scholarly journals Entry Mode Strategy, Firm-Level Capability, Environmental Turbulence, and Organisational Performance: A Moderated Analysis

2020 ◽  
Vol 5 (2) ◽  
pp. 278-290
Author(s):  
Abiodun B. ONAMUSI ◽  
◽  
Grace O. MAKINDE ◽  
Babatunde H. AKINLABI ◽  
◽  
...  
Keyword(s):  
Entry Mode ◽  
Environmental Turbulence ◽  
Hierarchical Regression ◽  
Negative Consequences ◽  
Organisational Performance ◽  
Cross Sectional Survey ◽  
Firm Level ◽  
Cross Sectional ◽  
Performance Effect ◽  
Lagos State

This study examined the effect of entry mode strategy and firm-level capability on organisational performance of selected Fast-Moving Consumer Goods (FMCG) manufacturer in Lagos State, Nigeria; more so, it investigated the moderating effect of environmental turbulence on the interaction between entry mode strategy and firm-level capability, and organisational performance. The cross-sectional survey research design was adopted with a sample of 452 employees of twelve selected FMCGs manufacturers in Lagos State, Nigeria. A hierarchical regression analysis was conducted to substantiate the moderation-effect hypotheses formulated. Findings showed that entry mode strategy and firm-level capability have a positive and significant effect on organisational performance. Further analysis showed that the interaction term of environmental turbulence, firm-level capability, and entry mode strategy explained the increase in organisational performance with the introduction of environmental turbulence as a moderator. Beyond the performance-effect of entry mode strategy and firm-level capability, management needs to keep abreast of issues happening in the external environment and proactively position their organisation to take advantage of the environment's opportunities while reducing exposure to negative consequences.

scholarly journals STRATEGIC RESPONSE CAPABILITY AND FIRM COMPETITIVENESS: HOW OMOLUABI LEADERSHIP MAKES A DIFFERENCE

2020 ◽  
Vol 10 (4) ◽  
pp. 23-37
Author(s):  
Abiodun Babatunde Onamusi ◽  
Keyword(s):  
Regression Analysis ◽  
Survey Design ◽  
Hierarchical Regression ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Hierarchical Regression Analysis ◽  
Strategic Response ◽  
Lagos State ◽  
Interaction Term ◽  
Response Capability

This study assessed the effect of strategic response capability on firm competitiveness of selected paint manufacturers in Lagos State, Nigeria, more so, it ascertained the moderating effect of Omoluabi leadership on the interaction between strategic response capability and firm competitiveness. The study adopted a cross-sectional survey design and a sample of 343 employees of eighteen selected paint manufacturers in Lagos State, Nigeria. A hierarchical regression analysis to test three-way interaction hypotheses was conducted. The results showed that strategic response capability had a positive and significant effect on firm competitiveness (R2 = 0.46.3, F (1,341) 294.165, p= .000). Further analysis showed that the interaction term of strategic response capability and Omoluabi leadership explained the increase in firms’ competitiveness (ΔR2 =0.039, p=0.000) with the introduction of Omoluabi leadership as a moderator. The study through its findings established that strategic response capability enhances firm competitiveness through the deployment of Omoluabi leadership. Hence, this study recommends that firms should strengthen their strategic response capability and encourages leadership to imbibe the philosophy of Omoluabi leadership this is because such a leadership attribute potentially improves firm competitiveness.

scholarly journals Entry mode strategy, customer engagement, and firm performance

2020 ◽  
Vol 6 (1) ◽  
pp. 99-112
Author(s):  
Abiodun Babatunde Onamusi
Keyword(s):  
Firm Performance ◽  
High Performance ◽  
Survey Design ◽  
Entry Mode ◽  
International Market ◽  
Customer Engagement ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Lagos State ◽  
The Relationship

Purpose: This study assessed the effect of entry mode strategy on firm performance of selected manufacturers of baby-care product in Lagos State, Nigeria, more so, it examined the moderating effect of customer engagement on the relationship between entry mode strategy and firm performance. Methodology: This study employed a cross-sectional survey design and a sample of 452 employees of twelve manufacturers of baby-products in Lagos State, Nigeria. A moderated regression analysis to test two-way interaction hypotheses was conducted. Findings: The results showed that entry mode strategy has a positive and significant effect on firm performance (R2 =0.042, F(2,449) = 9.865, p <0.000). Further analysis showed that customer engagement explained the increase in firm performance (ΔR2 =0.543, ΔF(1,448) = 587.305 p <0.000) with the introduction of customer engagement as a moderator. Implications: Beyond the performance of entry mode strategy for firms, manager’s needs to deploy customer engagement capability because it’s offers high performance opportunities for the firms who can deploy it. Hence, firm needs to invest in setting up platforms to engage their customers after gaining access to a new international market.

PERCEIVED EFFECTS OF STREET HAWKING ON THE WELL-BEING OF CHILDREN IN ANYIGBA, DEKINA LOCAL GOVERNMENT AREA OF KOGI STATE, NIGERIA

2018 ◽  
Vol 8 (1) ◽  
pp. 01-07
Author(s):  
Alfred Eboh
Keyword(s):  
Local Government ◽  
Survey Design ◽  
Sampling Technique ◽  
Well Being ◽  
Local Government Area ◽  
Negative Consequences ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Perceived Effects ◽  
The Government

Background: The hawking of wares by children has been a serious issue confronting the Nigerian society. Children hawk in some of the most horrible conditions conceivable, where they face a serious risk of injury, chronic illness, kidnapping, rape or death. Objective: The focus of this study was to assess the perceived effects of street hawking on the well-being of children in Anyigba, Dekina Local Government Area of Kogi State. Methods: The population of this study consists of parents of the street hawkers in Anyigba while cross-sectional survey design was used through the purposive sampling technique to choose the sample size of one hundred and sixty-two (162) respondents. The validated structured questionnaire and In-Depth Interviews (IDIs) served as the instruments for the data collection respectively. The hypotheses were tested using Chi-Square at a predetermined 0.05 level of significance. The quantitative data were analysed with the aid of the SPSS (version 20). Results: The results indicated among others that street hawking had significant social implications and physical consequences on children's moral behaviour as well as health status in the study area. Conclusion: The study, therefore, concluded that the government of Kogi State should carry out an enlightenment campaign through the media and religious institutions on the negative consequences of street hawking are recommended as panacea. Also, the child right act instrument and its implementation should be strengthened in order to curb street hawking in the study area.

VALUE CREATION AND CUSTOMER SATISFACTION OF QUICK SERVICE RESTAURANTS IN LAGOS STATE, NIGERIA

2021 ◽  
Vol 9 (1) ◽  
pp. 79-95
Author(s):  
Asikhia U. ◽  
◽  
Magaji N. ◽  
Fidelis N. ◽  
Adeniranye F. ◽  
...  
Keyword(s):  
Customer Satisfaction ◽  
Value Creation ◽  
Customer Value ◽  
Customer Relationship ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Validated Questionnaire ◽  
Lagos State ◽  
Eating Out ◽  
Quick Service

The Quick Service Restaurant (QSR) industry is one of the key contributors to the Nigerian economy; providing substantial revenues to government and sizable employment opportunities at the processing and retailing levels. Previous studies in Nigeria investigated customer value from the customer’s perspective but rarely has research sought to achieve both QSRs’ owners/managers and customers’ perspectives in a single study. Despite the increasing popularity of “eating out,” Quick Service Restaurants in Nigeria have shown a negative growth rate, with decline in total income, as it has become increasingly difficult to satisfy modern restaurant customers who seek unique experiences that are more than just consuming food. Hence, this study investigated the effect of value creation on customer satisfaction of Quick Service Restaurants in Lagos State, Nigeria. Cross-sectional survey research design was adopted. The population of the study was 799 owners/managers, accountants and customers of Quick Service Restaurants in Lagos State, Nigeria. A well-structured and validated questionnaire was used for data collection. Cronbach’s Alpha reliability coefficients for the constructs ranged from 0.72 to 0.92.The response rate was 75.8 percent. Data were analysed using descriptive and inferential statistics. Findings revealed that value creation dimensions had no significant effect on customer satisfaction (Adj. R2 = -0.011; F(6,296) = 0.450, p<0.05).The study concluded that value creation had no significant effect on customer satisfaction of Quick Service Restaurants in Lagos State, Nigeria. The study recommends that owners / managers of Quick Service Restaurants (QSRs) in Lagos State, Nigeria should go beyond transactional operations and develop customer relationship management programmes in order to enhance customer satisfaction.

scholarly journals Coworker Trust and Knowledge Sharing among Public Sector Employees in Kenya

2020 ◽  
Vol 17 (6) ◽  
pp. 2009
Author(s):  
Felix Kipkosgei ◽  
Seung Yeon Son ◽  
Seung-Wan Kang
Keyword(s):  
Public Sector ◽  
Knowledge Sharing ◽  
Task Interdependence ◽  
Hierarchical Regression ◽  
Additional Consideration ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Public Sector Employees ◽  
Team Member Exchange ◽  
Member Exchange

This study investigates the association between coworker trust and knowledge sharing among public sector employees with additional consideration of team-member exchange (TMX). It also accounts for the use of supportive technology as a determinant of coworker trust. The study aims to develop a framework to help organizations understand the complex associations among coworker trust, exchange, and knowledge sharing and recognizes the roles of supportive technology and task interdependence in those associations. A cross-sectional survey of 255 employees at three Kenyan public organizations was analyzed. A hierarchical regression analysis tested five hypotheses in eight models to estimate direct, moderating, and mediating relationships. Coworker trust was positively related to knowledge sharing and TMX. Supportive technology significantly moderated the relationships; however, task interdependence was not statistically significant. The results imply that organizations might increase knowledge sharing by focusing on building trustful bonds among workers.

scholarly journals The causes, consequences, and mediating effects of job burnout among hospital employees in Taiwan

2012 ◽  
Vol 2 (1) ◽  
pp. 15 ◽  
Author(s):  
Yea-Wen Lin
Keyword(s):  
Emotional Exhaustion ◽  
Turnover Intention ◽  
Job Burnout ◽  
Mediating Effect ◽  
Hierarchical Regression ◽  
Mediating Effects ◽  
Cross Sectional Survey ◽  
High Turnover ◽  
Cross Sectional ◽  
Hospital Employees

For the purpose of explaining the causes, consequences and mediating effects of burnout on relevant variables, the researcher conducted a cross-sectional survey of 371 hospital employees in Taiwan. Four principal findings are made. First, with respect to the three components of burnout experienced by hospital employees, the most frequently reported is emotional exhaustion, being also the most problematic among hospital employees compared with employees in other industries. Second, while increased workload coupled with role conflict increases the likelihood of burnout among hospital employees, improved work autonomy and social support reduce its likelihood. Next, the study finds a direct correlation between employees’ perceptions of low levels of emotional exhaustion and depersonalization and high levels of organizational commitment. In contrast, employees’ perceptions of high levels of emotional exhaustion and depersonalization lead to high turnover intention. Finally, the result of the hierarchical regression analysis demonstrates a partial mediating effect of burnout in the current study. These findings suggest the need for hospital management to improve their wellbeing and incentive strategies, to embark upon regular investigations into job burnout and to adopt appropriate measures to meet the professional development needs of hospital employees.

scholarly journals Competitive Aggressiveness and Market Share of Selected Small and Medium Scale Enterprises in Lagos State Nigeria

2020 ◽  
pp. 576-585
Author(s):  
Dr. Kabuoh Margret N. ◽  
Iwuchukwu Roseline C. ◽  
Dr. Onyia Valerie A. ◽  
Dr. Akintaro Abel A.
Keyword(s):  
Market Share ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Medium Scale ◽  
Validated Questionnaire ◽  
Lagos State ◽  
Alpha Reliability ◽  
Regulatory Bodies ◽  
Competitive Aggressiveness ◽  
Operational Activities

The performance of small and medium scale enterprises (SMEs) plays a key role in the growth and development of any economy. Competitive Aggressiveness (CA) has been identified as instrumental to enhancing the control of sizable market share. However, lack of adoption of this important tool has been a challenge for these SMEs leading to decline in performances. The study hence, examined the effect of competitive aggressiveness on the market share of SMEs in Lagos, Nigeria. The study adopted cross-sectional survey research design. The population comprised 8,396 owner/managers of SMEs. The Research Advisors table was used to determine a sample size of 481. A validated questionnaire was administered to 481 respondents for data collection purpose but 430 came back correctly and were used for the study. The Cronbach’s alpha reliability coefficients of the constructs ranged from 0.71 to 0.84. The response rate was 89%. Data were analyzed using descriptive and inferential statistics. Findings revealed that Competitive aggressiveness does not have a significant effect on the market share of selected small and medium scale enterprises in Lagos state (β = 0.009, R = 0.015 R2, = 0.000, F(1, 428) = 0.100, p >0.05). The study concluded that Competitive aggressiveness does not have a significant effect on market share of small and medium scale enterprises in Lagos State, Nigeria. The study recommended that firms should intensify aggressive competitive effort by working smart, carrying employees along, effective bench marketing, and proper monitoring of operational activities by regulatory bodies. These activities if well executed will increase level of market share of the SMEs in Lagos State, Nigeria.

VALUE CREATION AND PROFITABILITY OF QUICK SERVICE RESTAURANTS IN LAGOS STATE, NIGERIA

2021 ◽  
Vol 11 (1) ◽  
pp. 62-76
Author(s):  
Adeniranye F. ◽  
◽  
Asikhia U. ◽  
Magaji N. ◽  
Fidelis N. ◽  
...  
Keyword(s):  
Value Creation ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Validated Questionnaire ◽  
Key Stakeholders ◽  
Lagos State ◽  
Alpha Reliability ◽  
Eating Out ◽  
Quick Service ◽  
Negative Growth

The Quick Service Restaurant (QSR) industry makes a significant contribution to the Nigerian economy; providing substantial revenues to government and sizable employment opportunities at the processing and retailing levels. Previous studies in Nigeria scarcely investigated organisational value creation impact on firm performance particularly in the QSR industry. Despite the increasing popularity of “eating out,” Quick Service Restaurants in Nigeria have shown a negative growth rate, with decline in total income, as it has become increasingly difficult to satisfy modern restaurant customers who seek unique experiences that are more than just consuming food. Hence, this study investigated the effect of value creation on profitability of Quick Service Restaurants in Lagos State, Nigeria. Cross-sectional survey research design was adopted. The total population was 414 owners/managers, accountants of Quick Service Restaurants in Lagos State, Nigeria. A well-structured and validated questionnaire was used for data collection. Cronbach’s Alpha reliability coefficients for the constructs ranged from 0.72 to 0.92. The response rate was 73.2 percent. Data were analysed using descriptive and inferential statistics. Findings revealed that value creation dimensions had significant effect on profitability(Adj. R2 = 0. 395; F(6,296) = 33.801, p< 0.05).The study concluded that value creation had significant effect on profitability of Quick Service Restaurants in Lagos State, Nigeria. The study recommends that Quick Service Restaurants (QSRs) in Lagos State, Nigeria should continue to deploy their resources effectively and efficiently, identify and satisfy the interests of their key stakeholders in order to enhance profitability.

Perceptions of product advantage, NPD and organisational performance

2014 ◽  
Vol 21 (1) ◽  
pp. 49-68 ◽  
Author(s):  
Brian Healy ◽  
Ann Ledwith ◽  
Michele O'Dwyer
Keyword(s):  
New Product Development ◽  
Quantitative Research ◽  
New Product ◽  
Product Performance ◽  
Research Approach ◽  
Organisational Performance ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
New Product Performance

Purpose – This paper aims to extend previous studies on new product development (NPD) performance by identifying the product advantage, new product performance and organisational performance indicators that are considered by small and medium-sized firms (SMEs) to be most relevant to their performance. Design/methodology/approach – A quantitative research approach was adopted, using a cross-sectional survey of a sample of 137 firms representing the industry sectors active within the Irish economy. The research instrument was based on existing recognised research measures. Findings – The results suggest that: large firms consider that their products derive advantage through product quality and cost, while SMEs are more concerned with satisfying customer needs; larger firms concentrate on market measures in measuring new product performance, while SMEs focus on customer acceptance measures; and in measuring organisational performance larger firms focus on market share and profitability, while SMEs concentrate on profitability and sales growth. Research limitations/implications – This study identifies the aspects of product advantage, new product performance and organisational performance on which firms concentrate, thereby increasing our ability to redirect their focus from what they consider to be important, to what will have an impact on their firm's performance. Originality/value – This study identifies the aspects of product advantage, new product performance and organisational performance on which firms concentrate, thereby increasing our ability to redirect their focus from what they consider to be important, to what will have an impact on their firm's performance.

scholarly journals Decision space and participation of primary healthcare facility managers in the Ideal Clinic Realisation and Maintenance programme in two South African provinces

2019 ◽  
Vol 35 (3) ◽  
pp. 302-312
Author(s):  
Immaculate Sabelile Muthathi ◽  
Jonathan Levin ◽  
Laetitia C Rispel
Keyword(s):  
Health Sector ◽  
Healthcare Facility ◽  
Essential Medicines ◽  
Health Coverage ◽  
Negative Consequences ◽  
Cross Sectional Survey ◽  
Decision Space ◽  
Cross Sectional ◽  
Critical Areas ◽  
The Ideal

Abstract In South Africa, the introduction of a national health insurance (NHI) system is the most prominent health sector reform planned to achieve universal health coverage in the country. Primary health care (PHC) is the foundation of the proposed NHI system. This study draws on policy implementation theory and Bossert’s notion of decision space to analyse PHC facility managers’ decision space and their participation in the implementation of the Ideal Clinic Realisation and Maintenance (ICRM) programme. We conducted a cross-sectional survey among 127 PHC facility managers in two districts in Gauteng and Mpumalanga provinces. A self-administered questionnaire elicited socio-demographic information, the PHC managers’ participation in the conceptualization and implementation of the ICRM programme, their decision space and an optional open-ended question for further comments. We obtained a 100% response rate. The study found that PHC facility managers reported lack of involvement in the conceptualization of the ICRM programme, high levels of participation in implementation [mean score 5.77 (SD ±0.90), and overall decision space mean score of 2.54 (SD ±0.34)]. However, 17 and 21% of participants reported narrow decision space on the critical areas of the availability of essential medicines and on basic resuscitation equipment respectively. The qualitative data revealed the unintended negative consequences of striving for ‘ideal clinic status’, namely that of creating an illusion of compliance with the ICRM standards. The study findings suggest the need for greater investment in the health workforce, special efforts to involve frontline managers and staff in health reforms, as well as provision of adequate resources, and an enabling practice environment.

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