scholarly journals Maturity Evaluation of Information Technology Governance in PT DEF Using Cobit 5 Framework

2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Mayang Anglingsari Putri ◽  
Ismiarta Aknuranda ◽  
Wayan Firdaus Mahmudy
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
It Governance ◽  
Research Results ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Support Domain ◽  
And Control ◽  
A Company ◽  
Capability Level

Information technology  governance is used to guide and control an organization in achieving the goals that had been planned in advance. PT DEF is a company which utilises information technology to support its business processes. Nevertheless,  it indeed  requires an IT governance that can be beneficial as a reference for IT activities in order to run properly. This research intends to conduct an audit of information technology governance based on the COBIT 5 framework domain, which is  DSS (Deliver, Service, and Support) domain in the process of DSS03 (Manage Problems). According to the research results, the values that have been obtained from the process of DSS03 capability level was 64.66%, that is regarded as Partially Achieved. Capability level will be used as a reference in seeking gap contained in the domain of DSS03 process. Furthermore, these would be able to make recommendations aimed at increasing the value of the expected maturity. This research contributes to the evaluation results and recommendations to improve the capability level on the DSS03 domain, hence  PT DEF can upgrade its IT governance by using DSS03 process.

scholarly journals PERFORMANCE MEASUREMENT OF INFORMATION TECHNOLOGY GOVERNANCE: A CASE STUDY

2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
Performance Measurement ◽  
Business Processes ◽  
Standard Procedure ◽  
It Governance ◽  
Competitive Advantages ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Freight Forwarder ◽  
Key Aspects

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.

scholarly journals IT Governance Audit with COBIT 5 Framework on DSS Domain

2018 ◽  
pp. 279-286
Author(s):  
Vernando Jarsa ◽  
Kevin Christianto
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Business Processes ◽  
Repair Process ◽  
Assessment Method ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Process Controls ◽  
Capability Level

Information technology in organizations plays an important role for the continuity of their current business processes. Almost every organization already has information technology and dependence on their information technology. With the existence of information technology, it can help business process in the organization runs smoothly, and according to desired by every organization. But not infrequently the information technology that has been operating has problems that are very annoying and hinder the business process of the organization. Problems that exist in this company is at the time of maintenance and custom or repair process undertaken by the company. With the existence of the problem, the writer wanted to audit the existing governance in companies that have problems regarding aspects of information technology delivery. The author uses the COBIT 5 framework on the DSS domain (Deliver, Service, and Support) and focuses on the sub domains of DSS01 Manage Operations, DSS02 Manage Service Requests and Incidents, DSS03 Manage Problems, and DSS06 Manage Business Process Controls. The assessment method used is a capability model consisting of five capability levels. Based on the audit of information technology governance conducted by researchers using COBIT 5, then the conclusion of this study is the average capability level of the overall process obtained most of the process has reached level 1 performed process.

scholarly journals Capability Level Measurement Using COBIT 5 Framework (Case Study: PT. Jasa Cendekia Indonesia)

2021 ◽  
Vol 3 (2) ◽  
pp. 341-351
Author(s):  
Abdurrahman Harits ◽  
Gilang Muhamad Noer ◽  
Aris Puji Widodo
Keyword(s):  
Information Technology ◽  
Research Study ◽  
Technology Governance ◽  
Level Measurement ◽  
A Value ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Jasa Cendekia Indonesia is a company engaged in the field of recruitment, training and consulting in the provision of human resources. Currently PT. Jasa Cendekia Indonesia has more than 500 outsourcing employees, puts hundreds of Indonesians into the job market and serves more than 30 multinational companies, of course companies need systems that are able to manage and carry out company work operations. This research study aims to conduct an assessment of Information Technology Governance at PT. Jasa Cendekia Indonesia which focuses on the DSS01 domain (manage operations) is measured using the Capability Level in the Cobit 5 Framework. The results obtained from this assessment are needed as an evaluation and input for improvements to Information Technology Governance at PT. Jasa Cendekia Indonesia in the future. The level of ability of PT. Jasa Cendekia Indonesia in the DSS01 process is at a value of 2.80 while the expected level of ability is at level 3 (established process). The recommendation to reach level 3 is expected to be implemented to improve the performance of PT. Jasa Cendekia Indonesia according to the DSS01 process.

Evaluasi Sistem Informasi Pengupahan PT. Tempu Rejo Menggunakan COBIT 5 Domain DSS

2018 ◽  
Vol 1 (2) ◽  
pp. 187
Author(s):  
Yohana Teresa Sianipar ◽  
Novi Wulandari Widiyanti ◽  
Aisa Tri Agustini
Keyword(s):  
Information Technology ◽  
Information System ◽  
Qualitative Approach ◽  
Improve Performance ◽  
Operational Procedure ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 3 ◽  
A Company ◽  
Capability Level

PT. Tempu Rejo is one of the companies in Jember which is engaged in tobacco processing to produce cigarette. PT. Tempu Rejo applying information technology in the daily operation included in its payment information system, such as biometric identifier as a tool of absence and using applications that support payment in the company. In a company that has applied IT in its operation including payment information system should be evaluated. Evaluation is needed in order to make improvements to the company's payment information system. In this research, the information technology governance standard used is COBIT 5 domain Deliver, Service, and Support (DSS), especially DSS01, DSS03, and DSS05. This research used a qualitative approach by using the method of interviewing and observation as data collection techniques. The result of this research shows that Capability Level of DSS01, DSS03, and DSS05 process are at level 3 (established process). Recommendations are to conduct periodic evaluations to improve performance and create a complete Standard Operational Procedure (SOP) related to the company's payment information system.

scholarly journals Peranan Implementasi Tata Kelola Teknologi Informasi (IT Governance) sebagai Faktor Penting dalam Meningkatkan Kinerja Perusahaan

2020 ◽  
Vol 10 (1) ◽  
pp. 01
Author(s):  
Defriko Gusma Putra ◽  
Rita Rahayu
Keyword(s):  
Systematic Review ◽  
Information Technology ◽  
Human Resources ◽  
It Governance ◽  
Research Results ◽  
Technology Competence ◽  
Technology Governance ◽  
Use Of Technology ◽  
Information Technology Governance ◽  
Lack Of Commitment

The application of information technology governance (IT Governance) plays an important role in utilizing information technology to fit the company's vision, mission and goals. However, there are still many companies that have not implemented IT Governace due to various factors such as: the existence of internal companies that refuse the application of information technology, the limited human resources who master information technology competence, the unavailability of frameworks and policy foundations in the information technology environment, the lack of commitment from top management, the high cost of investment in IT Governance and so on. The greater use of technology has not been accompanied by greater support for the achievement of strategies so that investments made are in vain. research and research results show that the lack of understanding of IT Governance makes unproductive investments made by companies. The method used in this research is descriptive qualitative which presents a systematic review of the problems in the implementation of Information Technology Governance (IT Governance).

scholarly journals Cici Cahyanti 165100109,Audit

2020 ◽  
Author(s):  
cici cahyanti
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Business Processes ◽  
It Governance ◽  
System Implementation ◽  
Maturity Level ◽  
Technology Governance ◽  
Information Technology Governance ◽  
National Bank ◽  
Effectiveness And Efficiency

AbstractBCA is a national bank established in 1957 and has continued to grow. Nowadays the bank has supported business processes in various companies, such as the use of attendance information systems. During this system implementation, it has been running to support the procedures of attendance activities. The purpose of this research is to get an overview of the performance of information technology governance in order to determine the extent of maturity level which is currently running, with a few aspects to consider such as effectiveness and, efficiency. The conclusion that can be drawn from the research that has been done is IT governance at the BCA has been done, although still run optimally within each IT process contained in the sub domain Monitor Evaluate Assess (MEA) on average was at 3.0 (defined process) for sub domain DS1, DS5, DS10 and ME2.Keywords— Audit SI, Absensi, BCA, COBIT 4

scholarly journals Analisis Tata Kelola Teknologi Informasi Menggunakan Kerangka Kerja COBIT 5 (studi Kasus : DISKOMINFO Lombok Barat)

2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Irma Putri Rahayu ◽  
Nadiyasari Agitha
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Work Processes ◽  
Management Framework ◽  
Technology Governance ◽  
Information Technology Governance ◽  
It Human Resources ◽  
Process Structure ◽  
A Company ◽  
Capability Level

Abstract Information technology governance is an integrated part of the management of organizations that govern leadership, the organization of process structure arrangements that govern information technology is used as optimally as possible. Work processes and relationships between the office community, researchers and various levels of interests and stakeholders. COBIT 5 is a company that provides services to companies, both companies, organizations, and management in managing and managing assets or IT resources to achieve company goals. It human resource in West Lombok is currently not well managed, Which hes not yet fulfilled the need for IT human resources in the office of West Lombok To solve this problem the authors carry out ITgovernance using the framework COBIT 5 On DISKOMINFO west Lombok. On DISKOMINFO West Lombok. This study will provide recommendation for improvement of IT problems the exist in diskominfo West Lombok and cand be used as a reference, especially in the managed of IT human resources and can improve the performance of DISKOMINFO west Lombok. On DSIKOMINFO West Lombok using to IT processes APO01 (management framework IT) and APO07 (human resouces). The result of this analysis are the capability level of IT governace that reflects the condition of IT governance in DISKOMINFO West Lombok. With refenace to the capability level provided by the cobit 5 framework, namely from level 1 (performed) to 5 (optimising). Key words: information technology, DSIKOMINFO COBIT 5

Configurations of Information Technology Governance Practices and Business Unit Performance

2017 ◽  
Vol 8 (2) ◽  
pp. 1-27
Author(s):  
Afaf Tabach ◽  
Anne-Marie Croteau
Keyword(s):  
Information Technology ◽  
Financial Performance ◽  
Business Processes ◽  
It Governance ◽  
Business Unit ◽  
Technology Governance ◽  
Business Units ◽  
Financial Perspective ◽  
Information Technology Governance ◽  
Governance Practices

The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to reveal different clusters of IT governance practices and link them with the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from medium to large international organizations. Three configurations of IT governance practices have emerged with distinct and significant impact on the business unit non-financial performance. However, no significant impact on the business unit financial performance was directly found. The results show that more mature IT governance practices within organizations can result in higher levels of performance at the business unit level in terms of business processes, decision making, innovation, and legal and ethical compliance.

scholarly journals Analysis of Information Technology Governance In Bina Darma Foundation of Salatiga Using COBIT 5 Framework

2021 ◽  
Vol 3 (1) ◽  
pp. 72-82
Author(s):  
Dwi Puspitasari ◽  
Hanna Prillysca Chernovita
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Leadership Training ◽  
It Governance ◽  
Non Profit ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Level 1 ◽  
Level 2 ◽  
Capability Level

Bina Darma foundation is a non-profit organization established by SWCU and GMKI. The main activities of the Bina Darma foundation are a leadership training program, journal publishing, and guesthouse rental. Problems that occur in the foundation include the management of human resources related to IT is not appropriate. To solve the problem, there needs to be control and evaluation to see how the condition of IT governance in Bina Darma Foundation uses the framework COBIT 5 domain DSS (Delivery, Service, and Support). The result of this research is capability level is currently at level 1 (Performed process), while the capability level is expected to be at level 2 (Managed process). Therefore, recommendations are given so that the IT governance in Bina Darma Foundation can work optimally to support the achievement of the organization's business objectives efficiently.

scholarly journals ANALISIS DAN PENILAIAN TEKNOLOGI INFORMASI PADA PROSES TATA KELOLA DENGAN COBIT 5 PADA DOMAIN EDM STUDI KASUS UNIVERSITAS PERADABAN

2019 ◽  
Vol 1 (1) ◽  
pp. 25
Author(s):  
Rito Cipta Sagitta Haryono
Keyword(s):  
Information Technology ◽  
It Governance ◽  
Assessment Method ◽  
Self Assessment ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Process ◽  
The University ◽  
Capability Level

Information technology governance (IT Governance) in companies has an important role in maximizing information technology that has been implemented at the University. However, IT governance can have several problems due to IT being only a concern of the technical team because it does not get the attention of top management. Without good IT governance various problems will arise. The EDM domain (Evaluate, Direct, Monitor) is one of the COBIT 5 tools, which is to measure the level of capability of the governance process. This study aims to analyze and assess the IT governance process using COBIT 5 tools on the EDM domain (evaluate, direct, monitor) with the Self Assessment method with a case study of the Peradaban University. The results of the assessment using the capability level COBIT 5 approach indicate that PUKSI of Peradaban University has a capability level at Level 1 for the EDM01 process because process performance is not planned and not monitored, nor are the resources and information needed to carry out processes not identified, provided, allocated, and used. So that IT governance is not maximally used.

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