scholarly journals Tourist Experience and Innovative Hospitality Management in Different Cities

2021 ◽  
Vol 13 (12) ◽  
pp. 6578
Author(s):  
Alon Gelbman

The complexity of modern tourism and hospitality management because of competition in the destination market, and especially in urban tourism destinations, has created a demand for creativity and innovation. To satisfy heightened tourist expectations for a specialized experience, hospitality organizations emphasize local culture characteristics and the urban community. The purpose of this paper is to examine how an urban hospitality organization emphasizes community and social values in its hostels, and how the tourist experience is adapted to each city’s culture and atmosphere (Nazareth, Jerusalem, and Tel Aviv). The theoretical framework is based on the link connecting urban hospitality with the tourist experience, and how tourism innovation and creativity is managed, during this age of competition and specialization. The qualitative methodology includes participant observation, document review, and in-depth interviews. The findings of this study add a new dimension to the existing knowledge, namely the role of creativity and innovation in helping the management of an urban hospitality organization to shape the tourist experience. The study developed a new unique model for “implementing innovation in urban hospitality management” which describes the framework of connections and interactions between the various sustainable community based and social aspects. The novelty of this research model lies in the emphasis on how management uses innovation and creativity to brand the whole chain so as to realize the vision and values it wishes to promote. This also entails a system of sub-positioning that aligns the vision and values with the distinctive culture of each city and with each local community’s nature and traditions.

Author(s):  
Jimena Ramos Berrondo

  El objetivo de este artículo es analizar en qué consiste el rol del dirigente de la Corriente Campesina Nacional (COCAN) como mediador de las estructuras de poder del Estado y los criollos del Impenetrable (una región localizada en la provincia del Chaco, noreste de Argentina) durante el periodo 2012-2015. Se aplica una metodología cualitativa, que consistió en observación participante y entrevistas en profundidad. Se concluye que la COCAN lleva a cabo múltiples prácticas organizativas para resolver las problemáticas de las poblaciones rurales: implementación y gestión de proyectos estatales, negociaciones con autoridades políticas y promoción de actividades culturales y productivas.  Abstract The aim of this article is to analyze the role of the leader of the “Corriente Campesina Nacional” (COCAN) as a mediator between state agents and the “criollo” population in the “Impenetrable” (a region located in Chaco, north east of Argentina) during the period 2012-2015. A qualitative methodology is applied, using participant observation and in-depth interviews. The article concludes that the COCAN uses diverse organizational practices to solve rural community problems: implementation and management of state projects, negotiations with political authorities and promotion of cultural and productive activities.  


Author(s):  
Amitabh Upadhya ◽  
Mohit Vij

The chapter explores the role and importance of Destination Management Organizations in managing the delivery of creative tourist experience. The study is divided in two parts whereby the first part adopts a qualitative methodology of exploration in regard to Destination Management Organizations and Creative Tourist Experiences while the second part is a case study of the tourism organizations of the UAE. The role of creativity in managing the total tourist experience is the core theme of the study. The study finds that co-creation of tourist experiences have a lasting memory value. Creative tourist experience can be achieved in the creative-theatre by a combination of designed aesthetics, choreographed activities and co-created souvenirs as the major elements.


2011 ◽  
Vol 17 (2) ◽  
pp. 251-265
Author(s):  
Suzana Jurin

The purpose of this paper is to present and analyse text genres offer and authorisation/approval as unilateral text types that are mostly used for communication purposes in tourism and hospitality management. This analysis will show a specific communication model of management. The paper starts with an introduction that leads to argumentation of text within LSP and discusses the text as a tool in management of tourism and hospitality corporations and corporations in general. Further, this paper gives shortly the methodolgy of corpus description and classification of commisives. Unilateral commisives, their function and definition is discussed, and afterwards follows the analysis of text genre offer and authorisation/approval used in corporations and companies. The conclusion gives the main characteristics of unilateral text genres in corporative communication and also gives characteristics of communication models used by management. The corpus for this study includes examples of texts which are used for communication purposes in corporations. Text genres offer and authorisation/approval are characterized as unilateral text subtypes. This paper provides a linguistic analysis of the text and text genres. Every text will be analysed within three levels. Text genres are crucial for gaining success in corporate communication. Depending from the type of corporate ideology and philosophy, text genres offer and authorisation/approval show characteristics on the micro and macro structural level, they show specific vocabulary, grammatical structures and syntax in communication. Communicative function and implementation of communication in written discourse is discussed in this paper. Available sources and references on this topic are based on text linguistics and analysis of general text genres. However, little has been published and no research of text genres used in corporations (as specialized text genres) has been conducted in Croatian so far.


Author(s):  
Concha Fuentes Moreno ◽  
Judit Sabido-Codina ◽  
Joan Miquel Albert

Este artículo analiza la relación entre el desarrollo de la competencia social y ciudadana y la utilización de metodologías didácticas activas en las aulas de secundaria. El contexto se sitúa en el ámbito educativo de Cataluña a partir del análisis de cuatro unidades didácticas que plantean objetivos competenciales con métodos que facilitan la indagación y el análisis social conocidos como aprendizaje por descubrimiento.  Para el tratamiento de los datos recogidos se ha utilizado una metodología cualitativa a partir de una observación directa no participante en las aulas y de un análisis lexicométrico, a partir del software Iramuteq, desde tres dimensiones: el desarrollo de las unidades didácticas, la metodología docente y el desarrollo de la competencia social y ciudadana. Los resultados se presentan a partir de los conceptos y habilidades que caracterizan la labor del docente y de los estudiantes, y también con el análisis de los gráficos originados con el software y con el uso de reflexiones narrativas recogidas durante la observación. Las conclusiones constatan el protagonismo del estudiante en la construcción de su aprendizaje, así como el papel determinante del profesor como guía en la construcción de la competencia social y ciudadana. This article analyzes the relationship between the development of social and civic competence and the use of active didactic methodologies in secondary school classrooms. The context is located in the educational field of Catalonia through the analysis of four didactic units that sets competency aims with methods that facilitate inquiry and social analysis known as discovery learning. For the treatment of the collected data, a qualitative methodology has been used from a direct non-participant observation in the classrooms and from a lexicometry analysis from three aspects: the development of the teaching units, the methodology used by the docent and the development of social competence and citizen. The analysis of the texts has been done with the Iramuteq software. The results are presented from the concepts and skills that characterize the work of the teacher and the students with the analysis of the graphics originated with the software and with the use of narrative reflections collected during the observation. The conclusions confirm the protagonism of the student in the construction of their learning as well as the determining role of the teacher as a guide in the construction of social and civic competence


Author(s):  
Amitabh Upadhya ◽  
Mohit Vij

The chapter explores the role and importance of Destination Management Organizations in managing the delivery of creative tourist experience. The study is divided in two parts whereby the first part adopts a qualitative methodology of exploration in regard to Destination Management Organizations and Creative Tourist Experiences while the second part is a case study of the tourism organizations of the UAE. The role of creativity in managing the total tourist experience is the core theme of the study. The study finds that co-creation of tourist experiences have a lasting memory value. Creative tourist experience can be achieved in the creative-theatre by a combination of designed aesthetics, choreographed activities and co-created souvenirs as the major elements.


Author(s):  
Shriya Das Mahapatra ◽  
R. K. Patra

It has already been known that recent past tourism depends consistently on hospitality. The present study was aiming to identify the tourism and hospitality industry relationship on the basis of annual income, duration and stay types, tenure of tour, an analysis based survey among local people of Kolkata, India. The survey was done through a questionnaire, which was assessed through random sampling of 200 residents of urban city. The results indicated that lower the income groups but highest duration of stay but tenure of tour may be more than twice per year. In conclusion, people of Kolkata fond of tour because of suitable hospitality management in the tourist spots. Therefore, tourism and hospitality has a close relationship to enhance growth for revenue generation, employment generation, etc.


2018 ◽  
Vol 47 (2) ◽  
Author(s):  
Nkholedzeni Sidney Netshakhuma

This study was conceptualised in order to assess the strategies used to incorporate the homeland of KaNgwane into Mpumalanga province after the cessation of apartheid in 1994. The specific objective of the study was to investigate the compliance of records and archives with the National Archives and Records Service of South Africa Act (Act No 43 of 1996), during the incorporation of the homeland of KaNgwane into Mpumalanga. The study adopted a qualitative methodology through document analysis, interviews and observations. The key findings revealed that the archives of the former homeland of Kangwane were not aligned with the requirements of the National Archives and Records Service of South Africa Act (Act No.43 of 1996.) Institutions seem to lack experience when it comes to the challenges of storing records and implementing arrangement and control systems. The frequent lack of a records management policy and few to no staff with record-keeping and archival backgrounds was also a concern. A shortage of space to store records safely was also one of the major issues that the study uncovered. There appears to be no concerted effort to retain important historical records. Many records are stored in several different locations in government buildings.  I conclude that archives play an essential role to the nation as the institutional memory.


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