scholarly journals A Study on the Performance of Health Care Service Industry in Tamil Nadu

2018 ◽  
Vol 8 (6) ◽  
pp. 171-176
Author(s):  
Jennifer Martin et al., Jennifer Martin et al., ◽  
2013 ◽  
Vol 3 (1) ◽  
pp. 73
Author(s):  
Jeffrey Brett Sussmane

Defining, measuring and delivering quality is an important challenge facing Health Care. Health Care as a Service Industry may be described with two forms of quality: technical quality, and functional quality. (1) Our previously published technical study demonstrated a reproducible and scalable measure of the technical quality, without additional capital cost. (2) A technical study, and the application of any service or measurement of quality, may be sub optimal if pursued in isolation from the patient/family (customer) perception.
This study measured the functional quality of a complex Health Care service from the patient/family perception, which is perhaps superior and more relevant. We have quantified and documented an excellent competitive franchise and competitive advantages for our services, in our market, as well as areas for improvement, without additional capital expense.


2021 ◽  
pp. 097206342110352
Author(s):  
Shalini Srivastava ◽  
Richa Misra ◽  
Deepti Pathak ◽  
Poonam Sharma

Emotional intelligence (EI) is possibly one of the most studied psychological factors of the twenty-first century. EI is very much relevant in service industry particularly in management, academics, life sciences or psychology. The purpose of the empirical study is to test the relationship between the defined constructs of EI and job satisfaction ( JS) amongst health care professionals of Delhi NCR region of India. It further tried to understand whether gender moderates the EI and JS relationship. Structured survey was used to solicit response from 260 health care professionals comprising doctors and nurses belonging to different hospitals of Delhi NCR region. Standardised instruments were used to assess the data. Linear and moderated regression were used to test hypotheses developed. The findings suggest that EI constructs significantly impact the level of JS among health care professionals. The result of moderated regression suggested that the relationship of EI and JS is significantly moderated by gender. The construct of EI is relevant in providing high quality health care service delivery to the patients.


2022 ◽  
pp. 285-303
Author(s):  
Vijay Prakash Gupta ◽  
Amit Kumar Arora

The health care service industry (also known as a medical industry) is an industry that is comprised of the services related to the safeguarding or enhancement of patient health or provides services to treat patients with medicinal, protective, rehabilitative, and analgesic care. For the last two decades, it has been seen that there are drastic changes in healthcare services through automation, digitalization, technological innovation, and communication. Automation has made a revolutionary change in the healthcare industry and allowed for it to be more cost-effective for the industry to run day-to-day operations. Automation-driven health care activities are free from human fatigue and error, so they can help out to provide consistency, accuracy, and potentially lead to a reduction in patient complications, infections, and deaths. Besides, automation can help hospitals, professionals, and doctors for cost-reduction measures and increased efficiency as part of their monetary benefits.


2016 ◽  
Vol 13 (3) ◽  
pp. 837-854 ◽  
Author(s):  
Marisa Lages ◽  
Carla S. Marques ◽  
João J. M. Ferreira ◽  
Fernando A. F. Ferreira

Author(s):  
Vijay Prakash Gupta ◽  
Amit Kumar Arora

The health care service industry (also known as a medical industry) is an industry that is comprised of the services related to the safeguarding or enhancement of patient health or provides services to treat patients with medicinal, protective, rehabilitative, and analgesic care. For the last two decades, it has been seen that there are drastic changes in healthcare services through automation, digitalization, technological innovation, and communication. Automation has made a revolutionary change in the healthcare industry and allowed for it to be more cost-effective for the industry to run day-to-day operations. Automation-driven health care activities are free from human fatigue and error, so they can help out to provide consistency, accuracy, and potentially lead to a reduction in patient complications, infections, and deaths. Besides, automation can help hospitals, professionals, and doctors for cost-reduction measures and increased efficiency as part of their monetary benefits.


1994 ◽  
Vol 8 (4) ◽  
pp. 36-49 ◽  
Author(s):  
Michael R. Bowers ◽  
Thomas L. Powers ◽  
Pamela D. Spencer

2011 ◽  
Vol 1 (1) ◽  
pp. 44-56
Author(s):  
Saranya Devi R ◽  
Suresh Babu N R

Health is a common right to people in all aspects. According to Article 25 of the Universal Declarations of Human Rights, everyone has the right to a standard of living, adequate for the health of himself, including food, clothing, housing, medical care and necessary services. Though “health is wealth”, a popular sayingin almost every family world over, one seldom pays attention to the fact that it is the wealth. It determines that health and access to health care without wealth can remain merely an illusion. In India Caste system plays an important role in distribution of power and adequate services. In it, Dalits are most depressed andunder drowned people, especially in rural areas they don’t even have a permanent work and sufficient income and they do not acquire an adequate service of health. Dalits don’t have basic knowledge towards health care and preventive measures and they don’t have a proper health care service too. This conclusionhowever raises another obvious question i.e., whether one’s social or caste background determines his economic status, and consequently his access to better health care services as well. Without an economic stability and basic knowledge towards health, how they will take care of themselves and their family?Dalits are treated as untouchables till now then who will direct their health care activities? Then what is the part of government in their health progress? What is their present socio- economic and educational condition? What is their attitude towards disease and preventive measures? Who will be more responsiblein families’ health? Answering these questions becomes more crucial not only to understand the health status of any community or caste but also to identify the various factors responsible for the same.


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