scholarly journals Factors Influencing the Performance of Sarawak Local Authorities

2021 ◽  
Vol 6 (2) ◽  
pp. 1
Author(s):  
Siti Mardinah Abdul Hamid ◽  
Jamil Hamali ◽  
Firdaus Abdullah
Keyword(s):  
Service Delivery ◽  
Performance Management ◽  
Empirical Research ◽  
Civil Service ◽  
Performance Measure ◽  
Local Authorities ◽  
Factors Influencing ◽  
Excellent Service ◽  
World Class

This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for Local Authorities in Sarawak.

Monitoring and Evaluation of Housing Service Delivery in Zimbabwean Local Authorities

2021 ◽  
Vol 8 (3) ◽  
pp. 17-33
Author(s):  
Nyemudzai Mlambo ◽  
Ivan Govender
Keyword(s):  
Service Delivery ◽  
Performance Management ◽  
Evaluation System ◽  
Good Governance ◽  
Case Study Research ◽  
Monitoring And Evaluation ◽  
Local Authorities ◽  
Housing Service ◽  
Midlands Province ◽  
The Government

This study investigates the effectiveness of monitoring and evaluation systems for housing service delivery in local authorities in the Midlands Province of Zimbabwe. Zimbabwe has been experiencing poor housing service delivery and the Midlands province is characterized by housing backlog, poor quality housing projects, lack of housing finance, lack of technical capacity, and no new partnerships. Despite the Government of Zimbabwe introducing monitoring and evaluation tools in all public institutions to achieve good governance and effective housing service delivery, this did not fully address the housing problems experienced in the province. The research utilized the mixed-methods approach with a case study research design using urban and rural local authorities in the Midlands Province. The article recommended that the three tiers of government should work collaboratively with the aid of a monitoring and evaluation system to solve housing delivery problems. This study is critical for local government housing delivery performance management.

Evolution of public administration in the post-Soviet. Turkmenistan

2020 ◽  
Vol 22 (5) ◽  
pp. 98-118
Author(s):  
ALYM K. ANNAMURADOV ◽  
◽  
OVEZDURDY B. MUKHAMMETBERDIEV ◽  
MURAD O. HAITOV ◽  
◽  
...  
Keyword(s):  
Public Administration ◽  
Civil Service ◽  
The State ◽  
Civil Servants ◽  
Historical Changes ◽  
Special Place ◽  
Independent States ◽  
World Class ◽  
New Independent States

The article examines the formation of the statehood of modern Turkmenistan through the prism of historical changes that have occurred in the post-Soviet countries. It is noted that after 1991 all former republics of the USSR built new independent states on a fundamentally different basis – interaction between government and society. The authors emphasize that the establishment of trust between the state as an institution and citizens is possible under certain conditions, among which a special place is occupied by a clear organization of civil service and the professionalism of civil servants. The measures that have already been implemented and are being taken by the leadership of Turkmenistan at the present time to solve these problems are considered. It is noted that Turkmenistan acts within the framework and in accordance with the key world-class standards regarding the requirements for the organization of civil service. The measures taken in the country to combat corruption are analyzed.

scholarly journals Modelling of a Partially Loaded Road Tanker during a Braking-in-a-Turn Maneuver

Actuators ◽  
2018 ◽  
Vol 7 (3) ◽  
pp. 45 ◽  
Author(s):  
Frank Otremba ◽  
José Romero Navarrete ◽  
Alejandro Lozano Guzmán
Keyword(s):  
Road Safety ◽  
Load Transfer ◽  
Dynamic Interaction ◽  
Performance Measure ◽  
Lateral Stability ◽  
Safety Level ◽  
Factors Associated ◽  
Braking System ◽  
Factors Influencing ◽  
Fill Level

Road safety depends on several factors associated with the vehicle, to the infrastructure, as well as to the environment and experience of vehicle drivers. Concerning the vehicle factors influencing the safety level of an infrastructure, it has been shown that the dynamic interaction between the carried liquid cargo and the vehicle influences the operational safety limits of the vehicle. A combination of vehicle and infrastructure factors converge when a vehicle carrying liquid cargo at a partial fill level performs a braking maneuver along a curved road segment. Such a maneuver involves both longitudinal and lateral load transfers that potentially affect both the braking efficiency and the lateral stability of the vehicle. In this paper, a series of models are set together to simulate the effects of a sloshing cargo on the braking efficiency and load transfer rate of a partially filled road tanker. The model assumes the superposition of the roll and pitch independent responses, while the vehicle is equipped with Anti-lock braking System brakes (ABS) in the four wheels. Results suggest that cargo sloshing can affect the performance of the vehicle on the order of 2% to 9%, as a function of the performance measure considered. A dedicated ABS system could be considered to cope with such diminished performance.

Trust in Artificial Intelligence: Meta-Analytic Findings

2021 ◽  
pp. 001872082110139
Author(s):  
Alexandra D. Kaplan ◽  
Theresa T. Kessler ◽  
J. Christopher Brill ◽  
P. A. Hancock
Keyword(s):  
Artificial Intelligence ◽  
Empirical Research ◽  
Meta Analysis ◽  
Automated Vehicles ◽  
Factors Influencing ◽  
Moderating Factors ◽  
Shared Context ◽  
Build Systems ◽  
Significant Factors

Objective The present meta-analysis sought to determine significant factors that predict trust in artificial intelligence (AI). Such factors were divided into those relating to (a) the human trustor, (b) the AI trustee, and (c) the shared context of their interaction. Background There are many factors influencing trust in robots, automation, and technology in general, and there have been several meta-analytic attempts to understand the antecedents of trust in these areas. However, no targeted meta-analysis has been performed examining the antecedents of trust in AI. Method Data from 65 articles examined the three predicted categories, as well as the subcategories of human characteristics and abilities, AI performance and attributes, and contextual tasking. Lastly, four common uses for AI (i.e., chatbots, robots, automated vehicles, and nonembodied, plain algorithms) were examined as further potential moderating factors. Results Results showed that all of the examined categories were significant predictors of trust in AI as well as many individual antecedents such as AI reliability and anthropomorphism, among many others. Conclusion Overall, the results of this meta-analysis determined several factors that influence trust, including some that have no bearing on AI performance. Additionally, we highlight the areas where there is currently no empirical research. Application Findings from this analysis will allow designers to build systems that elicit higher or lower levels of trust, as they require.

The Importance of Oversight and Agency Capacity in Enhancing Performance in Public Service Delivery

2020 ◽  
Author(s):  
Cody A Drolc ◽  
Lael R Keiser
Keyword(s):  
Service Delivery ◽  
Performance Management ◽  
Fixed Effects ◽  
Poor Performance ◽  
Central Component ◽  
State Agencies ◽  
Public Programs ◽  
And Performance ◽  
Fixed Effects Regression ◽  
Social Security Disability

Abstract Government agencies often encounter problems in service delivery when implementing public programs. This undermines effectiveness and raise questions about accountability. A central component of responsiveness and performance management is that agencies correct course when problems are identified. However, public agencies have an uneven record in responding to problems. In this paper we investigate whether, and to what extent, capacity both within the agency and within institutions performing oversight, improves agency responsiveness to poor performance indicators. Using panel data on eligibility determinations in the Social Security Disability program from U.S. state agencies from 1991-2015 and fixed effects regression, we find that indicators of agency and oversight capacity moderate the relationship between poor performance and improvement. Our results suggest that investments in building capacity not only within agencies, but also within elected institutions, are important for successful policy implementation. However, we find evidence that while agency capacity alone can improve responsiveness to poor performance, the effect of oversight capacity on improving performance requires high agency capacity.

scholarly journals Perceptions of registered nurses regarding factors influencing service delivery in expanding programmes in a primary healthcare setting

2012 ◽  
Vol 17 (1) ◽  
Author(s):  
Nnoi. A. Xaba ◽  
Mmapheko D. Peu ◽  
Salaminah S. Phiri
Keyword(s):  
Service Delivery ◽  
Registered Nurses ◽  
Primary Healthcare ◽  
Healthcare Setting ◽  
Qualitative Approach ◽  
Focus Group Interviews ◽  
Enabling Factors ◽  
Related Factors ◽  
Factors Influencing ◽  
Group Interviews

The aim of this study was to explore and describe the perceptions of registered nurses regarding factors influencing service delivery regarding expansion programmes in a primary healthcare setting, using a qualitative approach. The registered nurses, who have been working in the clinics for more than two years and have been exposed to the expansion programmes there, were purposively sampled. Two focus group interviews were conducted in a neutral place and the data collected by the researcher Nnoi A. Xaba (N.A.X.). Data were analysed by the researcher and an independent co-coder using the Tesch method. Categories, subcategories and themes were identified; those that formed the basis of discussion were disabling factors, enabling factors, client-related factors, service-related factors and solutions to problems. It is recommended that integration of programmes and coordination be done at a provincial level and planned together with the training centres in order to alleviate problems in service delivery. Training on expansion programmes in the form of in-service education should be carried out continually in the region.Die doel van die studie was om die persepsie van geregistreerde verpleegkundiges met betrekking tot die  faktore wat dienslewering van die uitbreidingsprogramme in ‘n primêre gesondheid opset beinvloed; te eksploreer en te beskryf. ‘n Kwalitatiewe benadering is gevolg in die iutvoering van die studie. ‘n Doelgerigte steekproef is uitgevoer vanuit geregistreerde verpleegkundiges wat vir langer as twee jaar in die klinieke werksaam was en blootgestel is aan die uitbreiding programme. Twee fokus groep onderhoude is deur die navorser Nnoi A. Xaba (N.A.X.) in ‘n neutrale opset uitgevoer. Data is deur die navorser en ʼn onafhanklike kodeerder ontleed volgens Tesch se metode van analise. Kategorieë, sub-kategorieë en temas was geidentifiseer. Die kategorieë fundamenteel tot die bespreking behels: remmende faktore, bydraende faktore, kliënt-verwante faktore, diens-verwante faktore, en oplossing van probleme. Daar word aanbeveel dat die integrasie en koordinasie van programme op provisiale vlak beplan word in samewerking met opleidings instansies om die dienslewerings probleem te verlig. In die streek behoort opleiding met betrekking tot die uitbreidingsprogramme deurlopend deur middel van indiensopleiding gedoen word.

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