Collaboration and Learning Processes in Value Co-Creation: A Destination Perspective

Value co-creation has emerged as an important competitive strategy leading to value innovation. In tourist destinations co-creation results from the participation of multiple actors synchronously and contextually in value realization. Yet value co-creation remains highly theoretical and lacks empirical operationalization, especially in destination contexts. Are tourism destinations able and sufficiently mobilized to exploit the potential offered by co-creation theory? This paper operationalizes two fundamental dimensions of the value co-creation process, collaboration and learning, by developing and testing a measurement scale to evaluate the perceived impact of these dimensions on the market performance of actors at a tourist destination. Contributions to the literature on value co-creation and learning as well as managerial implications are discussed and suggestions for further research are made.

Do Smart City Solutions Contribute to the Achievement of the Sustainable Development Goals?

Sustainable development and smart city have been two key concepts that are mentioned and referred to in any discussion on our cities. Today, more than half of the people live in cities, and the problems that we face in urban areas ranging from climate change to transportation, from waste management to communicable diseases, threaten the future of our cities and next generations. The Sustainable Development Goals (SDGs) were adopted by the world leaders at the UN Summit in 2015 in order to save our planet, our generation, and next generations. As the problem is global, the solution needs to be global; and as the problem is a result of multiple actors, the solution needs to be provided by the collaboration of multiple stakeholders. Smart city has emerged as a concept that offers several solutions to the urban problems, which also overlap with most of the targets listed in the SDGs. In this chapter, the contribution of smart city technologies to the achievement of the SDGs is analysed through the in-depth case study of Istanbul, a mega city with a population of around 16 million.

A perspective on value co-creation processes in eSports service ecosystems

PurposeElectronic Sports (eSports) is an emerging sector of the sports and entertainment industry experiencing an accelerated increase in consumer and sponsor demand. This paper aims to study selected cases of eSports service ecosystems, to identify similarities and differences and to understand the different roles, relationships and multiple interactions of actors involved in value co-creation processes.Design/methodology/approachThis empirical paper follows the service-dominant logic to highlight value creation. Based on the sport value framework, an organizing logic for the actors in sports-related ecosystems to exchange service and co-create value, the authors apply the conceptualization of an eSports service ecosystem framework in which actors create value through their interactions. A case study approach was applied to qualitatively describe two cases of value co-creation by multiple actors during three eSports events. Case study 1a is the 2019 League of Legends World Championship Finals in Paris. Case study 1b is the 2020 League of Legends World Championship Finals in Shanghai. Case study 2 is the BLAST Premier Counter-Strike: Global Offensive Global Final 2020, which was entirely virtual.FindingsThe outcome is an empirically investigated conceptual framework of multiple actors co-creating value within a service ecosystem in eSports. The insights of the cases explain how actors interact with each other and co-create value during events in eSports ecosystems. The cases illustrate interactions in the context of eSports where the actors are connected within ecosystems. This enables further development of a value co-creation concept and a better understanding of value co-creation in eSports.Originality/valueThis study contributes to research by explicating a theoretically grounded framework for eSports service ecosystems based on empirical evidence. This research extends the scope of value co-creation beyond the firm–customer dyad to a service ecosystem in eSports, demonstrating the dynamic interactions of multiple actors.

Conclusions

The prevention of atrocity crimes is the cornerstone of R2P. Yet, how prevention works in practice is little understood. In practice, multiple actors at different levels employ multiple prevention tools simultaneously which relate to, and impact upon, the regional, national and local contexts in which atrocity crime risk is evident. Strengthening preventive action requires better understanding of the combination of measures employed and how these measures interact and affect the risk of atrocity crimes. Recognising the growing gap between the promise and practice of atrocity prevention, the UN Office on Genocide Prevention and R2P commissioned a series of case studies to evaluate atrocity prevention efforts, covering the countries of Burundi, Central African Republic, Cote d’Ivoire, Guinea, Kenya, Myanmar, South Sudan and Syria. From these studies, four main lessons become apparent. One, imminently apprehended atrocity crimes are preventable. Two, best outcomes are achieved when atrocity prevention is made a priority. Three, unity of purpose is essential. And four, atrocity prevention relies on several factors, some of which are outside the control of those undertaking prevention. These lessons mean that while atrocity prevention is difficult, it is possible.

Indirect Governance of Transnational Crises

Intergovernmental, regional, and international organizations play an active role in the governance of transnational crises. In the context of the COVID-19 pandemic in Latin America, the World Health Organization and the Pan-American Health Organization have been linked with multiple actors and levels of decision-making, putting into practice what the literature on global governance refers to as indirect governance by orchestration. This article shows that, in practice, the mechanisms of orchestration have established heterogeneous models of coordination and action that, in situations of transnational crisis, allow these organizations to bring together resources, capacities, and authority.

Iterative uncertainty reduction in multi-actor smart service innovation

Smart service innovation is the process of reconfiguring resources, structures, and value co-creation processes in service systems that result in novel data-driven service offerings. The nature of such offerings requires the involvement of multiple actors, which has been investigated by a few studies only. In particular, little is known about the multiple actors’ efforts to manage uncertainty in the process of establishing smart service systems. Empirically grounded in data from 25 interviews with industry experts, we explore how organizations act and interact in smart service innovation processes. For our data analysis, we adopt a microfoundational view to derive a theoretical model that conceptualizes actor engagement as a microfoundation for iterative uncertainty reduction in the actor-to-actor network of the smart service system. Our study contributes to information systems research on service systems engineering and digital transformation by explaining smart service innovation from both a multi-actor and a multi-level perspective, drawing on service-dominant (S-D) logic and microfoundations as well-established theoretical lenses.

On the Pathway to an Unforeseeable Future: An Actantial Analysis of Career Designs of Young People

The process of life design in contemporary adolescence is of increasing interest in times of lifelong learning and the knowledge society. The aim of this article was to increase the comprehension of career designs by analysing the two-phase interviews of 31 young people at the ages of 15 and 18. Drawing on actantial analysis, we modelled the plurality of the career designs, analysed who the main actors are in those career designs, and how young people express, exercise, and adjust their designs. We conclude that both the subjects and the objects of the young people’s career designs included multiple actors. People, issues, and circumstances are integral components of the narratives on the career designs of young people. These components bound their agency and are integrated with their orientations to education and work.

The Regulation of ‘Fishing’ and Related Activities

This Chapter examines the material scope of the coastal State’s jurisdiction over foreign vessels in the exclusive economic zone (EEZ) on the basis of its sovereign rights over living resources, in order to determine what activities and which vessels come within this regulatory power. It argues that ‘fishing’ is no longer simply a process that involves fishing vessels catching fish; in the modern industrial fishing complex, where bunkering, transhipment, and resupply services allow fishing vessels to stay at sea for months at a time, fishing is part of a chain of events involving multiple actors and activities, all of which fall within the regulatory authority of the coastal State in the EEZ. Notwithstanding the conflicting and inconsistent approaches that international courts and tribunals have taken to this issue, the Chapter’s examination of national, regional, and international practice demonstrates that coastal States can regulate a wide range of fishing and related activities on the basis of their sovereign rights over living resources in the EEZ. This includes all the ‘fishing related activities’ and ‘fishing support vessels’ that are involved in modern industrial fishing, regardless of whether the vessels in question are licensed to fish in the coastal State’s EEZ, or whether the activities in question relate to living resources harvested in the coastal State’s EEZ. This finding as to the underlying scope of coastal State jurisdiction provides a crucial foundation for the remainder of the book.

Bullied: The Story of an Abuse

What happens when the defining moment of your life might be a figment of your imagination? How do you understand — and live with — definitive feelings of having been abused when the origin of those feelings won’t adhere to a singular event but are rather diffused across years of experience? In Bullied: The Story of an Abuse, Jonathan Alexander meditates on how, as a young man, he struggled with the realization that the story he’d been telling himself about being abused by a favorite uncle as a child might actually just have been a “story” — a story he told himself and others to justify both his lifelong struggle with anxiety and to explain his attraction to other men. Story though it was, Alexander maintains that some form of abuse did occur. In writing that is at turns reflective, analytic, and hallucinatory, Alexander traces what it means to suffer homophobic abuse when such is diffused across multiple actors and locales, implicating a family, a school, a culture, and a politics — as opposed to a singular individual who just happened to be the only openly gay man in young Alexander’s life. Along the way, Alexander reflects on Jussie Smollett, drug abuse, MAGA-capped boys, sadomasochism, Catholic priests, cruising, teaching young adult fiction about rape, and a host of other oddly but intimately related topics.

Nuclear warfare beyond counterforce

A counterforce attack intends to disable an opponent's nuclear arsenal to limit potential damage from that adversary. We postulate a future when hardening and deeply burying fixed sites, transition to mobile strategic systems, and improved defences make executing a counterforce strategy against an adversary's nuclear forces extremely difficult. Additionally, our postulated future has multiple nations possessing nuclear weapons. Consequently, each country needs to consider multiple actors when addressing the question of how to deter a potential adversary's nuclear attack. We examine six nuclear targeting alternatives and consider how to deter them. These strategies include nuclear demonstration, conventional military targets, and attacks consisting of communications/electronics, economic, infrastructure, and population centers that a nation might consider striking with nuclear weapons. Since these alternative strikes require only a few nuclear weapons, executing one of them would not significantly shift the balance of nuclear forces. The attacking country's remaining nuclear forces may inhibit the attacked country or its allies from responding. How can nations deter these limited nuclear attacks? Potentially, threatening economic counter-strikes seems to be the best alternative. How might escalation be controlled in the event of a limited attack? Other instruments of power, such as political or economic, might be employed to bolster deterrence against these types of nuclear strikes.