Automation in Healthcare Services

2022 ◽  
pp. 285-303
Author(s):  
Vijay Prakash Gupta ◽  
Amit Kumar Arora

The health care service industry (also known as a medical industry) is an industry that is comprised of the services related to the safeguarding or enhancement of patient health or provides services to treat patients with medicinal, protective, rehabilitative, and analgesic care. For the last two decades, it has been seen that there are drastic changes in healthcare services through automation, digitalization, technological innovation, and communication. Automation has made a revolutionary change in the healthcare industry and allowed for it to be more cost-effective for the industry to run day-to-day operations. Automation-driven health care activities are free from human fatigue and error, so they can help out to provide consistency, accuracy, and potentially lead to a reduction in patient complications, infections, and deaths. Besides, automation can help hospitals, professionals, and doctors for cost-reduction measures and increased efficiency as part of their monetary benefits.

Author(s):  
Vijay Prakash Gupta ◽  
Amit Kumar Arora

The health care service industry (also known as a medical industry) is an industry that is comprised of the services related to the safeguarding or enhancement of patient health or provides services to treat patients with medicinal, protective, rehabilitative, and analgesic care. For the last two decades, it has been seen that there are drastic changes in healthcare services through automation, digitalization, technological innovation, and communication. Automation has made a revolutionary change in the healthcare industry and allowed for it to be more cost-effective for the industry to run day-to-day operations. Automation-driven health care activities are free from human fatigue and error, so they can help out to provide consistency, accuracy, and potentially lead to a reduction in patient complications, infections, and deaths. Besides, automation can help hospitals, professionals, and doctors for cost-reduction measures and increased efficiency as part of their monetary benefits.


Author(s):  
Sowrav Barman ◽  
Muhammad Abu Nayeem

Background: Community clinics have been restarted in 2009 by government of Bangladesh through a project called “Revitalization of Community Health Care Initiatives in Bangladesh” (RCHCIB) to enhance provision of healthcare services at community level. We have conducted a survey on provision of health care service to recognize the availability and extent of health services provided in a community clinic of Bangladesh.Methods: 25 respondents who usually receive primary health care service from Raicho community clinic situated in Comilla district of Bangladesh were included in the survey.Results: The highest number of respondents was male (52%) and the majority of them were literate (96%).36% of study population were included in no income group, whereas 20% belong to rich population group. 32% people presented with fever (32%) followed by weakness (24%) in the community clinic. 32% respondents went to community clinic for him/her and that was the highest. The highest number of people were referred to private clinic (32%). 70% respondents think that women are receiving maternal service in the clinic. 88% respondents have participated in EPI vaccination program. 80% respondents use contraceptive method and majority used contraceptive pill. 68% people received sufficient medicine, whereas 32% respondents did not receive medication from the clinic. 75% respondents think that during working hours CHCP and HA are available in the clinic. 48% population mentioned corruption is the most possible responsible factor for heath service inequalities at grass-root level.Conclusions: Although standards are lacking in providing services, community clinics have opened a new era in health service of Bangladesh. 


2013 ◽  
Vol 3 (1) ◽  
pp. 73
Author(s):  
Jeffrey Brett Sussmane

Defining, measuring and delivering quality is an important challenge facing Health Care. Health Care as a Service Industry may be described with two forms of quality: technical quality, and functional quality. (1) Our previously published technical study demonstrated a reproducible and scalable measure of the technical quality, without additional capital cost. (2) A technical study, and the application of any service or measurement of quality, may be sub optimal if pursued in isolation from the patient/family (customer) perception.
This study measured the functional quality of a complex Health Care service from the patient/family perception, which is perhaps superior and more relevant. We have quantified and documented an excellent competitive franchise and competitive advantages for our services, in our market, as well as areas for improvement, without additional capital expense.


2020 ◽  
pp. 002203452097877
Author(s):  
T. Joda ◽  
A.W.K. Yeung ◽  
K. Hung ◽  
N.U. Zitzmann ◽  
M.M. Bornstein

Dentistry is a technically oriented profession, and the health care sector is significantly influenced by the ubiquitous trend of digitalization. Some of these digital developments have the potential to result in disruptive changes for dental practice, while others may turn out to be just a pipedream. This Discovery! essay focuses on innovations built on artificial intelligence (AI) as the center-technology influencing 1) dental eHealth data management, 2) clinical and technical health care applications, and 3) services and operations. AI systems enable personalized dental medicine workflows by analyzing all eHealth data gathered from an individual patient. Besides dental-specific data, this also includes genomic, proteomic, and metabolomic information and therefore facilitates optimized and personalized treatment strategies and risk management. Based on the power of AI, the triangular frame of “data”/“health care”/“service” is supplemented by technological advancements in the field of social media, Internet of things, augmented and virtual reality, rapid prototyping, and intraoral optical scanning as well as teledentistry. Innovation continues to be critical to tackle dental problems until its routine implementation based on sound scientific evidence. Novel technologies must be viewed critically in relation to the cost-benefit ratio and the ethical implications of a misleading diagnosis or treatment produced by AI algorithms. Highly sensitive eHealth data must be handled responsibly to enable the immense benefits of these technologies to be realized for society. The focus on patient-centered research and the development of personalized dental medicine have the potential to improve individual and public health, as well as clarify the interconnectivity of disease in a more cost-effective way.


2011 ◽  
Vol 467-469 ◽  
pp. 1056-1065
Author(s):  
Hui Lung Hsieh ◽  
Chung Hung Tsai ◽  
Bi Kun Chuang

With the growing number of aging population and chronic illnesses, how to help elderly residents access the health care service timely is a challenge for health care institutions in Taiwan. Recent advances in information, communication and biomedical technologies have combined to allow the development of various types of telemedicine technology designed to enhance or expand the health care services of elderly residents. However, most telecare studies focused only on medical care or development of technology rather than on comprehensive evaluation of residents’ (or patients’) perception about service processes. The purpose of this study was to explore rural residents’ perceptions and usage intention of a telecare system after they have used it. Results from this exploratory study showed that most elderly people have never heard or touched telecare systems before the study was conducted. However, the general perceptions of such systems included improvement of interacting with medical staffs, safety protection, convenient care, and one needed item of services in daily life. Especially, the mostly risk perception was privacy risk, that is, data confidentiality and individual privacy. Generally, most elderly residents evaluated their telecare experiences and perceptions as being positive. Besides, most elderly resident were willing to use the telecare system without fees. However, they felt risky about confidentiality and privacy toward this technology. To improve trustworthy perception of this novel technology, telecare providers should implement appropriate safeguards to protect patient health information exchanged in a telecare setting. Also, the physicians/nurses should take the time to communicate with the residents, especially in the form of education, about the benefits of technology. To optimize the effectiveness of this promising technique, more research on the relationship between residents’ (or patients’) perceptions and influences of technology will need to be conducted continually in future.


Author(s):  
Zildo Alves da Silva ◽  
Luiz Faustino dos Santos Maia ◽  
Iris Maria de Pádua ◽  
Janaina Esser Inácio ◽  
Thaís Macedo Pio

Este artigo tem por objetivo descrever as intervenções do enfermeiro na prevenção para diminuir as infecções relacionadas com a assistência à saúde por meio de uma revisão da literatura. As infecções tendem a ser um risco muito alto a saúde dos usuários, pois acarreta um maior tempo de tratamento, e possíveis complicações a saúde dos pacientes. A disseminação de infecções em ambiente hospitalar e na assistência do serviço de saúde, com frequência e proveniente da infecção cruzada, é a via de contaminação mais comum ocorre entre as mãos. A educação permanente entre profissionais de saúde, pacientes, familiares e visitantes, é de extrema necessidade para contribuir no controle de infecção.Descritores: Enfermagem, Infecção, Assistência. Infection related to health care: a literature reviewAbstract: This article aims to describe the interventions of nurses in prevention to reduce infections related to health care through a literature review. Infections tend to be a very high risk the health of users since it involves a longer time of treatment, possible complications and patient health. The spread of infection in hospitals and health care service often and from the cross-infection is the most common route of infection is in his hands. The continuing education of health professionals, patients, families and visitors is of extreme necessity to contribute to the control of infection. Descriptors: Nursing, Infection, Assistance. Infección relacionada con la atención de salud: una revisión de la literaturaResumen: Este artículo tiene como objetivo describir las intervenciones de las enfermeras en la prevención para reducir las infecciones relacionadas con la atención de la salud a través de una revisión de la literatura. Las infecciones tienden a ser un muy alto riesgo la salud de los usuarios, ya que implica un tratamiento más largo, y las posibles complicaciones de la salud de los pacientes. La propagación de la infección en los hospitales y servicios de salud a menudo y de la infección cruzada es la vía más común de infección está en sus manos. La formación continuada de los profesionales de salud, los pacientes, las familias y los visitantes es de extrema necesidad de contribuir al control de la infección. Descriptores: Enfermería, Infección, Asistencia.


2021 ◽  
Vol 13 (23) ◽  
pp. 13007
Author(s):  
Johanna Leväsluoto ◽  
Johanna Kohl ◽  
Anton Sigfrids ◽  
Jussi Pihlajamäki ◽  
Janne Martikainen

Grand social challenges, such as type 2 diabetes (T2D), are increasing, which creates sustainability problems for health care service systems. To reduce socio-economic burdens, changes are required in the socio-technical system. However, there is an uncertainty of the most cost-effective policy action that can create sustainability while providing health benefits. To find potential solutions to these challenges, the multi-level perspective (MLP) and health economic decision modelling was used to study socio-technical change and project potential health economic consequences of different scenarios. The study focuses on creating a vision pathway for reducing T2D in Finland. In total, 23 interviews were carried out and the results were analyzed utilizing the MLP model. As a result, five themes towards prevention of T2D were identified. Digitalization was found to be a cross-cutting theme for preventing T2D and was thus taken as the object of study and the main focus of this paper. As a result, this paper reports on the opportunities and barriers for using digital tools in a transition towards T2D prevention. A health economic decision modelling revealed that the highest expected savings could be obtained by prioritizing prevention programs based on T2D risk. Finally, the model was converted into a web-based online tool by combining vision pathway, transition-focused storylines and forward-looking health economic scenario analysis to give the policy makers an overall picture of the needed societal changes and support the impact assessment of alternative policies in a case of T2D prevention in Finland.


2021 ◽  
pp. 097206342110352
Author(s):  
Shalini Srivastava ◽  
Richa Misra ◽  
Deepti Pathak ◽  
Poonam Sharma

Emotional intelligence (EI) is possibly one of the most studied psychological factors of the twenty-first century. EI is very much relevant in service industry particularly in management, academics, life sciences or psychology. The purpose of the empirical study is to test the relationship between the defined constructs of EI and job satisfaction ( JS) amongst health care professionals of Delhi NCR region of India. It further tried to understand whether gender moderates the EI and JS relationship. Structured survey was used to solicit response from 260 health care professionals comprising doctors and nurses belonging to different hospitals of Delhi NCR region. Standardised instruments were used to assess the data. Linear and moderated regression were used to test hypotheses developed. The findings suggest that EI constructs significantly impact the level of JS among health care professionals. The result of moderated regression suggested that the relationship of EI and JS is significantly moderated by gender. The construct of EI is relevant in providing high quality health care service delivery to the patients.


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