Analisis Metode EUCS Dan HOT-FIT Dalam Mengevaluasi Penerapan Sistem Informasi Manajemen Kepegawaian (SIMPEG)

Novianti Puspitasari; Willyardo Tampubolon; Medi Taruk

doi:10.24176/sitech.v4i1.6031

Analisis Metode EUCS Dan HOT-FIT Dalam Mengevaluasi Penerapan Sistem Informasi Manajemen Kepegawaian (SIMPEG)

SITECH Jurnal Sistem Informasi dan Teknologi ◽

10.24176/sitech.v4i1.6031 ◽

2021 ◽

Vol 4 (1) ◽

pp. 19-28

Author(s):

Novianti Puspitasari ◽

Willyardo Tampubolon ◽

Medi Taruk

Keyword(s):

End User ◽

Human Organization ◽

End User Computing

Sistem Informasi Manajemen Kepegawaian (SIMPEG) merupakan bagian di sebuah organisasi yang sangat penting untuk diperhatikan demi keberhasilan pelayanan administrasi kepegawaian. Evaluasi terhadap penggunaan SIMPEG dalam mendukung pelayanan administrasi kepegawaian perlu dilakukan agar sistem dapat terus digunakan dan sebagai bahan rekomendasi untuk perbaikan sistem di masa yang akan datang. Penelitian ini bertujuan untuk mengetahui tanggapan dari pengguna SIMPEG dan melihat hasil dari evaluasi penerapan SIMPEG menggunakan metode Human Organization Technology (HOT-Fit) dan End User Computing Satisfaction (EUCS). Metode HOT-Fit merupakan metode yang meletakkan elemen penting dalam sistem informasi yaitu Human, Organization, Technology dan kesesuaian hubungan diantaranya. Lebih lanjut, metode EUCS digunakan untuk memberikan penilaian kepuasan pengguna terhadap kualitas sistem. Hasil penelitian menunjukan bahwa kesembilan hipotesis diterima dan memiliki pengaruh yang positif. Nilai hipotesis tertinggi adalah pengaruh Human (manusia) terhadap Technology (teknologi), dan nilai hipotesis paling rendah dimiliki oleh kesesuaian hubungan antara variabel HOT (Human, Organization, and Technology) terhadap nets benefit (manfaat).

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Analisis Tingkat Kepuasan Pengguna Aplikasi UG In Your Hand Dengan Metode End User Computing Satisfaction (EUCS)

ICIT Journal ◽

10.33050/icit.v6i2.1118 ◽

2020 ◽

Vol 6 (2) ◽

pp. 213-226

Author(s):

Eka Fitri Rahayu

Keyword(s):

Ease Of Use ◽

End User ◽

End User Computing

Informasi sangat dibutuhkan dalam pengambilan keputusan. Sistem informasi yang efektif adalah sistem informasi yang harus mampu memberikan kepuasan kepada para penggunanya. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh model End User Computing Satisfaction (EUCS) dengan Instrumen Accuracy, Content, Format, Timeliness dan Ease of Use terhadap kepuasan pengguna sistem UG In Your Hand. Data yang digunakan sebanyak 96 responden yang diperoleh melalui kuesioner online yang dibagikan kepada Mahasiswa. Metode penelitian menggunakan model Regresi Linier Berganda. Hasil penelitian menunjukkan bahwa Instrumen Ease of Use dan Timeliness mempengaruhi kepuasan pengguna sistem, selain itu Instrumen Content, Accuracy dan Format tidak mempengaruhi kepuasan pengguna sistem UG In Your Hand. Kata Kunci : Kepuasan Pengguna, UG In Your Hand, Metode EUCS

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Effects of end-user computing on job satisfaction in Abu-Dhabi. (c1991)

10.26756/th.1991.10 ◽

1991 ◽

Author(s):

Nazir Hawi

Keyword(s):

Job Satisfaction ◽

Abu Dhabi ◽

End User ◽

End User Computing

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PENGARUH PEMANFAATAN TEKNOLOGI INFORMASI TERHADAP KEPUASAN END USER COMPUTING DENGAN KETIDAKPASTIAN TUGAS SEBAGAI VARIABEL MODERATING

Jurnal Kajian Akuntansi dan Auditing ◽

10.37301/jkaa.v0i0.5378 ◽

2013 ◽

Author(s):

Herawati M

Keyword(s):

Information Technology ◽

Primary Data ◽

End User ◽

Moderating Variables ◽

The Third ◽

Use Of Technology ◽

Task Uncertainty ◽

Independent Variable ◽

The City ◽

End User Computing

This study aims to use information technology, uncertainty or moderation duties and interactions between task uncertainty with the use of information technology to end user computing satisfaction. In this study used 70 respondents who actively use computers and working with several companies banking on the city of Padang. The data used are the primary data obtained through questionnaires. The study used three types of variables, the first is the independent variable, namely the utilization of information technology, both moderating variables, namely the uncertainty of the task, the third is the dependent variable is satisfaction of end user computing. The stages of hypothesis testing is done by using a regression model of moderating and statistical t-test. Based on the results of testing the first hypothesis (HI) was found to significantly influence the utilization of information technology to the satisfaction of end user computing. The second hypothesis (H2) testing results found that task uncertainty did not significantly influence the end user computing satisfaction. The third hypothesis (H3) testing found that the interaction or moderation between the use of technology with task uncertainty no significant effect on end user computing satisfaction.

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ACHIEVING WORLD-CLASS END-USER COMPUTING

Information Systems Management ◽

10.1080/10580539308906951 ◽

1993 ◽

Vol 10 (4) ◽

pp. 7-12 ◽

Cited By ~ 2

Author(s):

John P. Halloran

Keyword(s):

End User ◽

World Class ◽

End User Computing

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End-user computing: The MIS managers' perspective

Information & Management ◽

10.1016/0378-7206(85)90046-1 ◽

1985 ◽

Vol 8 (3) ◽

pp. 171-178 ◽

Cited By ~ 32

Author(s):

Maryam Alavi

Keyword(s):

End User ◽

End User Computing

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A model of end-user computing policy

Information & Management ◽

10.1016/0378-7206(92)90002-w ◽

1992 ◽

Vol 22 (1) ◽

pp. 1-18 ◽

Cited By ~ 23

Author(s):

Dennis F. Galletta ◽

Ellen M. Hufnagel

Keyword(s):

End User ◽

End User Computing

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End‐user computing in marketing

Journal of Marketing Management ◽

10.1080/0267257x.1994.9964270 ◽

1994 ◽

Vol 10 (1-3) ◽

pp. 221-246 ◽

Cited By ~ 1

Author(s):

Melvyn Hirst

Keyword(s):

End User ◽

End User Computing

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End-User Computing Environment: A Case Study

Systems Science ◽

10.1007/978-1-4615-2862-3_88 ◽

1993 ◽

pp. 499-504 ◽

Cited By ~ 1

Author(s):

Jože Zupančič

Keyword(s):

End User ◽

Computing Environment ◽

End User Computing

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Model Satisfaction Users Measurement of Academic Information System Using End-User Computing Satisfaction (EUCS) Method

Applied Information System and Management (AISM) ◽

10.15408/aism.v3i2.14516 ◽

2020 ◽

Vol 3 (2) ◽

pp. 119-123

Author(s):

Nur Aeni Hidayah ◽

Elvi Fetrina ◽

Alvali Zaqi Taufan

Keyword(s):

Information System ◽

User Satisfaction ◽

System Reliability ◽

Educational Institution ◽

Sampling Technique ◽

Ease Of Use ◽

Practical Consideration ◽

End User ◽

Academic Information ◽

End User Computing

As concrete steps in order to realize the vision and mission of an organization or educational institution is to implement the system of academic information. The one factor that influences the success of the academic information system is the satisfaction of users. The problems in the user satisfaction are also issues that cannot be denied and continue to be studied. In consequently, having measurements related to user satisfaction is required. This research is done to see how the user satisfaction of the existing system has been implemented and to know what factorshas influenced the system. The method used in this study is a quantitative method using the End User Computing Satisfaction (EUCS) model whereas 255 respondents are chosen as the sample for the study. The purposive sampling technique is usedand the PLS-SEM approach with tools Smart PLS 3.0 is used for analyzing the data. This research consists of 7 hypotheses and 8 variables, namely Content, Accuracy, Format, Timeliness, Ease of Use, System Reliability, System Speed and End-User Satisfaction. The research finds out that the current level of end-user satisfaction is in satisfied level. Inferentially, of the 7 hypotheses tested, 2 of them were rejected and the other 5; Accuracy, System Reliability, Timeliness, Content and System Spee;are accepted.Through this research, it is hoped that later it could be used as a practical consideration and theoretical study in thefuture.

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End User Computing Satisfaction : Model Analisis Kepuasan Pengguna Aplikasi Menggunakan Partial Least Square Structural Equation Modeling (Studi Kasus)

Jurnal Teknologi Informasi dan Ilmu Komputer ◽

10.25126/jtiik.2021863586 ◽

2021 ◽

Vol 8 (6) ◽

pp. 1237

Author(s):

Aditia Angga Perdana ◽

Meinarini Catur Utami ◽

Qurrotul Aini

Keyword(s):

Customer Satisfaction ◽

Real Time ◽

User Satisfaction ◽

Random Sampling ◽

Simple Random Sampling ◽

Ease Of Use ◽

Partial Least Square ◽

Equation Modeling ◽

End User ◽

End User Computing

Toyota Sales Operation atau dikenal sebagai AUTO2000 adalah bagian dari perseroan terbuka PT. Astra yang beroperasi di sektor otomotif dan sudah menjalankan beberapa servis untuk menaikkan kepuasan pelanggan. Salah satunya dengan menghadirkan AUTO2000 Mobile, sebagai fasilitas pemesanan servis kendaraan secara online yang bertujuan untuk memudahkan pengguna untuk mempercepat proses bisnis dan mengurangi bahkan menghilangkan durasi waktu mengantri. Namun dalam penerapannya masih banyak kekurangan maupun kelemahan yang dirasakan pengguna di antaranya masih ada bugs, tidak ada fitur real-time chat serta beberapa pengguna masih kesulitan menggunakan aplikasi tersebut. Capaian riset ini adalah menginvestigasi tingkat kepuasan pelanggan dan memperoleh variabel signifikan yang berdampak pada kepuasan pelanggan Aplikasi AUTO2000 Mobile. Metode riset ini menerapkan End-User Computing Satisfaction (EUCS) dengan cara kuantitatif dan diseminasi kuesioner mendapatkan informasi dari objek penelitian. Populasi dalam riset ini adalah pemakai AUTO2000 Mobile. Dari populasi tersebut terpilih sebanyak 252 responden dan diseminasi kuesioner dilaksanakan melalui daring dan membagikan secara langsung dengan cara simple random sampling. Setelah itu, data yang dikumpulkan diolah dengan program Microsoft Excel 2016 serta PLS-SEM mengoperasikan tool SmartPLS 3.2.7. Hasilnya, terdapat 5 jalur yang diuji, H0 ditolak untuk empat variabel dan H0 diterima untuk satu variabel. Terdapat empat variabel yang berpengaruh signifikan pada kepuasan pelanggan AUTO2000 Mobile yaitu: accuracy, content, format dan ease of use. AbstractToyota Sales Operation or known as AUTO2000 is part of the public company PT. Astra that engaged in the automotive sector and has done several service improvements to increase customer satisfaction. One of them is by presenting AUTO2000 Mobile, which is an online vehicle service ordering facility that is implemented to make it easier for users, therefore it is considered to speed up business processes and reduce or even eliminate the duration of the queue. But in its implementation there are still many shortcomings and weaknesses felt by users including bugs, there is no real-time chat feature, and some users still have difficulty using the application, hence it is prominent to conduct study dealing with end-user satisfaction. The aim of this research is to analysis of end-user satisfaction level and determine the variables that impact end-user satisfaction of the AUTO2000 Mobile Application. This research method deals with End-User Computing Satisfaction (EUCS) with a quantitative approach and questionnaire distribution to obtain data from respondents. The research subject in this study are AUTO2000 Mobile users. The population consist of 252 respondents and questionnaires are distributed online and offline with simple random sampling. Furthermore, the obtained data were analyzed using Ms. Excel 2016 and with the PLS-SEM approach using SmartPLS 3.2.7. The result, from the 5 paths tested, H0 is rejected for four variables and H0 is accepted for one variable. There are four variables that have a significant effect on customer satisfaction of AUTO2000 Mobile, namely: accuracy, content, format and ease of use.

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