scholarly journals How Has Digitalisation Influenced Value in the Music Market?

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Muhammad Murtaza Ali ◽  
Jenny Karlsson ◽  
Per Skålén
Keyword(s):  
Value Creation ◽  
Business Research ◽  
Music Business ◽  
Dominant Logic ◽  
Service Engagement ◽  
Service Exchange ◽  
Music Market ◽  
Value Determination ◽  
Service Ecosystem ◽  
Multiple Actors

Abstract This paper focuses on how digitalisation has influenced actors’ value determination and value creation in the Swedish music market. It draws on the service-dominant logic (SDL) and the service ecosystem perspective to conceptualise value as co-created through the integration of resources by multiple actors in service exchange, enabled and constrained by institutions and institutional arrangements. Empirically, we draw on a qualitative study of the digitalisation of the Swedish music market that consists of fifty-two interviews with various actors. The findings suggest that digitalisation has influenced service engagement and consequently value creation and determination for various actors, and especially for consumers and producers. This paper contributes by integrating SDL and the service ecosystem perspective into music business research in a novel way to promote a deeper understanding of value, value determination, and value co-creation. This paper also contributes to SDL by suggesting that both value-in-exchange and value-in-use are important aspects of value determination and value co-creation.

Value Dominant Logic

2017 ◽  
Vol 3 (2) ◽  
pp. 217-235 ◽  
Author(s):  
Gautam Mahajan
Keyword(s):  
Value Creation ◽  
Well Being ◽  
Human Behaviour ◽  
Business And Society ◽  
Value Addition ◽  
Dominant Logic ◽  
It Impacts ◽  
Before And After ◽  
Service Exchange ◽  
Creativity And Innovation

Value is creating good for, improving the well-being and worth of ourselves and others. Value and value creation are natural to and basic in human behaviour and endeavour, and should be at the centre of our attention. Actors 1 1 Actors are people or institutions. In this article, we will refer to actors as him or himself (which incudes it and itself, them and themselves) for convenience. Actors often interact with other actors. (whether individuals or institutions) in the global ecosystem strive for value for themselves and their constituents. This article proposes a holistic value dominant logic (VDL) that exists universally and encompasses what happens during, before and after (outside) the business and social ecosystem. VDL looks at the needs perspective of the actors and the results of the actors. VDL describes value waiting to happen, how it can be recognized and developed (and its role is creativity and innovation) and how to prevent value destruction. Value, though considered important, has remained a result of the process in service exchange, with no major push on measurements and on conscious value creation. This article aims to put a bigger focus on value and its creation. VDL is based on a global ecosystem; on understanding what value is and how it is embedded in the ecosystem and how it impacts business and society, and beyond. Value addition and value creation are delineated. Eight principles of VDL are enunciated.

scholarly journals Value Creation and Sustainability: Lessons from Leading Sustainability Firms

2020 ◽  
Vol 12 (11) ◽  
pp. 4450 ◽  
Author(s):  
Danilo Brozović ◽  
Anna D’Auria ◽  
Marco Tregua
Keyword(s):  
Theoretical Analysis ◽  
Value Creation ◽  
Service Provision ◽  
Analytical Framework ◽  
Review Of The Literature ◽  
Double Step ◽  
Creation Process ◽  
Dominant Logic ◽  
Service Ecosystem ◽  
Value Creation Process

The aim of this paper is to chart the value creation process of firms excelling in sustainability. To accomplish this goal, we devise an analytical framework based on a review of the literature combining value creation in service-dominant logic (SDL) and sustainability. We then use the framework to analyze the practices of 100 firms excelling in sustainability, so as to offer a contribution in the form of a combination of insights from practice and theoretical analysis portraying the service ecosystem incorporating sustainability. The double-step analysis highlighted the relevance of a multi-actor perspective as a driver for the incorporation of sustainability in the value creation process, as well as the relevance of actors’ participation in firms’ processes, such as in resource integration and in line with the aim of sustainable service provision. The results advance the understanding of the elements of SDL as well as how the interplay among them occurs from a sustainability-based perspective.

Contractual Relationships among Artists, Record Labels, and Artist Management Companies in Japan

2020 ◽  
Author(s):  
Kazuhiro Ando
Keyword(s):  
Music Industry ◽  
Music Business ◽  
Know How ◽  
Contractual Relationships ◽  
The World ◽  
Employee Relationship ◽  
International Audience ◽  
Music Market ◽  
Japanese Music ◽  
The Relationship

Although Japan is the second largest music market in the world, the structure and practices of the music industry are little understood internationally. People overseas need to know how the music business works in Japan so that they can conduct business comfortably. The Japanese music industry has unique features in some respects. First, Japanese record labels remain heavily dependent on traditional physically packaged music although its profitability is much lower than that of digital distribution. Second, full-scale competition in the music copyright management business has just begun. While JASRAC monopolized this market for more than sixty years, the new entrant, NexTone has gradually increased the market share thanks to the frustration experienced by many music publishers and songwriters in their dealings with JASRAC. Third, the relationship between artists and artist management companies is more like an employer-employee relationship than a client-agent relationship. Artist management companies are fully invested in discovering, nurturing, and marketing young artists just the way big businesses handle their recruits. This chapter illuminates practices of the Japanese music industry for an international audience.

Project-based learning in human–computer interaction: a service‐dominant logic approach

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amela Karahasanović ◽  
Alma Leora Culén
Keyword(s):  
Human Computer Interaction ◽  
Real Life ◽  
Project Based Learning ◽  
Service Dominant Logic ◽  
Teaching Innovation ◽  
Content Type ◽  
Research Education ◽  
Dominant Logic ◽  
Service Ecosystem ◽  
Computer Interaction

Purpose This study aims to propose a service-dominant logic (S-DL)-informed framework for teaching innovation in the context of human–computer interaction (HCI) education involving large industrial projects. Design/methodology/approach This study combines S-DL from the field of marketing with experiential and constructivist learning to enable value co-creation as the primary method of connecting diverse actors within the service ecology. The approach aligns with the current conceptualization of central university activities as a triad of research, education and innovation. Findings The teaching framework based on the S-DL enabled ongoing improvements to the course (a project-based, bachelor’s-level HCI course in the computer science department), easier management of stakeholders and learning experiences through students’ participation in real-life projects. The framework also helped to provide an understanding of how value co-creation works and brought a new dimension to HCI education. Practical implications The proposed framework and the authors’ experience described herein, along with examples of projects, can be helpful to educators designing and improving project-based HCI courses. It can also be useful for partner companies and organizations to realize the potential benefits of collaboration with universities. Decision-makers in industry and academia can benefit from these findings when discussing approaches to addressing sustainability issues. Originality/value While HCI has successfully contributed to innovation, HCI education has made only moderate efforts to include innovation as part of the curriculum. The proposed framework considers multiple service ecosystem actors and covers a broader set of co-created values for the involved partners and society than just learning benefits.

Co-creation and higher order customer engagement in hospitality and tourism services

2016 ◽  
Vol 28 (2) ◽  
pp. 222-245 ◽  
Author(s):  
Prakash K. Chathoth ◽  
Gerardo R. Ungson ◽  
Robert J. Harrington ◽  
Eric S.W. Chan
Keyword(s):  
Value Creation ◽  
Higher Order ◽  
Customer Engagement ◽  
Service Dominant Logic ◽  
Content Type ◽  
Dominant Logic ◽  
Ex Post ◽  
Ex Ante ◽  
Experiential Value

Purpose – This paper aims to present a review of the literature associated with co-creation and higher-order customer engagement concepts and poses critical questions related to the current state of research. Additionally, the paper presents a framework for customer engagement and co-creation with relevance to hospitality transactions. Design/methodology/approach – Earlier research on co-production, co-creation, consumer engagement and service-dominant logic are discussed and synthesized. Based on this synthesis, links and contrasts of these varying research streams are presented providing an articulation of key characteristics of each and how these might be applied within a hospitality context. Findings – Modalities in service transactions vary among traditional production, co-production and co-creation based on changes in attitudes, enabling technologies and the logic or ideology supporting the change. Transaction characteristics vary among manufacturing, quasi-manufacturing and services based on several key categories including differences in boundary conditions, enablers, success requirements, sustainability requirements, the dominant logic used and key barriers/vulnerabilities. When creating experiential value for consumers, firms should consider several aspects ex-ante, in-situ and ex-post of the change and during the change process. Research limitations/implications – Firms need to move toward higher-order customer engagement using co-creative modalities to enhance value creation. Current practices in the hotel industry may not in their entirety support this notion. Ex-ante, in-situ and ex-post considerations for creating experiential value need to be used as part of a checklist of questions for firms to pose in order to move toward managing customer experiences using the service-dominant logic as part of the firm’s orientation toward its market. This would give it the required thrust to create superior engagement platforms that use co-creative modalities while addressing the barriers to higher-order customer engagement as identified in the literature. Originality/value – The hospitality and tourism literature on co-creation and higher-order customer engagement is still in its infancy. A synthesis of these early studies provides support for the need for future research on co-creation that more clearly articulates the modality firms could use to move toward co-creation. This paper develops a dynamic framework using characteristics of co-creation that integrate the various stages of value creation (i.e. input, throughput and output).

Multinational Enterprises and Home Country Institutional Pressure

2020 ◽  
pp. 105649262097028
Author(s):  
Zheng Joseph Yan ◽  
Jiuhua Cherrie Zhu ◽  
Di Fan ◽  
Paul Kalfadellis
Keyword(s):  
International Business ◽  
Value Creation ◽  
Multinational Enterprises ◽  
Home Country ◽  
Institutional Innovation ◽  
Global Competition ◽  
Business Research ◽  
Policy Regime ◽  
Institutional Pressure ◽  
International Business Research

This qualitative research explores how multinational enterprises (MNEs) respond to institutional pressure at home. Focusing on the case of China, a major source of outward foreign direct investment (OFDI) in the world, we analyze and theorize the meanings of firm actions within a policy regime designed for global competition. We find, in a country where its governments (both national and regional) seek OFDI development through policymaking, that domestic firms will confront these regulative interventions with four types of strategies—institutional compromise, institutional innovation, institutional manipulation, and institutional defiance—as they pursue value creation from internationalization. More importantly, these responses are driven by two key enabling conditions: the flexibility of the institutional arrangements and the actor’s position in the field. Our findings provide valuable insights for international business research surrounding the theme of home country institutional pressure and MNE agency.

Service-Dominant Logic and Nonprofit Organizations: A Value Creation Perspective

2019 ◽  
pp. 1-19 ◽  
Author(s):  
Renata Klafke ◽  
Flávio Von Der Osten ◽  
Simone R. Didonet ◽  
Ana Maria M. Toaldo
Keyword(s):  
Nonprofit Organizations ◽  
Value Creation ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
A Value

Transformative service research at the BoP: the case of Etawa goat farmers in Indonesia

2020 ◽  
Vol 34 (5) ◽  
pp. 665-681
Author(s):  
Alison Dean ◽  
Nur Indrianti
Keyword(s):  
Value Creation ◽  
Community Education ◽  
Longitudinal Design ◽  
Well Being ◽  
Service Research ◽  
Base Of The Pyramid ◽  
Management Skills ◽  
Content Type ◽  
New Vision ◽  
Value Determination

Purpose The purpose of this study is to explore how value creation and transformative service research (TSR) are interconnected at the base of the pyramid (BoP). To do so, the study seeks consumers’ perceptions of changes in well-being from value creation and the means by which these changes become transformative. Design/methodology/approach A qualitative, longitudinal design was used, involving a community education project in Indonesia. Data collection consisted of interviews with Etawa goat farmers and village leaders after one year (n = 21), and a further three years (n = 10). Findings Findings from the study are used to advance a model for value creation and TSR at the BoP, which identifies three critical change periods within consumers. These periods suggest that creating improvements in well-being of consumers requires their initial recognition of value outcomes, realisation of agency and a new vision for the future. Research limitations/implications Research in other contexts is warranted to confirm the model, to further explore well-being from service at the BoP and to identify issues that diminish consumers’ confidence and stall transformation. Methodological challenges at the BoP also present avenues for insightful work. Practical implications Transformative service at BoP requires an emphasis on suitable structures, collaborative processes and management skills to facilitate consumers gaining agency and control, so that they can use their new and existing resources effectively and/or differently. Social implications Participants highlighted positive changes to well-being at both individual and collective levels. Notably, some changes were not directly related to initial service provision but reflected improvements, such as employment for women, and better hygiene, health and education of families. Originality/value By exploring the interconnection between transformative service and value creation, this study addresses the issue of when value creation becomes transformative and vital for poverty alleviation at the BoP. The proposed model incorporates TSR, service logic and other literature, illustrates a process moving from value determination to value expansion and highlights three critical intrasubjective change periods within actors.

The Effect of Value-Creation on Consumer-Based Destination Brand Equity

2016 ◽  
Vol 56 (8) ◽  
pp. 1011-1031 ◽  
Author(s):  
Dolores María Frías Jamilena ◽  
Ana Isabel Polo Peña ◽  
Miguel Ángel Rodríguez Molina
Keyword(s):  
Brand Equity ◽  
Value Creation ◽  
Competitive Strategies ◽  
Service Dominant Logic ◽  
Dominant Logic ◽  
Tourist Destinations ◽  
Destination Brand

The present work examines the competitive strategies of tourist destinations and proposes that value-creation among tourists during their entire experience of a destination (before, during, and after their stay) is an antecedent of increased destination brand equity. This value-creation is conceptualized and measured from the service-dominant logic perspective. The research objective is achieved by (a) identifying the dimensions of customer-based destination brand equity and tourist value-creation; (b) validating the scales generated for the measurement of both variables; and (c) proposing a model that captures the antecedent effect of value-creation on customer-based destination brand equity. The findings reveal that value-creation is an antecedent by which the customer perceives greater destination brand equity. The results of the study make a contribution to the specialized literature on tourism and service-dominant logic and offer interesting implications for the professional domain.

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