scholarly journals Trusting Your Bank in a Digitally Connected  World: An Investigation into Perceptions of  Privacy by Bank Customers

2021 ◽  
Author(s):  
◽  
Shivonne Londt

<p>People are placing more of their personal information online as the use of online social networking sites (OSNs) grows. Individuals often lack an awareness around the privacy implications of placing their personal information on these sites but still have an expectation of privacy about this information that may not entirely be justified. OSN data is often used for purposes other than those for which it was provided, but customer demand for ethical and compassionate use of their data is growing. Customers expect greater corporate social responsibility from companies, and especially banks, after the recent global financial crisis. Customers may perceive the use of OSN data by New Zealand banks to influence their lending decisions as a privacy violation. This study is intended to evaluate whether this use of OSN data would be perceived by customers to be a violation of their privacy. The research was carried out through a web-based survey and follow-up interviews with selected respondents. It was found that the less aware that respondents were about OSN privacy policies, the greater their expectation of privacy. The research also highlighted that even respondents who did not expect their data to remain private still had an expectation of privacy. A lack of perceived control was found to be associated with a greater expectation of a privacy invasion. Trust in respondents' banks was associated with a negative perception of those banks' use of OSN data for lending decisions. This study has revealed a high likelihood that a perception of betrayal coupled with a perceived privacy violation would take place should New Zealand Banks use OSN data in this manner.</p>

2021 ◽  
Author(s):  
◽  
Shivonne Londt

<p>People are placing more of their personal information online as the use of online social networking sites (OSNs) grows. Individuals often lack an awareness around the privacy implications of placing their personal information on these sites but still have an expectation of privacy about this information that may not entirely be justified. OSN data is often used for purposes other than those for which it was provided, but customer demand for ethical and compassionate use of their data is growing. Customers expect greater corporate social responsibility from companies, and especially banks, after the recent global financial crisis. Customers may perceive the use of OSN data by New Zealand banks to influence their lending decisions as a privacy violation. This study is intended to evaluate whether this use of OSN data would be perceived by customers to be a violation of their privacy. The research was carried out through a web-based survey and follow-up interviews with selected respondents. It was found that the less aware that respondents were about OSN privacy policies, the greater their expectation of privacy. The research also highlighted that even respondents who did not expect their data to remain private still had an expectation of privacy. A lack of perceived control was found to be associated with a greater expectation of a privacy invasion. Trust in respondents' banks was associated with a negative perception of those banks' use of OSN data for lending decisions. This study has revealed a high likelihood that a perception of betrayal coupled with a perceived privacy violation would take place should New Zealand Banks use OSN data in this manner.</p>


2020 ◽  
Vol 12 (12) ◽  
pp. 5163
Author(s):  
Byoungsoo Kim ◽  
Daekil Kim

This study explored the formation mechanisms of users’ disclosing behaviors from the perspectives of the privacy paradox. The theoretical framework incorporates perceived control over personal information and subjective norms into the privacy calculus model. The proposed theoretical framework was empirically tested using survey data collected from 350 Facebook users. The findings show that users’ intention to disclose personal information has a marginally significant effect on users’ disclosing behaviors. The analysis results reveal that privacy concerns negatively affect the intention to disclose personal information while they are not significantly related to users’ disclosing behaviors. This study found that perceived control over personal information plays a significant role in enhancing trust in social network site (SNS) providers, users’ intention to disclose personal information, and users’ disclosing behaviors. Moreover, perceived control over personal information mitigates the level of privacy concerns. Several implications for research and practice are described.


Author(s):  
Aseda Mensah ◽  
George Oppong Appiagyei Ampong ◽  
Adolph Sedem Yaw Adu ◽  
John Agyekum Addae ◽  
Osaretin Kayode Omoregie ◽  
...  

Social media and other web 2.0 tools have provided users the platform to interact and also disclose personal information not only with their friends and acquaintances, but also with relative strangers with unprecedented ease. This has enhanced the ability of people to share more about themselves, their families, and their friends through a variety of media including text, photo, and video, thus developing and sustaining social and business relationships. The purpose of the paper is to identify the factors that predict self-disclosure on social networking sites within the Ghanaian context. Data was collected from 452 students in three leading universities in Ghana and analyzed with Partial Least Square-Structural Equation Modeling. Results from the study revealed that all variables in the proposed model with the exception of interaction and perceived control were significant predictors of self-disclosure with privacy risk being the most significant predictor. In all, the model accounted for 54.6 percent of the variance in self disclosure. The implications and limitations of the current study are discussed and directions for future research proposed.


10.28945/2247 ◽  
2015 ◽  
Author(s):  
Lila Ghemri

Since their initial introduction in the early 90’s, the popularity of web based online social networking sites has been growing exponentially, encompassing millions of users. As these social networks continue to grow and become more popular, users’ different social circles (friends, family, and colleagues) are very likely to collide, as they all coexist under the same infrastructure. Considering the different levels of relationships between a user and their social circles, concerns about privacy arise. How does a user conceal private data? Who has access to it? And what is the most effective way in managing it? Many different approaches have been taken by online social network providers to give users more control over their data, but these methods have not always been affective, resulting in the misuse of the data or unintentional disclosure. We propose a new framework that aims at reducing risks of privacy violation by giving the user better and more intuitive ways to manage their social circles and control who accesses what type of data.


2012 ◽  
Vol 30 (5_suppl) ◽  
pp. 72-72 ◽  
Author(s):  
Sanchia Shanika Goonewardene ◽  
Annie Young ◽  
Mary Symons ◽  
Anne Sullivan ◽  
Gary McCormack ◽  
...  

72 Background: Previously cancer follow-up was based in secondary care. Survivors were seen in overburdened clinics, receiving brief clinic appointments and limited holistic care. We have piloted a new community based model in prostate cancer survivors in order to reduce service load. Patients are discharged from clinic, and entered into a specially developed web based database. This reviews PSA results, triggers alerts, resulting in specialist nurses (CNS) bringing patients back to clinic. This is supplemented by an annual survivorship conference, where patients have access to heathcare professionals. Patients also have access to community based services including a newly built community centre for patients where they have access to a range of healthcare professionals, ranging from dieticians to psychologists. We present our results, and evaluate this model independently with Pickering Institute patient questionnaires distributed one month pre and post conference and focus groups to develop further recommendations for the programme. Methods: We have developed a team composed of a consultant urological lead, commissioners, a GP, a specialist nurse, patient representatives and an IT specialist. Patients were entered into this programme over the past 1 year (323 so far). Inclusion criteria specify patients must be: 2 years post radical prostatectomy (unrecordable PSA), 3 years post radical radiotherapy with/ without hormones or 3 years post brachytherapy (both with stable PSA) according to the Phoenix criteria. Results: Patients completed an outcome questionnaire before the conference and one month afterwards (55 in total). Perceived control pre-conference was 7.19, post conference 7.38. Concern pre-conference was 3.56, 3.46 post conference. Understanding pre-conference was 7.49, 7.85 post-conference. Focus Group Results: The advantages of community based follow up were having an approachable primary contact, speedy referral, saving time, money and stress over prolonged waits and brief hospital appointments. Conclusions: We discuss how the programme can be developed, including: PSA feedback, a buddying system, and how this can be put into use across other tumour sites and other specialities.


2003 ◽  
Author(s):  
Lori Foster Thompson ◽  
Eric A. Surface ◽  
Don L. Martin ◽  
Gary B. Barrett
Keyword(s):  

2017 ◽  
Vol 05 (01) ◽  
pp. 22-22
Keyword(s):  

ZusammenfassungDie Verknüpfung der A2309-Studie mit dem Australia and New Zealand Dialysis and Transplant (ANZDATA) Register erlaubte ein Follow up von 7 Jahren. Die Autoren bezeichnen diese Analyse als die bisher überzeugendste Evidenz, dass eine Immunsuppression mit de novo Everolimus und reduziertem Ciclosporin langfristig mit einer geringeren Krebsinzidenz nach Nierentransplantation assoziiert ist als die Standardtherapie.


2018 ◽  
Author(s):  
April M Ballard ◽  
Trey Cardwell ◽  
April M Young

BACKGROUND Internet is becoming an increasingly common tool for survey research, particularly among “hidden” or vulnerable populations, such as men who have sex with men (MSM). Web-based research has many advantages for participants and researchers, but fraud can present a significant threat to data integrity. OBJECTIVE The purpose of this analysis was to evaluate fraud detection strategies in a Web-based survey of young MSM and describe new protocols to improve fraud detection in Web-based survey research. METHODS This study involved a cross-sectional Web-based survey that examined individual- and network-level risk factors for HIV transmission and substance use among young MSM residing in 15 counties in Central Kentucky. Each survey entry, which was at least 50% complete, was evaluated by the study staff for fraud using an algorithm involving 8 criteria based on a combination of geolocation data, survey data, and personal information. Entries were classified as fraudulent, potentially fraudulent, or valid. Descriptive analyses were performed to describe each fraud detection criterion among entries. RESULTS Of the 414 survey entries, the final categorization resulted in 119 (28.7%) entries identified as fraud, 42 (10.1%) as potential fraud, and 253 (61.1%) as valid. Geolocation outside of the study area (164/414, 39.6%) was the most frequently violated criterion. However, 33.3% (82/246) of the entries that had ineligible geolocations belonged to participants who were in eligible locations (as verified by their request to mail payment to an address within the study area or participation at a local event). The second most frequently violated criterion was an invalid phone number (94/414, 22.7%), followed by mismatching names within an entry (43/414, 10.4%) and unusual email addresses (37/414, 8.9%). Less than 5% (18/414) of the entries had some combination of personal information items matching that of a previous entry. CONCLUSIONS This study suggests that researchers conducting Web-based surveys of MSM should be vigilant about the potential for fraud. Researchers should have a fraud detection algorithm in place prior to data collection and should not rely on the Internet Protocol (IP) address or geolocation alone, but should rather use a combination of indicators.


2021 ◽  
Vol 13 ◽  
pp. 175628722199813
Author(s):  
Mai Ahmed Banakhar

Objective: To study the effect of the COVID-19 pandemic on sacral neuromodulation (SNM) implanted patients and examine patient concerns. Methodology: A web-based survey was sent to all SNM patients, including those with implants and who had a cancelled operation because of the pandemic. The survey consisted of 15 questions in Arabic language, which sought to evaluate outcomes, as well as patient concerns and preferences during the COVID-19 pandemic. Results: A total of 66 patients were contacted, and of which, 62 replied. Most of the patients ( n = 51; 82.3%) had the device implanted, and 11 (17.7%) patients had a postponed operation secondary to the pandemic. There were 20 males and 42 females. The mean age was 34 years ± SD 16.5 (9–62 years). Indications for sacral neuromodulation therapy were refractory overactive bladder OAB 35 (56.5%), retention 17 (27.4%), OAB + retention 3 (4.8%). When questioning the effect of the lockdown on patients, most reported no effect (43.5%), while 14.5% had some programming difficulties. The patients preferred telephone calls for device emergencies and clinic follow-up with 88.7% and 98.4%, respectively. Most patients had no concerns regarding their Interstim device during the pandemic and found it manageable; 8.1% had insurance concerns due to the economic changes. Conclusion: Patients with implanted SNM for lower urinary tract symptoms were mainly concerned with device programming. Telemedicine is a great solution for continuous care in this group.


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