9. Creating Effective Health Promotion Messages: Using Eye Tracking Technology Coupled with Masked Recall to Determine the Effectiveness of Loss and Gain Framed Osteoporosis Advertisements
Osteoporosis is a debilitating disease which afflicts over 25 percent of Canadian women over the age of 50, and can lead to serious fractures.(Osteoporosis Canada, 2009) What is the most startling about this disease is that osteoporosis is largely preventable by taking calcium and vitamin D supplements and enjoying a healthy, active lifestyle. The challenge then, is to figure out ways to effectively communicate prevention related health messages. By framing messages either by naming or showing the consequences (loss framed) naming or showing the benefits (gain framed) or simply stating the facts (neutral framed), message framing can be a persuasive communication tool to affect changes in behaviour (Pelletier & Sharp, 2008) Using eye tracking technology‐ which is a device used to measure a participant’s attention to advertisements ‐ data will be collected to monitor the number of eye fixations, and the dwell time, or total amount of time looking at a particular advertisement. This information will be used to determine what types of messages (loss, gain, or neutral framed) garner more audience attention. The eye tracking data will be coupled with an exercise after the eye tracking experiment where participants are asked to recall what was written in the health advertisement messages. This exercise will provide information on whether loss, gain or neutral framed messages were more effective for audience recollection, which is significant because the messages recalled more easily are more likely to change perceptions, attitudes and behaviours.