scholarly journals ONLINE HOTEL RESERVATION AND MANAGEMENT SYSTEM FOR THE COLLEGE OF INTERNATIONAL TOURISM AND HOSPITALITY MANAGEMENT (CITHM)

2013 ◽  
Vol 10 (1) ◽  
pp. 1201-1229
Author(s):  
Glenda A. Delizo ◽  
Mischelle A. Esguerra

This study aims to develop and design an on-line hotel reservation and management system for the College of International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It presents user-friendly features that will familiarize CITHM students on the online hotel reservation system, evaluate it and highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their front desk operation course. The researchers used the System Development Life Cycle and Microsoft Web Developer 2008 as the programming language.  The developed software served as a tool for the students of CITHM to familiarize them on how to operate an online hotel reservation system. The developed software was an effective aid for the instructors in teaching the basic operations of hotel reservation system to their students. It also provided online security to protect privacy and financial information of clients. 

1992 ◽  
Vol 23 (1-4) ◽  
pp. 341-344 ◽  
Author(s):  
O. Geoffrey Okogbaa ◽  
Jiansheng Huang ◽  
Chiwei Chen ◽  
Tom Borkes ◽  
James Moore

Author(s):  
Shriya Das Mahapatra ◽  
R. K. Patra

It has already been known that recent past tourism depends consistently on hospitality. The present study was aiming to identify the tourism and hospitality industry relationship on the basis of annual income, duration and stay types, tenure of tour, an analysis based survey among local people of Kolkata, India. The survey was done through a questionnaire, which was assessed through random sampling of 200 residents of urban city. The results indicated that lower the income groups but highest duration of stay but tenure of tour may be more than twice per year. In conclusion, people of Kolkata fond of tour because of suitable hospitality management in the tourist spots. Therefore, tourism and hospitality has a close relationship to enhance growth for revenue generation, employment generation, etc.


2020 ◽  
Vol 2020 (4) ◽  
pp. 40-52
Author(s):  
Aleksey Beleychenko ◽  
Vladimir Averchenkov

This research examined the problems of the tourism sector of the economy, that was described from the perspective of potential informatization. The features of the tourism industry functioning were reflected, some proposals were put forward regarding the design and development of an automated management system, and the geographical affiliation of the research areas were indicated. The tourist and recreational complex was proposed to understand as a separate component of the tourism industry, and was accordingly accepted as the object for the projected automated system. The authors had refined the formulation of the term "tourist and recreational complex" as a complex socio-economic system based on the problems and possibilities of it’s informatization. Sufficient attention was paid to the identification of the characteristic features of the tourist and recreational complex, to the designation and addition of its functions, to the possibilities and difficulties of formalization. Some features and problems of the designing an automated control system were described in this research, there were also suggests about its conceptual structure, and outlines the for further research. Special attention was paid to the developing of the automated system for managing the tourist and recreational complex, based on the requests, needs and capabilities of its three main groups of users: regional (district) management, business and guests (tourists, recreants).


2021 ◽  
Vol 13 (12) ◽  
pp. 6578
Author(s):  
Alon Gelbman

The complexity of modern tourism and hospitality management because of competition in the destination market, and especially in urban tourism destinations, has created a demand for creativity and innovation. To satisfy heightened tourist expectations for a specialized experience, hospitality organizations emphasize local culture characteristics and the urban community. The purpose of this paper is to examine how an urban hospitality organization emphasizes community and social values in its hostels, and how the tourist experience is adapted to each city’s culture and atmosphere (Nazareth, Jerusalem, and Tel Aviv). The theoretical framework is based on the link connecting urban hospitality with the tourist experience, and how tourism innovation and creativity is managed, during this age of competition and specialization. The qualitative methodology includes participant observation, document review, and in-depth interviews. The findings of this study add a new dimension to the existing knowledge, namely the role of creativity and innovation in helping the management of an urban hospitality organization to shape the tourist experience. The study developed a new unique model for “implementing innovation in urban hospitality management” which describes the framework of connections and interactions between the various sustainable community based and social aspects. The novelty of this research model lies in the emphasis on how management uses innovation and creativity to brand the whole chain so as to realize the vision and values it wishes to promote. This also entails a system of sub-positioning that aligns the vision and values with the distinctive culture of each city and with each local community’s nature and traditions.


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