scholarly journals Recent progress in competitive intelligence, competitive technical intelligence and knowledge management

1969 ◽  
Vol 1 (2) ◽  
pp. 89-113
Author(s):  
Dou Henri

This paper discusses the role of competitive intelligence and knowledge management to create, maintain and sustain competitive advantages. The triple helix model, based on the integration of the public sector (government), business models (private corporations) and universities to promote innovation is examined. Research trends in competitive intelligence are presented. It concludes that the systematic use of the technology monitoring should support the comparison between various business models of companies that hold the market best practices and form a basis to knowledge for the decision making process and strategies development.

Author(s):  
P. K. Paul ◽  
A. Bhuimali ◽  
Kalishankar Tiwary ◽  
P. S. Aithal ◽  
R. Rajesh

<p class="lego-element">Business in today’s age changing rapidly, there are many reasons for this kind of transition of business houses and corporate bodies. Moreover, people in today’s age are using more online and digital means for the business and thus overall business systems are emphasize digital sources of revenue as well as digital channels. The concept of creation and dependencies of tools and technologies for financial economics systems is called Digital Economy and the growth of this leads to the development and familiarity with digital products and services among the service seekers and these ultimately are resulted in newer and competitive advantages in the digital space and system. Digital technology and its nature is also changing and has also challenged the existing business models. Here the key driving forces are included the capacity of innovation as well as the public availability of IT in different way. Digital business today is not a concept but it is about that stage of IT and Computing applications in different models viz. in marketing, ICT, social, business houses, healthcare, education and so on. Importantly these models may be seen as the convergence of technologies/ fully connected/integrated stage. In today’s age business is not only seen with computing and digital means but the traditional business systems also getting benefits from the ICT and here among the emerging names, few important include cloud computing, the Internet of Things, mobile and Big Data. It is important to note that this paper emphasizes the recent applications and role of Cloud Computing and Big Data in Business with a case of India. Moreover different financial aspects have also been described and analysed.</p>


A discussion and analysis of the key aspects emerging during the course of the research comprise the basis of this chapter. It addresses, inter alia, the effect of the parallel importing debate on authors’ rights, the issue of publishing contracts, the idea of a “heavenly library” and copyright protection on the Internet, including a discussion on how existing territorial copyright structures may be affected by electronic publishing. This chapter also considers the Google initiatives and possible new business models for authors. The emerging theme of resale royalties for authors is examined and compared with the Resale Royalty Right for Visual Artists Act 2009. In conclusion, observations are made on the role of the author in the changing publishing landscape, situating the author as member of the “author sphere” in the context of the public sphere.


Author(s):  
Hiam Serhan ◽  
Doudja Saïdi-Kabeche

In a connected society and organizations working with digitized business models, standards will have more important roles than ever in shaping activity systems content, structure, and governance. While the standardization conformity/innovation duality has received great attention in literature, little research has been done on the role of managers in managing the tensions of knowledge codification required during ISO 9001 standard implementation. By utilizing Danone's Networking Attitude experience as a case study, the authors address this gap by exploring how managerial skills and practices were used to overcome the cognitive and emotional tensions related to internal knowledge codification, transfer, and use. The main contribution is to elucidate the role of managers in resolving these paradoxes and creating innovation capabilities. Further, they demonstrate the mutually beneficial relationship between knowledge codification and innovation if knowledge management is approached more as an evolving pragmatic knowing than a technical means that may create rigidity and resistance.


Author(s):  
Somayeh Asghari ◽  
Sahar Targholi ◽  
Ali Kazemi ◽  
Saeed Shahriyari ◽  
Lila Rajabion

Purpose Competitive intelligence (CI) collects data through the distribution of knowledge to make decisions in a competitive environment. To better comprehend the concept of CI, the purpose of this paper is to determine the role of effective factors (knowledge sharing, competitor information, information technology (IT) and organizational culture) and their impact on CI. In addition, the paper provides a conceptual framework for determining the practical factors on CI. Design/methodology/approach For evaluating the elements of the model, a questionnaire is considered. Questionnaires were reread by specialists with significant experiences in the CI field. For statistical analysis, the SPSS 22 and SmartPLS 3.2 software package is also used. Findings Findings from the study showed the validity of the model for a CI assessment. Furthermore, the results confirmed that the competitor information significantly influenced CI. In addition, the obtained results implied that IT has a significant and positive influence on CI. The effect of organizational culture on CI also proved to be positive and significant. Research limitations/implications This paper makes significant contributions for both researchers and practitioners; however, the authors determine some limitations, which are as follows: First, the authors showed the result in a single region. It cannot be assured that the results are generalizable to other areas. Second, because of time and financial constraints, the authors gathered the data using a sample from a single location. Third, the use of variables to depict CI may be not exhaustive. The authors, therefore, encourage future research to study these CI dimensions. Practical implications This study meaningfully contributes to the knowledge and literature by focusing more on CI, examining other significant aspects and applying advanced statistical analysis method. Also, current research results suggest practical implications for marketing practitioners and managers who implemented tools and made strategic plans to enhance the organization’s performance. From a practical perspective, the statistical results support the crucial role of the following factors: IT, competitor information, organizational culture and knowledge sharing on CI. Originality/value Experts in the area of knowledge management, CI and strategic management can use this study to gain a competitive advantage based on knowledge and information resources. Organizations must have knowledge management function and CI to support the strategy formulation, implementation and evaluation.


2015 ◽  
Vol 19 (3) ◽  
pp. 559-578 ◽  
Author(s):  
Stavros Sindakis ◽  
Audrey Depeige ◽  
Eleni Anoyrkati

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.


2019 ◽  
Vol 43 (4) ◽  
pp. 316-343
Author(s):  
Carla Mascarenhas ◽  
Carla Marques ◽  
João J. Ferreira

If innovation is the engine of economies, the partnerships in the Triple Helix model of innovation are the fuel that makes this engine work. Although each member of this model has its defined role, the present study sought to gain a new perspective on these partnerships, including the role of governments. Based on interviews with representatives of universities, companies, and governments in two countries (i.e., Portugal and Spain), this research focused on how innovation partnerships are formed as well as what obstacles to cooperation can arise. The results show that governments can play the role not only of a financier and legislator but also of a direct participant in innovation by entering into partnerships with the other Triple Helix actors. In addition, this study revealed that, irrespective of which partners and needs are in question, these networks operate mostly with public funds.


Triple Helix ◽  
2020 ◽  
pp. 1-38 ◽  
Author(s):  
Yuzhuo Cai ◽  
Henry Etzkowitz

The Triple Helix of university-industry-government interactions, highlighting the enhanced role of the university in the transition from industrial to knowledge-based society, has become widespread in innovation and entrepreneurship studies. We analyze classic literature and recent research, shedding light on the theoretical development of a model that has engendered controversy for being simultaneously analytical and normative, theoretical, practical and policy-relevant. We identify lacunae and suggest future analytical trajectories for theoretical development of the Triple Helix model. The explanatory power of Triple Helix has been strengthened by integrating various social science concepts, e.g. Simmel’s triad, Schumpeter’s organizational entrepreneur, institutional logics and social networks, into its framework. As scholars and practitioners from various disciplinary and inter-disciplinary research fields, e.g. artificial intelligence, political theory, sociology, professional ethics, higher education, regional geography and organizational behavior join Triple Helix studies or find their perspectives integrated, new directions appear for Triple Helix research.


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