scholarly journals PENGARUH KEPERCAYAAN DAN RESIKO TERHADAP SIKAP DAN PERILAKU DALAM MENGGUNAKAN APLIKASI MOBILE BERBASIS ANDROID

2017 ◽  
Vol 21 (3) ◽  
Author(s):  
Agustinus Widyartono ◽  
Maria Josephine Tyra
Keyword(s):  
Mobile Applications ◽  
Mobile Application ◽  
Total Sample ◽  
Partial Least Square ◽  
Least Square ◽  
Test Instrument ◽  
Impact Risk ◽  
And Behavior ◽  
The Impact ◽  
Method Analysis

The aim of this research is to test the impact risk and trust variable toward behavior with attitude of android mobile application user as mediating variable. Total sample that used in this research 100 respondent. Base on test, instrument that used in this research are valid and reliable. This research used Component Based SEM (Partial Least Square) as method analysis. The output from this research are: (1) Trust and attitude are mediating variable in relations between risk toward attitude and behavior; (2) Risk as attitude form factor and people attitude to use android mobile applications; (3) Risk had negative relations with trust and attitude, as high risk perceived will reduce trust toward applications and attitude; (4) Trust had positive relations toward attitude and attitude had positive relations toward behavior in used android mobile applications.

scholarly journals ANALISIS TERHADAP FAKTOR-FAKTOR YANG MEMPENGARUHI KINERJA UMKM FASHION DI JAKARTA, INDONESIA

2021 ◽  
Vol 18 (1) ◽  
Author(s):  
Hendri Haryanti
Keyword(s):  
Competitive Advantage ◽  
Structural Equation Model ◽  
Structural Equation ◽  
Total Sample ◽  
Important Variable ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
And Performance ◽  
The Impact

Abstrak: Penelitian ini bertujuan untuk: menganalisis pengaruh digital capability terhadap kinerja dan keunggulan kompetitif; menganalisis pengaruh strategi inovasi terhadap keunggulan kompetitif dan kinerja; dan menganalisis pengaruh keunggulan kompetitif terhadap kinerja. Penelitian ini dilaksanakan di Jakarta dengan jumlah sampel sebanyak 245 pelaku UMKM Fashion yang memanfaatkan teknologi digital dalam kegiatan bisnis. Teknik analisis data menggunakan Structural Equation Model (SEM) with Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa digital capability berpengaruh terhadap keunggulan kompetitif dan keunggulan kompetitif berpengaruh terhadap kinerja. Digital capability tidak berpengaruh langsung terhadap kinerja, hal ini bermakna keunggulan kompetitif menjadi variabel penting untuk memediasi digital capability terhadap kinerja UMKM Fashion. Strategi inovasi berpengaruh terhadap keunggulan kompetitif maupun terhadap kinjer UMKM. Abstract: This study aims to: analyze the effect of digital capability on performance and competitive advantage, analyze the influence of innovation strategies on competitive advantage and performance, and analyze the impact of competitive advantage on performance. This research was conducted in Jakarta with a total sample of 245 fashion SMEs who utilize digital technology in business activities. The data analysis technique used the Structural Equation Model (SEM) with Partial Least Square (PLS). The results showed that digital capability affected competitive advantage and competitive advantage affected performance. Digital power does not directly affect performance; this means that competitive advantage is an important variable to mediate digital ability on the performance of MSME Fashion. The innovation strategy has an impact on the competitive advantage and the performance of the UMKM.

scholarly journals The Impact of Conflict and Job Satisfaction Toward Employee Performance in Moena Fresh Bali

2021 ◽  
Vol 9 (01) ◽  
pp. 293
Author(s):  
Septian Wahyu Firmansyah ◽  
I Gusti Agung Ayu Ambarawati ◽  
Dwi Putra Darmawan
Keyword(s):  
Job Satisfaction ◽  
Sampling Methods ◽  
Employee Performance ◽  
Simple Random Sampling ◽  
Total Sample ◽  
Partial Least Square ◽  
Least Square ◽  
Different Characteristics ◽  
The Impact ◽  
A Company

Moena Fresh Bali is a company from the beginning of the year 1992 have given more attention to local fruits in bali. The problems faced by companies is that human resources are composed of various individuals with different characteristics with various background, education and different behaviors that conflict company’s can appear any time. Conflict and job satisfaction are problems that might arise in the activities. Therefore a, research about conflict and job satisfaction toward employee performance needs to be conducted. The purpose of this research is to analysis how the conflict and job satisfaction toward employee performance at Moena Fresh Bali. The population research is all of the employee Moena Fresh Bali which consisted of 86 people. The formula used to determine the total sample slovin. Sample 46 were people with simple random sampling methods. The research was done with the questionnaires, which in the implementation there are interviews and documentation where variables measured use of the instruments the ordinal of scale and the means of the analysis used that is Partial Least Square (SEM-PLS).

Purchase intention through mobile applications: a customer experience lens

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manel Hamouda
Keyword(s):  
Mobile Applications ◽  
Mobile Application ◽  
Purchase Intention ◽  
Structural Equation ◽  
Customer Experience ◽  
Two Dimensions ◽  
Partial Least Square ◽  
Least Square ◽  
Content Type ◽  
Hedonic Benefits

PurposeThe study aims to clarify customer experience as perceived through interactions between the consumer and the mobile application of a retailer. It proposes to model and empirically study the relationship between customer experience, utilitarian and hedonic benefits and purchase intention when interacting with mobile applications of fashion retailers.Design/methodology/approachThe study opted for a quantitative approach using a web-based questionnaire. The data collected from a final sample of 118 users of fashion retailers' mobile applications was analysed using partial least square structural equation modelling.FindingsThe results point to a positive and a direct impact of utilitarian factors on the two dimensions of customer experience. Moreover, hedonic benefits seem to generate a positive experience with a retailer's mobile application and are likely to generate favourable rational and emotional responses. In addition, the findings confirm that both dimensions of experience (affective and cognitive) affect purchase intention with a stronger effect for the cognitive dimension over the affective one.Practical implicationsThe study concludes with implications for retailers to improve customer experience when using their mobile applications. Retailers are encouraged to integrate functional and aesthetic attributes not only to provide a favourable customer experience through rational evaluations and positive emotions but also to gain a competitive advantage in an m-shopping retailing context.Originality/valueThis study identified a need to further explore customer experience in the context of mobile applications by considering the two dimensions of experience: the cognitive and the affective. Indeed, these two facets of customer experience are rarely studied simultaneously in the previous literature.

scholarly journals Can store image moderate the influence of religiosity level on shopping orientation and customers’ behavior in Indonesia?

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ririn Tri Ratnasari ◽  
Ulfa Fadilatul Ula ◽  
Raditya Sukmana
Keyword(s):  
Partial Least Square ◽  
Least Square ◽  
Shopping Behavior ◽  
Store Image ◽  
Retail Sector ◽  
Content Type ◽  
Partial Least Square Analysis ◽  
Shopping Orientation ◽  
And Behavior ◽  
The Impact

Purpose This study aims to investigate the effects of religiosity level on the shopping orientation and behavior of Muslim customers and how to store image moderates this relationship. Design/methodology/approach This study uses a positive approach and partial least square analysis technique on samples of Muslim customers in major cities in Indonesia, who have purchased products in the Syariah supermarket such as Sakinah Supermarket and 212 supermarkets at least twice within the past three months. The sampling method used in this study is convenience sampling, with a total of 117 respondents. Findings The results reveal that religiosity level significantly affects the Muslim customers’ shopping orientation subsequently impacts consumer shopping behavior. The result is in line with the rising trend by a society that begins to define successful businesses that touch upon the spiritual aspects of the shoppers. Customers with higher religiosity prefer higher quality products and customers who have lesser levels of religiosity establish different shopping characteristics and behavior. This eventually forms an orientation in shopping behavior. Furthermore, it is found that the store image significantly strengthens the influence of the impact of shopping orientations on Muslim customers’ behavior. Practical implications Marketers can increase the image of Islamic stores by implementing the principle of a smile, greeting, address to every customer who shops, managing the cashier queue to prevent ikhtilath (meeting between men and women) and adding decorations and calligraphy ornaments. Marketers can create membership cards, posters or billboards about the products that are being discounted or promoted to increase customer numbers image enhancement. Originality/value This study used specific variables that represent religiosity in the retail sector. It offers an analysis of how Muslim customers’ religiosity can affect their shopping orientation and behavior. The study is conducted in Indonesia, where research on this topic is still limited.

Try-on experience with augmented reality comforts your decision

2019 ◽  
Vol 33 (4) ◽  
pp. 1214-1234
Author(s):  
Hyo Kyung Song ◽  
Eunsoo Baek ◽  
Ho Jung Choo
Keyword(s):  
Augmented Reality ◽  
Mobile Application ◽  
Prior Experience ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Content Type ◽  
Psychological States ◽  
The Impact ◽  
Virtual Product

Purpose The purpose of this paper is to understand how augmented reality (AR) try-on experiences facilitate consumers’ shopping decision. Focusing on the immersion and psychological ownership, the study investigated how the properties of AR experiences (environmental embedding (EE) and simulated physical control (SPC)) affect decision comfort. Design/methodology/approach This research theoretically and empirically analyzes how each property of AR experiences affects consequential psychological states and then further increases decision comfort by employing an existing AR try-on mobile application. A total of 99 valid responses were used for the partial least square structural equation modeling analysis. One’s prior AR try-on experience was predicted as a moderator and analyzed using SPSS-based PROCESS macro. Findings The results demonstrated that EE and SPC evoke immersion and the feeling of ownership of a virtual product, which increased decision comfort. The moderating effect of one’s prior AR try-on experience showed that the impact of EE and SPC on immersion was attenuated for those with prior experience. Further, immersion mediated the effect of EE but SPC on the feeling of ownership, which corroborated the direct effect of SPC on the feeling of ownership. Practical implications Firms must consider technological and user-experience features that can induce users to perceive high levels of AR characteristics such as EE and SPC. Practitioners should develop realistic content that can correctly place virtual products on users to enhance EE. Including more interactive features is encouraged to provide users with a feeling of control toward the virtual product that directly leads to ownership and positively affects decision making. Further, practitioners need to be cautious about consumers getting used to the new technology; retailers and marketers need to focus on creating new and innovative content to continually engage customers. Originality/value This study adopted EE and SPC to determine how each property of AR experience forms the consequential psychological states, particularly depending on one’s prior experience. Methodologically, the study provided external validity in conducting an experiment by adopting an existing AR mobile application available in the market and employing an objective measure of respondents (e.g. prior AR try-on experience).

ANALYSIS THE IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM (QMS) AND SAFETY AND HEALTHY AT WORK MANAGEMENT SYSTEM (SHWMS / SMK3) ON THE JOB PERFORMANCE OF EMPLOYEES

2018 ◽  
Vol 3 (01) ◽  
pp. 45
Author(s):  
Nur Hidayat ◽  
Indah Kusuma Hayati
Keyword(s):  
Quality Management ◽  
Job Performance ◽  
Latent Variables ◽  
Management System ◽  
Quality Management System ◽  
Partial Least Square ◽  
Least Square ◽  
Global Challenges ◽  
The Impact ◽  
Work Management

Recently, the evolvement of globalization era has been the global challenges that cannot be avoided either by private or government sectors, and they are requested to be survived encountering such the condition. The implementation of Quality Management System (QMS) in the operational company is the way how to guarantee the quality of products or services offered to the people. One of the purposes of QMS implementation is to provide a prime satisfaction to the customers. The impact of QMS implementation is expected to increase job performance of the employees. Besides the implementation of Quality Management System (QMS), the impact of global challenges has been increasing the competitive efforts to execute more effective production process. However, it has required manpower protection accordingly. This research aims to find out whether the implementation of quality management system and safety and healthy at work management system have impacted on the job performance of employees. Objects of this research are the employees in the production department at PT Guna Senaputra Sejahtera Plant 1 Bogor. Data analysis technique of this research has applied software Smart PLS (Partial Least Square). PLS has estimated a model of correlation among the latent variables and correlation between latent variables and its indicators. Result of data processing has indicated that the implementation of Quality Management System (QMS) and system of safety and healthy at work have positively and significantly impacted job performance of employees.Keywords : Quality Management System (QMS), Safety and Healthy at Work System ( SHWS / SMK3), and Job Performance of Employees

scholarly journals Application of Blockchain for Supply Chain Financing: Explaining the Drivers Using SEM

2021 ◽  
Vol 7 (3) ◽  
pp. 167
Author(s):  
Mohammad Rokibul Kabir ◽  
Md. Aminul Islam ◽  
Marniati ◽  
Herawati
Keyword(s):  
Supply Chain ◽  
Technology Acceptance ◽  
Structural Equation ◽  
Research Work ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Innovation Research ◽  
Supply Chain Financing ◽  
The Impact

Owing to the lack of research in emerging Asian nations, this research aimed to unearth the determinants of blockchain acceptance for supply chain financing by a Bangladeshi financing company called IPDC. Centred on a technology acceptance framework called UTAUT (unified theory of acceptance and use of technology) and open innovation research, an expanded model with a mediating variable is developed for this study. This research work employs the deductive inference method in conjunction with the positivism paradigm. A structural questionnaire was used to gather data, which were then processed through Smart-PLS (partial least square) for SEM (structural equation modeling). The survey includes all the people who are directly or indirectly involved in the supply chain financing platform of IPDC. The study consists of seven direct hypotheses and one mediating hypothesis. The results show that all the direct hypotheses except the impact of social influence on the behavioural intention to use (BINTU) blockchain are significant. The mediating hypothesis indicating the role of BINTU in the relationship between facilitating conditions (FCON) and the actual use of blockchain is also supported. FCON and BINTU together explain 88.7% variation in blockchain use behaviour for supply chain financing. The research advances past findings by employing an expanded UTAUT framework and validating observations with the other relevant studies throughout the world.

Customer satisfaction with sommelier services of upscale Chinese restaurants in Hong Kong

2019 ◽  
Vol 31 (4) ◽  
pp. 532-554 ◽  
Author(s):  
Tommy Lau ◽  
Man Lai Cheung ◽  
Guilherme D. Pires ◽  
Carol Chan
Keyword(s):  
Hong Kong ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Positive Impact ◽  
Partial Least Square ◽  
Least Square ◽  
Survey Method ◽  
Content Type ◽  
The Impact

Purpose The abolishment of the wine tax in Hong Kong has led to increased wine consumption and increased demand for wine-related professionals, such as sommeliers. Yet the importance of sommeliers’ value-adding performance in the context of upscale Chinese restaurants has not been examined. To address this gap, the SERVQUAL framework is adopted to examine the influence of sommeliers’ service quality (SQ) on customer satisfaction (CS) and loyalty in the context of upscale Chinese restaurants in Hong Kong. Design/methodology/approach The survey method is used to collect data from 302 units of the population of interest, partial least square-structural equation modelling (PLS-SEM) is used to test the links between constructs. Findings Four of the seven dimensions of sommeliers’ service quality, namely, empathy, tangibles, credibility and assurance, have a significant positive impact on customer satisfaction and customer loyalty, whereas the impact of perceived value and responsiveness on customer satisfaction and customer loyalty is positive but only marginally significant. Reliability has a weak and non-significant impact on customer satisfaction and customer loyalty. Research limitations/implications Examining a small number of upscale Chinese restaurants in Hong Kong limits generalisation of the findings to other contexts. Replication of the research in different contexts will enhance generalizability. In terms of implications, the discussion highlights the importance of sommeliers’ service performance on customers’ SQ perceptions SQ, CS and loyalty, all of which are important variables for restaurateurs. Originality/value To the best of the authors’ knowledge, this is the first study of the influence of the quality of sommelier’s SQ on CS and loyalty in upscale Chinese restaurants in Hong Kong. Given the lack of attention to this service role in the literature, the study contributes theory from which further understanding can develop.

Field Nitrogen Dioxide and Ozone Monitoring Using Electrochemical Sensors with Partial Least Squares Regression

2021 ◽  
Vol 5 (1) ◽  
pp. 61
Author(s):  
Rachid Laref ◽  
Etienne Losson ◽  
Alexandre Sava ◽  
Maryam Siadat
Keyword(s):  
Nitrogen Dioxide ◽  
Electrochemical Sensors ◽  
Partial Least Square ◽  
Least Square ◽  
Partial Least Square Regression ◽  
Calibration Model ◽  
Least Squares Regression ◽  
Monitoring Networks ◽  
Concentration Estimation ◽  
The Impact

Low-cost gas sensors detect pollutants gas at the parts-per-billion level and may be installed in small devices to densify air quality monitoring networks for the spread analysis of pollutants around an emissive source. However, these sensors suffer from several issues such as the impact of environmental factors and cross-interfering gases. For instance, the ozone (O3) electrochemical sensor senses nitrogen dioxide (NO2) and O3 simultaneously without discrimination. Alphasense proposes the use of a pair of sensors; the first one, NO2-B43F, is equipped with a filter dedicated to measure NO2. The second one, OX-B431, is sensitive to both NO2 and O3. Thus, O3 concentration can be obtained by subtracting the concentration of NO2 from the sum of the two concentrations. This technique is not practical and requires calibrating each sensor individually, leading to biased concentration estimation. In this paper, we propose Partial Least Square regression (PLS) to build a calibration model including both sensors’ responses and also temperature and humidity variations. The results obtained from data collected in the field for two months show that PLS regression provides better gas concentration estimation in terms of accuracy than calibrating each sensor individually.

scholarly journals PENGARUH SERVANT LEADERSHIP TERHADAP KOMITMEN ORGANISASIONAL DAN KINERJA PEGAWAI (Studi pada Pegawai Negeri Sipil di RSUD Wangaya Kota Denpasar)

2017 ◽  
pp. 2731
Author(s):  
I Gede Hendry Kamanjaya ◽  
Wayan Gede Supartha ◽  
IG.A. Manuati Dewi
Keyword(s):  
Organizational Commitment ◽  
Servant Leadership ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Inferential Analysis ◽  
The Impact

This study is focused to analyze the impact of servant leadership on employee performance in relation to the organizational commitment mediation. It is a causality research, providing an explanation and understanding about the impact of servant leadership on employee performance and the impact of servant leadership on organizational commitment. The sample of the research are 90 civil servants in Wangaya General Hospital as the respondents. In this study questionares are used as instuments of the research. Descriptive and inferential analysis were applied as method of analysis and Structural Equation Model-Partial Least Square (SEM-PLS) as a tool. The result is that servant leadership does not have any significant effect on employees performance, servant leadership has a positive and significant effect on organizational commitment, organizational commitment has positive and significant effect on employee performance, and the impact on servant leadership and employee performance through the role of organizational commitment as mediating variable is supported.

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