satisfaction.

scholarly journals ANALISIS PENERAPAN SISTEM INFORMASI AKUNTANSI DI UNIVERSITAS : STUDI KASUS PADA UNIVERSITAS INDONESIA

2018 ◽  
Vol 4 (2) ◽  
Author(s):  
Arthaingan H Mutiha ◽  
Marsdenia Marsdenia ◽  
Andhita Yukihana
Keyword(s):  
Information System ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Individual Performance ◽  
Primary Data ◽  
System Quality ◽  
Is Success ◽  
Accounting Information System ◽  
The Individual

AbstractThe purpose of this study is to examine information system success of Accounting Information System based on individual performance and its impact to user satisfaction. The model used in this study is the modified IS Success Model of DeLone and McLean. The study uses primary data and data collection techniques using questionaires distributed to employee of Finance Directorate of University of Indonesia. This study used SEM approach, while analysis used LISREL software. The results showed that system quality and information quality significantly affects the individual performance while the service quality does not affect individual performance. On the other hand, the study finds that individual performance significantly affects user satisfaction.Keyword; system quality, information quality, service quality, user satisfaction, individual performance

ANALISIS PERBANDINGAN KUALITAS PELAYANAN PENERIMAAN MAHASISWA BARU (PMB) ONLINE MENGGUNAKAN MODEL KESUKSESAN SISTEM INFORMASI DELONE DAN MCLEAN (D&M) (Studi Kasus : PMB UKDW dan PMB STMIK AMIKOM Yogyakarta)

Respati ◽  
2017 ◽  
Vol 8 (24) ◽  
Author(s):  
Nurhasan Nugroho ◽  
Emma Utami ◽  
Emha Taufiq Luthfi
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality Information ◽  
Quality Service ◽  
System Quality

Penelitian ini dilakukan untuk menganalisis perbandingan kualitas sistem Penerimaan Mahasiswa Baru (PMB) online Universitas Kristen Duta Wacana (UKDW) dan STMIK AMIKOM Yogyakarta disamping itu juga mengukur pengaruh system quality, information quality, dan service quality terhadap user satisfaction, baik secara bersama-sama maupun secara sendiri-sendiri, dalam menganalisa variabel yang dominan terhadap kepuasan pengguna. Jenis penelitian ini adalah kuantitaif dan teknik analisis yang digunakan adalah korelasi rank spearman dan kendall dengan skala ordinal. Hasil penelitian yang diperoleh dalam penilaian tiap-tiap varaibel berpengaruh terhadap kepuasan pengguna dan variabel information quality berpengaruh paling dominan terhadap user satisfaction. PMB online STMIK AMIKOM Yogyakarta berdasarkan penilaian responden dirasa lebih baik dari model kesuksesan sistem informasi DeLone dan McLean.Kata Kunci : system quality, information quality, service quality, user satisfaction, PMB online, Delone dan Mclean.

scholarly journals THE SUCCESS ANALYSIS OF IMPLEMENTATION OF THE ELECTRONIC SYSTEM INTEGRATED FINAL PROJECT OF JAMBI UNIVERSITY STUDENTS WITH DELONE AND MCLEAN MODEL APPROACH

2019 ◽  
Vol 4 (2) ◽  
pp. 147
Author(s):  
WIRMIE EKA PUTRA ◽  
DEDY SETIAWAN
Keyword(s):  
Information System ◽  
Information Systems ◽  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Total Sample ◽  
Primary Data ◽  
System Quality ◽  
Delone And Mclean ◽  
System Use

The purpose of this research was able to prove empirically about the Delone and Mclean Models for the evaluation of ELISTA information systems at Jambi University. In addition, this research was also expected to provide feedback to improve the efficiency and effectiveness of the implementation of information systems and can be known the factors that cause the success or failure of the implementation of an information system so that the results of this study can be used as a strategic guideline model for information system development in the university and other institutions. The type of data used in this study was primary data obtained directly from respondents using a list of statements in the form of a questionnaire. Final year students who write the thesis are targeted in this study. To calculate the determination of the number of samples, the sampling method used the Hair method. The total sample of this study was 220 people. Methodology Data analysis was carried out using SEM techniques using SmartPLS tools. The findings in this study found that the system quality does not affect the user satisfaction, while other hypotheses such as information quality, service quality, system use affect user satisfaction, for system quality, information quality, and service quality affect the system use. Likewise the system use affects user satisfaction and system use, user satisfaction has an influence on net benefits.

FinTech in the Kingdom of Bahrain

2021 ◽  
pp. 174-190
Author(s):  
Hayat Ali ◽  
Reem Al Kaabi ◽  
Hussain Mansoor Ali ◽  
Hussain Sami Ahmed ◽  
Mohammed Naser
Keyword(s):  
Service Quality ◽  
User Satisfaction ◽  
Information Quality ◽  
Quality System ◽  
Ease Of Use ◽  
Significant Positive Effect ◽  
System Quality ◽  
Public And Private ◽  
Positive Effect ◽  
Financial Technology

Financial technology (FinTech) has developed rapidly over the last decade. In the Kingdom of Bahrain, both public and private sectors have adopted FinTech in different ways. The objective of this research is to explore and assess Bahraini users' adoption of and satisfaction with FinTech services. A model was built to quantify FinTech users' satisfaction. and a questionnaire was used to collect data; 319 responses were returned. The outcome was that all the factors investigated, accessibility, ease of use, completeness, accuracy, security, reliability, responsiveness, service quality, system quality, and information quality, have a significant positive effect on user satisfaction. The contribution of this research is the model of satisfaction for FinTech that can be applied in different countries. The proposals recommended by the authors will also inform government and concerned organizations about FinTech in Bahrain for greater user satisfaction.

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