scholarly journals COMMUNICATING CSR ON TOURISM INDUSTRY; A PRELIMINARY CASE STUDY OF BALI

2019 ◽  
Vol 3 (6) ◽  
pp. 1182
Author(s):  
Kadek Dwi Cahaya Putra ◽  
I Komang Mahayana Putra ◽  
A A.A. Mirah Kencanawati
Keyword(s):  
Social Media ◽  
Local Community ◽  
Single Case ◽  
Tourism Industry ◽  
Structured Interviews ◽  
Study Approach ◽  
Tourism Sector ◽  
Common Goals ◽  
Internal Stakeholders

As one of the world’s and Indonesia’s most important tourist destination, Bali tourism sector has significantly contributed to both Indonesia’s and Bali’s economy. This study explores how tourism companies communicate CSR including goals, audiences, contents, channels, and strategy. Data are gathered through a single case study approach and thirteen semi-structured interviews to the representatives of hotels, restaurants, tour and travels, and tourism companies in Bali. Data are analyzed by using QDA Miner software. The result shows that relationships, reputation, and branding are the most common goals of communicating CSR. The companies communicated mostly to internal stakeholders; employees and owner, to customers, and the local community. However, there was no specific policy on contents. The companies use reports, meeting, announcement board, e-mail, and in-house communication system to communicate with internal stakeholders; social media, employee, and CSR involvement to communicate with customers; and newspaper, social media, TV, meeting, and employee to communicate to society. An involving strategy was prevalently used mainly through dialogic meeting with the employees and the local community

scholarly journals Sustainability Practice of a Multinational Oil Company in Nigeria: A Case Study

2017 ◽  
Vol 7 (1) ◽  
pp. 29
Author(s):  
Charles Afam Anosike
Keyword(s):  
Nonprofit Organizations ◽  
Oil Spills ◽  
Single Case ◽  
Community Relations ◽  
Structured Interviews ◽  
Oil Companies ◽  
Study Approach ◽  
High Level ◽  
Oil Company

Environmental degradation and socioeconomic dilemma continue to affect agricultural productivity in the Niger Delta of Nigeria. Several works of literature confirm the high level of pollution and contamination of land and water as a result of over 50 years of oil production in the region. The effects of environmental pollution continue to aggravate the hardship of the local people, which generates development friction, threaten oil operation, and mutually contrive relational efforts, by so invoking mistrust between oil companies and the host communities. Sustainability programs of oil companies often provide the channel to engage and promote community relations from which projects are conceived and executed. Despite sustainability efforts of oil companies, the region continues to experience oil spills and environmental degradation.Hence, the current research explores the sustainability efforts of a multinational oil company to establish whether the company’s leadership makes environmental considerations and to identify possible corrections that could be adopted to achieve sustainable value. For this purpose, the paper employed a single case study approach using open-ended interview sessions in collecting data. Research data were gathered from a sample of 20 experienced sustainability practitioners of the oil company, partnering nonprofit organizations, and community leaders through face-to-face semi-structured interviews. Data were segmented and categorized. The data analysis process revealed several themes regarding the challenges and shortfalls of sustainability programs in the region. The evidence found suggests that implementing a transparent and inclusive sustainability management system is essential to enable a systems view in contemplating sustainability programs. In so doing, oil MNCs leaders could enable effective environmental consideration in their sustainability programs to help reinvigorate productive agriculture and ensure continuing oil operation.

scholarly journals Corporate Social Responsibility in Media Digital During COVID-19 Pandemic

2021 ◽  
Vol 6 (1) ◽  
pp. 150
Author(s):  
Raden Mas Try Ananto Djoko Wicaksono
Keyword(s):  
Social Media ◽  
Corporate Social Responsibility ◽  
Social Responsibility ◽  
Single Case ◽  
Single Case Design ◽  
Media Usage ◽  
Study Approach ◽  
Corporate Social Marketing ◽  
Corporate Social

The research aims to analyze corporate social responsibility (CSR) on social media in PT Tip Top during the COVID-19 Pandemic. Social media usage in corporate social responsibility activities allows the creation of an interactive horizontal dialogue between the company and stakeholders. The research would find out how PT Tip Top Supermarket implements Corporate Social Responsibility on Social Media. The research uses qualitative research methods with a case study approach. The author uses ‘holistic single case’ design. This research uses three sources of evidence, including direct observation, document analysis, and literature review. This research indicates that the CSR program on online media at PT Tip Top leads to the concept of corporate social marketing.

Can hospital dashboards provide visibility of information from bedside to board? A case study approach

2017 ◽  
Vol 31 (2) ◽  
pp. 142-161 ◽  
Author(s):  
Adriana Pace ◽  
Sandra C. Buttigieg
Keyword(s):  
Single Case ◽  
Clinical Effectiveness ◽  
Structured Interviews ◽  
Content Type ◽  
Strategic Fit ◽  
Study Approach ◽  
And Performance ◽  
Practical Implications ◽  
Different Levels

Purpose The purpose of this paper is to analyse hospital dashboards’ visibility of information at different management levels to improve quality and performance in an acute general hospital. Design/methodology/approach Data were generated via 21 semi-structured interviews across different management levels. Findings All management levels had greater visibility of information, could make informed decisions, and registered performance improvement. Specifically, waiting time improved, however since introduction of hospital dashboards was work-in-progress at time of study, managers could not record improvement in terms of cost reductions, clinical effectiveness, patient safety and patient satisfaction. Different managerial levels had different visibility with top management having the greatest. Research limitations/implications In single case studies, where only one context is used, the findings cannot be reproduced in different contexts; even though most of the results could be matched with the current literature. Practical implications The need to have balanced key performance indicators that take into account other facets of improvements, apart from time, has been emphasised. Furthermore, if middle and departmental managers have greater visibility, this would allow them to work towards a strategic fit between the departments that they manage with the rest of the hospital. Originality/value There is scant literature regarding performance dashboards’ enhancement of visibility of information at different management levels. Furthermore, according to the authors’ knowledge, no other paper has tried to identify and discuss the different levels of information, which should be visible from bedside to board namely to management, clinicians and public.

Empowering Islamic boarding schools by applying the humane entrepreneurship approach: the case of Indonesia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Grisna Anggadwita ◽  
Leo-Paul Dana ◽  
Veland Ramadani ◽  
Reza Yanuar Ramadan
Keyword(s):  
Single Case ◽  
Sampling Technique ◽  
Boarding School ◽  
Boarding Schools ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Study Approach ◽  
Entrepreneurial Activities

PurposeIslamic boarding schools are education institutions that have been developing in Indonesia as places for the Indonesian people to learn and gain knowledge in the perspectives of the Islamic religion and Indonesian nationalism. This study aims to explore the potential of Islamic boarding schools as places to support and to empower the economy and to increase the participation of students in entrepreneurial activities by applying the Humane Entrepreneurship approach. This study identifies the humane entrepreneurship approach by analyzing the humane cycle and the enterprise cycle in the entrepreneurship activities occurring in a single case study of an Islamic boarding school.Design/methodology/approachThis article used a qualitative method with a case study approach through deep exploration and observation. In-depth semi-structured interviews were conducted with the key people in one of the Islamic boarding schools in Indonesia using a purposive sampling technique. Miles and Huberman (1984) technique was used for data analysis by grouping similar text segments into codes and categorizing them for further analysis.FindingsThe findings of this study indicate that the Islamic boarding school has implemented humane entrepreneurship through entrepreneurial-oriented activities as the main aspects of the humane cycle and the enterprise cycle. The implementation of humane entrepreneurship aims to achieve entrepreneurial growth, innovation and independence of the Islamic boarding school, as well as the development of the stakeholder's capabilities, knowledge and commitment. In addition, applying the spiritual approach, which is one of the important components of Islamic boarding schools, has proven to be effective in implementing humane entrepreneurship.Research limitations/implicationsThis study has several limitations. First, this study only focused on one Islamic boarding school in Indonesia. Second, there is still very little research in the field of humane entrepreneurship, so the concept itself is still considered to be relatively new. Therefore, further direction is needed for future research regarding the exploration and identification of any other factors that might influence humane entrepreneurship.Originality/valueThis study provides new insights on the implementation of humane entrepreneurship in Islamic boarding schools. This research covers the gap where the humane entrepreneurial approach can be applied not only in large organizations, but also in religious educational institutions. The spiritual approach and religious values as the principles of Islamic boarding schools have been proven to be effective in implementing humane entrepreneurship.

Empirical behavioral analysis of project contractors' supply‐chain payment terms

2012 ◽  
Vol 17 (3) ◽  
pp. 277-289 ◽  
Author(s):  
Hong Long Chen
Keyword(s):  
Supply Chain ◽  
Quantitative Methods ◽  
Single Case ◽  
Project Managers ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Qualitative And Quantitative Methods ◽  
Study Approach

PurposeResearchers in supply chain (SC) payment management have long sought to understand how project contractors, project owners, specialist contractors, and suppliers behave in the context of negotiating payment terms that improve contractors' SC cash flow.Design/methodology/approachUsing a single case study approach, semi‐structured interviews with contract and project managers identify behavioral patterns. An analysis of categorical experiments and Spearman's correlation tests on 118 surveys from Taiwanese project contracting corporations generalizes the case findings.FindingsThe findings suggest that payment terms of project owners, specialists, and suppliers have an important impact on contractors' working capital. The findings also reveal that contractors pass project owners' payment terms down to specialists and suppliers, suggesting that contractors' behavior depends on that of the project owners.Research limitations/implicationsThis paper generalizes the case findings via surveys, but does not assume that the reported behavior patterns apply to all business enterprises. Future research could triangulate the findings.Originality/valueThis study combines qualitative and quantitative methods to understand how the project owner‐contractor‐supplier (or owner‐contractor‐specialist) triad behaves. Particularly, it focuses on an economic sector – real estate and construction – that receives less research interest than processing or manufacturing.

Facilitating Learning by Going Online

2013 ◽  
pp. 74-92
Author(s):  
Siew Mee Barton
Keyword(s):  
Social Media ◽  
Change Management ◽  
Web 2.0 ◽  
Structured Interviews ◽  
Government Organizations ◽  
Study Approach ◽  
Opportunities For Learning ◽  
Patterns Of Behavior ◽  
The Impact

This chapter examines the impact of eLearning and Web 2.0 social media in a socially conservative environment in Indonesia that has nevertheless proven surprisingly adroit at change management. Web 2.0 social media has proven enormously popular in Indonesia but traditional Islamic schools (which are known in Java as pesantren but elsewhere in the Muslim world as madrasah) the focus of this study is often unable to access Web 2.0 or the Internet in general. Progressive non-national government organizations (NGOs) seek to remedy this situation by providing satellite broadband links to remote schools and this chapter examines one particular project. Despite the impoverished and conservative nature of their community, the leaders of this school have led their students in a surprisingly enthusiastic reception of eLearning technology, recognizing its great capacity to produce and enhance social networks and provide new opportunities for learning. Particular attention in this case study is given to factors relating to social capital, attitudes, and patterns of behavior in leadership and change management. A case study approach was chosen to enable a richer and more finely-grained analysis of the issues. The case study is based on semi-structured interviews and observations conducted over several years. This research shows that whilst the adoption and uptake of eLearning with emerging technologies is strongly shaped by cultural and social factors, it plays out in very different ways than might first have been expected.

scholarly journals Utilizing the QRI as a Diagnostic Assessment and Intervention Instruction: A Case of a Thai Learner

2018 ◽  
Vol 11 (7) ◽  
pp. 101
Author(s):  
Pragasit Sitthitikul
Keyword(s):  
Reading Intervention ◽  
Single Case ◽  
Reading Level ◽  
Diagnostic Assessment ◽  
Structured Interviews ◽  
Study Approach ◽  
Reading Inventory ◽  
Instructional Reading ◽  
Assessment Results

The present exploration aimed to assess a reading level of a young Thai student by using the Qualitative Reading Inventory (QRI), and to plan reading intervention instruction targeted on the identified needs based on the assessment results. In this study, a single case study approach was employed. A seven-year old Thai learner was the focal participant. The research questions are threefold as follows: (1) What was the student’s diagnostic assessment result measured by the Qualitative Reading Inventory?, (2) Did the designed QRI-based reading intervention instruction lead to student’s literacy growth?, and (3) What was the student’ attitude towards the self as a reader, reading, and school before the diagnostic assessment took place, and after the reading intervention? The research instruments used in this study included the QRI tests, semi-structured interviews and observations. The diagnostic assessment results revealed that the student’s instructional reading level was at the pre-primer, and the QRI-based intervention instruction proved to assist the student in literacy growth. Moreover, the results from the interviews and observations showed that the student had a better attitude towards reading.

Facilitating Learning by Going Online

2017 ◽  
pp. 1218-1238
Author(s):  
Siew Mee Barton
Keyword(s):  
Social Media ◽  
Change Management ◽  
Web 2.0 ◽  
Structured Interviews ◽  
Government Organizations ◽  
Study Approach ◽  
Opportunities For Learning ◽  
Patterns Of Behavior ◽  
The Impact

This chapter examines the impact of eLearning and Web 2.0 social media in a socially conservative environment in Indonesia that has nevertheless proven surprisingly adroit at change management. Web 2.0 social media has proven enormously popular in Indonesia but traditional Islamic schools (which are known in Java as pesantren but elsewhere in the Muslim world as madrasah) the focus of this study is often unable to access Web 2.0 or the Internet in general. Progressive non-national government organizations (NGOs) seek to remedy this situation by providing satellite broadband links to remote schools and this chapter examines one particular project. Despite the impoverished and conservative nature of their community, the leaders of this school have led their students in a surprisingly enthusiastic reception of eLearning technology, recognizing its great capacity to produce and enhance social networks and provide new opportunities for learning. Particular attention in this case study is given to factors relating to social capital, attitudes, and patterns of behavior in leadership and change management. A case study approach was chosen to enable a richer and more finely-grained analysis of the issues. The case study is based on semi-structured interviews and observations conducted over several years. This research shows that whilst the adoption and uptake of eLearning with emerging technologies is strongly shaped by cultural and social factors, it plays out in very different ways than might first have been expected.

scholarly journals Pengembangan Desa Wisata di Kawasan Agrowisata: Perspektif Teori Strukturasi

2020 ◽  
pp. 168
Author(s):  
Kusuma Astuti ◽  
Ismi Dwi Astuti Nurhaeni ◽  
Andre Noevi Rahmanto
Keyword(s):  
Qualitative Method ◽  
Structuration Theory ◽  
Tourism Industry ◽  
Case Study Approach ◽  
Study Approach ◽  
Tourism Sector ◽  
The Village ◽  
Depth Interviews ◽  
Special Region

The second largest foreign exchange earner from the tourism sector. The tourism sector in Indonesia grown by 25.68% in recent years. Very much different from the growth of the tourism industry in Southeast Asia that only 7%, as well as the growth of the world tourism industry which is only 6%. Opportunities in the tourism sector are quite prospective, in addition to being one of the producers of economic growth, the tourism sector is expected to encourage the growth of other sectors, such as the plantation, agriculture, trade, industry and others. This study was analyzed using structuration theory that aims to find out how the communication made by agents in the development of Pulesari Tourism Village, Turi District, Sleman Regency, Special Region of Yogyakarta. The method used in this research is a qualitative method with a case study approach. Research data obtained from field observations, in-depth interviews, and documentation. The results of the study explain how the structuring process that takes place through the rural tourism program can improve the village economy, and have an impact on increasing the income of its people by increasing employment opportunities. Keywords: Structuration, Agro-tourism Development, Tourism Village

scholarly journals Bonding and spreading

2017 ◽  
Vol 55 (9) ◽  
pp. 1905-1923 ◽  
Author(s):  
Hwanho Choi ◽  
Bernard Burnes
Keyword(s):  
Social Media ◽  
Small Firms ◽  
Small Companies ◽  
Structured Interviews ◽  
Content Type ◽  
Study Approach ◽  
Business Environments ◽  
Production And Consumption ◽  
Media Environments

Purpose Although social media proficiency and use are key business and marketing practices in today’s digital environment, research has failed to offer sufficient insights into what drives small firms to use social media and how they vitalise co-creative social media environments with consumers. In response, the purpose of this paper is to examine how small firms utilise social media to interact and build bonds with consumers. These bonds become an important tool in the development of successful, profitable businesses and marketing practices in the digital age. Design/methodology/approach To examine how small firms use social media to engage with consumers and vice versa, the authors utilised a case-study approach and collected qualitative data by conducting semi-structured interviews. Findings The results showed that the small firms in this research seek to establish relationships and facilitate interactions with their core consumers in order to co-create value. In particular, the data demonstrate that producers engage in two distinctive practices: bonding (i.e. cultivating emotional ties with music fans) and spreading (i.e. encouraging expressive circulation by fans). Altogether, the findings indicate that the representative firms in this research use social media to develop synergistic relationships with consumers and to tap into the collective energy of consumers in their business environments. Originality/value The authors show that small companies use social media to establish relationships and interact with fans in order to co-create value and vitalise collective consumption, engagement, and participation. The case blurs the traditional distinction between production and consumption and suggests that the value of goods is a social creation, not merely a manufactured product.

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